Recensioni ospiti
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Coppie
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Famiglie
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Viaggiatori solitari
Valutazione complessiva
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9.3 "Servizio di prima classe."9.8 "Il 98% pensa che lo
staff sia molto gentile ." 8.8 "Il 88% pensa che ilservizio sia molto professionale ." 7.1 "Il 71% considera lostaff della reception eccellente ." -
8.3 "La colazione è buona."
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7.9 "Posizione buona."10.0 "
Centro città facilmente raggiungibile , lo afferma il 100%." -
4.7 "Le camere non sono accettabili."4.0 "Al 60% non sono piaciuti i
letti scomodi ." 3.2 "Il 68%si è lamentato del bagno ." 1.3 "Il 87% afferma che sonoin cattivo stato ." 1.1 "89% degli ospiti ha avutoproblemi con la doccia ." 2.2 "Per il 78%, lestanze sembrano vecchie ." 1.7 "Il 83% afferma cheil bagno è sporco ." -
4.1 "Non molto comodo."4.0 "Al 60% non sono piaciuti i
letti scomodi ." 1.7 "83% degli ospiti lo ritienetroppo rumoroso ." -
4.0 "Internet scarso."3.1 "69% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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9.0 "Servizio di prima classe."9.7 "Il 97% pensa che lo
staff sia molto gentile ." 7.3 "Il 73% considera lostaff della reception eccellente ." 8.8 "Il 88% pensa che ilservizio sia molto professionale ." -
8.3 "La posizione è eccellente."10.0 "
Centro città facilmente raggiungibile , lo afferma il 100%." -
7.7 "Buona colazione."
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5.1 "Le camere sono accettabili."5.8 "Solo 58% degli ospiti afferma che
le camere siano sufficientemente pulite ." 5.6 "Solo 56% afferma chele camere sono abbastanza spaziose ." -
4.1 "Non molto comodo."3.9 "Al 61% non sono piaciuti i
letti scomodi ." 1.5 "85% degli ospiti lo ritienetroppo rumoroso ."
Valutazione complessiva
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9.4 "Servizio di prima classe."9.8 "Il 98% pensa che lo
staff sia molto gentile ." -
7.9 "Cibo gustoso."
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4.4 "Le camere non sono accettabili."
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3.7 "Non molto comodo."
Valutazione complessiva
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9.2 "Servizio di prima classe."9.6 "Il 96% pensa che lo
staff sia molto gentile ." -
8.3 "La colazione è buona."
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7.9 "Posizione buona."
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5.8 "Pulizia nella media."
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4.8 "Le camere non sono accettabili."4.3 "Al 57% non sono piaciuti i
letti scomodi ." 3.2 "Il 68%si è lamentato del bagno ." 1.1 "Il 89% afferma che sonoin cattivo stato ." -
4.4 "Non molto comodo."4.3 "Al 57% non sono piaciuti i
letti scomodi ." 2.0 "80% degli ospiti lo ritienetroppo rumoroso ."
Recensioni recenti
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5.3recensione da
Rooms were clean and tidy. Bathrooms were nice. Function on beneath our room until midnight. very loud despite hotel knowing we had our 3 month old baby staying with us.
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6.7recensione da
Value for money. Comfortable rooms. The price varies. They won't match the price on reception, that you can book on Internet.
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8.0recensione da
the friendliestof staff customer care skills excellent the bed but that is down to preferential taste
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8.0recensione da
The staff were very helpful and friendly, the room comfitable and the breakfast was freshly cooked and delicious
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4.3recensione da
no comment. no comment
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5.6recensione da
as we were going to the races the location was perfect. the staff were great and we even got there to early for check in but they gave us our room early so we could frehen up for our day out after the races we went back to our hotel to relax and have a couple of drinks in the bar. i was astonished to find that all seating had been removed from the bar to accomidate racegoers, as residents we had to go to our room to sit and relax when we came down later the bar still had no seats so we went straight in to town centre .
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7.2recensione da
Superior room great with fab jacuzzi. Nice cooked breakfast. Friendly staff. Big soft Super Kingsize bed. Our only complaints would be that due to there being a wedding on on the Sataurday we were not able to get a bar snack til 8pm instead of quoted 6pm and dinner started at 9pm instead of 7pm. Also check out time was stated as being 11am but as we were not being collected til 12 noon on Sunday I asked if we could check out later, which according to the brochure was possible if we paid extra but I was told No and given no reason.
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6.0recensione da
Very large flat screen TV in room. Large bathroom. Plenty of storage space. Room had it's own character. You can see the racecourse from the hotel, it's a only a 2 min walk. There was a leak in the bathroom but this was caused by the people in the room above. The room faced directly on to a noisy roundabout, but we knew about this in advance.
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4.0recensione da
Room Customer service was appalling! A wedding party over ran the hotel . we couldn't use bar or restaurant . it was even difficult using the stairs!!! Very noisy.
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5.6recensione da
Good breakfast, pleasant room. Well located for the race track (we weren't going there, but many guests were), outside the city center. The vaunted WiFi access never worked. Eventually the staff let me use an antiquated PC behind the reception desk to send an essentiall email, but no one could ever get us a connection from our room or even from the lounge. The staff were very pleasant but unable to help. Clothes fell off the hangers because they have to fit sideways on the hooks.
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6.7recensione da
Value for money. Comfortable rooms. The price varies. They won't match the price on reception, that you can book on Internet.
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7.2recensione da
Superior room great with fab jacuzzi. Nice cooked breakfast. Friendly staff. Big soft Super Kingsize bed. Our only complaints would be that due to there being a wedding on on the Sataurday we were not able to get a bar snack til 8pm instead of quoted 6pm and dinner started at 9pm instead of 7pm. Also check out time was stated as being 11am but as we were not being collected til 12 noon on Sunday I asked if we could check out later, which according to the brochure was possible if we paid extra but I was told No and given no reason.
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5.3recensione da
Rooms were clean and tidy. Bathrooms were nice. Function on beneath our room until midnight. very loud despite hotel knowing we had our 3 month old baby staying with us.
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4.3recensione da
no comment. no comment
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5.6recensione da
as we were going to the races the location was perfect. the staff were great and we even got there to early for check in but they gave us our room early so we could frehen up for our day out after the races we went back to our hotel to relax and have a couple of drinks in the bar. i was astonished to find that all seating had been removed from the bar to accomidate racegoers, as residents we had to go to our room to sit and relax when we came down later the bar still had no seats so we went straight in to town centre .
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6.0recensione da
Very large flat screen TV in room. Large bathroom. Plenty of storage space. Room had it's own character. You can see the racecourse from the hotel, it's a only a 2 min walk. There was a leak in the bathroom but this was caused by the people in the room above. The room faced directly on to a noisy roundabout, but we knew about this in advance.
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4.0recensione da
Room Customer service was appalling! A wedding party over ran the hotel . we couldn't use bar or restaurant . it was even difficult using the stairs!!! Very noisy.
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5.6recensione da
Good breakfast, pleasant room. Well located for the race track (we weren't going there, but many guests were), outside the city center. The vaunted WiFi access never worked. Eventually the staff let me use an antiquated PC behind the reception desk to send an essentiall email, but no one could ever get us a connection from our room or even from the lounge. The staff were very pleasant but unable to help. Clothes fell off the hangers because they have to fit sideways on the hooks.
