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Nel complesso, abbiamo avuto un'ottima esperienza presso il Sonesta. Molte camere pulite ed eleganti, vista ottima (curva prenotata) palestra discreta e il personale cordiale. Abbiamo chiesto per assistenza nella prenotazione di una gita a Everglades, mi è stato detto dalla reception che ci avrebbero richiamato ma ha omesso di farlo. (Abbiamo trovato un ottimo ristorante Royal Pig su Las Olaschiamatothe, il cameriere ci ha presentato ad un collega che gestisce viaggi, così ha funzionato bene per noi. Spiaggia x la strada, attraversando costruzioni e traffico
Checked in at the B Ocean in Fort Lauderdale beach, the phone in the room wasn't working most of the time, staff said that they would send a tech to fix it, but no one never came. Ordered room service, waited two hours for them to tell me that the menu that was in the room was an outdated menu which they originally brought me when I had to order, cause there was no menu in the room, so it took me about 3 hours to get some dining in my room. And to have this room cleaned, I had to call at least twice to tell them to send someone to clean the room, and when they finally came, some supervisor came up to room 792 with an attitude to tell me that they were busy and that's why it took them so long. Overall, I will never stay at this hotel anymore, and recommended no one to stay here either. Service is extremely bad.
Great pool and beach! Undergoing extensive renovations without being warned when booked the hotel.
service was excellent. beachfront beautiful. rooms clean and comfortable. a long walk to pool due to construction., otherwise great.
I booked a room at B Ocean Resort for NYE and the following night. First, I was assigned the wrong room in the wrong tower. The second day, our access card didn't work anymore, because the room was not properly registered as a back-to-back reservation. Second, while we ended up getting a room with lcean view, the sink wasn't properly working. Third, and the worst part about it, B Ocean Resort charger my credit card randomly with bills that I never signed off for. I had about 6 charges for random amounts on my bill, but had only signed one final bill at checkout. Lastly, the food is very expensive. For instance, we ordered one yoghurt as room service for breakfast and the bill, including taxes and tip was $20 (!) For a 4 stars "resort" I would expect way better service and staff, particularky considering their pricing. Billing my card with unauthorized charges is unacceptable!
View Everything at this hotel is broken, elevators, phones, the Skywalk that takes you from one side to the other. The pool is small and there is only 1 bathroom for everyone, the line was at least half hour long all day. It was faster to walk the 2 blocks, cross traffic and climb the stairs to use the bathroom in your room than wait in line, or walk to the beach, which it seemed mist were doing, and use nature's facilities. They also charge $20 a day to park you car and another $20 for resort fees, I'm not sure where that money goes, since everything is broke and the pool is the almost the smallest I've ever seen at a hotel besides a few motel 8's.
Nice People Paying for parking across the street $30.00 a day, You are paying to stay there your parking should be free.
Close to the beach and to the strip, super friendly and accommodating staff! We definitely enjoyed our stay
The staff was terrific and welcoming, the renovatied rooms were lovely, the pool is amazing We didn't care for the onsite restaurants. However the wreck was fun and we enjoyed the mermaid show.
The best part of the resort/hotel was location. Depending on what building you stay at, the beach was within walking distance. Also, many restaurants and activities weren't far away. We had to use our cell phones to call the front desk, because the speed dial numbers on the hotel phones would ring busy when we call. Also, called for a wake up call, which we never received. Housekeeping would not come or would come in the late afternoon, when we get back from our outings; often times the hallway and under the bed was not cleaned up. When we went to the beach, we were told to raise a flag (which was provided on a pole) when we would like to have bar staff come to see what we need. No one ever came to check on anyone on the beach. The resort fee (according to Delta Vacations) includes 2 beach chairs, 2 bottles of water, 2 signature drinks, 2-2hr bike rental, board games, sand toys, each day. However when asked, I was told the signature drinks were discontinued from the resort fee 2 years ago. Overall, the value for what we paid was not worth it, and do not plan on going back. The pictures from the website are not a good representation of facilities or service. Renovation can only improve appearance.
pool and right on the beach under construction. but can't help that
The pool right on the beach are awesome. You can sit in the pool and watch the TVs at the pool bar. The mermaid show is great and I have seen it about 5 times now. We were not informed that it was under major renovation. The bar in our building didn't open until 5:30. There used to be two bars but one is now closed for renovation. Since there were no vending machines on the hall floors, if you wanted a soda or otherwise you only had one option. Walk out, across the parking lot to a different building (also under renovation) and go to the pool bar. I couldn't even find where breakfast was. If we were just informed of the renovations we would have simply waited a bit to go. I was so dissatisfied we probably wont go back.
Just one cleaning lady was nice. Construction guys everywhere, noise, dust,smell.all restaurants in hotel closed! Second pool closed!SKYWALK-CLOSED! each time you go across the road with kids.Terrible experience this year.will never stop there again and will never recommend it to my friends!
Wound up staying here during peak season on a business trip. Would be a great choice for family/spouse getaway and the staff were absolutely excellent. Excellent accomdation for the money and would go back.
Quiet, relaxing, close to shopping and restaurants. Could use more staff.
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
I'm surprised there wasn't a pay-toilet! Extra for everything.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
L'albergo è rumoroso. Le stanze non sono insonorizzate e si sente ogni runmore proveniente dall'esterno. Inoltre, al momento del pagamento, l'albergo si è rifiutato di applicare le tariffe di booking.com e mi ha applicato quelle standard, ben più alte. Mi è stata assegnata una stanza di tipologia inferiore a quella che avevo prenotato e sono pure stata costretta a cambiarla per problemi interni all'albergo di overbooking
A piedi nel resort mi sentivo veramente a casa. Il personale era molto gentile e disponibile e ci è sembrato così eccezionale! Ho apprezzato molto il mio soggiorno e soggiorno sempre all'Hilton quando sono in viaggio, non delude mai! Avevamo una vasca idromassaggio in camera e una vista della spiaggia, la piscina si affacciava sull'oceano che era a pochi passi dall'hotel! La nostra esperienza con il villaggio era tutto ciò che abbiamo sognato. Ci tornerò senz'altro il nostro prossimo viaggio a Fort Lauderdale!
Comfort di pulizia Wifi , il rumore dei treni
La camera era bella e pulita, con tutte le comodità. Ci hanno dato una camera al quinto piano dove l'ascensore era rotto. Non possiamo salire 5 rampe di scale. Mio marito aveva dolori al petto e cattive ho MPOC e il mal di schiena. Il nostro figlio aveva per noi entrambi gli occhi acqua immediatamente come siamo rimasti colpiti da salire 5 rampe di scale per una camera con non una buona vista.
Servizio fantastico Ottima piscina dei clienti con grandi aree salotto private intorno w mini golf ottimo hotel con piscina Mai sentito parlare dei treni aveva l'account su e ho dormito come un bambino
Niente Prima di tutto, questo non è un hotel, è un motel. La camera puzzava come se candeggina mescolati con le sigarette. L'edificio è stato si trova a meno di 100 metri dai binari del treno. C'era acqua calda quando mi sono fatto una doccia. Pavimento era appiccicoso. I letti erano rumoroso e scomodo. Nel complesso è sicuramente il risparmio da soli un sacco di problemi da pagare i 10 dollari più e stare in un posto più bello.
Camere e servizi Non hanno una navetta gratuita per l'aeroporto. È più costoso il taxi dall'aeroporto di FLL all'albergo e l'hotel all'aeroporto di una notte in hotel. Oltre a questo hotel ottimo
Sporco, costoso e non come era sul sito web
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
La camera era ben fatto all'interno. Buona vicinanza al negozio di alimentari. Bar esterno era molto popolare La posizione non era vicino a qualsiasi/attrazioni di interesse turistico. Non era molto chiaro come l'accesso alla spiaggia. Sembrava più un motel fuori.
Ottima posizione. Bella camera. Sono stato contento del frigorifero grande. Grazie, ho passato una buona notte. Mi manca la loro colazione
Spiaggia, piscine e molto vicino a negozi, ristoranti e attività Può essere costoso
La vicinanza alla spiaggia, il giardino E' tutto troppo costoso, tutto è a pagamento non a prezzi equi, sarebbe da ristrutturare, è vecchio, le piscine sono sporche, il presonale è scortese
Letto non era confutable. Ac era buono.
L'hotel era bellissimo ma esigenze alcuni aggiornamenti. Mi piace l'area della piscina e l'arredamento dell'hotel. L'hotel era bellissimo solo bisogno di qualche aggiornamento tappeti e tende erano sporche, gli ascensori hanno bisogno di qualche lavoro.
Molto pulito ottima rapporto qualità prezzo
Il call center di Booking.com, gentili professionali e disponibili. Non hanno accettato la prenotazione di Booking, dicendo che era inesistente - cosa mai capitata con booking. Ho dovuto pagare prima colazione e tasse, indicate come incluse, oltre che ricevere 'il piacere' di ottenere la camera allo stesso prezzo di quello stampato dalla ricevuta emessa da booking.
Niente Sporco Indecente TV rotta Sembrava sangue sul pavimento e a piedi
They appeared to be doing some construction, but it was noisy and the overall facility seemed very worn in a little tired looking
the staff was very helpful to my special needs. a little to far away if you are going to miami beach
Every visit excellent food!
Thomas was wonderful at the front desk. Since they could not find our reservation.
Siamo venuti qui dopo aver lasciato il nostro primo hotel. Ottima posizione, pulito, confortevole e con un'ottima vista del canale. Parcheggio potrebbe essere un po' meno caro.
Abbiamo soggiornato in questo hotel solo per una notte ed è stato davvero un peccato perchè è semplicemente fantastico, basti pensare che all'arrivo ci hanno dato come omaggio un biscotto tipico americano, il cookies, inoltre la camera è semplicemente straordinaria, insomma da favola!!!!!!!!!!!!! L'unico aspetto, ma se proprio ne devo trovare uno, l'eccessiva aria condizionata nella hall dell'hotel!!!!!
Beautiful location. Staff were friendly and always willing to go out of there way. Clean and comfortable rooms. Loved pool restaurant. Access to the beach was perfect. You can see hotel is showing some age. Hard to listen to people talk about how they paid half your price to be there. Should be more consistent with price.
Immediately pulling up you know this is going to be a beautiful place to stay! Staff was very nice and knowledgeable. Rooms were great and best of all we were right on the beach! Having Starbucks in the hotel was awesome! I would definitely go back!