The Berkeley Hotel Pratunam

Punti positivi: Overall a nice hotel. Breakfast buffet was good.

Punti negativi: Bed was not soft. Shower took an unusual amount of time to warm up. Staff was not overly friendly or helpful and seemed confused and put out at our early arrival

Punti positivi: Clean and reasonably comfortable. Nice pool space.

Punti negativi: Mediocre service, mediocre location. Fine hotel, but was disappointed based on expectations of give star hotel. Service and amenities are not five stars. Star inflation is a general problem in Thailand, however. For Americans, subtract 1 to 1.5 stars.

Punti positivi: The hotel is beautiful. The rooms are spacious are and comfortable. And the beds are very comfy! We had 2 rooms in the North tower, and we found the walk to be insignificant. Location is great, right next to lots of shopping and restaurants.

Punti negativi: The staff at the hotel is quite rude and over all the hotel is just inefficient. There are angry people everywhere, because rooms promised are not ready. The staff though apologetic, does nothing to help.

Punti positivi: Prive/quality is ok. Location is good in busy Pratunam.

Punti negativi: For 5* it's a bit shabby. But Price quality is ok.

Stay in the main tower. The first day of getting to the room was okay but after shopping and walking around all day, coming back to the hotel and having to do more walking to get to your room, got old fast.

Punti positivi: The beds were comfortable. The rooms were spacious.

Punti negativi: There wasn't a bathtub and the shower had mold, including the shower mat. I also didn't care to have to go up in one elevator and walk through the eleventh floor to another elevator on the other side of the building to get to my room.

Punti positivi: Very new and clean, lovely pool, not too crowded

Punti negativi: Was given two single beds instead of a double. Staff at spa seemed reluctant to give me a thai massage and instead tried to persuade me to have an oil massage.