Loews Philadelphia Hotel

Great Location

Punti positivi: Great location; in the heart of Center City Philadelphia.

Punti negativi: Expensive parking.

Great hotel with a few issues

Punti positivi: The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture.

Punti negativi: Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.

Punti positivi: Robes, shower was nice , room was quiet.

Punti negativi: 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.

Punti positivi: Front desk was very accommodating upgraded us to deluxe king room upon check in

Punti negativi: Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.

Punti positivi: The staff was gracious and helpful

Punti negativi: Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.