Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh

Poor staff .. Need some customer service courses. The food in Pensinsula Restaurant are limited & took them ages to provide coffee cups. The staff was (races) means that they treat (Blonde) guests better than Arabs.

1. Big comfortable appartment 2. Nice big swimming pool

1. Food and service - breakfast wasn't impressive, a-la-carte and buffet were expensive and not at all value for money. Servers at Al Forno italian restaurant were irritating. 2. Long way to the beach - only by bus completely overcrowded in the morning. 3. Room service - not bad, but we noticed that once the housekeeper didn't change towels but just put one accurately like it was a new one. 4. Reception - a man at the reception told me there is no computer with internet access at the hotel. However it was one, I found it just before check out. Still when I urgently needed internet I had to go to Naama Bay and search it all over.

some of the staff the dont know how to to deal withh the cusstomer and they are not good with them