Holiday Inn Omaha Downtown-Airport

The water park feature is pretty family-friendly and the rooms were clean. Pool was way too cold, check-in time did not match time given at reservation and rooms were still not ready by hotel's actual check-in time, my child slipped and fell in the elevator due to wet floors (no caution posted), poor restaurant service.

Fairly close to place we needed to be. I Parking was horrible and that's an understatement.

location and the room restaurant was horrible...poor service, bad food and drinks.. over priced...noisy...

The room was nice and clean. There was a staff member that harassed us in the pool area, making up rules and arguing with my wife and family. She then followed my wife when she left to speak to th manager and began around there as well. Ruined the whole stay.

Rooms were clean and big I made my reservation and asked for 2 double rooms, when I checked in they gave me the wrong rooms, went back to the front desk and they said (very rudely) that they couldn't do anything that they would charge me, i told them they shouldn't charge me

This guest did not leave comments about this hotel.

One bed. Needed two! I have had this happen on three of my last four trips.

Another hotel under renovation with no on-site restaurant and half the lobby closed.

the rooms were very spacious The heat in the room didn't seem to work accurately

It was near the downtown area. It seemed to have been remodeled recently. The rooms were nicely appointed. It had a cute water park area. It was noisy, both from outside noises (maybe the railroad) and next room noises. I could hear people cough.

The Room was wonderful. The staff is very rude. Customer service is awful.

Room was modern. Water park was worn out. Bedside lamp did not work. Refrigerator in room was noisy.

I liked the location of the hotel. the staff was RUDE and the room was very cold.

Clean rooms. Lobby tiny, no continental breakfast or even free coffee. No dining facilities. Hot tub was closed for empty/refill. Room did not have two beds; one bed and a pull-out chair. Hotel seemed abandoned or not quite 'open' yet. VERY disappointed. Not 3 stars.

location beds were terrible; soft and lumpy; no support; backs killed us the next day

Ada room was big RIGHT next to railroad tracks so er heard trains ALL night. Grout in shower was coming out from between tiles in the shower and hurt your feet. NOT a three star level hotel. Very disappointed overall.

Nice clean facility. Has everything you need. Customer Service skills are non-existent

The service at this hotel was terrible. Also, when I showered the next day there was not shampoo in the bathroom.

Location. Was assigned a sub-standard room ... felt was treated differently because I booked through Priceline.com. Front desk clerk was extremely unfriendly ... was to much paperwork upon check-in.

It was clean. They allowed me to change rooms. My room was just above the bar. Loud music and talking way into the night. When I complained, the desk clerk was a little on the side of rude. When I went to the gas station to buy some sundries, I was scared. Location a little bit in the ghetto.

I stayed the night before we had to go to the airport the next morning unfortunately we missed the Continental breakfast and could not sleep all night the rooms have no noise barrier could hear doors slamming all night and they did not have fans to drown out noise. We wanted to stay close to the airport so we would not have to wake up early and drive and hour away to airport but didnt end up getting but a few hours of sleep the waterpark was ok kids were not wowed at 8 and 11 maybe younger kids would enjoy the pool water was cold. The food at the restaurant was medicore and because we booked 3rd party did not get the kids eat free so in the future would not stay there although the rooms were clean and the bed was very comfortable.

Management did not mention there would be a well-equipped band playing right below our window. We asked the reception if we could move anywhere but on that side of the building. We were told 'no' and that the music would continue until 1:30 AM. Luckily it ended at 2 AM so we were ready to get up and hit the road. For the money, the management nor the staff were helpful. Thank a bunch.

This was probably the worst stay in a hotel I have ever experienced! It took 3 hrs to get a crib to our room ( I had brought a pack-n-play) but since we had to park a mile away I had to leave it in the car. Finally got a crib at 11:30pm. Purposely booked a hotel with a water park but the 2nd day of our stay they had to close it down for ventilation issues! I had brought my 4 kids under the age of 6 to swim and beat the heat! At 10:46PM the fire alarm went off and continued for 10 minutes waking my kids up, I'm guessing it was a false alarm but no one from the hotel came to let us know it was okay, another customer stepped out in the hall to tell me! There were holes in our sheets.The price of the hotel was outrageous as was the food from the lounge area. No one ever offered to help me with my bags, 4kids, stroller, etc... they just watched me come and go with several bags, pushing a baby and trying to keep 3 others together! I will not recommend this hotel to anyone!