Frantiskovy Lazne hotel vicini a Ingo Casino

Punti positivi: La pulizia,la cena

Punti negativi: Colazione solo dalle ore 7.30 in poi

Punti positivi: Sauna, swimming pool, breakfast

Punti negativi: Waiting for reception staff

Punti positivi: Nothing to complain, perfect stay.

Punti positivi: Very nice place with a cute swimming pool and the staff is very pleasant

Punti positivi: The Hotel is located centrally, the rooms are very very clean, there are very few other places that can compete with that level of cleanliness. The staff is very friendly, helpful and flexible. The rooms are like advertised, have the right amenities, including a water kettle to make tea or coffee. The restaurant serves good food and it's conveniently located, especially in winter. WiFi also worked great.

Punti negativi: Nothing negative to point out.

Punti positivi: It is a small and cozy Hotel where the treatment and the services are excellent. Everything in general

Punti positivi: Very friendly welcome. Nothing too much trouble. Restaurant service and food excellent. Good value for money. Would recommend a massage . Breakfast great and all cooked fresh

Punti negativi: All good nothing negative to say.

Punti positivi: The booking was made as a present for my parents and they had a lovely stay, enjoying every minute of their small vacation. Hotel staff and owners were very friendly and helpful, food was excellent and the room comfortable and clean. My parents also quite enjoyed the massage booked at the property.

Punti positivi: Very good breakfast, with many different fruits, freshly cooked tart Perfect location Free acces to Aquapark included Beautiful historical building

Punti negativi: Wifi not working

Punti positivi: The staff was extremly welcoming and helpful with whatever questions we might have. We also received free entry tickets for a 10-minute-walk away aqua park (weren't able to test it though - no time). Would recommend this beautiful place to anyone!

Punti positivi: The soft bed

Punti negativi: A small table with jutting edges between the washbasins in the bathroom

Punti positivi: Stanza decisamente grandi con ingresso e bagno veramente grande. Posizione centrale me tranquilla. Nel prezzo della stanza è compresa la colazione e l’entrata all’Acquaforum per tutta la durata del soggiorno. Il direttore parla molto bene italiano. Ci ha dato ottime indicazioni su gite ed attività nei dintorni. Alla nostra partenza ci è stata regalata una scatola di cioccolatini ed una bottiglia di vino.

Punti negativi: Niente

Punti positivi: The property is spacious, although over two floors.

Punti negativi: The owner took money from our property for payment without asking. She also took the central heating remote requiring us to request that the heating be turned on.

Punti positivi: I Do not like this property, like to be 70 years back in time

Punti negativi: I don’t now

Punti negativi: The receptionist can't speak English and if you come late after 21.00 the reception is closed you have to call on a number who is written on the door but they can't speak English.

Punti positivi: Mini zoo

Punti negativi: Not good breakfast; smoking neighbors

Punti positivi: The stuff was very friendly, they offered us bigger room than we reserved as we traveled with kids. Room was spacious.

Punti negativi: Room was a little old fashioned, but fine as we stayed just 2 nights. but i didnt like there was animal fur everywere in thw room. on carpet, sofa...

Punti positivi: Quiet position of hotel. Walking distance from the centre (10-15 minutes).

Punti negativi: Got initially used/uncleaned room. We were given another room quickly. New room had dirty carpet full of dog hair. Cigarette smell from ventilation in bathroom. Breakfast had very basic selection. The elevator was broken, room was on third floor. Swimming poll in another hotel across the street.

Punti positivi: location is the best shower is good

Punti negativi: very bad internet connection in the room, alsmost no internet not possible to make tea in the room or request from restaurant outside of working time of the restaurant

Punti positivi: Facility was very comfortable and it was great to have the spa rooms right below the bedrooms. Made for a very relaxing day of treatments!

Punti negativi: Scheduling of spa treatments was not very user-friendly. You had to work with a nurse and sort of negotiate what was available for not. Plus lots of things were already booked far in advance; be sure to and get things scheduled before you arrive ideally.

Punti positivi: Beautifully maintained hotel centrally located

Punti negativi: Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

Punti positivi: The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Punti negativi: I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

Punti positivi: Swimming pool, large room and bathroom. Very good localisation, next to famous wells.

Punti negativi: Very simple breakfast, restaurant closed at 20:00.

Punti positivi: The staff was very nice and welcoming, both in the restaurant as well as at the reception. Breakfast for a 3-star hotel was good value for money, they had traditional rolls and all kinds of fillings, sausages, eggs, scrambled eggs, cereals, cake, fruits- simply something for everyone. Our room (we are a family of 3) was huge, high ceilings and very bright with a nice balcony. Also the bathroom- big and clean, loved that room! The swimming pool was just big enough for a little relaxation and the location with parking onsite was just perfect. We'll definitely be back when in town!

Punti negativi: Can't think of anything at all.

Punti positivi: awesome location,it was clean,inside parking,fast wifi

Punti negativi: poor breakfast for such a type of hotel

Punti positivi: The location of the property was excellent, with a free car park at the back, the staff were nice and the rooms were spacious and clean. Bathroom was excellent with a lovely big bath, with separate toilet.

Punti negativi: - the floor is extremely squeaky and if you are staying with a baby like us, it’s awful! Very noisy, squeaky bed too. - the baby cot felt literally like a peace of plank!!!! Sooo hard and our usually good sleeper baby couldn’t settle in the middle of the night. When we realised what he was sleeping on, we ended bringing him to our squeaky bed, so nobody got any sleep - asked for a cot during booking, but on our arrival, no cot in the room and they wanted to charge us, I had to prove from the booking confirmation that it was meant to be free of charge - there are no curtains/shutters, nothing to make the room darker! And they are massive!The lamp post is right in front of the building shining in so be ready for a lot of light - the tv is rather old and makes a loud background noise which makes the whole experience not much enjoyable - the breakfast wasn’t anything to brap about, few slices of ham, cheese, rolls, but TERRIBLE coffee, really nice (shop bought) cake though