Hotel a Krabi

Punti positivi: Ogni cosa è stata eccellente, il cibo, il servizio, la villa, le decorazioni, ecc. Il servizio di Balter è perfetto, un grande vantaggio!

Punti positivi: The bed and room design is different from anywhere I have been. The staff is very friendly and the service is great and the property is 10years old but doesn’t feel like it. The pool bar service is great and the view from the pool very nice

Punti negativi: The spa prices are way too high. The most expensive spa iv ever been to around the world. And the room we stayed in needs to get updated the cover on the sofa is old and the tub has a stain that needs to taken out. That’s the only thing.

Punti positivi: Very serene and exclusive. Breakfast was excellent. Ocean views are stunning. Very quiet and peaceful ambience.

Punti negativi: Located in a very secluded and quiet area. Becomes very depressing after sunset. The main pavilion is under reconstruction so the arrival area is very disappointing.

Punti positivi: The staff was not only exceptional but incredibly attentive and genuine. Our stay was beyond wonderful and we will 100% return to stay at this property. The breakfast buffet was the best in my experience, the contracted excursions were customized and our guides lovely. The rooms were expansive, clean and comfortable. The grounds were intimate, uncrowded and well maintained. The spa was amazing and the extra amenities left us all wanting more.

Punti negativi: The only thing that could have made our stay better would have been more time to enjoy it. In hindsight we would have forgone the Hong Island excursion knowing that the resort also offers a free daily shuttle. It didn't matter the room type you can't go wrong at this luxurious and stylish gem of a hotel.

Punti positivi: Amazing rooms, very friendly and helpful staff, superb pool with spectacular views

Punti negativi: Lack of a decent beach, however daily trips to Hong Island and really good selection of stand-up-puddle boards and kayaks compensate for this.

Punti positivi: Completely blown away with everything. I will only say, go and experience it yourself. It is by far the most luxurious vacation I have had. Highly recommend and must go.

Punti positivi: La posizione, la cura dei dettagli, la professionalita’ Del personale.

Punti positivi: The butler was so nice and talented as we made the most of our time during three-nights stay. The restaurant staffs take care of my children very kindly. Though I was worried that the complementary island tour was safe enough for small children, my 4 years-old child could join without any problem. Nine and six years-old children enjoyed snorkeling for the first time with kids goggles prepared by the tour. Please bring some snacks for kids.

Punti negativi: I sometimes waited more than 10 minutes to be picked up with their courtesy cart.

Punti positivi: Me and my cousin were really amazed. Very lovely and friendly staff, absolutely amazing pool with an astonishing view, good food and great rooms. Now cannot imagine something better than this hotel. Thanks.

Punti positivi: The staff is extremely attentive and very helpful in every way imaginable. The bed is very comfortable and the view from the room is gorgeous. I would also like to add that breakfast was over the top. Probably the best breakfast layout i've ever seen in my life.

Punti negativi: There is not that much that could be improved other than perhaps adding a smith machine in the gym and maybe a cold plunge in the spa but really this hotel is very complete and comfortable.

Punti positivi: Location meravigliosa, resort posto nella foresta con possibilità di accedere a tre spiagge diverse. La struttura un po’ datata si compone di unità abitative indipendenti suddivise per tipologia, quasi tutte su due livelli ed alcune con piscina privata. Staff cortese e disponibile, pulizia delle camere molto curata e fatta due volte al giorno. La colazione a la carte é di ottima qualità mentre il buffet non propone ampia scelta. Il prezzo del cibo nei 4 ristoranti lo ritengo eccessivo rispetto alla qualità offerta così come il costo delle escursioni e dei trattamenti Spa. Comparando il resort ad altre strutture analoghe sia per livello di servizi che per location Rayavadee non brilla per economicità tutto purtroppo é un extra per l’ospite. Punti di forza: la natura e la cortesia del personale.

Punti negativi: Ritengo non concepibile che una struttura di questo livello e con i prezzi richiesti agli ospiti non abbia una spiaggia privata. Le tre spiagge alle quali si può accedere dal resort ( una sempre impraticabile posta a est ) sono pubbliche ed ogni giorno dall’alba al tramonto centinaia o meglio migliaia di persone trasportate con barche locali vengono fatte sbarcare davanti al resort... addio pace e tranquillità ! La balneazione é consentita proprio a causa della presenza continua imbarcazioni in piccole aree delimitate con galleggianti gialli, stanno rovinando un luogo incantevole. La mancanza di una spiaggia privata in ragione di quanto accade quotidianamente davanti al resort sarà la discriminante negativa della vostra vacanza. Rilassarsi in spiaggia sarà impossibile...

Punti positivi: Eccezionale tutto!

Punti negativi: le barche rumose sulla spiaggia rovinano tutto da non andare piu'

Punti positivi: Staff, Food, bed and bathroom. Heaven

Punti negativi: Price is quite high although the quality is exceptional. You can see the hotel has some signs of use.

Punti positivi: Everything. Staff, accommodations, food, location. It is all around a 5 star property. Would highly recommend. Breakfast is amazing, accommodations are as comfortable as it gets.

Punti negativi: Price for food and drinks. But you have to take into account that they have to pay for the service and everything else you get. So I’m my opinion, the money I spent was worth what I received.

Punti positivi: So much wildlife

Punti positivi: Esplosione di natura, cibo e arrampicata

Punti negativi: Il mare non è eccezionale ma nel complesso la mancanza non si soffre

Punti positivi: A private location A private villa Early check-in A Very comfy bed Great amenities A clean swimming pool Complimentary services (kayaking, golf cart drives, free drinks at the pool) Quality and fresh breakfast served upon request Free afternoon tea

Punti negativi: Overpriced food at the Grotto ( too big a portion! You need to pay 150 USD per person and yet it offers no free water) The fact that I had to leave so soon

Punti positivi: Quasi tutto

Punti negativi: La mancanza delle tende in camera

Punti positivi: Blissful with a little but! The place is amazingly well maintained. Amazing rooms, extremely clean, quite and comfortable. We loved the swimming pool and the access to the beach. Excellent breakfast. They staff is very friendly and very smiley.

Punti negativi: We asked about the transfer from and to the airport. After a couple of exchanges they conveniently took time to answer to my enquiry, so we end up paying them double what you can actually pay if you arrange it without the hotel. So we did on the way back and we paid even less than half. Also they told us to book the restaurants as it could have been fully booked and for 2 nights we did to find out we were almost the only one in 2 of their 4 restaurants. The other nights then we ventured out to eat in other hotel.

Punti positivi: Location was amazing and the rooms were very cozy

Punti negativi: The food was not inline with my expectations, could have been better

Punti positivi: It is truly unique and unusual place, in beautiful surroundings, something which makes the 1st time visit here a very special experience to remember afterwards. It feels a bit aged already, but nothing breaking yet. Beautiful pool - even just one, but large and with the adjustment of kids pool is nicely convenient for families. Great food - we tried all 4 restaurants and special barbecue dinner by the pool, everything food was great. The most beloved dinning came from Thai restaurant and from main restaurant next to reception (European food - top-notch made!). We had a great Thai cooking class experience, very nicely organized, with a lot of personal participation and true learning about Thai food and ingredients. There is also great program for kids, with weekly schedule and 2 different activities per day, morning and afternoon. The attention to our kid was fantastic and really going extra mile to deliver a valuable and memorable experience for him. Staff is wonderful, friendly, extremely mature, knowledgeable and professional in what they do. To a great surprise - the hotel boutique is absolutely amazed me with what's on offer (and I'm not a shopping person really) - the collection is stunningly beautiful, great things to take back. I liked a lot their naturally inspired cosmetics, sad forgot to take them home..

Punti negativi: Honestly - plenty of things: - Breakfast is some that inconsistent experience, food is varied, sometimes very skewed towards Asian breakfast, with limited international choice. For our taste, this was least enjoyable breakfast out of all the places we stayed this year. - A property surrounded by 3 beaches, actually doesn't have a beach experience for guests. There is no private beach, there is no even some reserved/managed area on any of the beaches for hotel guests. Unbelievable..! - Beaches aren't clean, due to enormous amount of tourists around, and this creates true conflict in tranquility - while the resort itself is protected and private, the crowds around are so massive and soo noisy..! The whole day, from early morning to late night, you will listening to motors of 100s boats coming on the beaches - There is too much wildlife on the resort. It is not enjoyable to bump into large iguana on the dark path to a dinner or being woke-up at 6am by monkeys making loud bump noise as they are jumping from one roof to another of the pavilions. There are also a lot of mosquitos while walking through the resort - be sure to use repellent every single time you need to walk outside. - Almost no pool service. Towels are given, but then there are just 1 or 2 folks sometimes coming around to ask what you want. So if you want something, you have to navigate yourself towards beach restaurant. - I would appreciate more buggies (golf carts) being available for transfers within the resort - again, because of the wildlife and simply not feeling safe/comfortable. - Management isn't not present while the stay. Apart of initial greeting, there is no presence through the remaining experience - either dinners or breakfast time, etc. - Wi-Fi isn't available through the entire resort (why?) and badly works at Pavilions (we had to call twice in 4 days someone to come and fix the internet connection in room).

Punti positivi: the room was very clean. the staff cleans the room twice a day. breakfast was good. it opens up to its private beach. day trips can be organized by the hotel. car rental can be provided by the hotel. has daily trips to ao nang beach, but tubkaek beach is much quieter and private. really enjoyed our stay here at the hotel

Punti negativi: nil

Punti positivi: Quiet retreat. Perfect place to get away from the bustle and let off some steam. Staff makes an extra effort to welcome you and clean your room without asking.

Punti positivi: The hotel and environment are a dream. The hotel design is wonderful and the beach is just amazing. It is a quiet area but the hotel offers all you need for some relaxing days. You can borrow some water-sport equipment (paddle board & kayaks), the spa looks amazing (even if we did not use it), if it is a rainy day you can enjoy the marvelous room with its beautiful outside bathtub or have a drink at the bar with the stunning views.

Punti negativi: Since it is a high-standard hotel, staff was behaving a bit more the "European way". They are not as smiley and warm as Thai people in other hotels/restaurants. Also, they would ask you room number everywhere you go in the hotel. It gives a bit the perception of over-controlling, which made me (personally) feel a bit uncomfortable. Restaurant prices are rather European than Thai (we paid for 2 main & 2 beers around 40€ in the Thai restaurant)

Punti positivi: Il resort è stupendo! Un paradiso! Tutto curato nei minimi particolari

Punti positivi: Camere molto belle, struttura nuova, accesso diretto alla spiaggia. Servizi ottimi.

Punti negativi: Se si ha intenzione di uscire tutte le sere probabilmente non è l’ideale, essendo lontana da Krabi.

Punti positivi: Eleganza della semplicita, struttura AMAZING direbbero altri, ogni camera immersa in una vegetazione superba, attenzione al cliente senza paragoni. La spuaggia è pulita e bella, colazione abbondante e molto variegata, eccellente la cena thai al ristorante.

Punti negativi: Proprio nulla nulla!

Punti positivi: Architettura e servizi , oltre alla posizione stupenda!

Punti positivi: Struttura molto green e alla mano e tranquilla. Colazione abbondante e buona. Lo staff cordialissimo. La spiaggia e sicuro una delle più belle sulla costa di Krabi e la vista dalla spiaggia e molto suggestiva. siamo stati molto bene.

Punti positivi: Great facilities, friendly and helpful staff

Punti negativi: Water pipes in the middle of the beach...

Punti positivi: Ottima posizione, struttura molto riservata. Staff e personale molto accogliente e cortese, sempre disponibili per qualsiasi cosa.

Punti positivi: La location e la Spa.Ottimo pure l' istruttore delle ginnastiche.

Punti negativi: Si sentiva l' assenza di un management professionale. A volte disorganizzato.Un vero peccato per una struttura ed una location cosi bella. Avevamo una villa haven, il top.Purtroppo i relativi servizi erano spesso poco all' altezza.Mancava completamente l' attenzione al cliente.

Punti positivi: The accommodation and the resort itself is absolutely stunning. The views while having breakfast/dinner is similar to those that can be enjoyed in the Philippines, breathtaking. The outside shower/bath is awesome. The breakfast is great and so is the Thai food at the restaurant. The staff is very friendly. Although we didn't book any, plenty of trips can be arranged by the hotel. There's a shuttle service to Ao Nang, not daily though. The resort is located at a quiet area, far from the buzz of Ao Nang. A trip by taxi is around 400 baht one way. The room facilities were nice as well as the bed.

Punti negativi: Although it has been mentioned numerous times in other reviews, the water in the jacuzzi is way too hot. The rest of the spa services are free (excluding massages) and well maintained. The staff at the reservations department and the front desk often act as if they understand you but in reality they don't. Not all of the staff understand the English language, communication wise the resort/staff can improve.

Punti positivi: Pool area is top notch.

Punti negativi: Internet is poor

Punti negativi: Tutto Perfetto

Punti positivi: Una bomboniera nella giungla, giardino curatissimo, personale molto disponibile e sempre sorridente e pronto a dare una mano. Camera confortevole e, considerate il contesto, pulita. Comodo servizio navetta per il centro. Molto godibile la piscina. Buona la colazione, anche se non troppo varia. Cenato al ristorante dell'hotel una sola sera, direi livello medio/buono.

Punti negativi: Abbiamo visto un paio di insetti (scarafaggi) in camera ma considerando che la struttura è totalmente inserita in un ambiente tropicale non ci siamo stupiti ne impressionati. I letti sono forniti di comoda zanzariera per "isolarsi" da qualsiasi intrusion indesiderata. In compenso, zero zanzare.

Punti positivi: Our stay was exceptional at Ban Sainai resort 1) staff welcomed us with an exceptional Butterfly pea flower tea which now we have brought along with us to USA 2) this resort is surrounded by a forest with exceptional views, highly recommended for people looking for a honeymoon resort 3) ours was a villa with private spa/jacuzzi which was the best part, villa had views overlooking the pool 4) villa was very spacious and it had a leaf painted with our name on it, such a warm welcome 5) breakfast was the best experience too, they had infinite options, and being vegans they accommodated and made us a lot of varieties 6) they have free to and fro shuttle service for going to Aao Nang beach too Definitely going to come here again when Visiting Thailand

Punti negativi: Few mosquitoes and insects which is issue everywhere and not limited to this resort

Punti positivi: Staff, Bungalow, Breakfast and Transportation.

Punti negativi: Mosquitos

Punti positivi: view of the cliff great pool afternoon tea and chatting with the staff quiet location loved that smoking areas were very limited comfortable bed fabulous bathroom seemed spacious and uncrowded

Punti negativi: shower drain needed attention bath was lovely to look at but too small for comfort light bulb over desk 'strobing'

Punti positivi: The resort is beautiful! A jam in the middle of the city. 20 minutes walk from the sea, near a lot of restaurants and local stores. The service was amazing, as well as the looks of the cabins. Breakfest was also great!

Punti negativi: Massage was expensive and massagists answered the phone while she was giving us massage, they talked to each other and the room was freezing, and although I said it was too cold they kept freezing us.

Punti positivi: Il paradiso in terra. Dal resort, alle stanze alla piscina, i servizi che offrono, i corsi gratuiti che fanno, il ristorante, la colazione, lo staff...tutto meraviglioso. Dispiace solo non aver preso la stanza col jacuzzi :-) tutto è stato in volte migliore delle nostre aspettative

Punti negativi: La politica del non vendere alcol ma non è stato la fine del mondo.

Punti positivi: Absolutely everything! The attentive and very friendly staff, the design of the bungalows, beautiful area and the layout of the resort. The location away from touristic hustle but easily accessible restaurants and spa in just 3-5min walk, regular shuttle to the Ao Nang beach (you can also walk there). My best experience in a resort so far. Ban Sainai raised my standards very high! If I come back to Thailand, I will travel all the way to Ao Nang from wherever I am just to experience this again.

Punti positivi: Peaceful and quiet although only a 5 min walk from the main centre. Amazing staff.

Punti negativi: Restaurant prices were excessive

Punti positivi: Siamo stati ospiti della struttura per 2 notti. Il Resort è molto bello e prevede l’alloggio in cottage di legno. Camera e bagno spaziosi e puliti. Utilissima la zanzariera intorno al letto! E se vi siete dimenticati di mettere lo spray anti zanzare in valigia, il Resort lo mette a disposizione per 150 bath (circa 4,50 €)... io l’ho acquistato a 9 € in farmacia in Italia prima della partenza (Anti Brumm Forte) e mi ha salvato dalle punture. Il Resort è situato ai piedi della jungla quindi di mosquitos ce ne sono in abbondanza. Bellissima la vista sulle montagne. In camera si trovano ciabatte per esterno e interno, accapatoio per recarsi in piscina o in sala massaggi, frigobar free, ombrelli in caso di pioggia, asciugamani per il bagno e per la piscina, stuoia e borsa per il mare. La spiaggia di Ao Nang è raggiungibile anche a piedi in circa 15/20 min oppure, soluzione molto più comoda, il Resort mette a disposizione una navetta gratuita. A noi è capitato di aver necessità di spostarci in orari differenti da quelli previsti e ci è stata comunque messa a disposizione la navetta fuori orario. La fermata per rientrare in hotel si trova di fronte al Mc Donald’s a fianco allo Starbucks, sulla via che sale, non sul lungomare... bisogna fare attenzione perché di Mc Donald’s ce ne sono 2, ma lo staff fornisce informazioni dettagliate in merito. Colazione ricca e varia con vista sul lago. In poche parole... consigliatissimo!

Punti positivi: resort perfetto per chi riposarsi e cerca l'assoluta tranquillità. Ospita un numero ristretto di persone motivo per i quale è davvero possibile godersi i rumori del mare e della natura. È sito fronto mare e si possono fare piacevoli passeggiate a tutte le ore, la spiaggia non è affollata. lo staff è davvero molto gentile e cordiale, si sofferma a chiacchierare e si prende cura degli ospiti. La colazione è ottima, cosi come il pranzo e la cena che hanno prezzi accettabili. Camere ampie e fornite di ogni accessorio.Vicino all'hotel ci sono inoltre molti ristoranti e locali sulla spiaggia dove si possono fare pranzi e cene economiche ma buone

Punti negativi: il mobilio delle stanze andrebbe rivisto e alcuni pensili andrebbero sostituiti per rendere pienamente giustizia alla bellezza del resort.

Punti positivi: Le ville sono immerse in un bellissimo giardino mentre la sala colazione è una terrazza sul mare, in un angolo di spiaggia molto suggestivo. Lo staff è molto gentile ed anche il cappuccino è meglio di quello che ti aspetti

Punti negativi: No, tutto perfetto

Punti positivi: Very nice room, very nice pool and exceptional service

Punti negativi: Breakfast lacks variety, few very small marks on the wall in the room

Punti positivi: Everything about the property was exceptional. The rooms were beautiful and spacious, the grounds were beautifully maintained including raking the beaches for litter. The pool is large with plenty of lounge chairs. The beach is wide and long providing beautiful walking along the sand. The staff was amazing and available for any assistance you might desire. The food was excellent so we had all of our meals there, which were relatively inexpensive and served in a beautiful setting. The front desk can schedule taxis or suggest tours. Our check out time was 12 but we didn’t have a flight until 6:30 pm. We were originally offered to have them keep our bags then a shower room for cleaning up for our flight. Our room hadn’t been booked so we were able to stay in our room until 4pm. How generous is that?! The staff is amazing. Very gracious and attentive, always smiling and helpful. I would stay here again in a heartbeat and am very happy to refer others to this beautiful bit of paradise.

Punti negativi: The clarity of the water was poor so snorkeling was a disappointment. The water is very warm and provides good swimming. The entrance from the street is underwhelming and does not reflect the quality that awaits you once you enter their reception area. Do not be put off by this. Luxury will soon be apparent. We used both commercial tours and long tails for exploring. We preferred the long tails as we could dictate the amount of time spent in given locations and the commercial boats are packed with people.

Punti positivi: Location perfect . Warm friendly helpful staff.

Punti negativi: Dinner menu slightly limited if you would like something other than thai food but this is a minor issue.

Punti positivi: Very friendly and helpful staff. Everything is clean. Room is nice, bathroom very big. Many nice restaurants on the nearby beach

Punti negativi: The only negative point is the air conditioning which is pulsing the air above the bed...not the bed when sleeping

Punti positivi: They have a Western and Thai buffet with many options to choose from. They will also make different kinds of egg dishes and it is customized to your liking. You also get to eat breakfast with the view of the beach which is very relaxing.

Punti negativi: The food was mediocre. We only ate breakfast at the hotel out of convenience and not really for taste. They provided some weird options for breakfast.

Punti positivi: We enjoyed every minute of our stay here. Our room was large, comfortable and spotless, the staff was such a pleasure to deal with (even those with very limited English), the view from the pool area was lovely, and the location walkable to several excellent restaurants. We were very fortunate to be there for the New Years Gala during which we enjoyed an excellent array of authentic Thai food and entertainment, followed by a wonderful fireworks display. Should we return to Thailand we would definitely come back to Nakamanda!

Punti negativi: The pool needs a refresh - the colour from the tiles is wearing quite badly but that is really a minor thing.

Punti positivi: Colazione

Punti negativi: Cibo

Punti positivi: Travelled as family ( with 3 children), had great interconnecting club rooms. Club access was excellent. Location easy to walk to other Krabi restaurants. Stunning grounds. Pictures on website don’t do it justice. Great swimming pools. Caring and friendly staff. We all loved it! Highly highly recommend.

Punti positivi: Very friendly staff, beautiful buffet breakfast too

Punti positivi: La spiaggia.

Punti negativi: Non è un hotel a 5 stelle La camera era poco pulita e la struttura in generale usurata e poco curata

Punti positivi: Fabulous resort. Excellent gardens and area. Great swimming pools. Professional staff. 3 good restaurants with everyday activities. Impeccably clean room, thank you for the professional and non obtrusive housekeeping! Check in and check out fast and effective. Great variety for breakfast. No crowds, no noise, no loud music and bars. Tranquility in a tropical paradise. Suitable for elderly people and family couples looking their privacy. We'll come again.

Punti negativi: 1. During our stay a huge branch fell to the ground in the garden on the beach, fortunately without consequences for the people below. Unfortunately, no measures were taken and after a few days the same accident happened and again no measures were taken to secure the trees. 2. One afternoon we saw one-meter snake next to our building and reported to the reception. The night manager receptionist said : What do you want , this is a tropical garden? ??!!! I asked twice to tell me about the snake but in the next days no one told me whether the snake was found and taken to a safe place.

Punti positivi: In spite of far from the city it has a very good beach front location, much better than the average of Krabi hotels. Wide range of facilities. Staff

Punti negativi: The hotel has several theme restaurants but they miss a buffet restaurant for dinner (especially for long stays, it’s something people miss).

Punti positivi: Beach and pool were amazing, clean spacious rooms and good breakfast!

Punti negativi: I would have given the hotel a 10/10 but service in the restaurants and the bars wasn’t good seemed that staff wasn’t trained or inexperienced. Food came late and we had wrong orders twice out the 4 times we had dinner in the hotel. However their management team was very responsive for our complaints and gave us compensation.

Punti positivi: Struttura inserita in un bellissimo contesto. Giardini e piscine sul mare molto ben tenuto. Camere datate da ammodernare.

Punti negativi: Posizione

Punti positivi: Da fiaba

Punti positivi: Everything

Punti positivi: The rooms were amazing and the view from the beach villa was even more amazing! The breakfast buffet was by far the best i’ve ever had!!

Punti positivi: From the minute we arrived, the staff treated us like we were special. We received cool face cloth and welcome drinks. The room is absolutely beautiful. Its feels like you are in the bush or a tropical forrest right at the ocean. The open outdoors feel of the space made it truly unique. The outdoor shower was my favorite. The room had all the luxuries. Comfortable bed. Ice cold aircon. Filter coffee machine. We received special surprises on our bed each night after they turn the room down. The hotel is eco-friendly and green and you can see their efforts to not use plastic and save water. Lion and Jeffrey are amazing but all of the staff made us feel at home. We had cocktails on the beach for hours every day. The food in the restaurant is absolutely world class. Special thanks to Kob who brought us ice buckets and drinks and lunch on the beach. Always willing and helpful. We had the best time!!!

Punti positivi: La posizione, la camera, la piscina.

Punti negativi: Colazione abbondante ma di qualità mediocre. La pulizia: il bagno non viene pulito bene, gli asciugamani non vengono stesi, il piatto della frutta non viene cambiato/lavato. Per il prezzo alto del soggiorno, non offre alcun servizio gratuito (es. trasferte speedboat, attività) e in camera solo ogni tanto mettono frutta fresca.

Punti positivi: Beautiful location with a touch of class

Punti negativi: Nothing

Punti positivi: Le camere sono un'esperienza fantastica, perfettamente integrate nella natura, un lusso non ostentato ma altissimo. Molto gradevole l'area con la piscina. Il personale ha un'attenzione fantastica. La colazione è davvero il punto di forza del resort. Il cuoco è di altissimo livello e in grado di personalizzare i piatti della tradizione thailandese rendendo molto interessante riprovare anche i grandi classici della cucina thai. Ottimo il servizio bar sulla spiaggia. Il servizio in camera è perfetto, molto presente ma mai fastidioso.

Punti negativi: I servizi di trasporto offerti sono decisamente cari e hanno inciso significativamente sul prezzo effettivo del resort. Difficilmente valutabile l'impatto in fase di prenotazione dell'albergo. I prezzi esposti di tutti i servizi sono da considerare sempre IVA e personale esclusi. Trovo personalmente questa cosa un po' antipatica, in Europa è stata vietata, in molti altri posti anche in Thailandia non l'abbiamo trovata. È legittima, ma spiacevole.

Punti positivi: It is a very quiet place. The entire resort is in a perfect condition. The beach, the villas and the food were great. Would definitely come again:-)

Punti negativi: Everything was perfect...

Punti positivi: The hotel is really nice located into the nicest and quietest place in Koh Phi Phi island.

Punti negativi: Their pricing policies. They do not have a standard rate based on the season. I have booked the room 1 month prior to my trip and when I arrived at the hotel, I checked the prices and they were 10% less than what I paid. When I asked why is that, they told me that this is because we need more people to visit our hotel. They didn’t provide any refund nor anything extra for the higher price we paid

Punti positivi: Servizio eccezionale. Staff cortese ed efficiente. Colazione fantastica. Un posto davvero consigliatissimo.

Punti negativi: Nulla.

Punti positivi: Cura dei dettagli: ci hanno omaggiato di una foto ricordo e di uno scrub al cocco. Ogni sera abbiamo trovato un piccolo pensiero carino. Location rilassante e immersa nella natura.

Punti negativi: La difficoltà nella scelta/gestione/timing dei trasporti pubblici/privati

Punti positivi: Un vero paradiso

Punti negativi: Nulla

Punti positivi: Posizione e struttura in se

Punti positivi: Immersa nella natura ma a un passo dal centro e con una comodissima navetta gratuita ogni ora. La camera molto carina e silenziosa. Colazione accettabile. Tutto lo staff davvero gentilissimo e disponibile

Punti negativi: L’unica cosa che non mi convinto è la pulizia. Appena arrivati tutto perfetto ma durante il soggiorno il bagno non è mai stato pulito (così come il resto della stanza) ed era un vero disastro. Il frigo bar era perennemente vuoto a parte le due bottiglie gratis giornaliere.

Punti positivi: The staff of the resort is really helpful and frendly.

Punti positivi: The staff were SO nice -helpful, enthusiastic, and with excellent communication skills. Thanks for helping us book tours and a taxi. The location is gorgeous under the karst hills, with the property itself being beautiful and resort like. The free shuttle helps with the longish walk to Ao Nang beach/pier/town. A really good restaurant within a v short walk (it's called 11/1) and a 7/11 and Family Mart about 5-10 minutes walk down the road. Quiet and safe area. The seating outside each villa was really nice too.

Punti negativi: They provided a small water bottle per guest each day. Would have preferred if there was an area to fill up reusable water bottles somewhere on the property instead, to reduce disposable plastic usage. Also, the place was clean overall, but the floors always felt a little ...sticky? Or slimy? Not a great feeling when walking around barefoot if your feet are slightly wet from the shower. Also the shower area in the bathroom doesn't have a door so water spills out into the rest of the bathroom. Lighting overall was a little dark, it was hard to see things in the middle room (where the fridge was, and the only place with space for our bags).

Punti positivi: Clean, comfortable, all neccessary equipment (teapot, saucers, spoon), swimming pool, view (a lot of green and mountain). Price equals quality!

Punti negativi: Everything is ok. I'd prefer some more plates in the room may be, but it is a trifle..

Punti positivi: La posizione e le camere Ville molto belle e grandi

Punti negativi: Da migliorare la pulizia giornaliera delle camere

Punti positivi: Staff were really nice. Thanks

Punti negativi: Laundry service is too slow

Punti positivi: Look no further! We absolutely loved the place. Clean, beautiful garden, away from crowd... what we loved the most are beautiful people that makes you feel like you are at your own home. I was sick the morning we were checking out, they offered medicine, gave some water, and genuinely cared! If I could give them score 10+, it would be 10+.

Punti negativi: It would be nice if it was a little closer to beach, but nothing that can do about it. There is shuttle so no problem at all!

Punti positivi: Location tranquilla leggermente fuori dal centro ma raggiungibile con navetta gratuita dell'albergo a ogni ora. Bungalow immersi in un bellissimo giardino tropicale, camere e bagni spaziosi. Personale super gentile e disponibile ad ogni richiesta. Consigliatissimo

Punti negativi: La colazione non era a buffet e non c'era molta scelta

Punti positivi: The view of the cliff is wonderful. Very clean nice rooms and super friendly staff who went well out of their way to help us.

Punti negativi: Quite a walk into town but good to be away from the noise. Air con was also quite weak

Punti positivi: Staff very helpful and attentive. Free shuttle bus to the beach meaning the distance isn't an issue at all. Beautiful surroundings and great breakfast.

Punti negativi: Nothing

Punti positivi: Il personale alla reception è gentilissimo e disponibile ad aiutarti per ogni problema. Abbiamo prenotato con loro tutte le escursioni e anche il trasporto da e per l'aeroporto. La posizione anche se decentrata è suggestiva ed è l'ideale per rilassarsi. La colazione offre un menù alla carta con cibi prevalentemente salati, buoni e ben preparati. La zona colazione è alla aperto, sotto un gazebo, con vista giardino. Ottimo rapporto qualità prezzo.

Punti negativi: La struttura si trova in una bellissima location, ai piedi della montagna, immersa nella vegetazione. La maggior parte dei bungalow sono di costruzione recente, noi abbiamo alloggiato in uno costruito un anno fa. La camera è ampia e viene pulita ogni giorno, gli asciugamani vengono cambiati quotidianamente ma non forniscono l'accappatoio, ciabatte da camera e i teli per il mare, solo i teli da usare nella loro piscina. Il servizio navetta è molto comodo per raggiungere il centro e la spiaggia di Ao Nang (dove partono le long boat) ma l'ultima corsa del ritorno è alle 10 di sera, si potrebbe estendere il servizio fino mezzanotte visto l'animato centro.

Punti positivi: Breakfast was pretty good. Staff was very friendly.

Punti negativi: The day trips, laundry and other services were convinient to arrange, but I think that those services should be little cheaper. This was, however, a minor thing and everything else was just fine.

Punti positivi: Il personale di front desk e molto accogliente. La piscina era pulita e molto bella. L'intero hotel è stato aggiornato e pulito.

Punti positivi: Buona posizione vicino al molo, camera pulita e ampio balcone. Buon servizio ristorazione con musica per il dopocena

Punti negativi: Bagno in camera, con porta parziale e senza finestra: follia!

Punti positivi: Evening singer (the first one). Great charisma and voice.

Punti negativi: Staff and breakfast is disgraceful (the only person with minimal manners was the reception girl). Breakfast is basic of the basic, don't expect to find not even something "ok" in their breakfast buffet. Dirty tables in the breakfast area while staff put their make up on or busy on their phones. It's abdominal. Housekeeping is really bad. We were in the suite with private pool, and the pool and pool area weren't cleaned none of the 5 days stay. Beach towels were disgusting with stains and holes all over. Warning signs everywhere, do not take, do not use, do not touch...you have more freedom in a prison. Overall the money we spent we could get something much better which is not hard once any option must be better then this hotel.

Punti positivi: Soggiorno meraviglioso. Struttura elegante, pulitissima e accogliente. Colazione abbondante. Staff gentilissimo e sempre disponibile per aiuto ed informazioni.

Punti positivi: In the evening they had a singer and lounge seats out which was really relaxing, the decor and layout was great too.

Punti negativi: Our private pool had no dry access to the private sunloungers which was a little annoying as you couldn’t chill outside that area without getting in the pool

Punti positivi: Big room with comfy bed.

Punti negativi: Bathroom sink and Tap didn't size up properly so lots of excess water splashing everywhere.

Punti negativi: I would have liked to have had more vegan options.

Punti positivi: Ci siamo trovati bene, camera pulita con un letto enorme, molto carino il terrazzino sulla piscina che abbiamo anche usato molto data la pioggia continua che ci ha accompagnati a Railay, colazione ottima! L’Avatar si affaccia sulla spiaggia non balneabile ma è comunque a 10 minuti di distanza dalle altre due spiagge, quindi la posizione è comunque ottima!

Punti positivi: Bar and restaurant area Live music within hotel Wildlife and nature within the grounds

Punti positivi: È una bella struttura, la camera è ampia e fornita di borsa con teli per il mare/piscina. Colazione di ampia scelta thai ed internazionale.

Punti negativi: Lo staff è del tutto indifferente nei confronti dei clienti tanto che ci siamo chiesti se fosse una politica dell’albergo. Non sono d’aiuto. Manca l’ascensore quindi devi trascinarti i bagagli per le scale (la struttura ha due piani). Le stanze hanno un bel balcone, ma le finestre sono prive di zanzariera quindi sei costretto a stare chiuso dentro o fuori. Railay beach è raggiungibile solo via mare, arrivando tardi a Krabi abbiamo provato a contattare la struttura per sapere se avessero dei contatti per farci arrivare da loro, ma hanno “rimbalzato” il problema.

Punti positivi: - good bed - good shower - big room - swimming pool/beach towels - comfortable balcony - beautiful night light decoration

Punti negativi: - Our room was in the third floor and there is no elevator. So climbing the steps could be a problem if you have heavy luggages. - There is a lack of staff to deal with the breakfast. There is a slowly food replacement, the tables were often dirty. Just two fruits options and sometimes there were no fruits at all. - The breakfast area is very hot with a lot of mosquitos - There is not so much privacy. There is a huge glass door to the balcony. And all of them are facing each other. - The swimming pool is great. However, most of the time it is in the shadow. - The hotel is in front of a mangrove area. So it is necessary to cross to the other side of Railay to go to the beach (small walk).

Punti positivi: Rooms with pool access are amazing and comfy.

Punti positivi: The hotel is located around 10 min walk from ao nang beach, it is surrounded by restaurants, bars and shops. The rooms are very spacious, beds are comfy and our balcony overlooked the limestone cliffs.. a perfect view every morning! There is also a dining table and cooking utensils available. The pool is very large and there are plenty of sunbeds. Staff are very helpful and polite!

Punti negativi: Everything was perfect, no faults!

Punti positivi: The appartment was great, located next to the swimming pool. The staff was friendly and supportive.

Punti negativi: It was difficult to lock our appartment due to technical issues. Although the staff was very supportive in this, it should be 100% rate. They offered us a new room, but the view would have been far less.

Punti positivi: The staff is super sup nice. If you don’t wanna go to the beachside, you can stay very comfy at the pool.

Punti negativi: Nothing

Punti positivi: Great condo in Ao Nang. 10mn walk to the the beach. Everything you need just around. Large swimming pool with a area reserved for swimmer, such a pleasure in the Morning or late afternoon after a long day outside. Fitness room was perfect for my stay. I could do my usual training morning everyday.

Punti negativi: New hotel is being build just in front, noisy on day time. But not a big deal as I was not in the apartment on daytime most of the days. And it should be finished soon...

Punti positivi: Excellent team doing their best to please you during your stay. Clean, comfy place with many options to eat, drink around!

Punti negativi: It was a bit tricky to get the water of right temperature, however it was not an issue. A bit of walking to the beach, but not too far as well. Kids can be a bit noisy during the day at the pool, however that's not the hotel, but parents ;)

Punti positivi: It’s on main road to the beach set back a little so it’s a little quieter than further down the road closer to the beach where it’s noisier

Punti negativi: I was near pool end a little noisy at evening but after 10 pm not too bad,the sliding door to my bathroom was starting to get detached plaster coming off the rooms were a little cheaply done could see mould on one wall and some parts of the ceiling were showing water damage

Punti positivi: Stanza pulita, bella piscina

Punti negativi: Leggermente distante dal centro. La cucina aveva a disposizione solo una piccola pentola, non abbiamo potuto cucinare per 2. 4 stelle mi sembra un po’ azzardato, arredamento da rinnovare.

Punti positivi: Staff gentilissimo, camera bella ottima posizione

Punti negativi: Wi fi altalenante

Punti positivi: This is the second time I have stayed in this hotel. Perfect location, good facilities, friendly staff, clean, no bad smells as you get in some hotels and great value for money.

Punti negativi: The only thing I would change is the noisy children but this isn’t the hotels fault.

Punti positivi: Accoglienza e ferro da stiro in camera anche se non usato

Punti negativi: Colazione non inclusa, tenda nella doccia e si definiscono luxury ma si tratta semplicemente di una struttura nuova

Punti positivi: Hotel-condominio grande con stanze grandi che in realtà sono mini appartamenti. Tutto nuovo. Ottima grande piscina. Silenzioso. Staff gentile e che capisce l’inglese bene. Letti comodi, bagni belli, condizionatori nuovi. Uno tra i migliori rapporti qualità prezzo in cui sia stato in Thailandia.

Punti negativi: L’hotel è circa a 1km dalla spiaggia. Passeggiata lunga. Ma tanto dovete sapere che Aonang di tatto è un lungo serpentone di 4-5 km in cui è sempre necessario noleggiare lo scooter per muoversi. O prendere i tuktuk. A piedi si gira male.

Punti positivi: Piscina

Punti negativi: Ristorante

Punti positivi: Beautiful and luxurious hotel. Has a really big, clean and nice pool. It was generally quiet, maybe we were at the beginning of the season - December.The breakfast was on high level - big choice and great quality food. The room had nice view, was big and cozy, nothing overly special as interior compared to other such hotels.

Punti negativi: The two disadvantages were we were not offered excursions organized by the hotel (minimum guests required 8) except one which was more expensive than the local tour agencies. Also they offer some additional activities like yoga, pilates, Thai language lesson but you have to plan and book it which is not always an option when you are on vacation.

Punti positivi: - Pool and Lobby (except that it smells really weird) - Concierge was very resourceful in addressing my family needs, A+

Punti negativi: - Rooms are outdated - Bed is not comfortable - Beach is not as it seems in internet (severe photoshop involved) and sewer is released into water w/o treatment - Street smells really bad and poor shopping nearby - Restaurants are not great and service is painfully terrible (slow, often communication issues leading to incorrect order) - No pool service until noon - Pool bar and food selection not great quality and variety

Punti positivi: Di sicuro sopravvalutato e non in linea con il rapporto qualità prezzo. A meno ci sono dei resort di livello molto più alto. Nota positiva la piscina e il ristorante thai/indiano.

Punti negativi: Impossibile dormire la mattina, donne delle pulizie parlano tra di loro senza tener conto di chi alle 9 dorme ancora. Camere non insonorizzate cosa che in un 5 stelle dovrebbe essere alla base de confort. Frutta benvenuto ammuffita, posizione lontanissima da qualsiasi cosa, obbligati ogni volta a doversi spostare e fare 15 minuti di taxi. La ragazza che ci ha fatto il check in spero sia una tirocinante perché sembrava non sapere cosa stesse facendo.

Punti positivi: Ottima tutta la colazione

Punti positivi: Everything about the hotel is 5 STARS!

Punti negativi: The pool closed early!

Punti positivi: Tutto fantastico!! Struttura attrezzattissima e pulita. La piscina è fantastica e la colazione ricca di ogni prelibatezza. Staff molto cordiale e disponibile.

Punti negativi: Niente

Punti positivi: The property was clean. Amenities were all close by.

Punti negativi: The restaurants were not guests friendly. On the nights although the restaurant seems empty they did not accept us without booking. I believe it was because there was a buffet dinner and they want to sell that. Orders also were delayed. Reason being that the kitchen is busy.

Punti positivi: Got there gave us a free upgrade with breakfast!! And the room up grade had a pool outside our balcony!! Krabi has been my favourite part of Thailand thus far cheap friendly and this accommodation... stunning!! Book here!!

Punti negativi: Nothing was a wonderful experience

Punti positivi: Very attentive with free mini bar items and providing the beach mats with bags and slippers. Overall is clean with minimalist design.

Punti negativi: The water pressure in the bathroom is quite low. A LOT of mosquitoes in the pool, lounge and even elevator area causing discomfort. Should have install mosquito catcher or other alternatives. The lounge area is close during midnight therefore causing us as customers are unable to chat/cheer loudly in the main area or pool area due to people are resting. Should have a large gathering lounge place where people can talk, socialize, eat and drink without disturbing others.

Punti positivi: Property was very well maintained and lovely hotel and staff. It was close to the ao nang beach but around 15 minute walk.

Punti negativi: The property was up a hill so be careful if you have mobility problems. WiFi could definitely be better in the rooms.

Punti positivi: Colazione ottima

Punti negativi: Il bagno il lavandino in camera anche no

Punti positivi: Spacious rooms with v comfy big bed. Long swimming pool on 2nd floor. Efficient reception staff.

Punti negativi: Breakfast options did not look v appetizing. V few sun loungers -and all ‘taken’ and ‘kept’ for the day.

Punti positivi: Easy walking distance to beach and lots of restaurants, massage places etc nearby. The hotel is two buildings both with pool. Building one gets most of the sun and views of the cliffs, building two has easy access to breakfast and also a nice pool with afternoon sun. Our room was in building 2 and we were happy with that - did go up to the other pool to catch the sun though. The rooms are very spacious, clean and has nice design, shower is great. They provide beach/pool towels, mat for the beach, beach bag, complimentary water, sodas and juice. Very good service. Breakfast is good with a lot of choices and the coffee is great.

Punti positivi: Like the juice on arrival Loved the pool Staff where excellent

Punti negativi: The noisy guests. Need to have better sound proof. Or have signs downstairs where guests wait to be picked up for tours to wait quietly. The noise goes all the way up to level 3 and can be heard by other guests in their rooms.

Punti positivi: Ottima posizione. Situato a 10 minuti a piedi dalla spiaggia di Ao Nang. Camere spaziose e pulite. Nel complesso ottima struttura. Frigo bar molto grande e funzionale. Noi avevamo una stanza al piano terra con accesso alla piscina favoloso.

Punti negativi: Le camere non dispongono di un armadio.

Punti positivi: Struttura moderna, pulizia ottima, colazione molto varia e buona la cosa top Il ristorante del marina Favoloso bravissimi.

Punti positivi: Colazione ricca, ampia scelta tra dolce e salato. Omelette preparate al momento. Letti king size favolosi.

Punti negativi: Se proprio devo trovare una pecca... La televisione non ha il collegamento a Netflix.

Punti positivi: Camere comode e spaziose. Ti offrono tutto il necessario per andare in spiaggia, il che è molto utile, minibar gratis (senza alcolici). Le piscine sono entrambe molto belle e tutti e due gli edifici hanno gli stessi servizi, ad eccezione della reception. Colazione ottima e super varia, dai croissant, à English breakfast ai noodles... Non manca nulla. La frutta fresca buonissima. La posizione per me era ottima.

Punti negativi: Il fatto che siano due edifici separati e la reception sia solo in quello più in alto senza un ascensore. Mi sono dovuta incollare la valigia per poi riportarla giù perché ero nel primo edificio. Il primo edificio di fatto non ha una portineria, quindi chiunque potrebbe entrare tranquillamente. Potrebbero organizzare un servizio pick up per l'aeroporto.

Punti positivi: La nostra stanza era bella e molto spaziosa, con un letto in più, e la vista era da un terrazzino sulla piscina, molto piacevole. Letti molto comodi, aria condizionata molto efficiente, acqua calda sempre disponibile.

Punti negativi: L'albergo è molto lontano dalla spiaggia e occorre circa un quarto d'ora per raggiungerla, inoltre è situato sul monte e bisogna farsi ogni volta che si rientra una faticosa salita o scala perché non c'è alcun ascensore. È vero che la strada per raggiungere la spiaggia è costellata di negozi e ristoranti ma la location resta comunque disagevole. L'albergo è moderno come un qualsiasi altro albergo del mondo, non esprime alcuna personalità thai. Le cose che dovrebbe avere un 4 stelle sulla carta c'erano tutte, ma con diversi particolari migliorabili: 1) le ciabattine messe a disposizione erano vistosamente usate e non troppo pulite, decisamente inadeguate. 2) la camera aveva solo piccoli punti luce poco luminosi e mancava una luce principale a illuminarla tutta, rilassante ma poco pratico. 3) il soffione della doccia aveva quasi metà buchini otturati, per cui era pressoché inutilizzabile: dopo una giornata di sole tropicale diventava una doccia di spilli! 4) il bagno con la porta di vetro impedisce ogni intimità nel momento del bisogno, sarà anche moderno ma soggettivamente davvero non mi piace. 5) il difetto più grave: il malfunzionamento del Wi-Fi due giorni su tre. I primi due giorni era utilizzabile solo nella hall, in strada e addirittura, beffa delle beffe, al ristorante "Cheap cheap" dall'altra parte della strada. Finalmente dopo due giorni di proteste hanno attivato un router supplementare, ma senza avvisarci di doverci connettere a un secondo "marina wi-fi". Ce ne siamo dovuti accorgere da soli di avere la disponibilità di un'altra connessione con il nome identico. Avendo passato due terzi del soggiorno impossibilitati a chiamare a casa, scaricare le mail e pubblicare le foto della vacanza dalla camera la considero una scocciatura molto importante. Le criticità riscontrate, a parte l'ultima, sono puramente soggettive. Consigliato con riserva.