Dossier

Staffs are very friendly and helpful. Complimemtary drinks are so awesome. I love both hotel free beer and hot chocolate. Location is perfect.

Not enough lighting in a room. Too dark.

The location was great--very centrally located in downtown Portland. I booked the place so i could site see and shop so the location was perfect. The interior is nicely designed and the furniture is chick. I like that it seems to be a vintage 1920's building that has been remodeled to retain some of that original flair, while upgrading to more modern style. I like the retro looking radio playing an FM classical station when I walked in. The hotel rooms were clean and attractive, featuring original art by local artists in each room. The toiletries were of good quality and the bathrobe, shower cap and make up towletes were a nice touches. The staff were very helpful.

I wish there had been at least something complimentary, like plain bottled water or personalized coffee/tea like there are in other hotels. I had to leave for the airport at 3am but wasn't able to find a coffee until nearly 5am at the airport when things started opening up. The only water in the room was the $6 Smart water bottles. And there was no place to buy bottled water in the hotel as an option like a vending machine or front desk.. I would have had to walk a few blocks to a convenience store, that I only found when I was leaving. There wasn't much of a breakfast menu: oatmeal or fruit and coffee... a draw back since there really weren't other restaurant or cafe/bakery choices close by... Oddly, I ended up ordering a work-around egg added to avocado toast that I saw someone else order but it wasn't even on the menu! The Rosa Rosa dinner menu was a bit too exotic. I couldn't find anything I wanted to eat on it and tried but could not finish the sampler plate as everything was a highly seasoned combination. There was nothing neutral like pita bread, rice or yogurt to counter all the spices, salt and vinegar seasonings. There was no light dessert like flan or creme brulee... only two very very rich complicated caramel chocolate combinations. I like exotic and gourmet, but notice Indian restaurants always cool the palette with cucumbers, rice, lassee, yogurt or nan. I like Fry bread but not in this context. I've just reviewed the bill. There are quite a lot of extra fees! I understand room fee and taxes and paying for what I used ($6/Smart Water+food charge $10.50), but what is the $24 per day Guest Amenity fee for? If its part of the room fee then why isn't it included in the original room price? This is deceptive advertising. What is it for? I think with a few changes, this could be the excellent hotel, which it is obviously striving to be--but its not quite there yet.

Spacious room Easy access

Pretty cold staff on arrival

Professional and friendly staff Restaurant on-site Good location