Recensioni ospiti
Valutazione complessiva
7,5 Buono
Basato su 14 recensioni
Complessivo
7,4
Pulizia
7,6
Comfort
7,6
Ritiro/Riconsegna
7,4
Qualità/Prezzo
7,7
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Boulder recensioni di auto e directory
Avis
Avis recensioni
Punti di autonoleggio
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Avis
Punti di autonoleggio in Boulder
2480 49th Street, Suite D
+1 303 245 0033
4800 Baseline Road, Suite D109A
+1 303 499 1136
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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8,0
Punti positivi: very reasonably priced
Punti negativi: car wasn't ready even though I arrived 30min after reserved time
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5,2
Punti positivi: Very nice and efficient
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5,6
No credit for early return
Punti negativi: I returned the car 2-1/2 days early and I only received a small refund for approx. $7
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10,0
Great Experience
Punti positivi: We were very happy to be able to rent this vehicle in Boulder and return to an Avis outlet in Denver. We were also very pleased to receive a Ford Escape rather than the sedan that we thought we would get.
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6,0
suv ?
Punti negativi: 2 wd KiA unacceptable ! in Colorado snow !
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2,0
They denied renting a car out to me
Punti negativi: I never rented the car
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10,0
Punti positivi: Easiest in /out ever at DIA!
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8,0
Punti positivi: Prezzo molto ragionevole
Punti negativi: Auto non era pronta anche se sono arrivato 30min dopo tempo riservata
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5,2
Punti positivi: Molto bello ed efficiente
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6,0
Suv ?
Punti negativi: 2 Rm Kia inaccettabile! Nella neve del Colorado !
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2,0
Hanno negato noleggiare un'auto fuori di me
Punti negativi: Non ho mai affittato l'auto
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10,0
Great Experience
Punti positivi: We were very happy to be able to rent this vehicle in Boulder and return to an Avis outlet in Denver. We were also very pleased to receive a Ford Escape rather than the sedan that we thought we would get.
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10,0
Punti positivi: Easiest in /out ever at DIA!
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5,2
Punti positivi: Very nice and efficient
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5,6
No credit for early return
Punti negativi: I returned the car 2-1/2 days early and I only received a small refund for approx. $7
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6,0
suv ?
Punti negativi: 2 wd KiA unacceptable ! in Colorado snow !
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2,0
They denied renting a car out to me
Punti negativi: I never rented the car
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5,2
Punti positivi: Molto bello ed efficiente
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6,0
Suv ?
Punti negativi: 2 Rm Kia inaccettabile! Nella neve del Colorado !
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2,0
Hanno negato noleggiare un'auto fuori di me
Punti negativi: Non ho mai affittato l'auto
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Budget
Budget recensioni
Punti di autonoleggio
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Budget
Punti di autonoleggio in Boulder
2480 49th Street
+1 303 245 6097
4800 Baseline Road Suite D109
+1 303 444 9054
Recensioni ospiti
Valutazione complessiva
7,4 Buono
Basato su 25 recensioni
Complessivo
7,3
Pulizia
7,4
Comfort
7,9
Ritiro/Riconsegna
6,8
Qualità/Prezzo
7,4
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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6,4
Punti negativi: well, it's my own fault I guess but I did not check ahead of time when the rental place closed and I got there 1 minute after my drop-off which also was the time they closed and they were already gone! I called their # and got transferred to the main hub. I explained to (the kid!) that was on the phone with me and I was told that this particular store was not an "after hours" store and I told him that there WAS a key box on the outside and that I had put my key in there but he couldn't tell me if I'd get charged for another day or not! WTF? There should be some kind of standard for that. Seems to me this kid did not know his job. I regret not getting his name and asking him to put a note in with my rental that I dropped it off in time and that they left EARLY!
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10,0
Colorado
Punti positivi: Good service at both ends, car as promised.
Punti negativi: Never did figure out how to turn the radio off.
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2,0
Disappointed
Punti negativi: I got to the rental place to pickup my car. The agency wasn't able to take my credit card that had more than the amount necessary to get my car. I had to get a ride home because I couldn't get a car. Completely ridiculous.
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4,0
poor communication
Punti positivi: mitsubishi outlander seems like a good vehicle, surprising mpg.
Punti negativi: car smelled of pot model didn't match what dealer said, despite being upsold
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2,0
Budget is the worst
Punti positivi: N/A
Punti negativi: Unable to rent a car because refused my payment method.
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8,0
A couple of "firsts"
Punti positivi: Good car. Convenient pick up and drop off locations. Good price.
Punti negativi: Car not clean at pick up. Had to scrape ice from car at pick up. Car windshield was dirty in the inside. An issue in both sun and night driving. All of these were a first for me in a car rental.
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6,0
Punti positivi: Great car and price.
Punti negativi: Car was filthy and no washer fluid.
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6,8
Boulder Location just ok service
Punti positivi: The van was excellent and in great shape. Location is good
Punti negativi: The reps at the location are a bit rude, dirty in appearance and not very helpful. They charged me more than my reservation and still fighting about that.
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4,8
Punti positivi: Anthony was great and very helpful when I picked up the car, Really appreciated his customer service. He was the only one I could reach if I had a question, which was super helpful.
Punti negativi: However, I only used the car to drive to do errands one day very nearby and I returned it a day early, and the gas tank was on full as far as I could tell. When I returned it, another man said it was not full and I was very surprised to see my charges jump $20. I did not use it enough to be charged that much more. Also there is NO WAY to talk to anyone at the local office. Calls are sent to the national voice mail and it is ridiculously hard to get any local information without being able to talk to someone there. Thank goodness I was able to communicate with Anthony. But you guys need to make things easier and cut out the surprise extra charges.
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10,0
Punti positivi: Service was great at pick up
Punti negativi: nothing
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8,4
Terrible corporate customer service
Punti positivi: The staff at the location itself was very great and helpful. The car was very clean, new, and was perfect for my 2 week business trip.
Punti negativi: The customer service is set up that you cannot talk to the staff at the location you are renting from. If the local location does not pick up in 2 rings, it goes to an automated "help desk" that is not helpful at all. I got through all of her questions and she said she could not help me. I voiced to talk to a person and she connected me to the corporate office help desk and he had incorrect information about my reservation. Because of that, he could not help me adjust my reservation and made the check-in a headache for the local office staff when I got back. He also let me know they have a 29 minute "grace period" to return my car or there were fees attached. No one let me know that at the time of rental. Likely never renting here again.
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9,6
Great value
Punti positivi: Value for the car
Punti negativi: Check in was quick and easy. However, The car was stuck in 4x4 all week. Drop off took some additional time because the location was understaffed.
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10,0
Colorado
Punti positivi: Good service at both ends, car as promised.
Punti negativi: Never did figure out how to turn the radio off.
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10,0
Punti positivi: Service was great at pick up
Punti negativi: nothing
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9,6
Great value
Punti positivi: Value for the car
Punti negativi: Check in was quick and easy. However, The car was stuck in 4x4 all week. Drop off took some additional time because the location was understaffed.
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8,0
A couple of "firsts"
Punti positivi: Good car. Convenient pick up and drop off locations. Good price.
Punti negativi: Car not clean at pick up. Had to scrape ice from car at pick up. Car windshield was dirty in the inside. An issue in both sun and night driving. All of these were a first for me in a car rental.
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6,8
Boulder Location just ok service
Punti positivi: The van was excellent and in great shape. Location is good
Punti negativi: The reps at the location are a bit rude, dirty in appearance and not very helpful. They charged me more than my reservation and still fighting about that.
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8,4
Terrible corporate customer service
Punti positivi: The staff at the location itself was very great and helpful. The car was very clean, new, and was perfect for my 2 week business trip.
Punti negativi: The customer service is set up that you cannot talk to the staff at the location you are renting from. If the local location does not pick up in 2 rings, it goes to an automated "help desk" that is not helpful at all. I got through all of her questions and she said she could not help me. I voiced to talk to a person and she connected me to the corporate office help desk and he had incorrect information about my reservation. Because of that, he could not help me adjust my reservation and made the check-in a headache for the local office staff when I got back. He also let me know they have a 29 minute "grace period" to return my car or there were fees attached. No one let me know that at the time of rental. Likely never renting here again.
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6,4
Punti negativi: well, it's my own fault I guess but I did not check ahead of time when the rental place closed and I got there 1 minute after my drop-off which also was the time they closed and they were already gone! I called their # and got transferred to the main hub. I explained to (the kid!) that was on the phone with me and I was told that this particular store was not an "after hours" store and I told him that there WAS a key box on the outside and that I had put my key in there but he couldn't tell me if I'd get charged for another day or not! WTF? There should be some kind of standard for that. Seems to me this kid did not know his job. I regret not getting his name and asking him to put a note in with my rental that I dropped it off in time and that they left EARLY!
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2,0
Disappointed
Punti negativi: I got to the rental place to pickup my car. The agency wasn't able to take my credit card that had more than the amount necessary to get my car. I had to get a ride home because I couldn't get a car. Completely ridiculous.
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4,0
poor communication
Punti positivi: mitsubishi outlander seems like a good vehicle, surprising mpg.
Punti negativi: car smelled of pot model didn't match what dealer said, despite being upsold
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2,0
Budget is the worst
Punti positivi: N/A
Punti negativi: Unable to rent a car because refused my payment method.
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6,0
Punti positivi: Great car and price.
Punti negativi: Car was filthy and no washer fluid.
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4,8
Punti positivi: Anthony was great and very helpful when I picked up the car, Really appreciated his customer service. He was the only one I could reach if I had a question, which was super helpful.
Punti negativi: However, I only used the car to drive to do errands one day very nearby and I returned it a day early, and the gas tank was on full as far as I could tell. When I returned it, another man said it was not full and I was very surprised to see my charges jump $20. I did not use it enough to be charged that much more. Also there is NO WAY to talk to anyone at the local office. Calls are sent to the national voice mail and it is ridiculously hard to get any local information without being able to talk to someone there. Thank goodness I was able to communicate with Anthony. But you guys need to make things easier and cut out the surprise extra charges.
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Enterprise
Enterprise recensioni
Punti di autonoleggio
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Enterprise
Punti di autonoleggio in Boulder
2745 Mapleton Ave
+1 303 448 9979
4850 Valmont Rd
+1 303 448 9974
5472 Arapahoe Ave
+1 303 449 9466
Recensioni ospiti
Valutazione complessiva
7,6 Buono
Basato su 21 recensioni
Complessivo
7,4
Pulizia
7,2
Comfort
7,8
Ritiro/Riconsegna
7,8
Qualità/Prezzo
7,5
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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10,0
Punti positivi: The customer service and car were great.
Punti negativi: I didn't like the surprise $150 deposit I was asked for when I went to pick up the car. I didn't know that that deposit existed.
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9,2
Punti positivi: Inside very clean outside needed to be washed. Otherwise loved the car.
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9,6
Punti positivi: We had a choice of a car or a pickup truck for the same price.
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2,0
Reserved Car Online - No Car Available.
Punti positivi: One of the three places I reserved a call with, of the 3, called me quickly to say they did not have a car.
Punti negativi: I reserved a car online at one of 3 area Enterprise locations. They did not have a car. Neither did the other Enterprise locations I reserved a car with online. Two places did not call me to inform me they did not have a car. If you can reserve it online, there should be a car available. What is this, an airline??
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2,0
Punti negativi: Although able to book a car online, they had no cars available.
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10,0
Boulder Rental
Punti positivi: The van we rented looked good and ran well.
Punti negativi: Since it was winter, we did get into some snow. The car could have had more appropriate tires.
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2,0
Punti negativi: There was no car available.
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7,2
Great but pricey
Punti positivi: Great service, excellent car.
Punti negativi: It's too expensive for me to be able to use this service very often. I'd probably use Uber or Lyft or the bus system next time.
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4,8
Car broke down
Punti positivi: I eventually got a new one
Punti negativi: Bad attitude when I called to ask for a replacement. No ability for help when I was potentially stranded at night on a highway.
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7,6
Punti negativi: We got the car 90 minutes later than reserved and that seemed to happen for all customers that day.
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4,0
Not a good experience.
Punti positivi: The drop-off place was convenient.
Punti negativi: 1. Not the car we were promised.. 2.First car was dirty and smelly. 3. Second car was an "upgrade" but it too was not clean. 4. Personnel not knowledgeable or helpful.
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9,2
Punti positivi: L'interno era molto pulita fuori aveva bisogno di essere lavato. In caso contrario mi è piaciuto molto l'auto.
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10,0
Punti positivi: The customer service and car were great.
Punti negativi: I didn't like the surprise $150 deposit I was asked for when I went to pick up the car. I didn't know that that deposit existed.
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9,2
Punti positivi: Inside very clean outside needed to be washed. Otherwise loved the car.
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9,6
Punti positivi: We had a choice of a car or a pickup truck for the same price.
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10,0
Boulder Rental
Punti positivi: The van we rented looked good and ran well.
Punti negativi: Since it was winter, we did get into some snow. The car could have had more appropriate tires.
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9,2
Punti positivi: L'interno era molto pulita fuori aveva bisogno di essere lavato. In caso contrario mi è piaciuto molto l'auto.
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7,2
Great but pricey
Punti positivi: Great service, excellent car.
Punti negativi: It's too expensive for me to be able to use this service very often. I'd probably use Uber or Lyft or the bus system next time.
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7,6
Punti negativi: We got the car 90 minutes later than reserved and that seemed to happen for all customers that day.
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2,0
Reserved Car Online - No Car Available.
Punti positivi: One of the three places I reserved a call with, of the 3, called me quickly to say they did not have a car.
Punti negativi: I reserved a car online at one of 3 area Enterprise locations. They did not have a car. Neither did the other Enterprise locations I reserved a car with online. Two places did not call me to inform me they did not have a car. If you can reserve it online, there should be a car available. What is this, an airline??
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2,0
Punti negativi: Although able to book a car online, they had no cars available.
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2,0
Punti negativi: There was no car available.
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4,8
Car broke down
Punti positivi: I eventually got a new one
Punti negativi: Bad attitude when I called to ask for a replacement. No ability for help when I was potentially stranded at night on a highway.
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4,0
Not a good experience.
Punti positivi: The drop-off place was convenient.
Punti negativi: 1. Not the car we were promised.. 2.First car was dirty and smelly. 3. Second car was an "upgrade" but it too was not clean. 4. Personnel not knowledgeable or helpful.
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Hertz
Hertz recensioni
Punti di autonoleggio
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Hertz
Punti di autonoleggio in Boulder
1345 28th St.
3034491574
2515 N. 49th Street
+1 303 443 9122
Recensioni ospiti
Valutazione complessiva
8,3 Ottimo
Basato su 7 recensioni
Complessivo
8,3
Pulizia
8,6
Comfort
8,6
Ritiro/Riconsegna
8,0
Qualità/Prezzo
8,3
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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10,0
Great customer service reps - Great value for money
Punti positivi: Customer service reps at this facility are awesome. Friendly, excited to be work, and very energetic when engaging with all customers who were there including myself. Pickup and drop off was a breeze and all charges were accurate. Got an awesome rate on a mini-van for the week and would be back here in the second for future rental needs.
Punti negativi: Vehicle was a little more dinged up and dirty than expected but this was a minor inconvenience overall.
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10,0
Great Service
Punti positivi: The service at the Hertz rental office was excellent. My paperwork was processed quickly and I was on my way in no time.
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10,0
Great customer service reps - Great value for money
Punti positivi: Customer service reps at this facility are awesome. Friendly, excited to be work, and very energetic when engaging with all customers who were there including myself. Pickup and drop off was a breeze and all charges were accurate. Got an awesome rate on a mini-van for the week and would be back here in the second for future rental needs.
Punti negativi: Vehicle was a little more dinged up and dirty than expected but this was a minor inconvenience overall.
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10,0
Great Service
Punti positivi: The service at the Hertz rental office was excellent. My paperwork was processed quickly and I was on my way in no time.
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