V Hotel Lavender

Nothing

Everything

The location was excellent. But that was the only positive. If you want a nice hotel with nice facilities, don’t bother. It’s only worth staying if you want to have immediate access to the MRT station.

The staff were not helpful. The cleaners were not professional. The cleaners’ trolleys were I the hallway all day, in the way of suitcase paths etc. The property was poorly kept. Was a very small room (but I guess that is to be expected in Singapore). The air con was too cold, despite setting it on 24 degrees. The toilet was too short; like a child’s toilet. The hot water went on and off all the time. The bathroom fan did not work so the bathroom ceiling was mouldy (see picture) and thus wafted a mouldy smell throughout the room. Our room was level 6 room 82, DO NOT STAY HERE. We listened to the noise of the elevators all day and night. When we attempted to change rooms, they said they were too full and to try again the next morning. Staff seemed overworked and grumpy.

The rooms were very small, especially the bathroom. The hot water in the bathroom used to come very erraticly. Most of the times we were not getting hot water. The sheets and blanket were not clean.

Location

Cleanliness