Holiday Inn Miami-Doral Area

Punti positivi: The hotel was clean and comfortable. Bianca when I checked in was very nice, friendly and accommodating.

Punti negativi: Internet was very slow and at some times not working at all on the evening I arrived. I was there for business so of course this was very annoying and inconvenient. Broken steam iron in my room, which then wet my dress I was wearing for a business meeting, reception sent a new one to my room...this was delivered by a man.. as a woman traveling alone I don't think it's a good idea for men to be sent to solo women's travelers rooms, regardless of the reason.

Punti positivi: Although the hotel is 15 miles away from the Miami Beach the location is very good. The frontdesk assistant Bianca was very gentle and helpful with the problems that I faced with the hotel

Punti negativi: The system was unavailable most part of the time and they charged me for different rates than the ones that I booked on Booking. Still waiting for my credit card bill and hopefully they have corrected...

Punti positivi: Great Location close to the airport.

Punti negativi: This place I'm very disappointed answer service in room don't work, door handle broken and room service very poor

Punti positivi: Alfonso at the bar/restaurant was absolutely amazing, the ONLY friendly service I encountered. Truly an asset to your organization.

Punti negativi: The staff was aloof, waited a long time for assistance when I arrived(after midnight), listened to staff conversing in back, when they did come to help no smiles, nothing friendly. My room had an open...

Punti negativi: House keeping did not clean room for several days. The towels were refreshed but the beds were not made.