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8,4
Avis drop off Banff downtown is a nightmare for stress
Punti positivi: Nice vehicle. Teasonable
Punti negativi: Downtown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directions
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10,0
Punti positivi: The attendant at the drop off location was helpful and attentive to my concern and fixed the problem.
Punti negativi: AVIS was charging me for a late fee, when I had paid for 2days (2*24hr periods)
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2,0
Avis wouldn't honor the confirmed rental rate
Punti negativi: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis
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10,0
Fast and Friendly
Punti positivi: The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.
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10,0
Punti positivi: Efficient check out and check in
Punti negativi: The oil change light was on when I picked up the vehicle
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4,8
Punti positivi: Car was really quite fuel efficiencent
Punti negativi: The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicle
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10,0
A lovely trip
Punti positivi: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.
Punti negativi: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
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8,8
Fast & convenient & no BS .
Punti positivi: Speak up and drop off Was very fast and nobody tried to sell me any think.
Punti negativi: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
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8,8
Punti positivi: Very quick drop off. Friendly representative.
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4,8
Punti negativi: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.
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10,0
Punti positivi: Efficiente check-in e check-out
Punti negativi: Quando ho preso il veicolo era accesa la spia dell'olio
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8,8
Punti positivi: Drop off molto veloce. Rappresentante cordiale.
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10,0
Punti positivi: The attendant at the drop off location was helpful and attentive to my concern and fixed the problem.
Punti negativi: AVIS was charging me for a late fee, when I had paid for 2days (2*24hr periods)
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10,0
Fast and Friendly
Punti positivi: The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.
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10,0
Punti positivi: Efficient check out and check in
Punti negativi: The oil change light was on when I picked up the vehicle
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10,0
A lovely trip
Punti positivi: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.
Punti negativi: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
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8,8
Fast & convenient & no BS .
Punti positivi: Speak up and drop off Was very fast and nobody tried to sell me any think.
Punti negativi: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
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8,8
Punti positivi: Very quick drop off. Friendly representative.
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10,0
Punti positivi: Efficiente check-in e check-out
Punti negativi: Quando ho preso il veicolo era accesa la spia dell'olio
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8,8
Punti positivi: Drop off molto veloce. Rappresentante cordiale.
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2,0
Avis wouldn't honor the confirmed rental rate
Punti negativi: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis
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4,8
Punti positivi: Car was really quite fuel efficiencent
Punti negativi: The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicle
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4,8
Punti negativi: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.
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