Frantiskovy Lazne hotel vicini a Church of Holy Cross Exaltation

Punti positivi: La pulizia,la cena

Punti negativi: Colazione solo dalle ore 7.30 in poi

Punti positivi: Sauna, swimming pool, breakfast

Punti negativi: Waiting for reception staff

Punti positivi: Nothing to complain, perfect stay.

Punti positivi: Very nice place with a cute swimming pool and the staff is very pleasant

Punti positivi: Very nice and peaceful location in a park only minutes walking to town, excellent breakfast and very nice and helpful staff, we have to come back in spring !

Punti positivi: Superb breakfast, exceptional services, great quiet location a few hundred meters from the city center.

Punti positivi: Everything was Perfect. The owner was such a friendly person. And the breakfast was a Highlight!

Punti positivi: - room very special that fits the style of a little palace - we were welcomed personally and we got some advices on the „where to go places“ - in the middle of nature

Punti negativi: - steep stairs - decorating was good but sometimes looked a bit cheap

Punti positivi: Nice peaceful area, close to the center, great concierge service, cheap

Punti negativi: Creepy, run down design, not comfortable bed, horrible bathroom, definitely not 5*.

Punti positivi: As before- clean room, friendly staff. I’m looking forwards to rent a room again in the future

Punti positivi: The breakfast was fantastic!

Punti negativi: It was not so quiet (traffic) as our room was at the front.

Punti positivi: Very good Breakfast, many choises.

Punti negativi: Alittel difficult to Find parking.

Punti positivi: clean,breakfast,staff,location

Punti positivi: Clean, very friendly owner, short walk into the Centre of town, breakfast was good.

Punti positivi: The property is spacious, although over two floors.

Punti negativi: The owner took money from our property for payment without asking. She also took the central heating remote requiring us to request that the heating be turned on.

Punti positivi: Facility was very comfortable and it was great to have the spa rooms right below the bedrooms. Made for a very relaxing day of treatments!

Punti negativi: Scheduling of spa treatments was not very user-friendly. You had to work with a nurse and sort of negotiate what was available for not. Plus lots of things were already booked far in advance; be sure to and get things scheduled before you arrive ideally.

Punti positivi: Beautifully maintained hotel centrally located

Punti negativi: Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

Punti positivi: The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

Punti positivi: The staff was very nice and welcoming, both in the restaurant as well as at the reception. Breakfast for a 3-star hotel was good value for money, they had traditional rolls and all kinds of fillings, sausages, eggs, scrambled eggs, cereals, cake, fruits- simply something for everyone. Our room (we are a family of 3) was huge, high ceilings and very bright with a nice balcony. Also the bathroom- big and clean, loved that room! The swimming pool was just big enough for a little relaxation and the location with parking onsite was just perfect. We'll definitely be back when in town!

Punti negativi: Can't think of anything at all.

Punti negativi: - hot in the rooms, poor ventilation - poor breakfast

Punti positivi: Praha was an average hotel. Nothing really stood out. We had a waiter who made one night memorable not only us but a party of six at the far corner.

Punti negativi: They seem to be geared towards packaged bus tours from Germany. We travelled on our own and there was always a confusion about the dinner until we found a lovely little restaurant down the road. Problem solved.

Punti positivi: Rooms were nice. Most staff were cordial but not overly friendly.

Punti negativi: Hotel is not very inviting. Very sterile. Almost feels more than a retirement home than a hotel. Seems to be more package group people than individual staying clients. Had a balcony room but the tiles for the balcony were not grouted in, they were loose. Was not able to get a pedicure or manicure in the two days I was there. It is a spa so should not have an issue but we did. The breakfast food is fine, but the breakfast room was chaotic with tables reserved for tour groups or multi-day customers we as a family staying one night was definitely not the norm.

Punti positivi: This is a great area for spa break

Punti negativi: As this is a spa and relaxing area the town is vircually shut at 10pm. You will not get even beer after 10pm.

Punti positivi: the location was simply perfect, facing the park, just some minutes walking distance from the therms, breakfast tasty and fresh, we also had a tasty and not expensive dinner

Punti negativi: breakfast could be until 10:00 (instead of 9:30) and check-out until 11:00 (instead of 10:00)

Punti positivi: The location of the property was excellent, with a free car park at the back, the staff were nice and the rooms were spacious and clean. Bathroom was excellent with a lovely big bath, with separate toilet.

Punti negativi: - the floor is extremely squeaky and if you are staying with a baby like us, it’s awful! Very noisy, squeaky bed too. - the baby cot felt literally like a peace of plank!!!! Sooo hard and our usually good sleeper baby couldn’t settle in the middle of the night. When we realised what he was sleeping on, we ended bringing him to our squeaky bed, so nobody got any sleep - asked for a cot during booking, but on our arrival, no cot in the room and they wanted to charge us, I had to prove from the booking confirmation that it was meant to be free of charge - there are no curtains/shutters, nothing to make the room darker! And they are massive!The lamp post is right in front of the building shining in so be ready for a lot of light - the tv is rather old and makes a loud background noise which makes the whole experience not much enjoyable - the breakfast wasn’t anything to brap about, few slices of ham, cheese, rolls, but TERRIBLE coffee, really nice (shop bought) cake though

Punti positivi: Location is nice, right at the park. Breakfast is good. Staff very friendly and helpful. Free parking place for the car was not a problem.

Punti negativi: Could not close the curtains at the window.