Comfort Inn Staten Island

My wife and I needed to stay 4 days while a family member underwent open-heart surgery. We have used Choice hotels before with great satisfaction; that was not the case on this trip. Small rooms, location next to a landfill in a development with 3 other hotels makes it feel like a ghetto; some very sketchy people in the nearby hotels. Parking and surrounding areas filled with litter and debris. Location poor, with only a few scattered local restaurants nearby, all requiring driving and entire area under major road reconstruction. Sheets were not changed once in 4 nights here; room was completely not touched one of those 4 days. WiFi completely unreliable over 4 days and nights. Staff nice but unable to do provide even minor customer satisfaction when we complained. Unfortunately there is not a lot of choice in general for stays on Staten Island.

overall it was not the greatest experience to say

The room was cozy. It offers a complimentary Continental breakfast that is one of its only perks if any.

I WAS 2X CHARGED! once by a 3rd party & once by COMFORT INN. I was told it could take 1 full business week to get the credit back now. There was a bug in the bathroom; not your ideal experience for a relaxing experience. THE CABLE REMOTE BARELY WORKED.