Boracay hotel vicini a Willy's Rock Formation

Punti positivi: Un' esperienza indimenticabile! Tutto assolutamente perfetto...e anche di più! Sembra di vivere un sogno a partire dall'arrivo al porto di Boracay e dall'accoglienza in hotel. La struttura è talmente grande e curata da far quasi dimenticare il mondo fuori...Un paradiso in un'isola già di per sè meravigliosa. Tutto è pensato per rendere il soggiorno indimenticabile. La colazione è assolutamente eccezionale: nulla è lasciato al caso e tutto ma proprio tutto è assolutamente squisito! Assolutamente da provare la spa: il bagno nel latte del cocco...Divino! Una pecca? Il dover partire e lasciarsi alle spalle questa meraviglia!

Punti positivi: Tutto meraviglioso

Punti positivi: It felt like pure luxury and a real treat to stay there! The pool area was beautiful and nice the acoustic band that played were really good. We also loved it being picked up by the speedboat.

Punti negativi: N/A

Punti positivi: Breakfast was amazing, great service, friendly staff. Top of the line.

Punti positivi: Beautiful views, friendly staff, amazing private beach and facilities. Everything was perfect and super romantic for a couples holiday.

Punti negativi: Slightly overpriced restaurants but you pay for the experience and the service !

Punti positivi: Isolated location, serenity, service, food, room.

Punti negativi: Location was far from white beach.

Punti positivi: Welcoming was great, lovely staff always available and smiling all the time. Breathtaking resort located on a beautiful cliff! prime location, private beach far from the hustle and bustle of “downtown”. Efficient facilities and great restaurants. Plenty of choice during morning breakfast and everything was delicious. I would definitely come back

Punti negativi: Absolutely nothing

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: staff was very helpful and friendly

Punti negativi: the sea is not so good

Punti positivi: Facilities and overall location

Punti negativi: Food choices

Punti positivi: The Lind offers a complete exclusive experience of their premium facilities in a lovely setting for a vacationer’s dream relaxation place. The infinity pool level and its romantic view was oneof a kind and will give you a peaceful relaxation on your stay. Most of the staff was attentive to guests’ needs. The food and beverage experience was good as well. I enjoyed the breakfast buffet selection and snack menu availability during the day. A quaint little place to remove stress. A lovely treat for my birthday :)

Punti negativi: Not everyone (staff) was hospitable. Construction noise beside our almost perfect room.

Punti positivi: I love the pool above the building where you can see the view of the beach and of course, the landscaping, architecture and interiors of the hotel makes you just want to stay inside. Also the location of the hotel, which is in station one is very exclusive.

Punti negativi: Although their pastries are "superb" which made me think that it's their specialty, most of the food they put out in the buffet are not really good. And unfortunately, most of the restaurants outside the building are super far from the hotel so it's either you'll walk 20-30 mins from your hotel or you take "tricycle".

Punti positivi: Location, facilities and overall quality of the hotel were really good

Punti negativi: Some of the facilities (infinity pool area) closed multiple times in a 5 night stay due to outside functions taking place. Somewhat frustrating after the 2nd/3rd time

Punti positivi: The politeness of the staff.

Punti negativi: Buffet breakfast selections could be better. Lobby area was very hot.

Punti positivi: The resort is located at the 'quieter' end of White Beach which is great and is still only 10-15 minute walk to Station 1 & 2 where more restaurants and stores are located. Breakfast was excellent - buffet style with enormous variety to suit both eastern and western tastes. We stayed for 9 days so the staff got to know us quite well after a while & were extra friendly. Rooms were spacious and well appointed with a modern feel. ALL bathroom amenities were refreshed every day and free water was supplied too. Late afternoon a small plate of biscuits or cakes were delivered to the room which was a lovely touch and small gifts of postcards or key rings were left when the nightly service/turn down occurred. Everywhere staff were seen cleaning and they were always friendly and smiling. The experience we most want to emphasise is the medical care. Our 15 yr old son was violently sick with vomiting and diarrhoea the first afternoon and evening we arrived. After 5 hours of this ( our Imodium and Buscopan didn't work), we phoned reception for a dr. We were told a nurse would be sent shortly. He arrived within 5 minutes! He was knowledgeable, caring and also able to dispense nausea medications. He checked my son's temperature, heart rate and oxygen levels, all of which weren't great given his dehydrated state. He gave us and him instructions on what to do for the next two hours and told us to contact him again if the medication didn't work. He left three medications to use in particular order. They worked! It was the follow up care that we were most impressed with. The nurse phoned my son (he was in a separate room) three times throughout the next day to see how he was and then a bowl of porridge and plate of fruit was sent free of charge to his room. Two days after, he was tracked down by the duty manager in our room so a total of 4 follow up calls were made to check how he was doing. This was outstanding and needs acknowledgement and...

Punti negativi: Breakfast - probably could be offered until later. Last call and clean up started about 10am which for holidaygoers is pretty early. A 10.30am-11am conclusion would be far better. In the 9 days we stayed, there were 3 weddings and another event hosted. These take over the entire upstairs infinity pool area which meant we only got to enjoy the pool area once, due to our other activities. There was never any advice to guests, like signs or letters in our room which is standard at other resorts when they host these events. It is courteous to let guests know prior that these areas are inaccessible for a particular period, especially as we're paying for these facilities. The WIFI was OK when we arrived in our room - but the public areas were very, very slow. This got worse during our stay, both in-room & in the main areas especially when there were events and when The Lind got busier. I realise general mains power is limited and unreliable but WIFI does need to be improved. We had difficulty monitoring the volcano situation and our flight status as the internet was slow or kept dropping out. This is not really acceptable in this day and age. Final issue is service. Staff are polite and seem eager to please, but the actual service was not always good. Follow up on simple things was often missed and drinks always took ages to arrive. More often than not, our meals arrived before our drinks which was frustrating as it was hot and we needed to drink first! At concierge, we asked for assistance with activities but it was clear, no matter who we approached, that they knew no detail about what was available and included. A couple of ladies tried to help but their lack of knowledge and not pursuing the 'details' for us was frustrating as they should be able to find this out more simply and quickly than us. Most of the time we finalised details ourselves. We also were told we had to pay cash for most activities, which we found out later was not the case.

Punti positivi: Breakfasts were incredible, cocktails awesome and the staff super attentive.

Punti positivi: I absolutely love this hotel! I stayed last year and again last week and can’t wait for my next visit. It’s right on the beach and within walking distance to anything you may need. The staff are so friendly and will do anything to help. The rooms are clean and it felt like a home away from home.

Punti negativi: Nothing

Punti positivi: Perfect spot! Clean, friendly and such a very eco friendly place. Will definitely recommend this place!!

Punti positivi: Sicuramente l’hotel migliore di Boracay. Se non volete rovinarvi la vacanza e essere sommersi dall’onda asiatica che visita questa magnifica isola dovete per forza soggiornare qui. Sembra di stare in un altra isola essendo lontani dal caos avrete tutta spiaggia per voi! Non perdetevi Il tramonto e la loro cucina è sicuramente la migliore dell’isola!

Punti negativi: L’accesso all’albergo e’ sulla spiaggia quindi dalla strada bisogna percorrere 200 metri sulla e trascinare le valigie sulla sabbia. Fatevi organizzare il trasferimento da loro e il problema è risolto, il prezzo è lo stesso se lo organizzate da voi appena arrivate, quindi merita.

Punti positivi: Posizione ,

Punti negativi: Confort del materasso

Punti positivi: Consiglio vivamente questa struttura. È proprio sulla spiaggia. Pulito ed estremamente curato nei dettagli. Quando tornerò a Boracay prenoterò nuovamente qui. Favoloso

Punti positivi: Colazione Buona, Caffè Illy una garanzia.

Punti negativi: Stanze necessitano di Manutenzione, il Bar/Ristorante finisce spesso la materia prima.

Punti positivi: The location right on the beach was amazing, the rooms were fantastic and the staff were brilliant. The hotel was quiet during to the onset of the Coronavirus but the waiters quickly knew our names, normal drink orders etc which made us feel much more valued than a standard hotel guest. The operations manager deserves an extra special mention and thanks for all her additional help and information in our days of needs when we were stranded there with no way off the island. Thank you!

Punti negativi: Nothing at all..

Punti positivi: Posizione perfetta

Punti negativi: Il ristorante non è dei migliori e spesso mancano le materie prime

Punti positivi: Bellissima e tranquilla posizione a Station 3 (la parte più tranquilla), l’hotel è molto accogliente è affacciato sulla spiaggia, offre ogni giorno L’happy hour e il personale è gentilissimo è molto disponibile. Offrono teli da spiaggia puliti ogni giorno. Camere pulitissime e letto davvero comodo! Al ristorante si mangia molto bene.

Punti positivi: Everything outstanding stay 5 star!

Punti negativi: Nothing

Punti positivi: Right on the sand in the most peaceful part of the island Staff and food are great Ill be back

Punti positivi: Everything was perfect. The most friendly and helpful stuff. Comfortable and quite rooms. Fruit in the room upon arrival. As a gift we got seashell necklace, small massage oil and reusable refillable bottle, and a textile bag. Each night we received a personalized letter and 2 cookies in the room. Breakfast is payable by order,but excellent. For the beach they have matress and towels. Their are no sun beds at the entire Boracay beach. Beautiful part of the beach is just in front of the hotel.

Punti positivi: Nice hotel and spacious room I’d say almost brand new and definitely value for money! Reach Breakfast buffet

Punti negativi: Little ants

Punti positivi: The room we got was definitely value for money. Spacious.. bed very comfortable. Very clean. We got the pool access room near the pool bar. Well worth it!

Punti negativi: Buffet food was not as impressive as before. Husband and I was here about 4 yrs ago. Came back with family this time around.

Punti positivi: Location on the white beach Cleanliness at very high standards Quite new hotel

Punti negativi: Personel from the front desk a little bored I dont like the fact they checked my credit card by taking 1 pesso It s not about the money but i did not like it Breakfast asian style very good i think For us,europeen,i said a little disapointing The towells for the beach and pool seemed to be 20 years old and very small

Punti positivi: Clean, beach front, food are awesome and pool are very accesible and the entire facility is aesthetically amazing.

Punti negativi: None

Punti positivi: Organizzazione, tutto curato nei minimi dettagli!! Top+++

Punti positivi: Location is great, rooms comfortable and the staff in the bars/restaurant were so lovely and friendly

Punti negativi: The check in process took so long. Given that I had booked through booking.com months in advance and had made payment in advance it was frustrating that it took 30 minutes to check in. The process is very inefficient. Also the hotel charged me twice for my stay and took 2 weeks to refund the second payment. This was very frustrating and took away from an otherwise lovely stay

Punti positivi: Rooms were modern and clean besides a faint smell.

Punti negativi: Customers are made to feel like children with policies designed to punish you for minor things such as not finishing a plate of food at the buffet. Was initially a bit shocked to read that. The mistrust of their guest further extends upon check out when they are required to do a “room check” before returning the security deposit. While the rooms are clean and modern the customer service is nothing to be admired and could use major improvement further more removing the policies that punish paying customers.

Punti positivi: La gentilezza del personale

Punti positivi: Perfect Beachfront location! Safe and secure. Staff was awesome and food was amazing!!

Punti negativi: too short of a stay!!

Punti positivi: It was a beautiful property with awesome swimming pool and a great buffet. Customer service was exceptional! RONA, the young lady at the front desk went beyond her means in helping me when I had emergency situation. Denis, the manager was very nice. Servers, MYCAH AND LALAINE, gave their best to serve us every morning during our stay. Krizzia, Maj and apple are also very accommodating in serving us.

Punti negativi: Bathroom has a bit weird, musky smell. I think it’s some kind of sewerage problem??? I was not sure.

Punti positivi: The location was incredible. It's located in Station 2 of White beach and the beach is a very short walk away. There are Henann Towel Boys who would hand you a towel and they'll set up a mat/banig for you at the beach so you can lay your towel on top of it. We got the premiere room and it was luxurious! The room had a king sized bed, there was a couch and a large circular table (perfect for room service or when you buy too much take-out). There was a large marble desk to do any office type work and there was a small balcony where you can directly see the "garden" area and the swimming pools. The bathroom looked awesome because there was this massive window. It also had both a shower and a bath tub. The breakfast had a nice selection of Filipino, American and a tiny bit of Korean food. There was a poolside bar so that was pretty awesome. The staff were really nice and the lady who helped us walked us all the way to our room and also let us check in a few hours early. I'd love to stay here again, especially if I want to impress someone.

Punti negativi: I absolutely hated the water pressure in the bathroom. The sink, the shower, the bathtub and the toilet had weak water pressure, laughably weak. The water pressure in the toilet was so weak that it clogged several times. It also took forever until the hot water came out. It can be a real inconvenience sometimes. Also, the Wi-Fi was so bad. It was just as weak as the water pressure. It took me a while to load any kind of video from Youtube. For some people, the Wi-Fi is incredibly important because they work even on vacation. I don't know if it's because we were on the Third Floor and maybe the Wi-Fi is better in other areas of the hotel, but in our experience, it was horrible.

Punti positivi: Great location, room was fine.

Punti negativi: Staff not as welcoming as other hotels in this chain. Our room was some way away from reception, requiring quiote a walk and none of the staff at reception offered to help us with the bags. Along the way, staff were congregating and watching us labour with our bags and again did not offer to help. Very disappointing. Little things like only one toothbrush in the bathroom also slightly annoying.

Punti positivi: nice hotel with a great pool and very kind and welcoming staff.Nina was so helpful and welcoming to us she truly made our stay special.

Punti positivi: The hotel was amazing especially the crews and the women in the reception Nina she helped as a lot it was be so kind and nice , we liked this place.

Punti positivi: Stile.organizzazione.cura dei dettagli

Punti negativi: Distante dal mare

Punti positivi: I think the restaurant met or even exceeded my expectations. Overall delicious food.

Punti negativi: I think one should be entitled to a refund if your stay got to cut short because of an emergency leave.

Punti positivi: Its by far our most favorite hotel we’ve booked. Everyone was so nice and accomodating. The place was really clean and cozy. Their staff were super friendly, Will definitely come back ❤️ THANK YOU SO MUCH HENANN LAGOON ❤️

Punti positivi: The staff was friendly and helpful everytime, after 3 days they know us by name we felt like we are here like one month ago. Rooms are very clean and comfortable. The pool is also very good and calm. Breakfast buffet is various of course after 2-3 days you see the same. But you can have local warm specialities too not just ordinary omlettes and bacon.

Punti negativi: Everthing was good we got what we expected for the money.

Punti positivi: The Henann Grouo of hotels has been my go to place to stay . The staff are amazing at Lagoon . The choice of food is very broad. Special thanks to Gina and Christine in the VIP lounge , to Johnpaul at the pool bar and in Particular to Rochell at the Lagoon Cafe.

Punti negativi: Hate to complain but we stayed in a suite with direct pool access. For just under $500 aud per night we expected a better experience. The air con, kettle and hair dryer broke down . Admittedly they were fixed or repacked within 4 hrs. Our suite terrace faced the pool bar, only 2 metres from the bar . Continual noise from guest and the load music music interfered with the tranquility. In addition children repeatedly sat on our steps to the pool and screamed and splashed us when we sat outside. The suite is not soundproof - trolleys passing our front door at 6am every morning . Furniture being moved in the room above between 2.30am and 3.00am. Guest slamming their front door woke us daily . I am sad to say that we will not be staying again . Albeit the Henann Garden will great us next time we visit.

Punti positivi: My twin and I celebrated our 40th birthday @ Henann Hotels & Resorts Boracay. It was so special. Thank You for providing us a very nice complimentary room that was comfy & very spacious.We were really surprised & love it so much.Breakfast buffet was delicious & customer services were excellent

Punti negativi: None

Punti positivi: everything! I loved everything in this resort. Wish we could stay longer! Value for the money and exceeded our expectations.. I was able to completely relax and the Premium room was incredible! very spacious, beautiful Design, very clean. I really have just positive things to say. I highly recommend this resort and would love to come back ☺️