Ko Phi Phi Resort

Punti positivi: Questo resort ci è piaciuto moltissimo! Dal momento in cui siamo saliti a bordo della nostra barca, il servizio è stato incredibile. Tutto il personale era davvero accomodante e cordiale. Abbiamo apprezzato molto il centro benessere, dove abbiamo fatto un massaggio di coppia in un bungalow privato. La vista sull'oceano era meravigliosa. Abbiamo pranzato al ristorante nell'area principale della hall e ci siamo goduti entrambe le volte. La camera in stile capanna era spaziosa e pulita. Nel complesso siamo rimasti molto colpiti!

Punti negativi: Il giro in barca per raggiungere il resort costava 200 baht a persona. Abbiamo ritenuto che questo avrebbe dovuto essere incluso, poiché l'unico modo per arrivarci è in barca. Ci è piaciuto molto il villaggio sul retro, ma questo non sarebbe un posto dove stare se qualcuno volesse andare nei bar/ristoranti di Tonsai Bay la notte. C'è una longboat che ci va due volte al giorno comunque (alle 10 e alle 15).

Punti positivi: Tutto in questo hotel era perfetto!!!! Dalla posizione al servizio del personale dell'hotel

Punti positivi: This place is good if you want to get away from everything, in a remote part of the island where you can do whatever you want, on their resort of course. There is little of anything outside of their resort unless you want to take a water taxi 30 minutes away.

Punti negativi: When we made the booking, we wanted a nice place in a quiet area with a nice pool and on the beach. We have a 6 year old daughter and we made the reservation with 2 adults and 1 child. When we got there at check in, we were forced to pay a "child fee". Nowhere on the Web site was there any mention of the child fee, and they cited "hotel policy". If I had known this up front I would have considered this as the total cost of the hotel. Also, if you want to go into town, there are only 2 options. 1) walk about 2 hours through the woods. Or 2) pay for a private water taxi to get you there. If you have a problem with mosquitos this place is not for you. It's full of mosquitos, but bug spray is available in the minibar and a fogger is available for free to kill them in your room.

Punti positivi: We loved the laid back attitude of the staff yet they were always there to help you. Very polite and professional

Punti positivi: Gorgeous grounds, accommodations and excellent staff. We booked a deluxe room and it was really nice and comfortable.

Punti negativi: A little hard (and expensive) to get there from Phuket. We, a family of four, spent almost $700.00 to get from Phuket to the resort and back as the ferry times did not coincide with our flight times in and out of Phuket. We had to take a private speedboat to the island and then take the resort's private boat back. If possible, take the ferry, it would have only cost us around $100.00 for the four of us, round trip!

Punti positivi: Il villaggio è curatissimo in ogni minimo particolare e la spiaggia sabbiosa è molto lunga. Peccato per il mare...

Punti negativi: Oltre all'estrema vita da relax del villaggio non esiste altro. Il mangiare è molto buono ma i prezzi sono alti per la Thailandia ma comunque leggermente più bassi che in Italia. Unica nota dolente è il mare che è fortemente soggetto alle maree e quindi poco utilizzabile oltre che, di conseguenza, non molto pulito.

Punti positivi: It is a heaven's place for some one who wants to enjoy rest, nature and diving

Punti negativi: Thai Massages were a bit softish and expensivez

Punti positivi: Relaxing

Punti negativi: Staffs English made for many misinterpritations

Punti positivi: Beautiful beach and location.

Punti negativi: Having to pay for everything. The staff didnt trust us, too many rules, no centralised place to book things etc, staff were unhelpful!

Punti positivi: The location this hotel was

Punti negativi: the hotel charges you for everything. I have been in many luxury hotels. This one is willing to be like other luxury hotels without any exclusivity but trying you to charge you for it. I would recommend to go better to Datai in Langkawy Is or Japamala in Tioman (both Malaysia). Then you are going to pay for wat you get. Here "you will pay for smoke"

Punti positivi: Semplicemente perfetto, è il paradiso!!! Spiaggia fantastica, hotel d'eccelenza nei servizi e nella cortesia dello staff, colazione a buffet varia e abbondante!!! Ristoranti eccezionali, pulizia delle camere inpeccabile, cura degli spazzi comuni eccelente!

Punti negativi: Nulla da dire

Punti positivi: stupendo.curato in ogni dettaglio.spa meravigliosa con personale competente.piscina fantastica.tre bei ristoranti.colazione abbondantissima.cibo di qualità.gruppo musicale di alto livello.consiglio questo villaggio per una vacanza romantica di puro relax e non per fare baldorie in quanto lontano dal centro che è raggiungibile solo in barca a prezzi costosissimi imposti dall'hotel ai barcaioli per i clienti del villaggio.tuttavia non c'è nulla che il villaggio non è in grado di offrirvi rispetto al centro di phi phi, a parte il fracasso e la vita notturna.

Punti negativi: assurdo che ti facciano pagare il trasferimento dal porto all'hotel anche quando arrivi, tenuto conto che l'unico modo di raggiungere l'hotel è in barca.ogni volta che devi andare a fare una commissione o a cena in città sei obbligato ad affittare una barca tramite l'hotel a 2000 bath (50euro) a meno che non vai alle 12 e torni alle 16 con altre persone (in tal caso cmq paghi 400 bath a testa).insomma una prigione.i barcaioli che sono lì davanti sono stati intimoriti e non praticano corse se non con la mediazione del villaggio.un'estorsione insomma.se in città sanno che alloggi al phi phi village ti chiedono il doppio per qualsiasi cosa.le escursioni sono carissime rispetto a quelle offerte in città.la connessione internet anche è carissima

Punti positivi: Resort is beautiful and service is outstanding. The private beach is gorgeous. Our stay at this resort was one of the best vacations, ever. Food is great at all their venues. I specially recommend their Thai Restaurant. Nestled against a hill, is one of the most fantastic restaurants we have experienced. The half-day Island Tour was a lot of fun. Entertainment at night is a lot of fun considering this is an isolated hotel. Overall experience was superb.

Punti negativi: The only thing I would have changed was the pick up from the Phi Phi pier in a long boat. The ride was choppy and very slow. On the return, however they used a fast boat, which made it fast and comfortable.

Punti positivi: La struttura è splendida, riservata, intima, un vero e proprio paradiso...il personale sempre a disposizione e gentilissimo.

Punti negativi: I prezzi dei servizi extra sono molto costosi.

Punti positivi: Se si vuole fare una vacanza esclusivamente di villaggio va bene altrimenti se si vuole vivere Phi Phi Island non è consigliabile perchè si è isolati.

Punti negativi: Acqua della piscina freddissima

Punti positivi: Amazing location, lovely rooms and brilliant sunset bar.

Punti negativi: Staff not that friendly. Food provision not good - dinner very poor. Eat elsewhere.

Punti positivi: Beautiful views from our room. Staff very friendly. Dive centre and activity centre at resort. Beach beautiful. Buffet value for money

Punti negativi: Its far from main part of island. We thought there would be an easy footpath to take to village- but ther wasnt. Kind of felt stranded but luckily we were staying at beautiful resort. Pool closes early 6pm.

Punti positivi: Very kind, responsive and professional staff. Nice design and surroundings. Liked very much the Sunset Bar and also the massage facilities.

Punti negativi: Do consider more environment friendly arrangements; small things like at least one window covered by a mesh to keep the mosquitos out would make it possible to open a window and switch off the a/c at night and most of the day, at least during the current season.

Punti positivi: perfect location, quiet beach. far from other parts of the island

Punti positivi: the view , the beach , .........every thing

Punti negativi: food food food , the food is not familier to us at all

Punti positivi: The location of the resort, is just outstanding. Excellent service from the friendly hotel staff. It is a great place to just relax with good food, nice drinks and a beautiful view!

Punti positivi: Amazing location. Friendly staff. Despite the size of the hotel, all the public areas were clean. The rooms were nice and well decorated. A TV in the room will be a good idea. It's a great hotel.

Punti positivi: La posizione, la tranquillitá , c'è tutto il necessario per una vacanza breve, il personale é gentile e disponibile, il cibo è buono e di buona qualitâ. La piscina é bella ed offre un'alternativa al mare c'è una fitness room, un area giochi che ti permettono di occupare il tempo libero

Punti negativi: Non c'ê televisione in camera è questo è inammissibile x un 4 stelle,il personale del centro sportivo si ê dimosrtrato indispettito x il fatto di aver prenotato 1 escursione esterna,

Punti positivi: Ottima posizione ma lontano dalla capitale.Puoi starci massimo per 3 giorni.

Punti positivi: Ho apprezzato la posizione e tutta la natura marina da cui e circondato inoltre lo trovo un posto di assoluto relax

Punti positivi: Ottima posizione, ubicato direttamente sul mare. Staff attento, premuroso, gentile, come nella migliore tradizione orientale. Ottimo il breakfast, abbondante e completo, di tipo "american", ossia comprendente piatti caldi, freddi, carne, pesce, lieviti, dolci, frutta, ecc. Ottimi gli spazi comuni, bella piscina, grande e curatissimo giardino. Spiaggia grande, molto bella e fruibilissima, con ampio arenile digradante molto progressivamente, molto indicata anche per i bambini. Efficiente la climatizzazione nel bungalow.

Punti negativi: Belli i bungalows, ma l'arredamento, sia della stanza che del bagno, potrebbe essere migliorabile. Sarebbe necessario incrementare il numero delle sedie a sdraio in spiaggia o, meglio ancora, sostituire le sdraio con lettini come quelli presenti in piscina. La spiaggia su cui sorge il resort è un po' isolata, ma a fianco vi sono altri resort, per cui volendo si possono provare i servizi (soprattutto la cucina) delle altre strutture. Personalmente ho trovato la cucina dell' Holiday Inn migliore di quella degli altri resort. i prezzi sono approssimativamente tutti in linea tra loro. Da ricordare che Phi Phi è un'isola, e come in tutte le isole ci può essere qualche irregolarità nell'erogazione dell'acqua. Comunque, nessun serio inconveniente

Punti positivi: Grounds are lush and a pleasure to walk through.. Well equipped gym and games room.

Punti negativi: Location of hotel was isolated on northern tip of island and only method of access was by longtail or speed boat, both of which were expensive. Likewise,this applied to any tours or day trips.Hotel has two pools, both a little on the small side given the increasing size of the hotel.

Punti positivi: tutto ottimo accoglienza perfetta e personale sempre con il sorriso.

Punti negativi: nessuno

Punti positivi: Nothing

Punti negativi: we planned on booking online upon arrival ( so we could view the rooms first). Upon arrival there were 3 employees at the front desk. I inquired about the room price and they were quick to say there were no rooms available. I explained that The website showed availability. After 3 minutes of arguing, they finally realized I was going to book online. At this time they tried to get me to pay cash at a higher rate so they could pocket some extra. WIFI WAS UNUSABLE. After contacting the front desk with the problem, they simply dismissed my claim. In order for room to be cleaned, we needed to visit reception to make a special request despite the " please clean room" sign on our door the entire time. Shower was disgusting with an awful smell that overwhelmed the entire room! The only good experience we had at this hotel was checking out. Don't let the photos fool you and don't waste your time here. There are a considerable amount of hotels available at the same price which offer a much much better guest experience.

Punti negativi: Really veri good place to acgomodate oneself for anybody. They are helpful, everything is near, good beach, good foood and nearly luxurious

Punti positivi: Location was quiet, but still near the village. Beach at the front of the resort was very nice. Pool was ok.

Punti negativi: The worst value for money I have ever had in any resort in Thailand. Rooms are dirty, cleaning insufficient (they don't clean if you don't ask for it), and breakfast selection was very simple and still some parts were missing every morning. However, Phi Phi Villa seems to be above average in among all resorts in Phi Phi. In general, the level of services and value for money in Phi Phi are much worse than maybe anywhere in Thailand.

Punti positivi: It is near good restaurants/bars. Only 10 minutes walk from the port, and they pick you up and carry your bags. It is right on the bay (which is not great for swimming, beach is on other side). Breakfast was decent.

Punti negativi: Very budget hotel. Only 2 star.

Punti positivi: Close to the beach, and set in a very pretty location with well maintained gardens. The two bell boys were friendly and polite, and given our experience with the rest of the staff I would strongly recommend that management & their team use them as their role models. The thing I liked most about this hotel was checking out with the knowledge that I will not be back.

Punti negativi: At check in you are given a list of rules & regulations, asked to pay for the room in full and asked for 1000 thb (around €25) deposit for the room key. I was also told that if I wanted to pay with my particular credit card I would be charged an additional 5 % on my bill. I used this all over Thailand and was not asked this anywhere else. When arriving in the restaurant for breakfast we were greeted daily with a young waitress who seemed only capable of barking loudly, ‘’room number!!’’. The breakfast was awful – bland tasteless ingredients appeared to be used which were verging on inedible. I challenge anyone to make more foul tasting pancakes than their chef was capable of – burnt on the outside and raw batter in the middle. If dining early you will eat breakfast along with the hotel staff including gardeners and maintenance people in their dirty overalls. We had several complaints which were met with either indifference or hostility, and whenever we asked to speak to the manager we were always initially refused. The English lady that runs the coffee shop was also rude with a passion for sarcasm. In general the atmosphere in this hotel was terrible, and in the reception area there always seems to be someone complaining about something.

Punti positivi: The swimming pool and the free breakfast

Punti negativi: Where do i start???? The female reception staff member was rude and unhelpful (her eyes rolled whenever i asked for her help) and her english was not very good which was very frustrating. The toilets had an awful smell when i first arrived. Wasn't allowed to flush the toilet paper, yet another hotel i was staying at in Phi Phi was fine with it. Are we suppose to wipe our butts and leave the toilet paper in the rubbish bin?????? Don't fancy smelling my own urea. No soap supplied, no scrubbing cloth....just these little things that could easily be supplied with little cost makes a difference to the experience. Change your policy re cleaning. Like most hotels, cleaning every day unless the customer specifically states should be the norm.

Punti positivi: La posizione e la cortesia dello staff.

Punti negativi: La pulizia della camera non era inpeccabile, e soprattutto doveva essere richiesta esplicitamente, diversamente nulla....consiglio tutti di mettere mano al portafoglio e di prenotare la villa, le altre camere sono piccole anguste e con un cattivo odore.

Punti positivi: The staff are really friendly, helpful and polite. Nice view and it's far from the main pub area so, its quite a nice and quiet place to stay. If you are looking for a budget place to stay away from the main pubs, this would be a good place to stay.

Punti negativi: There were no telephone in the villa, in our case the toilet flush was not functioning and we need to walk all the way to the reception counter to ask someone to come over and fixed it. Besides that there were no street lights or standing lamps along the walk way which makes it hard for people to walk during the night especially most of the villas looks the same, hard could see the villa number without lights on.

Punti positivi: Posizione centrale, i bungalow sembrano freschi, tutto funzionale. Probabilmente ci tornerei.

Punti negativi: Porta doccia rotta, non abbastanza asciugamani, lavori in corso alle 8:00 am, il personale non sa parlare inglese, nessun sapone per le mani, alcune zanzare. Un po' troppo caro per la zona.

Punti negativi: Toliet broke on 3rd day. Awful smell resonating from air conditioner. Uncomfortable bed. Felt the staff was scamming us: told us $1000 thb deposit. Told us to return key and would get the deposit back on date of leaving. When we returned the key, the staff said they needed the receipt which was never told to us when asked initally.

Punti positivi: uno degli hotel più alti dell'isola, quindi la vista è fantastica!! Detto questo, se cercate un hotel a 5 stelle, non è così. Il personale era cordiale e veloce per risolvere eventuali problemi che abbiamo avuto e l'aria condizionata era molto fredda, cosa che serve in quel tempo

Punti negativi: le camere dovevano essere rinnovate e il letto era scomodo, anche se avevamo richiesto un letto grande, ci hanno dato una camera con due letti uniti. nelle camere non c'era il wifi solo nella hall

Punti positivi: Superior Twin room; clean and comfortable, good AC, good view

Punti negativi: No Wifi in the rooms, only in the public open area, so no AC there either

Punti positivi: The view was amazing.

Punti negativi: 198 stairs to get to the room! Ugh!

Punti positivi: la vista dalla camera di phi phi don

Punti negativi: posizione: circa 200 scalini per arrivare in stanza; camera: bagno senza piastrelle e puzza di muffa, formiche e insetti di ogni tipo

Punti positivi: yes we liked staying at this hotel, there are wonderful views of the countryside, but in hot weather is very hard to climb up the stairs (elevator unavailable). The breakfast was very meager (it is 100% Continental - not American). If you arrived at Phi - Phi dance all night - then this is your option, otherwise the music rumbling from the beach is a hindrance. Rooms are large and comfortable clean.

Punti negativi: yes we liked staying at this hotel, there are wonderful views of the countryside, but in hot weather is very hard to climb up the stairs (elevator available). The breakfast was very meager (it is 100% Continental - not American). If you arrived at Phi - Phi dance all night - then this is your option, otherwise the music rumbling from the beach is a hindrance. Rooms are large and comfortable clean.

Punti positivi: The view from the room

Punti negativi: Terrible hotel.. Really far from the center of the town (it is not a 5 min walk), you have to climb a huge set of stairs, this is not something you can brush off as we thought! We actually planned our day trying to get to a minimum the number of times we had to walk those stairs. Room was terrible, A/C was not working properly, the bathroom - not finished is an understatement - it's just a block of concrete! Looks like a prison bathroom!

Punti positivi: E' un bel posto dove soggiornare con lo staff molto cordiale.

Punti negativi: Ci sono un po' di scale da fare per arrivare, pero' la vista dalla hall ripaga lo sforzo, e comunque la posizione ti permette di essere fuori dalla confusione ma a 2 minuti a piedi dal centro del villaggio.

Punti positivi: the hotel is centrally located in Phi Phi and close to many aminities like restaurants, tour agencies, supermarket, pharmacy. It is also very closed to the beach (about 5 min walk). The pier is about 10 min walk. The room had a sea and beach view. the room was big, with confy bed, air con, large barthroom, TV and balcony. Being on top of the stairs our room was half way to reach the beautiful viewpoint in Phi Phi. Staff were helpful and could speak a bit of English which is quiet rare to find in Phi Phi. Staff came to greet us at the pier and carried our lagguage on the way back as well.

Punti negativi: Too many stairs!! We had 195 steps to reach our room. the hotel rooms are build on the mountain so stairs are inevitable! Breakfast was a bit poor.

Punti positivi: They had wireless internet which doesnt feature on the hotel page. but the signal only good around the reception area.

Punti negativi: The location was not too bad but you had to go up a fair amount to get to your room. good that they carry literaly your bags on their back, feel sorry for the guys. The rooms were poor and the delux were actualy worst than the superior rooms in terms of quality of the instalations. We asked to be downgraded as we wouldnt acept to be in the delux where the bathrooms look like they where still under construction.

Punti positivi: Vier e camera OK durante il giorno

Punti negativi: Rumoroso, come l'inferno di notte

Punti positivi: Breakfast included, they carry your luggage from/to the pier. Walking distance from town and bar, resto. Nice view, cheaper kayak, accept credit card with 5%

Punti negativi: It's uphill so it's exhausting to get there but it's not that bad. Our room (D1) had an awfull smell coming from the bathroom.

Punti negativi: The location was very poor, it was atop one of the steepest hills on the island relatively far away from the town. The beach only exists for a few hours a day during low tide. When it is high tide the beach completely disappears under the water, which goes all the way up to jagged rocks. Staff were relatively unhelpful and mislead us on prices of outings, which ended up being about 1,000 TBH more than advertised.