Hotel a Benidorm

Punti positivi: Personale cordiale e preparato. Vista magnifica e stanze grandi, letto super comodo, colazione abbondante e buona

Punti negativi: Spa pagamento a parte, cassa forte pagamento a parte, vista dall’ultimo piano pagamento a parte, parcheggio pagamento a parte.... questo tipo di operazioni sono piú degne di un hotel low cost e non di un 4 stelle il cui soggiorno viene pagato e profumatamente. Gli arredi interni delle sale da pranzo sono vecchi e non molto confortevoli, la qualitá delle pietanze scarsa. Il soggiorno é stato comunque stupendo e lo consiglio a tutti. Attenzione a non scegliere la mezza pensione o la pensione completa. Non ne vale la pena. Subito fuori dalla struttura si mangia di lusso con preZzi super economici!!!

Punti positivi: Top class hotel the reason why it is four star.

Punti negativi: There were one or two things but in general great place to stay.

Punti positivi: I liked the room And the hotel The food was on with a variety of things daily

Punti negativi: I booked on booking.com the price was £328 when I arrived to pay they told me booking.coms prices had changed and charged me £380 When we challenged this they said it’s normal Process however I have used this booking platform Loads and never had an issue

Punti positivi: Tutto perfetto

Punti negativi: Tutto bello

Punti positivi: Solamente la vista dal 38 piano

Punti negativi: Bagno di aspetto molto datato e usato. Camera nella norma senza però le aspettative di un 4 stelle. A colazione posate e tazze sporche...pochissimo personale che non riusciva a pulire i tavoli e a riempire il self service

Punti positivi: The room with the view is amazing, breath taking and yes, we will come again

Punti negativi: Restaurant is a cantine with warm average food, nothing to remember, hostess was super nice

Punti positivi: pool area was nice

Punti negativi: Disappointed that you had to pay for WiFi considering price and status of the hotel

Punti positivi: Friendly and helpful staff. We had half board and meals went surprisingly well. Beatiful view from the hotell balcony.

Punti positivi: The hotel itself was beautiful! The rooms were quite basic a for how great the hotel was. Staff were excellent. Will definitely be back!

Punti negativi: The beds were quite basic also the TV was only in Spanish no option for English.

Punti positivi: View from my room towards the beach was fantastic Room was nice and clean as well

Punti negativi: The food wasn't good, I ate it once at the hotel but didn't go back at all for my stay even though I paid for it. If just go across the road have something there

Punti positivi: The food was great, the room was huge and clean We were there for a Latin Dance festival on site yet it did not interfere with the other guests and the hotel was very careful with noise control so no other guests had a good night's sleep while we danced until morning.

Punti negativi: Shower a bit small

Punti positivi: The rooms are a decent size and the bed is comfy

Punti negativi: Felt abandoned when Benidorm was closed down due to Covid-19. Hotel wouldn’t provide food or hot drinks, or even plates, cutlery, glasses or cups so we had to struggle with our supermarket purchases

Punti positivi: I’ve stayed here before and have enjoyed my stay but I think the covid19 had a big impact in my stay here this time the staff were not helpful at all

Punti negativi: We were there on the lockdown with covid19 we were restricted to our rooms the staff were not helpful they wouldn’t provide us with basic needs (knife fork & plate) the dining room was closed off they also told us to be out by midnight on the 16th for shutdown of our hotel so we spent 8 hours in the airport only to be told at checkout the hotel was available TIL the end of our stay this was too late as we paid for private transfers back to the airport no car mmunication from staff at all

Punti positivi: Close enough to town, provided a shuttle bus during the day as hotel is on a hill. Rooms were clean, plenty of storage space

Punti negativi: No kettle in the room and the pool was dirty

Punti positivi: Bello all’arrivo

Punti negativi: Pessime le camere ma soprattutto la pulizia

Punti positivi: The hotel was lovely clean and in a great location

Punti negativi: With this lockdown we had no help off the hotel at all locked in room for days with no hot food they closed the restaurant completely so we had to live on crisps and cold drinks as we had no facilities to make anything

Punti positivi: Very clean,lovely staff and helpful would recommend this hotel

Punti positivi: Camera sufficientemente grande, ottimo il wifi e l'aria condizionata, pulizia ai massimi livelli anche nelle parti comuni, non solo nella stanza, colazione con ampia scelta salato e dolce e grande efficienza del personale nella sala breakfast, bagno pulito con la doccia con un'ottima pressione, prodotti da bagno disponibili in quantità, frigobar in camera davvero utile ed efficiente, raffreddava in tempi brevi. Ampi parcheggi intorno all'hotel per l'auto, molto apprezzate la piscina ed il bus navetta gratuito che ti porta alla spiaggia percorrendo 700 metri scendendo al lungomare (e particolarmente apprezzato al ritorno se si deve fare la salita sotto il sole cocente). Ottimo rapporto qualità prezzo.

Punti negativi: Siamo giunti mercoledì 19 giugno alle 23 dopo 1300 km in autostrada (avevo avvisato che il nostro arrivo sarebbe stato tra le ore 23 e la mezzanotte). Eravamo molto stanchi, ci è dispiaciuto essere accolti male alla reception da una ragazza bionda: la reception è importante perchè è la prima impressione che si fa il cliente. Ci è stato chiesto il passaporto, ho detto che non ce l'avevamo perchè eravamo in Spagna non in Russia: smorfia di disgusto nel prendere le nostre carte d'identità. Chiedevamo informazioni in inglese e ci rispondeva velocemente in spagnolo, nemmeno un "gracias" o un "por favor", quando abbiamo chiesto la password per il wifi ha messo il dito indice sul bancone senza dire una parola, lì c'era un foglio con le indicazioni, pertanto scortesia 4 stelle: nei giorni seguenti, quando vedevamo questa ragazza alla reception ci rivolgevamo alla collega a fianco, ed infatti non abbiamo avuto più problemi.

Punti positivi: Posizione non lontana dal Mirador da cui ammirare Benidorm al tramonto

Punti negativi: Struttura molto grande e rapporto qualità prezzo molto scarso. Dimensioni molto grandi e tutto mirato ad una gran massimizzazione del profitto senza un reale occhio al cliente. Con questo mi riferisco alla colazione indescrivibilmente pessima e alla pulizia molto superficiale del bagno in camera (il pavimento era appiccicoso)

Punti positivi: The indoor pool was a bonus

Punti negativi: The restaurant was being renovated so no kitchen

Punti positivi: Christmas Day

Punti negativi: Nothing

Punti positivi: La struttura

Punti negativi: La lontananza dal centro con una impegnativa salita

Punti positivi: Everything

Punti positivi: The room rate including breakfast was excellent (less than E60 - per room per night - basic twin with no balcony). The top floor bar (20th) and restaurant (21st) views are worth the effort especially around dusk.

Punti negativi: Not the hotels fault, but there is major construction at the front of the hotel and all around the area. The outside pool area was tiny. The hotel car park is E15 per night - bit cheeky outside of June - September busy times. There is other free road parking a little walk away.

Punti positivi: Location

Punti negativi: Poor Wifi system, extremely slow

Punti positivi: All ok

Punti negativi: The black pudding was horrendous

Punti positivi: Everything

Punti negativi: Pool and gym closed at 7 and breakfast finished at 10.30

Punti positivi: Position

Punti negativi: La cena

Punti positivi: Indoor swimming pool was a bonus...Location is good and I love the bar lounge on the 20th floor.

Punti negativi: This hotel is not 4 star...it is dated and in need of refurbishment.The breakfast was mundane and does not offer much choice.

Punti positivi: Very comfortable, excellent staff, very helpful , lovely buffet food.

Punti negativi: Parking was a major issue due to road works, but once I had figured out temporary route was ok

Punti positivi: We love this place it is so relaxing and from the Minuit u step in to hotel. It’s has a feeling that I can not explain but we love it been to the hotel about 10 time and can not wait to go back

Punti negativi: Loved it all

Punti positivi: All the services are just PERFECT

Punti negativi: Nothing

Punti positivi: Very nice place for relaxing. Good food and service

Punti negativi: Poor facilities no ironing board

Punti positivi: The bed! Amazing. We stayed in it so long we missed breakfast! The Thai massage was wonderful, the pools and delicious cocktails, all 5*

Punti negativi: After a day of lounging and eating and drinking there could have been more 'to do' in the evening.. some form of entertainment rather than more lounging and eating and drinking!

Punti positivi: Everything!)))

Punti positivi: Tt perfetto a parte zanzare noiosissime in piscina

Punti negativi: Caffè e zanzare

Punti positivi: Location, and breakfast excellent

Punti positivi: We had noisy neighbors I asked to move but didn't hear anything back

Punti negativi: Getting told we would be moved but didn't get anything done, spoilt our stay

Punti positivi: It’s a fantastic hotel and the staff go out of their way to help you. Lovely clean rooms and the food was standard buffet fare, but a massive selection.

Punti negativi: Nothing

Punti positivi: ottima posizione rispetto alla spiaggia, struttura bella, camere piccole per essere un 4 stelle, buffet vario, bella la piscina.

Punti negativi: mi aspettavo che qualche receptionist parlasse italiano, l'addebito della prima notte, all'arrivo si è rivelato in realtà una caparra, ho dovuto pagare l'intero importo del soggiorno e i soldi precedentemenre impeganti sulla carta, mi sono stati riaccreditati nei giorni successivi. Bisognerebbe essere informati alla prenotazione di questo, perchè potrebbe creare disagio.

Punti positivi: The food was plentiful at breakfast and they catered for everyone, even black pudding lovers. Very clean and the staff were very polite and helpful

Punti negativi: Nothing

Punti positivi: Meals. Breakfast excellent. Dinner very good.

Punti negativi: We booked a quiet room. We got bedroom immediately above nightclub appalling noise until nearly 01.00. Staff just shrugged shoulders when told.

Punti positivi: The bed was really great, and the shower was powerful, like having a massage.

Punti negativi: Nothing

Punti positivi: Location is perfect to all our regular haunts. Near the beach. Great selection of food at breakfast and dinner. Friendly staff.

Punti negativi: Nothing to complain about.

Punti positivi: ottima posizione per accedere al centro du benidorm....

Punti positivi: Cortesia dello staff, buon cibo, bel tempo, location vicino centro, vicino spiaggia e vicino al lungomare

Punti negativi: Un po rumorosa la sala da pranzo.

Punti positivi: Central location

Punti negativi: Attitude of staff. We were made to pay extra for a room with a balcony that smelt of cigarette smoke. Reception staff were rude and unhelpful

Punti positivi: location, room facilities, and bar staff were superb

Punti negativi: The lady on reception very abrupt with me and other guests made us feel a nuisance for asking a normal question customer service training skills would do her good, But the male reception think he was the manager was very polite and helpful.

Punti positivi: Room was well presented and clean, location was very good and sun terrace was great. Food was good but not enough selections.

Punti negativi: Better selection at evening meal would have been great. Hen and stag parties were very noisy.

Punti positivi: The hotel is in a loud part of Benidorm near the square but because of the state of emergency it was really quiet, great atmosphere on the days everything was open

Punti negativi: News of what was happening was not given and guests were relying on friends and Facebook for information Rooms were really dusty and bathroom needed a good clean especially the shower

Punti positivi: Went with a party of 14 men, this is the third consecutive year we have stayed at Hotel Marina, we had a great time up until everything was shutdown due to the Coronavirus, but that was nothing to do with the hotel. We will be back again next year though.

Punti negativi: Nothing.

Punti negativi: It was exceptional circumstances ie: Corona Virus time. They could have informed us at Check in, that we were unlikely to be able to complete our stay/ or suggest that we return another time. I appreciate that it was a rapidly changing situation - but they should not have let us check in.

Punti positivi: Rapporto qualità prezzo

Punti negativi: No parking

Punti positivi: The location that's all rest was terrible

Punti negativi: Staff were rude security extremely aggressive. Rooms very dated cracked tiles in bathroom. Lifts very slow and staying in the 14th floor doesn't help after requesting a low floor room months ago. Over all I will never stay in this hotel again and I definitely will be telling other people the same .

Punti negativi: Qualità del buffet sia della cena che della colazione non era degna di un hotel a 4 stelle

Punti positivi: everything else was first class

Punti negativi: room just a little bit high up would prefer low

Punti positivi: Vicino alla spiaggia, Camera grande, colazione abbondante, buon rapporto qualità prezzo

Punti negativi: Letti scomodi, un po' rumoroso con parecchi locali intorno

Punti positivi: Lhotel come struttura

Punti negativi: Non aver trovato disponibilità ad usufruire dei pasti pagati al di fuori dell'orario stabilito dalla struttura.

Punti positivi: Nice facilities, would suit many types of travellers. Friendly, helpful staff.

Punti positivi: Cleanliness, excellent food

Punti negativi: Lock down

Punti positivi: Ristorante semplicemente eccellente ! Personale gentile e cordiale , posizione a 5 minuti dalla spiaggia . Struttura e servizi al top

Punti negativi: Il materasso dei letti un po’ duro per le mie esigenze.

Punti positivi: Tutto il personale era meraviglioso, molto gentili, pronti a satisfare tutte le richieste.Speriamo di ritornare prima possibile. Lo consiglio a tutti che desiderano una vacanza piena ti tutto tra : relax, giochi serate bellissime con diversi eventi.Loredana.

Punti positivi: Exceptionally clean

Punti positivi: Posizione ottima. Camere come da foto e ben pulite. Servizi (lavanderia, piscina, bar, spa) di gran lunga superiore ai classici 3 stelle. Lo staff molto gentile nel cercare di comprendere i nostri bisogni, nonostante parlassero poco l'italiano.

Punti negativi: La cena a buffet molto varia, ma non sempre di qualità. Dato l'elevato numero di ospiti, le sdraio in piscina non erano sufficienti.

Punti positivi: Modern, comfortable hotel with great staff. Amble food to choose from in the restaurant.

Punti positivi: Comfort della camera, cibo vario e di qualità, piscina e animazione

Punti negativi: Tutto perfetto!

Punti positivi: Buffet ricco e di qualità, staff gentile e disponibile,pulizie generali ok. Ci siamo trovati davvero bene.

Punti positivi: This is the best hotel in Benidorm

Punti positivi: Cant do enough for you in this hotel

Punti negativi: All was exceptionally good

Punti positivi: Hotel di categoria superiore rispetto a 3 stelle assegnato . Hotel moderno ben arredato , camera bella e bagno con vasca idromassaggio , molto ricca la colazione . Dista 7/8 minuti a piedi dalla spiaggia facendo una camminata piacevolissima .

Punti negativi: Tutto perfetto !

Punti positivi: room was good size

Punti negativi: food was disappointing and we were unaware park was closed. Spa was not working correctly pools were closed. Unable to use the mini golf as also closed

Punti negativi: It smelt bad, the reception, the room, everything. It was also very hot in our room.

Punti positivi: Everything

Punti negativi: Great stay

Punti positivi: The breakfast was fantastic. The hotel itself is beautiful and Instagram worthy. I love the egyptian theme. It also provides tickets to attractions such as terra mitica (which wasn't open unfortunately ) and mundomar which are so entertaining. If you have kids, you should definitely book this hotel. The hotel is a good 40 minutes from Alicante aiport (75euros by taxi) which runs a bus service to town and there you can get a taxi to the hotel for much less.

Punti negativi: The rooms aren't as big as depicted in the picture but they were sizeable and comfortable. Room service is very poor and frustrating and worsened by the fact they don't speak or understand much English. The staff member- Angel is very helpful and speaks English which was helpful The dinner was a let down on both nights. Not enough variety or tasty meals. I felt so bad that we had to waste most of the food. The chef salad and the pork ribs sent me straight to the toilet to throw up and these are food choices I normally enjoy. I would have expected a bath tub in a hotel of this magnitude and class! You can't have a cuppa in your room as they provide few tea bags only on the 1st day but with no sachet milk!

Punti positivi: The hotel was empty and quite as it was low season , which was nice as we were there to relax And have peace and quiet The food was great for lunch and dinner the reception staff were very pleasant and helpful

Punti negativi: There was a bad smell from the pipes and drains in the bathroom like sewage smell I paid for half board breakfast and dinner But was told that if I wanted the breakfast brought to my room I’d have to pay for it I had to pay for ice 5 euro for a bucket of ice each time as there was no ice machine I found this very bad indeed The underground car park was very narrow if wasn’t a good driver I would of had it

Punti positivi: Staff. Food. Location

Punti negativi: No slippers.. have to put kettle on floor to boil as no socket next to kettle we in presidential suite so expected better. Staff brilliant

Punti positivi: location is approx. 10 minutes away from Benidorm. Fantastic views. Theme parks shut in winter so not much there. Hotel was deserted and food in evening a disappointment . Breakfast was good but totally self service. A vast sized hotel but once reached the bedrooms were super.

Punti negativi: price especially when found on 2 week package deal compared to had what we paid for 1 night

Punti positivi: grande colazione ottima posizione rispetto alla confusione di Benidorm essere sulle colline era un paradiso

Punti positivi: la posizione e l'estetica dell'hotel

Punti negativi: l'hotel viene indicato come adatto ai bimbi, ma in realtà non è pensato per i bimbi, il ristorante è impostato per coppie, e in tutto l'hotel non ci sono zone gioco per bimbi, ci sono solamente un paio di ore di attività con animatore. Inoltre terra mitica in questo periodo è chiuso e questo non viene evidenziato alla prenotazione e quindi i bimbi sono stati delusi. l'hotel è invece ben attrezzato per adulti con spa, palestra e ristorante elegante.

Punti positivi: Come sempre straordinario

Punti negativi: La SPA è molto bella ma forse servirebbe un po’ più di elasticità sulla durata della Percorso, soprattutto quando è completamente vuota...contare i minuti è un tantino eccessivo

Punti positivi: Ristorante (colaZione e cene)

Punti negativi: La pulizia della camera, bagno con vasca con ruggine, smalto saltato, disgustoso,odore di candeggina forte in camera, cestino dell’immondizia pieno al nostro arrivo... mancanza di ciabatte in bagno ..

Punti positivi: Very clean. Breakfast was very good. Staff were excellent. Location was great.

Punti negativi: Not the fault of the hotel butu nfortunately a family of 'travellers' had booked in and were screaming their heads off up and down the corridors for both nights between 2am and 5am.

Punti positivi: The room was nice and clean. The bed was comfortable. The selection of food at breakfast was great. Location was ideal.

Punti negativi: Unfortunately the night that I stayed a large group of guests (approx 12-14 of them) caused problems with drunken behaviour and fighting. This happened around 4-5am.

Punti positivi: Staff are lovely. Very helpful.

Punti negativi: Always a lovely hotel. But the road works going on very dusty.

Punti positivi: Ho mangiato veramente bene cucina ottima e sopratutto il cameriere Juan uno spettacolo di uomo sempre gentile sempre sorridente molto amabile come persona , l’hotel situato in una posizione ottima e rapporto qualità prezzo ottimo

Punti negativi: Non mi è piaciuto l’arredamento della stanza molto vecchio e inguardabile quasi da cadere a pezzi non è come ti mostra la foto di Booking

Punti positivi: Il personale alla reception ha dato risposta ai miei quesiti

Punti negativi: In bagno la doccia non ha un appoggio In bagno una luce non funzionava In camera una luce andava intermittente

Punti positivi: We had the junior suite which was very big with a sofa area & two balconies.

Punti negativi: There was a lot of road works going on outside the hotel & all along the street so very noisy from 8am til dark! The breakfast had a lot of variety to help yourself but the cooked breakfast was cold!

Punti positivi: Staff are magnificent when it’s refurbished it’ll be Fantastico

Punti negativi: Hotel needs getting updated building site noisy ,large group arrived arguing 4am morning hotel had to get security guards in

Punti positivi: close to the beach and everything. clean. nice staff. good breakfast

Punti positivi: Location,Restaurant,staff

Punti negativi: All the facilities were closed during our stay

Punti positivi: La colazione

Punti negativi: I lavori in corso

Punti positivi: Close to the beach Staff is very friendly Breakfast buffet has lots of variety Rooms are comfortable and clean

Punti positivi: Great value very good all inclusive hotel. Food and snacks are very good. All inclusive mini bar in room was a feature you don’t normally get

Punti negativi: Hotel was quite full despite it being out of season. Not all bars were open and therefore queues were guide long

Punti positivi: The bed was very comfortable and the room was a good size with bath as well as the shower. Great location 1 road back from the beach. Able to keep all inclusive card after checking out until leaving the hotel a bonus.

Punti negativi: Had to change rooms the second night as no dark curtains. Had to change the remote for the television 4 times. The televisions are very old. Quality of food only fair although a large choice. The pillow in the second room was a disgrace.

Punti negativi: Situato sulla collina più tosto alta

Punti negativi: Was supposed to be ultra all inclusive but only full board

Punti positivi: bar did not serve southern comfort paid £350 to be told they would not be supplying Drink

Punti positivi: Excellent facilities for families, large variety on the all inclusive food and drinks list too

Punti negativi: The public areas are very dark and oppressive as it’s a rock theme

Punti positivi: Praticamente tutto

Punti negativi: la camera familiare forse era un po' piccola

Punti positivi: The rooms are huge, quiet, comfortable and very clean, the air conditioning works really well. The hotel only has 3 floors, and 3 lifts (one for each block) which is great for us as my wife is in a wheelchair, no waiting for lifts. There is a rooftop pool and sun lounge for adults only. The hotel is on the edge of Benidorm, so it is nice and quiet, but only a ten minute bus ride to the old town. The bus service is excellent and cheap.

Punti negativi: Leaving.

Punti positivi: The location is good and a bus to take you into benidorm Very easy

Punti negativi: The restaurant was very canteen and the dress code not up to a 4* This hotel caters well for people with children ,this really over takes everything else .we were expecting at least people would dress in the evening to go to dinner. A lot of people did not even dress up for New years Eve

Punti positivi: Spacious rooms with good facilities.

Punti negativi: No vegan options in the hotel.

Punti negativi: Disorganizzazione in sala pranzo. Attesa piatti

Punti positivi: As ever, the hotel was excellent. The coffee bought from the bar was excellent. The only problem was the coffee at breakfast that was not very hot and definitely not as tasty.

Punti negativi: The only downfall was the coffee at breakfast. Everything else was the usual high standard. Thanks

Punti positivi: La piscina soprattutto interna e esterna, l'area bimbi fantastica sia esterna che interna. Smart TV in camera utilissima, ottima anche l'animazione per i bimbi

Punti negativi: Io sono stato a settembre l'animazione per gli adulti più di tanto non mi ha entusiasmato più di tanto, poco entusiasmo.

Punti positivi: It’s not a high rise hotel, which is great when you have someone with a wheelchair.

Punti negativi: The food wasn’t up to the hotels normal high standards.

Punti positivi: Location was ok.

Punti negativi: The cleaning was poor. Same stains on communal stairs and lots missed in the room.

Punti positivi: Ottimo hotel, struttura grande e ben tenuta. Belle piscine, bello il giardino tropicale. Abbiamo fatto l'opzione mezza pensione. Abbiamo mangiato benissimo.

Punti negativi: Niente

Punti positivi: The bed and all facilities were excellent the breakfast was cold and the coffee was too sweet

Punti negativi: The breakfast

Punti positivi: Stayed here many times,,,in our opinion it's the best all round hotel in Benidorm all things considered.

Punti positivi: Good location

Punti negativi: You have to pay extra for the fridge

Punti positivi: Hotel vicino al mare stanza molto grande pulita ottimo il cibo dalla colazione alla cena molto variato

Punti positivi: Good location and facilities.

Punti negativi: Beds extremely uncomfortable, thin walls and receptionists not that helpful as complained a few times about noisy neighbours and nothing changed.

Punti positivi: Struttura dell'albergo decisamente moderna, la camera assegnataci era grande e molto comoda. Bella la piscina. Gentile e disponibile lo staff.

Punti negativi: Il bagno era scomodo; con la doccia senza piatto separato si bagnava tutto ..ovviamente.

Punti positivi: The hotel was very good the breakfast was very nice, all staff was very helpful.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: We were upgraded from a standard room to a much larger one.. Also whilst stranded by Easy jet they again allowed us to have the room.. Excellent staff especially the lovely receptionist who was very friendly and polite and always greeted you with a smile.. She was also keen to learn English

Punti positivi: Less than 10mins walk to Old Town

Punti positivi: L'hotel è molto bello, la piscina è pulita, la camera spaziosa, pulita e profumata: non mancava nulla. Inoltre nonostante il nostro arrivo alle 16.40 (il check in era fino alle 16.00) non ci hanno fatto storie e abbiamo pagato meno di quello che ci aspettavamo (rapporto qualità/prezzo ottimo). La posizione dell'hotel è perfetta perchè è praticamente in centro e vicino alla spiaggia. Molto consigliato (soprattutto agli anziani!)

Punti negativi: L'età media delle persone era molto alta rispetto alla nostra (over 65, soprattutto inglesi e tedeschi) il caffè al bar non era buono e la colazione lasciava molto a desiderare.

Punti positivi: The location was perfect. I would definitely stay again if we're going to Benidorm.

Punti negativi: The only thing we didn't like is we couldn't stay for longer

Punti positivi: Everything

Punti negativi: Nothing to dis like

Punti negativi: I letti

Punti negativi: Manca canale TV italiano

Punti positivi: Staff very friendly under the corona circumstances

Punti negativi: No tea or coffee in room shower in room broken no attempt to fix it

Punti positivi: Entertainment. Bar

Punti negativi: Breakfast repetitive with limited variety. Omelettes? Salad ? No real options for breakfast when leaving the hotel prior to 08.30

Punti positivi: breakfast was ok, on the warm to cold side

Punti negativi: hotter breakfast and better sign posted hotel car parking from the road as you approach, hidden away

Punti positivi: Staff friendly and hotel very clean

Punti negativi: Husband struggles with stairs and not keen on.lifts so hampered our stay room on higher floors...nothing lower available

Punti positivi: Clean Facilities most of the staff Location Breakfast

Punti negativi: You had to pay extra for Parking Wi-Fi Safe 1 hour late check out- hotel was not busy

Punti positivi: Value for money, great food. The staff were amazing, excellent customer service. Thank you

Punti negativi: Nothing

Punti positivi: Location is excellent. Staff friendly. Food and choice excellent. Asked for pool view and earlier check in and request was granted. stayed there in February for 2 nights. Left earlier though because of the lock down in spain so felt safer to travel home than be stuck in the hotel.

Punti negativi: Nothing

Punti positivi: The all inclusive was good, food decent

Punti negativi: One security manager was very nasty and unwelcome the other was so helpful..

Punti positivi: Location

Punti negativi: Not very clean, thin walls you can hear people talking, cold food served they have microwaves on hand to reheat it

Punti positivi: The beds were excellent so comfortable. The food was good a large selection something for everyone. The location was great close to both sides of the town. The cleaning of the room and the hotel was excellent. The sun terraces were excellent plenty of tables and sun beds areas plus comfy seats.

Punti negativi: Upon booking I booked Utra only to find there was no Ultra in the winter season when I checked in. To find the pool was not heated and needed some attention as the paint was flaking off and had black marks on the sides. The bathroom was tired had painted bath and painted tiles of which the paint was peeling off. The dark blue walls in the entertainment lounge I found quite depressing the same in the bar and the English bar down stairs was not at all inviting. Too high ceiling and the sound system was not good. Entertainment in both bars was very repetitive.

Punti positivi: Another great stay in this Hotel, right on the edge of the Old Town, food seems to have improved with greater choice since our visit last month. This is our choice of Hotel, great location, great size rooms, Friendly Staff, good entertainment.

Punti positivi: Personale reception gentile e disponibile Animazione bambini Formula all inclusive comoda

Punti negativi: Todo Ristorante orribille Sembrava la mensa della caritas Avendo anche dubbi sulla freschezza dei cibi Camera orrenda senza aria....dovendo tenere finestra e tende chiuse xche se no ospite di fronte mi vedeva in camera Struttura completamente da ristrutturare

Punti negativi: Cibo scadente. Servizi minimi. Stanza da ritrutturare con bagno anni '80 e porta al balcone che restava sempre mínimamente bloccata aperta (e la stanza era anche migliore rispetto alla prima che ci avevano assegnato)

Punti positivi: Posizione vicina ai negozi

Punti negativi: Camera vecchia, bagno con vasca con crepe che perdeva pezzi, frigo non funzionante, puzza di fritto sempre e ovunque, assenza di balcone, file interminabili all’ascensore, struttura molto antica, cibo di pessima qualità, puzza di varechina in camera, cassaforte con chiave a pagamento.

Punti positivi: Location

Punti negativi: Building work but could see it was required for future improvements l

Punti negativi: the only issue was up graded room and paid the extra to find work going on outside balcony and due to lockdown balcony was noisy 120 euros and under the circumstances nobody in hotel was just about making money.

Punti positivi: La posizione

Punti positivi: The location of the hotel

Punti negativi: We were made to check out 2 days early and cut short our stay due to the coronavirus

Punti positivi: Evening meal was excellent

Punti negativi: Staff weren't very friendly.

Punti positivi: Reception staff - excellent Bar Staff - miserable

Punti negativi: Bar staff- miserable Outdoor Pool closed - no refund/reduction offered

Punti positivi: We stayed here when the state of emergency came into effect, most staff were very helpful and went above and beyond to help in a very difficult time, including allowing us to stay in our room until we needed to check out for our transfer back to the airport free of charge.

Punti negativi: With the state of emergency we ended up have to eat in the hotel for evening meal, I didn't feel that this was value for money at €18 per person for the quality and choice of food.

Punti positivi: Location was excellent and the staff were also excellent

Punti negativi: Only problem was the ongoing building works outside the hotel

Punti positivi: La struttura è pulita ed è molto frequentata, si trova vicino al centro ed è davvero una bella struttura.

Punti negativi: Il personale, in un 4 stelle mi risulta impossibile pensare che non si venga accolti ma solo dopo 10 minuti che eravamo nella reception il receptionist ha alzato lo sguardo.

Punti positivi: Staff

Punti negativi: SPA veramente zero con la Z grande, confusione ogni sera nel hall e fare festa per bambini ogni sera

Punti positivi: The choice at breakfast and dinner was excellent and the location excellent too. The staff were very friendly and helpful.

Punti negativi: The pool area gets a lot of shade.

Punti positivi: Colazione super, posizione ottima

Punti negativi: nulla

Punti positivi: Fantastic hotel, excellent food, situated within easy reach of both old and new towns. Will definitely use again next time we're in Benidorm.....

Punti negativi: There's nothing that we didn't like.

Punti positivi: Comfortable beds Clean rooms Friendly staff Salads and deserts plentiful and delicious, regularly topped up

Punti negativi: Decor getting worn Main courses were of poor choice and couldn’t make a full meal

Punti positivi: Bella struttura in posizione centrale molto ben gestita. Ottimo staff. Qualità e varietà del cibo superiori a quelle medie di strutture simili. Valido il wifi in camera. Peccato la totale mancanza di canali televisivi italiani.

Punti positivi: Value for money was outstanding. Overall a really nice hotel

Punti positivi: The hotel was well run and they even gave me a bottle of Bubbly for my birthday well worth the money.I upgraded to half board from bed breakfast and price was very good

Punti negativi: All was good except one day when breakfast was busy one waitress told me a table was reserved then after I found a table waitress started clearing the table when I went to get my breakfast.Not a good experience.

Punti positivi: Location

Punti negativi: No tea/coffee facilities in the room

Punti positivi: On arrival they served drinks as we were waiting to check in, staff very helpful, we booked b and b breakfast was excellent great choice, so great we paid extra to eat evening meal, again excellent , location excellent for us , only little walk to seafront.

Punti positivi: Central enough just about ten mins to main prom!

Punti negativi: We were up on 16th floor with a toddler which wasn’t ideal!