Hotel Dunn Inn

La politica degli ospiti e la posizione.

Il minibar era vuoto quando sono arrivato e devo dire che non mi hanno fatto pagare per tutto. La camera era troppo calda e le finestre non erano aperte. Molto, molto rumoroso.

Clean

Room to small

The food in the restaurant is great and it's a nice dining area.

We stayed a total of three nights. The shower did not work in one of the rooms and I was made to walk across the hotel to another room to wash my hair/shower. The shower had not previously worked when we stayed there a week before when we landed. We checked in again for a final night after a tour around Costa Rica. First of all we were made to wait for a long time before being served, after being out since 5:,40AM and back at 8pm we were tired and wanted to get to our room. Finally when they gave us our room, they put us in the reception area which was unbelievably loud we could hear the live music and the restaurant through the door and there was no way we could sleep through that. I asked to move to a new room. The person on reception said there wasn't a another room, no empathy or apology. Once I said this was unacceptable he said he would look into it. So 10 mins later they've miraculously found us a new room. Which happens to be above the original room and we can still hear the restaurant and live music. If you don't want a good nights sleep, don't stay here as the chances are the rooms are right by the road or near the reception where people eat/drink and loud music. Stayed in two different rooms neither of which looked like the photos above

The front staff reception were nice, very helpful. The location was good, close to the center of the city.

The food was nothing special. Plus the rooms were actually inside a large building - something like a warehouse that had been converted.

This hotel confirmed a reservation but upon arrival, and after waiting for about 15 minutes, I was told the room had suffered 'damage' and that I would be sent to a hotel 'next door'. This was poorly handled and the hotel next door was not a good hotel.

I did not appreciate the way the hotel, instead of finding an alternative room, and having confirmed a reservation, sent me to a hotel of poor quality next door because of a presumed damage in the room. I was not offered any compensation for this and the hotel I was sent was not a good hotel, with a room next to the reception with poor hyigine and where all noise could be heard.