Shaftesbury Hyde Park International

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Non mi hanno dato la camera deluxe che avevo prenotato, ma una camera in un hotel "gemellato" che è molto simile a quella che mi avevano mostrato. Dovrebbero essere onesti su ciò che otterrete

Location, and breakfast OK

Advertised as 4 star, it is not. The hotel itself has no stars. Moved by them to a partner hotel that was even worse, tiny room, no opening windows, air con not working and a tiny trickle of water from the shower. Avoid this hotel chain who are masquerading as 4 star quality which they are not. Very poor vfm.

It was clean and crisp white sheets

Wasn't a double bed even though I booked deluxe double room it was a queen size bed,when I complained they said as it was such a small room it wasn't big enough to put a double bed in It made us feel very claustrophobic as the room was tiny It had a small passage then the rest of room was literally the bed pushed up to the window and a small space to step across to the bathroom