Residencia Polanco

Punti positivi: excellent bed great balcony

Punti negativi: no coffee maker kitchen utensils etc although advertised. Excellent Superama one block away unless basic kitchen facilities fixed I will not stay again

Punti positivi: Good location , walking distance Chapultepec park . Safe neighbourhood. The cleaner did her best but it was difficult with the broken tiles and damaged paintwork. The bed was comfortable.

Punti negativi: The place is very run down and the management non existent. We were told the manager was there between 11pm and 7am, no use to us. We tried to leave a written complaint but they couldn't find the ...

Punti negativi: Terrible breakfast waste of time Awful towels Shocking kitchen

Punti positivi: That my stay was short...I was getting very upset.

Punti negativi: Awkward location, ran down facilities, poor customer service, worst continental breakfast in my life, noisy corridors, had to go to reception to get authorization to make phone calls to cellular ...

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: Property looked retro, kind of nice furniture. Bed was comfortable and they also had a wide variety of channels in the TV. Offered a free wine glass, though we did not have it.

Punti negativi: The place is seriously mistreated and old. Furniture's colours are vanishing and it looks uncared-for. Check-out is 12pm, so a little bit early. Kitchenette includes only two electric stove rings ...