Biarritz hotel vicini a Musée Historique de Biarritz

Punti positivi: L’albergo è molto bello, in un palazzo caratteristico in pieno centro.

Punti positivi: Excellent location just a short walk to the beach. Very helpful staff.

Punti negativi: Bathroom was very small.

Punti positivi: Camera e bagno PULITISSIMI! Receptionist gentilissima, ci ha dato informazioni in italiano. Cortesissima e sorridente. Tutta la struttura risulta accogliente e veramente pulita. Grazie!

Punti positivi: very friendly and helpful front of desk. good location.

Punti negativi: window had a street light outside. ok to keep out with shutters down.

Punti positivi: Super welcoming team at the check in of the hotel! We allerted the hotel in advance of our late arrival time, and they were prepared to welcome us at a late hour. Additionally, Maeva gave us plenty of tips on sightseeing and beachings, bike renting, restaurants, etc. The room was BEAUTIFUL with plenty of lights and windows and even a small balcony! We enjoyed our stay VERY much.

Punti positivi: Friendly welcome, good bkfst. Gentle staff. Cosy atmosphere. The hotel is nicely located. Thus parking can be difficult.

Punti negativi: Nothing. The hotel met my expectations for a Saturday night off-season.

Punti positivi: Great location! The atmosphere of the hotel is impressive

Punti negativi: Parking is available at 1-2 streets which is ok. Breakfast is a little bit expensive (12 euros). Checkout time is a little bit early (11 am)

Punti positivi: Friendly personnel, Perfect substantial breakfast, perfect position in city center, nicely equipped room.

Punti negativi: The free parking is a public one 5 minutes from hotel, but you can find a place on the streets

Punti positivi: colazione

Punti negativi: moquette

Punti positivi: Location was excellent, staff very friendly and helpful

Punti negativi: We couldn't open the door of our bedroom and the room was quite small

Punti positivi: Fantastic staff and great location. Very comfy bed and loved the bath salts.

Punti positivi: Close to the beach and a lot of amenities and shops plus 10 minutes from airport with taxi.

Punti negativi: During the night it was noisy even when in the room there are the rules explained in which it says to keep quiet after 10.someone was laughing loudly and talking late in night and banging doors Pricey for the room layout and facilities ,bathroom really small.

Punti positivi: Welcoming staff, modern clean design, fantastic location. We had a fantastic stay. it took a few minutes to walk to the main beach or the shops. great

Punti positivi: a decent hotel, a few blocks back from the beach, smart yet small room, average breakfast.

Punti positivi: Hotel come nelle attese. Camera confortevole e silenziosa. Dalle 19.00 alle 9.00 del mattino successivo il parcheggio è gratuito nelle strade circostanti. Comodo per il centro e la spiaggia

Punti positivi: Comfortable and clean with pleasant staff

Punti positivi: When we arrived the receptionist was immediately aware of our reservation. She also offered to book a taxi for us for an early departure the following morning. The location of the hotel was only a short walk to the beach and shops etc.

Punti positivi: A beautiful hotel in a very convenient location, very friendly and helpful owners, room was perfect - clean and beautifully decorated. We would certainly go there again.

Punti positivi: Design and room

Punti negativi: Service could be better. For example there was no way of getting a drink of water at night.

Punti positivi: i gestori dell'hotel sono gentili e disponibili, la posizione è buona e ideale sia per la visita della città che per la spiaggia

Punti positivi: Well situated for beach,dining and sightseeing

Punti positivi: gentilezza e disponibilità dello staff/buona posizione dell'albergo

Punti positivi: accoglienza fantastica

Punti negativi: non c'e entrata per disabili.

Punti positivi: The hotel is very centrally located and in walking distance to all areas of interest in Biarritz. The staff at the hotel were most welcoming and courteous. We found the rooms to be very comfortable,clean and well decorated. All in all a lovely hotel!

Punti negativi: Because of the hotels central location ,it can be noisy early in the morning with delivery trucks etc. However, if I am in the area again I will definitely stay at the Alcyon.

Punti positivi: Everything

Punti positivi: Albergo piccolo e confortevole. Ottima posizione a pochi passi dal centro e dalla spiaggia. Parcheggio difficile in zona.

Punti positivi: Very nice hotel conveniently located near the town Centre. Comfortable rooms with great shower facilities. Friendly staff with good English.

Punti negativi: Nothing

Punti positivi: Great location and friendly staff.

Punti negativi: Not a fan of bathrooms with no shower doors/curtains.

Punti positivi: Struttura molto elegante e curata, ottima pulizia, centralissima e parcheggio comodissimo. Personale accogliente e disponibile. Consigliata

Punti positivi: Nice modern hotel, very clean throughout, very high hygiene standards, which in summer 2020 matters more than ever! There were hand sanitisers everywhere, even in the lift. The patio is very peaceful. Bed linen is of excellent quality and so are toiletries in the bathroom. The bed was very comfortable! My room overlooking the patio was very quiet = good sleep.

Punti negativi: Rooms are very small but that was expected, so not a disappointment.

Punti positivi: Needed hotel on way home as France/ Spain closed they tried to cancel but on motorcycle got message from staff at door they let as stay. So Great service and nice hotel.

Punti negativi: Needed hotel on way home as France/ Spain closed they tried to cancel but on motorcycle got message from staff at door they let as stay. So Great service and nice hotel.

Punti positivi: Perfect location!

Punti positivi: Location in the centre of the city, not so far from the ocean

Punti negativi: First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!

Punti positivi: I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions.

Punti negativi: The weather but the hotel could do nothing about that. Some of the tourist sights were not open.

Punti positivi: Whilst the rooms were quite small the furniture was well designed and the staff were really friendly - they gave us some really good recomendation for what to do and see.

Punti negativi: Breakfast was too expensive.

Punti positivi: Very central location which suited us very well - handy to beach and restaurants.We liked the bedroom floors and the fact that the shower was walk-in, not in a bath. We were upgraded to a 'superior room' which was on the ground floor.

Punti negativi: The shallow sinks are the silliest design ever - stylish but silly. The staff were very friendly and helpful but unfortunately gave us wrong information about the bus to San Sebastian and we missed it!

Punti positivi: The room was very nice indeed. Very modern and comfortable. The staff were very friendly and helpful.

Punti negativi: As much as I liked the hotel room the only draw back was the lack of privacy for the bathroom (no door) which may sometimes be required!

Punti positivi: La posizione e le camere

Punti negativi: Pour 2 recu de kayak di resa del coniuge o pour 1 personne Obliger de Parking paye sup de 8€ pour mon vehicule epouse !

Punti positivi: Prima di tutti vi dico: andate a Biarritz! E in seconda battuta vi consiglio davvero l'Hotel! E' situato a pochissimi passi dall'oceano e vicinissimo al centro. Camera molto spaziosa e bagno separato: da una parte il wc, dall'altra lavandino e una doccia enorme con cromoterapia! La colazione è varia e ricca ed ha due formule per scegliere un range di prezzo. Non è molto economica, ma nulla a Biarritz lo è!

Punti positivi: colazione buona e sufficientemente varia e di qualità per un hotel di 3 stelle

Punti positivi: colazione all'altezza delle aspettative , la possibilità di usufruire di 2 tipi di colazioni ( smart , o tradizionale ) e' molto interessante .

Punti negativi: nnnnnn

Punti positivi: Hotel wasn't far from town, was very clean and the gentleman at the front desk very helpful.

Punti negativi: Room was very small and very noisy - you could hear everything coming in from outside through the windows - cars, kids, people, machines.

Punti positivi: Colazione eccezionale, bella camera, ed incantevole Biarritz...

Punti negativi: Solo leggermente caro l'hotel, ma in linea con i prezzi di Biarritz. Costo che comunque vale il posto

Punti positivi: We came driving from San Sebastian and the hotel was really easy to find. Dont forget to book a parking spot if you go by car. Parking right by the hotel was perfect. Staff was really service minded and nice. Rooms was flawless and cosy. Breakfast included good mix of healthy options mixed with a little vacation snack.

Punti positivi: Vicino al mare, buon parcheggio interno

Punti negativi: Un po’ lontano dal centro

Punti positivi: Hotel molto carino, comodo ed indispensabile il parcheggio interno privato, lungo le stradine del centro è difficile trovare posto per l'auto anche se fuori stagione il parcheggi sono free.

Punti positivi: atmosphere, tranquility

Punti positivi: No nonsense, good efficient staff, good breakfast. All in all will go back.

Punti negativi: Nothing

Punti positivi: Very friendly and helpful staff, and well located near beach and city center.

Punti negativi: No bath in our room, no fridge in room.

Punti positivi: friendly staff. good location..room well appointed.breakfast choice good with continental and hot choices.

Punti negativi: lift could do with modernising

Punti positivi: My partner and I stayed for 1 night in this hotel - We loved it and the staff were very helpfull & had good English also!There are lots of Tapas and Wine Bars nearby and the market is less than 5 mins away!Also the staff recomended an excellent restaurant nearby... which was filled with locals!This is a great hotel - We paid extra for the large balcony whuch was lovely... and it was nice to sit out and have our breakfast in the morning sun!I would deffo stay here again!

Punti negativi: No Complaints!

Punti positivi: The staffs were very helpful and nice. There was a stain on the sheet, we told them and they changed them immediately.

Punti negativi: rapporto qualità prezzo non ottimale

Punti positivi: Nice room, very helpful staff

Punti positivi: L' aria familiare, la gentilezza dello staff, la vicinanza al centro.

Punti negativi: Camere piccole

Punti positivi: Very helpful staff and lovely room

Punti negativi: Not something I disliked but could have had sunloungers on our lovely balcony!

Punti positivi: il personale molto disponibile, l'albergo nuovo molto carino e curato, con stanze spaziose e dotate di tutto, doccia molto grande e terrazzino; la colazione molto ricca e di buona qualità ( anche se con la macchina c'era un vero cappuccino!futta fresca etc) possibilità di consultare internet e la posizione era perfetta perchè a metà strada tra il centro e le spiagge ( marbella e milady )

Punti negativi: il wc separato senza aereazione

Punti positivi: il personale è stato gentilissimo: per un disguido non era stata riservata la stanza quadrupla che avevamo indicato al momento della prenotazione, ma ci hanno trovato 2 camere comunicanti molto confortevoli.

Punti negativi: strana distribuzione del bagno: il wc separato da tutto il resto in uno stanzino vicino alla porta d'ingresso...forse va di moda così?

Punti positivi: The view! The central location.

Punti negativi: Parking agreement with the hotel

Punti positivi: Very friendly staff Close to beach, town, car park , restaurants Great location

Punti negativi: Nothing

Punti positivi: The sea view room and location is ideal to explore Bierritz and a very good restaurant

Punti negativi: The electronic music that repeated over and over again got on your nerves and took away the relaxed feel of the hotel.

Punti positivi: 1) ocean view 2) restaurant 3) location

Punti negativi: Everything was just perfect

Punti positivi: Excellent Location, really nice views. Good staff.

Punti negativi: Noise from Air conditioning vents outside

Punti positivi: The location and the view from our third floor room was fabulous. Although the cost of breakfast was not included in our booking, the meal was excellent and well worth 18 euros a head.

Punti negativi: No complaints

Punti positivi: Posizione

Punti negativi: Servizio di portineria

Punti positivi: Anche se per un giorno questa struttura per dove è ubicata vale il passaggio. Gran Plage a due passi, dalla stanza suono delle onde del mare tutta la notte Colazione buona, ristorante sempre all'altezza, a due passi dalla miglior pasticceria di Biarritz Camera comoda e pulita vista oceano.

Punti negativi: Nulla.

Punti positivi: Fabulous location, charming staff and delicious food. Wonderful view from our room and small terrace. Stylish decor throughout the hotel.

Punti negativi: Appalling weather! Obviously not the fault of the hotel, but there was little to do in torrential rain. Nowhere to buy English newspapers eve.

Punti positivi: the view from my window

Punti negativi: the quality of the breakfast and the small area that it's served in, poor value for €20

Punti positivi: I liked the situation of the room and views were lovely. Staff did not bother me during the day and were helpful when I requested anything.

Punti negativi: I was not happy to be charged for breakfast which I did not take. The receptionist made a deduction for this but had I not checked the bill I would have been overcharged by 120€. Also Wifi was claimed to be free throughout the hotel but I wS charged 1.65€ per day for this.

Punti positivi: Locashion,stuff is very helpfull.

Punti negativi: For sure the brekfast is bad

Punti positivi: The location of the hotel was superb, allowing one of us to surf and one of us to shop! The decor and ambience of the hotel and the friendliness and efficiency of the staff meant that we had one of the best experiences of a small hotel we have ever had.

Punti negativi: Parking.... Public underground Car Park (Bellevue) close by which the hotel uses but beware height restriction is 1.90m.

Punti positivi: Ottima camera. Spaziosa, dotata di ogni comfort e con un'ampia vetrata sull'oceano

Punti positivi: friendly staff and contemporary style

Punti negativi: Lack of sun on balcony

Punti positivi: 1. Clean rooms and magnificent view of the Grand Plage. 2. Helpful and friendly staff. 3. Central location.

Punti negativi: 1. No shower curtain when taking shower in the bathtub, water all over the floor!

Punti positivi: Being on a pedestrian square, the hotel is very quiet and yet has a fine view of the Grand Plage. It is very well placed for shopping and for strolling along the sea front. The staff were very friendly and their English much better than my French!

Punti positivi: The location was excellent as the hotel is situated in the middle of town and facing the beach and sea. The decor was very nice indeed and the staff were always helpful - nothing was too much trouble. We also ate in the restaurant and whilst expensive, both the food and service were outstanding. We would fully recommend this hotel.

Punti negativi: N/a

Punti positivi: The staff at the hotel were delightful, although the room had not been thoroughly cleaned and a broken tv was not mended.

Punti negativi: As above

Punti positivi: Nothing good sorry

Punti negativi: It is hard to imagine the room has ONE socket for charging. And the socket is by the entry door behind the luggage rack. No charge port by the desk or by the bed. I called and they claimed there are by the bed. I asked them to come to the room to show me. And guess what ? They found NONE by the beds. I asked the hotel to provide me a surge protector with multiple outlet. And they said they do NOT have any? The hotel is so old with the location they do not bother to treat you as a human being ! As a five star hotel?

Punti positivi: Magnificent breakfast: lots of delicious healthy choices Wonderful heated outdoor seawater pool Very pleasant staff English spoken

Punti positivi: Localizzazione

Punti positivi: Ok

Punti negativi: They threw me out! I booked for one night, but decided to stay one more. Spoke to a guy at reception in the evening. He gave me a 50 euro discount for second night. Next day they come knocking on the door with Passion! Vacate the room! No recollection of booking the night before. They completely disowned the guy behind the reception desk for an imposter and held me liable for “le mistake”. As a gesture of good will they offered to move me to a 400 Euro room for 300 Euros. Mine was 220 and 170 with a discount kindle offered by their reception ghost. I don’t know what extra I could have got for that 300 euros. Not the class, certainly. So I declined and left. Btw. Hotel looked empty to me.

Punti positivi: La posizione sulla spiaggia

Punti negativi: Troppo grande all’interno, vecchiotta, colazione appena sufficiente.

Punti positivi: The staff were all incredibly friendly and helpful, the room is a nice size and clean, and the location of the hotel ideal.

Punti negativi: I unfortunately have to say that this was one of the worst hotel experiences for me, and honestly I’m not hard to please. I was terribly uncomfortable with the ceiling height and felt claustrophobic in many areas of the hotel, especially the hallways, spa level, and first room we were put in (the dreaded 102 - avoid at all cost). Unless we were in the bar with large windows, or the outdoor areas, the poor design of the hotel honestly made us feel like we were underground or in a cave. There is also a dire need for renovation, in the hallways and spa floor especially. As mentioned above, the room 102 is absolutely not acceptable for a 5 star hotel and should be turned into a storage room or something. It is a dark lair in the deepest corner of the building facing a cement wall and we woke up to a woman in the balcony next door looking directly in on us in bed. I will include a photo of the view (neighbor lady not included). The steak we had for dinner at the bar was also unacceptable. No presentation at all, just a tiny piece of beef on a very large white plate. For 32€ it was absurd.

Punti positivi: Bellissimo soggiorno,personale accogliente,gentile e simpatico! Letto comodissimo!!!

Punti positivi: Amazing staff... every outlet was wonderful. I used room service, Spa facilities, restaurant and had laundry done. Perfect.

Punti negativi: That I had to leave.

Punti positivi: The bed is really comfortable . The room is spacious . It is peaceful and quiet .

Punti negativi: Just a small thing . My 12 year old daughter needed a fringe trim so we visited the hair salon downstairs . The lovely hairdresser was very efficient . It just took her a couple of minutes to shorten the fringe , but paying 15 euros was a bit much for something which took so little time . Apart from that , all was good .

Punti positivi: Location, staff courtesy, beds

Punti negativi: Parking charges high

Punti negativi: Service at the reception desk. Rude, overcharged for breakfast, told liars, no apology. And spoke badly behind my back as reception ladies did not realize that I do understand French! Unlikely to be back.

Punti positivi: Tutto

Punti negativi: Costo parcheggio

Punti positivi: location

Punti negativi: rude waiter at dinner (didn't eat there again); no hair conditioner in bathroom

Punti positivi: It was a lovely 10 minute walk along promenade into town centre, a walk we enjoyed a couple of times a day! Also spa in hotel was really nice. Beds were huge and really comfortable.

Punti negativi: Had a great weekend in Biarritz!!

Punti positivi: The location of the hotel is excellent, overlooking the beach and not too long a walk to restaurants. Pool area is excellent. Room very comfortable.

Punti negativi: Food and drinks in the hotel are very expensive.

Punti positivi: The bedrooms were extremely comfortable and tastefully furnished. The pool area and spa were fantastic with wonderful views over the crashing waves. It is a wonderful beach location.

Punti negativi: We were led to believe from the web site that all rooms had sea views. This is totally wrong and you only get a sea view if you pay a premium price. We were disappoointed to be given a room at the side of the hotel immediately above the staff smoking area. This was our biggest complaint. Our other complaint was the cost of meals in the hotel. Breakfast was 28 euros each and we were not prepared to spend another 56 euros every day for breakfast, so we were reluctantly forced to go out for breakfast every day. Had breakfast been more realistically priced at say 15 to 20 euros per person then we would have had breakfast in the hotel.

Punti positivi: The location was superb right on the sea front . Rooms quite spacious with comfortable beds and bedding. The indoor and outdoor pools were heated with plenty of sunbeds

Punti positivi: pulizia, vista del mare, macchina per il caffè in camera

Punti negativi: il coasto eccessivo della colazione, 28 euro!

Punti positivi: beds were comfortable Reception staff were good at check-in. Concierge staff make a very good effort

Punti negativi: waited 15 minutes for valet to get my car, while other guests were more important. during this time, one valet was loading another guests car, another was told by the reception to take bags to a room, although I had pointed out that I had been waiting for my car for a long time. food was extortionately expensive. breakfast quickly became boring. room service most expensive, and most limited I have ever come across. we once tried to have lunch at the hotel, but despite asking the restaurant hostess to point out to the staff that we had been at our table for a long time, with no service, we eventually just left, having not had our order taken, and run out of time in our schedule.

Punti positivi: Location and ocean-side views

Punti negativi: over-priced food and drinks

Punti positivi: Overall the service was impeccable. The staff were very friendly and efficient. The quality and cleanliness of the rooms is second to none. I have stayed at this hotel before and will do again - I look forward to it.

Punti negativi: For some reason this time, the breakfast service was poor. The staff were 'distant' and seemed to be falling out amongst themselves. On one day, we didn't get our coffee for about 20 minutes and on another, the restaurant ran out of plates, so people were putting bread, cooked breakfast etc in a cereal bowl. There seemed to be no urgency, nor desire to provide a good service. This was a pity and contrary to every other service in the hotel.

Punti positivi: Everything the service and room was excellant

Punti negativi: no