Recensioni recenti
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5,7
Punti positivi: Good breakfast and evening drinks
Punti negativi: Cleanliness not upto my expectations
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8,5
Punti positivi: For the most part, hotel staff is well trained and professional.
Punti negativi: Asked to arrange for a taxi at a specific time the following morning. The next morning, the 'taxi' turned out to be a Suburban with some connection to the hotel with an 'unknown' price. When I objected and said that I felt mislead, the staff called a trusted regular taxi service that put me behind schedule.
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5,4
Not worth money spent-false advertising
Punti positivi: Room was clean and Complementary breakfast was good. Staff friendly and helpful.
Punti negativi: Not informed that the pool and hot tub were not available prior to booking. Ice machine not working on my floor. had to pay addition fees for parking and resort fee. For what? There was no resort!
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6,2
Pool is out of order
Punti negativi: The hotel was fine, but the pool was out of order that was NOT noted on KAYAK website. We picked this hotel specifically because the weather was supposed to be bad and it had an indoor pool, so that was a big bummer. The evening reception was nice, free drinks and snacks, and the staff they had working was terrific. Our tub did not work for baths, we asked for maintenance to come by with a plug. they came and looked and never returned or called. So I'd say their staffing was uneven.
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10,0
Punti positivi: Amazing customer service! Awesome deal for what's included!
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2,0
Not what we remembered
Punti positivi: Decor has been updated.
Punti negativi: People smoking at every doorway. Crazy party atmosphere downstairs. Noise everywhere. Used to bring family here, was never like this. Saw a man outside one of the back entrances relieving himself. Immediately checked out.
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10,0
Punti positivi: Staff was friendly and attentive. Property was clean and well maintained.
Punti negativi: Buffets is great but people need reminding not to touch food others will be eating. Especially when you have to tell them please don't pick up my toast that just dropped down the shoot. Perhaps a note. Tong use preferred.
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8,5
Punti negativi: My room was so far from the front desk if it were any further I would have been in another hotel....other than that it was ok.
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9,7
A great place to stay!!!!
Punti positivi: The pool movie nights were great!!!! Breakfast amazing very friendly staff.
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5,7
Punti positivi: Buona la colazione e la cena bevande
Punti negativi: La pulizia non pagano le mie aspettative
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10,0
Punti positivi: Servizio clienti incredibile! Prezzo incredibile per quello che è inclusa nel prezzo!
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2,0
Non era come lo ricordavo
Punti positivi: L'arredamento è stato rinnovato
Punti negativi: Persone che fumavano ovunque. Atmosfera di festa al piano di sotto. Rumore ovunque. Prima portavo la mia famiglia qui, non era così. Ho visto un uomo fuori una delle entrate secondarie fare i suoi bisogni. Siamo immediatamente andati via
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8,5
Punti positivi: For the most part, hotel staff is well trained and professional.
Punti negativi: Asked to arrange for a taxi at a specific time the following morning. The next morning, the 'taxi' turned out to be a Suburban with some connection to the hotel with an 'unknown' price. When I objected and said that I felt mislead, the staff called a trusted regular taxi service that put me behind schedule.
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10,0
Punti positivi: Amazing customer service! Awesome deal for what's included!
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10,0
Punti positivi: Staff was friendly and attentive. Property was clean and well maintained.
Punti negativi: Buffets is great but people need reminding not to touch food others will be eating. Especially when you have to tell them please don't pick up my toast that just dropped down the shoot. Perhaps a note. Tong use preferred.
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8,5
Punti negativi: My room was so far from the front desk if it were any further I would have been in another hotel....other than that it was ok.
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9,7
A great place to stay!!!!
Punti positivi: The pool movie nights were great!!!! Breakfast amazing very friendly staff.
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10,0
Punti positivi: Servizio clienti incredibile! Prezzo incredibile per quello che è inclusa nel prezzo!
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5,7
Punti positivi: Good breakfast and evening drinks
Punti negativi: Cleanliness not upto my expectations
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5,4
Not worth money spent-false advertising
Punti positivi: Room was clean and Complementary breakfast was good. Staff friendly and helpful.
Punti negativi: Not informed that the pool and hot tub were not available prior to booking. Ice machine not working on my floor. had to pay addition fees for parking and resort fee. For what? There was no resort!
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6,2
Pool is out of order
Punti negativi: The hotel was fine, but the pool was out of order that was NOT noted on KAYAK website. We picked this hotel specifically because the weather was supposed to be bad and it had an indoor pool, so that was a big bummer. The evening reception was nice, free drinks and snacks, and the staff they had working was terrific. Our tub did not work for baths, we asked for maintenance to come by with a plug. they came and looked and never returned or called. So I'd say their staffing was uneven.
recensione fornita da
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2,0
Not what we remembered
Punti positivi: Decor has been updated.
Punti negativi: People smoking at every doorway. Crazy party atmosphere downstairs. Noise everywhere. Used to bring family here, was never like this. Saw a man outside one of the back entrances relieving himself. Immediately checked out.
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5,7
Punti positivi: Buona la colazione e la cena bevande
Punti negativi: La pulizia non pagano le mie aspettative
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2,0
Non era come lo ricordavo
Punti positivi: L'arredamento è stato rinnovato
Punti negativi: Persone che fumavano ovunque. Atmosfera di festa al piano di sotto. Rumore ovunque. Prima portavo la mia famiglia qui, non era così. Ho visto un uomo fuori una delle entrate secondarie fare i suoi bisogni. Siamo immediatamente andati via
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