Lighthouse By Brown Hotels

Great service and staff. Soon as I walked into the room I called the front desk to express my disappointment in the room I was given and not what I was expecting nor what I felt like I booked. Within 2 minutes, guest relations called to let me know I will be switching room. The flowing room I got the new which turned out to be absolutely amazing and a much better room. It was nice not having to argue or raise the tone, to be listened to and being given a solution promptly. PS. It's pet friendly at no extra charge and had a big beautiful bed waiting for my dog in the room. Also, note there's no room service which is probably the only down side. Thanks to the staff, with a special thanks to head of guests relation Daniel and mostly Hermes, member of the staff, who was the greatest and nicest! Recommend this hotel and will definitely be back! :)

Amazing hotel, great interiors and super friendly staff! While checking in, the staff offers a glads of champagne. Super friendly and extremely helpful staff! (We wanted to buy a bottle of that champagne the next day and they gave it to us complimentary!!!!) Our room was absolutely beautiful with a view of the skyline! The breakfast buffet on the 5th floor is beyond! Amazing food and great view, the terrace is filled with plants and greenery which makes you feel relaxed! It’s a short walk to the beach and vas amazing restaurants in the area, overall great location! We will definitely come back to this hotel next time we’re in Tel Aviv and will recommend to everyone!

You could hear extremely loud noise when showering or using the toilet (maybe a boiler of some sort) The jacuzzi on the 5th floor (free to use for all) takes a good 40 minuted for the water to heat up. No room service (however, staff at front desk offered to give us s list of food delivery apps he liked, which made up for it but also there are loads of opportunities for food, even late!) The 18th floor roof top (next door) was supposed to be free and always available for hotel guests, however they had 2 private events. One night we had a reservation there, we will definitely never go there again! Except unbothered and unfriendly staff, long wait to be served even if bar is empty because the staff prefers to chat to their colleagues. Lighthouse should definitely not be associated with them or at least make sure their standards are being met!!!