Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Non era come lo ricordavo

Punti positivi: L'arredamento è stato rinnovato

Punti negativi: Persone che fumavano ovunque. Atmosfera di festa al piano di sotto. Rumore ovunque. Prima portavo la mia famiglia qui, non era così. Ho visto un uomo fuori una delle entrate secondarie fare i suoi bisogni. Siamo immediatamente andati via

Pool is out of order

Punti negativi: The hotel was fine, but the pool was out of order that was NOT noted on KAYAK website. We picked this hotel specifically because the weather was supposed to be bad and it had an indoor pool, so that was a big bummer. The evening reception was nice, free drinks and snacks, and the staff they had working was terrific. Our tub did not work for baths, we asked for maintenance to come by with a plug. they came and looked and never returned or called. So I'd say their staffing was uneven.

Punti positivi: Good breakfast and evening drinks

Punti negativi: Cleanliness not upto my expectations

Not worth money spent-false advertising

Punti positivi: Room was clean and Complementary breakfast was good. Staff friendly and helpful.

Punti negativi: Not informed that the pool and hot tub were not available prior to booking. Ice machine not working on my floor. had to pay addition fees for parking and resort fee. For what? There was no resort!