Citiz Hotel

Staff are friendly and helpful. Check in and out were smooth.

I have been living in Toulouse for some years and always fancied this grand hotel at the center of the city. However, a few things disappointed us. The room is small, and the bed is too soft. The bathroom is small without a proper door. The sliding door closing the shower is shaky (not supposed to be fixed) and water easily leaks from the shower to the floor. Inside the shower there is no holder or sheld and thus all those gels and shampoos have to be put on the floor. These small things could easily be improved and make a stay easy and comfortable. But somehow they fail to consider a little deeper. I really wish the hotel can improve based on the comments and be a real 4-star hotel.

A great location to explore the city of Toulouse.

Rooms are a little small and bathroom is compact.

Comfortable good sized room. A hotel that was very well located and accepted dogs. Friendly and very helpful staff.

Our room smelt of sewerage, but after notifying reception, we were moved immediately, and the new room was fine.