Frantiskovy Lazne hotel vicini a Church of Holy Cross Exaltation

Punti positivi: The Hotel is located centrally, the rooms are very very clean, there are very few other places that can compete with that level of cleanliness. The staff is very friendly, helpful and flexible. The rooms are like advertised, have the right amenities, including a water kettle to make tea or coffee. The restaurant serves good food and it's conveniently located, especially in winter. WiFi also worked great.

Punti negativi: Nothing negative to point out.

Punti positivi: It is a small and cozy Hotel where the treatment and the services are excellent. Everything in general

Punti positivi: Very friendly welcome. Nothing too much trouble. Restaurant service and food excellent. Good value for money. Would recommend a massage . Breakfast great and all cooked fresh

Punti negativi: All good nothing negative to say.

Punti positivi: The booking was made as a present for my parents and they had a lovely stay, enjoying every minute of their small vacation. Hotel staff and owners were very friendly and helpful, food was excellent and the room comfortable and clean. My parents also quite enjoyed the massage booked at the property.

Punti positivi: Very good breakfast, with many different fruits, freshly cooked tart Perfect location Free acces to Aquapark included Beautiful historical building

Punti negativi: Wifi not working

Punti positivi: The staff was extremly welcoming and helpful with whatever questions we might have. We also received free entry tickets for a 10-minute-walk away aqua park (weren't able to test it though - no time). Would recommend this beautiful place to anyone!

Punti positivi: The soft bed

Punti negativi: A small table with jutting edges between the washbasins in the bathroom

Punti positivi: Stanza decisamente grandi con ingresso e bagno veramente grande. Posizione centrale me tranquilla. Nel prezzo della stanza è compresa la colazione e l’entrata all’Acquaforum per tutta la durata del soggiorno. Il direttore parla molto bene italiano. Ci ha dato ottime indicazioni su gite ed attività nei dintorni. Alla nostra partenza ci è stata regalata una scatola di cioccolatini ed una bottiglia di vino.

Punti negativi: Niente

Punti positivi: The property is spacious, although over two floors.

Punti negativi: The owner took money from our property for payment without asking. She also took the central heating remote requiring us to request that the heating be turned on.

Punti positivi: The location of hotel is nice near to park and city center. Room provided enough space and were quiet. Majority of staff was nice and helpfull.

Punti negativi: Definitelly the hotel restaurant and overall food quality. I've tried À la carte menu and that wasn't pleasant experience. Prices were ok, but I'd expect such meal maybe in a school canteen and not in "4 stars hotel". You can simply recognize the lack of care comming from kitchen.

Punti positivi: Here are few points: + Swimming pool is nice and quiet + Nice & quiet location

Punti negativi: Here are few points: - Breakfast were average - Personal most of the time unfriendly/very unfriendly - Personal didnt speak English

Punti positivi: Quiet and comfort

Punti negativi: -

Punti positivi: Friendly , clean , and comfortable. Good Frühstück.

Punti negativi: The pool little bit cold...

Punti positivi: The hotel was very clean. The rooms are spacious with great facilities. The receptionist who was there for her night shift was such an wonderful lady that even offered to help with one of our personal matters. I am definitely coming back here.

Punti positivi: We used the hotel as a vase for cycling around the region, the location is perfect, a few hundred meters from the center. The hotel is very nice and has a spa center with saunas and steam room and pool which is great for relaxing after a day cycling

Punti negativi: nothing

Punti positivi: Modern rooms

Punti negativi: Showerhead at the wall was so low, it wasn‘t possible to stand under it?! Breakfast was rich, but with low quality ingredients (especially meats), bad coffee (no proper coffee machine).

Punti positivi: Beautifully maintained hotel centrally located

Punti negativi: Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

Punti positivi: The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

Punti positivi: Swimming pool, large room and bathroom. Very good localisation, next to famous wells.

Punti negativi: Very simple breakfast, restaurant closed at 20:00.

Punti positivi: The staff was very nice and welcoming, both in the restaurant as well as at the reception. Breakfast for a 3-star hotel was good value for money, they had traditional rolls and all kinds of fillings, sausages, eggs, scrambled eggs, cereals, cake, fruits- simply something for everyone. Our room (we are a family of 3) was huge, high ceilings and very bright with a nice balcony. Also the bathroom- big and clean, loved that room! The swimming pool was just big enough for a little relaxation and the location with parking onsite was just perfect. We'll definitely be back when in town!

Punti negativi: Can't think of anything at all.

Punti positivi: Great location, very friendly, clean and high quality hotel. Hotel pool and sauna included. We had a great stay.

Punti negativi: - hot in the rooms, poor ventilation - poor breakfast

Punti positivi: awesome location,it was clean,inside parking,fast wifi

Punti negativi: poor breakfast for such a type of hotel

Punti negativi: Hotel is rather old, during renovation which for example wake up me 3.30 a.m because somebody would like start work or rather finish what was frogotten day before.no airconditiong, no tv in room even was in the offer.

Punti positivi: Helpful dinning room staff

Punti negativi: la camera e i servizi sono decisamente vecchi

Punti positivi: a sole speaking man on reception with English!

Punti negativi: Airline seats in bedroom; times of swimming pool; poor breakfast and restricted times; inability to get late evening meal.

Punti positivi: Location , personnel , the park the animals , the sorroundings...

Punti negativi: Very very week internet connection! Why is difficult to put a new router also in the Pyramyd 2?

Punti positivi: It was very quiet and clean.

Punti negativi: There wasn't always someone on reception so we had to wait and the hotel is a little further away from the centre (20 min walk) than I thought it would be.

Punti positivi: A beautiful quiet setting and a relaxing stay. Room was comfortable and all staff members very friendly. Walking distance to town centre and all springs.

Punti positivi: The area around the hotel was beautiful!!! The forest with deers! Amazing!

Punti negativi: It was extremely hot weather and there was no aircon in the room. I was having the room on 3rd floor.

Punti positivi: Strictly non smoking hotel. Pleasant available staff. Wellness Bathrobes not charged. Nice Breakfast.

Punti negativi: NTD

Punti positivi: Good food,little Swimming pool and sauna,15 minutes walk to town centre and Aquaforum,friendly staff,lots of parking places,clean,recommeded for couples of day

Punti negativi: all fine,no problem

Punti positivi: Very peaceful area and nice surrounding of nature. Very good for walking.The food at the restaurant is very good and well presented.

Punti negativi: Unfortunately there is not much use of English language among the staff so at times it may be hard to communicate. No problem if you know German or Czech of course.