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5,7
Punti negativi: My room 431 is located above the kitchen and I could strongly smell hamburger grease.
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10,0
As Convenient As They Come
Punti positivi: Located right in the lobby of the airport. You arrive from your gate to the hotel lobby in 10 minutes. Staff incredibly helpful. Hats off to Nadine for helping us plan activities during our day off, and to Cheryl and Luz in the Concierge Lounge for making us feel so welcome and having treats for us. The restaurant and room service offerings were delicious. I have been to this hotel a few times, and am never disappointed and will come back again.
Punti negativi: Wish the hotel had a designated Concierge to help us make plans in the vicinity. Hated to bother the front desk staff while other guests were waiting to check in and out, but had no choice.
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2,0
Tried to cancel
Punti positivi: Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
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8,0
Punti positivi: Great location since I was taking a flight early the next morning.
Punti negativi: Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
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