Regal Riverside Hotel

The location of the hotel is convenient and in a quiet area, the gym is EXCELLENT for a Hotel Gym

Where to start... This hotel used to be excellent, large rooms and good staff, but now it's all changed. Their cheaper rooms they have refurbished into even CHEAPER rooms, they are half the size and while looking great in the photos are awful in real life, AVOID THEM AT ALL COSTS, the tiled floors were dirty, the beds were hard, the toiler fixtures were wobbly and broken, no water pressure, the toilet door barely closed so when your sharing with a colleague you can see and hear EVERYTHING UNACCEPTABLE. I couldn't even find free staff members to complain to in the lobby the wait was so so long! I would expect this from a cheap hostel micro-hotel in central but not from this hotel. Stayed many times before and always had a good experience this time UTTERLY DISAPPOINTED and WILL NOT BE COMING BACK, or recommending to my colleagues, my advice pay more stay elsewhere

Location was good...easy to catch buses.

No one available to help with bags, and no one offered to help with the bags.