Best Western Amsterdam

Uno schifo!!!!!! Da togliere assolutamente nella lista di booking

Basso budget

Pulizia assolutamente carente

Hotel con buone camere e buoni spazi comuni. Agevole da raggiungere sia in macchina che con i mezzi pubblici.

Two days after the World Health Organisation declared the COVID-19 situation a pandemic and because we were going to travel to Amsterdam from Switzerland (two hours away from the Lombardy region which was severely affected), we contacted the Hotel to ask for a voucher to visit it at a later time. They unequivocally denied it.

Location - the hotel is 15-20 mins away from the city. The hotel lobby and rooms are clean. The staff, Ace specifically was indeed helpful from directions/transportation, and room facilities & upgrades.

One of the staff/crew in the hotel was a bit rude, and luggage storage should not more secure and protected. I would advice that only the hotel staff will have access for this room, not everybody.

Staff at arrival was great. Clean, satisfactory room

No elevator to 4th floor and promised help did nur arrive in the v morning. Very expensive shuttle, cut told how expensive previously

The manner in which the manager Celine dealt with our complaints. Very polite, honest, fair and above all professional

I cannot understand why a lift that should facilitate all 4 floors only works for 1... the 4th.

the vibe the way u can do ur own thing.

It was really cold in our room. Aircon (heat pump) don't worked, we informed staff about it, but nothing changed.

10 minutes from the city centre on the tram. Very reasonable price. Get what you pay for.

Bathroom smelt due to damp. Beds were very old and could do with being replaced. When staying in amsterdam you have to pay a 5% tourist charge, this is added to your hotel bill.