Courtyard by Marriott Chicago Schaumburg/Woodfield Mall

The staff could not be friendlier. Everybody was nice. And pleasant and friendly.

I booked a room with two queen size beds. When I got there I was told I could only have a room with a king and a pull out sofa. That was not going to work for us. Eventually I was given a room w two queen size beds.

Location was very good.

Noise coming from other room. Walls seemed thin because you could hear other rooms conversation.

Staff was friendly and helpful, but allowed us our privacy. Appreciate the professionalism.

N/A

The lady who checked me in was really nice and very welcoming. I don't remember her name but it was Saturday October 5th around 3:PM.

Hotel was very clean and staff were all very helpful. Upon arrival our mini fridge wasn’t working and they had it replaced within 30 minutes.

Room was pretty small and the bed was a little hard.

Location, staff, cleanliness.

Preference walk in shower vs. bathtub/curtain but that is minor.

Clean and quietno

No

I enjoyed the welcoming lobby- with the fireplace & room for lots of us to gather. The front desk tolerated our entire U13 boys soccer team and parents just hanging out. I also appreciated the Starbucks coffee!

The pool was smaller than expected.