Hotel a Madison

Punti positivi: Location

Punti negativi: It needs to be updated

Punti positivi: The location and the balcony overlooking the Ohio river.

Punti negativi: Its an old hotel that is starting to really show its age. The air vents are rusty, the plug in the shower wouldn't stay up. The bathrooms are poor in design. The lid to the toilet will not stay open when standing do to a counter behind the toilet.

Punti positivi: We enjoyed the view and hottubg

Punti negativi: No

Punti positivi: The view was great, the water was hot

Punti positivi: I liked the views from the hotel room and the room itself was nice. Hotel was older but nicely updated. Location was great, within walking distance to town.

Punti negativi: Breakfast was average. The eating area overlooking town that was shown in pictures was closed during our whole trip. We were really looking forward to sitting in that area with our breakfast. Most things in town were closed for the winter.

Punti positivi: Very clean quiet beautiful view .

Punti positivi: Price

Punti negativi: To many things to list.

Punti positivi: The location And the balcony room!!!

Punti negativi: The room was very warm! Luckily we had a balcony so we slept with the door open! Hill leading to hotel may cause issues in the snow

Punti negativi: What a view!!!

Punti positivi: The view was nice.

Punti negativi: The screen door was off the track upon arrival. The air conditioner wasn’t working at the time as they only had the heat working. Thankfully it wasn’t too warm or too cold out and the floor could be opened.

Punti positivi: Friendly staff and clean room. Pool was busy but still fun. Comfortable beds and pillows.

Punti negativi: We didn’t get a Jacuzzi in our room as specified. It didn’t even have a bathtub only a shower. There was no hot tub on site. The room was not as described online.

Punti positivi: The comfy bed and linens were fabulous! The room was exceptionally quiet. Lastly, having the separate sitting/tv space was an unexpected bonus.

Punti negativi: Whoever decides where the bathroom area items should be placed is not thinking. All of the hand towels were hanging in the tub/toilet room. Why??? The sink area was totally outside of this room in the hallway. Likewise, the bath towels were in a storage cubby out in the hallway sink area. That meant I got out of the shower with no access to bath towels. The bath towels should have been hanging in the bathroom and the hand towels should have been hanging under the sink. The hair dryer was hanging behind the bathroom door. No one is going to dry their hair in a room with no mirror. It should have been stored in the cubby under the hallway sink. Come on people - COMMON SENSE!!!

Punti positivi: Breakfast bar

Punti negativi: Customer service

Punti positivi: Location

Punti negativi: Bed was very high for us ,bed not the most comfortable,only chair in the room was for desk.lots of doors being slammed in very early morning could not connect to internet.

Punti positivi: Room was nice. Bed was comfortable and breakfast was good.

Punti negativi: Shower door was off track and would not close.

Punti positivi: Nothing

Punti negativi: Staff is rude False advertisement Poor communication

Punti positivi: Location

Punti negativi: Hotel under massive renovations which were NOT communicated during the booking process. Hotel was under construction, unfinished and dirty. Beyond construction, my room was without a fridge. I'm extremely disappointed that I paid MORE money to stay here vs other hotels in the area that were likely nicer and more comfortable. I feel cheated paying what seemed to be FULL price for a hotel under construction.

Punti positivi: The breakfast area was clean, the lady in charge of the area was very nice. Limited menu due to Covid 19. The location was in the city of Madison, which is not a walkable distance to the Ohio River or downtown historic district.

Punti positivi: The beds were very comfortable.

Punti positivi: La sala per la colazione e gli addetti erano davvero fantastici! La signora che ci ha fatto il check-in è stata molto gentile e disponibile.

Punti positivi: Everything

Punti negativi: This was the best place I have stayed in a long time!!

Punti positivi: Front desk staff was very friendly and helpful.

Punti negativi: At night, our room smelled strongly like marijuana.

Punti positivi: We checkeed in around 930pm and the lady working the front deck was very sweet and attentive.

Punti negativi: Breakfast was just ok but free.

Punti positivi: Reasonable cost, located near Hanover College.

Punti negativi: Pool was very small and not very clean. No fitness center

Punti positivi: Breakfast food available was ok considering no buffet right now. Understandable. Thx for substitute!

Punti negativi: The hotel nothing. Just too bad a security person could not have gone to the 2nd floor and requested a certain mother to turn down her tv...stop yelling at her children and talking at the top of her lungs.. opening and shutting doors till 1:39 in the am....not enough insulation in the walls for that woman...

Punti positivi: The friendly stuff, the pool and the location.

Punti negativi: nothing

Punti positivi: Location was great to Hanover College.

Punti negativi: Thought the rate was pretty high for the area. Not a whole lot there

Punti positivi: It was in a good location and proximity from the places I was visiting. Clean & quiet.

Punti positivi: The front desk person was lovely. It was very nice to have breakfast included. We would have liked to sign up for your Comfort Inn rewards program but had to get on the road. If you could make it simpler and easier we would have joined.

Punti negativi: There was really no place to sit and eat our snacks in the room. And to only include 2 towels for 2 people was a little chintzy.

Punti positivi: Location

Punti negativi: the rooms need to be a little roomier and the bathrooms a little cleaner.

Punti positivi: Breakfast was exceptional!

Punti positivi: Clean, always updating, friendly staff

Punti positivi: Mi è piaciuta la posizione della zona, è facile entrare e uscire e si trova in una zona sicura della città. Il prezzo è giusto.

Punti positivi: Good water pressure in shower

Punti negativi: Bed not comfortable breakfast lacking any hot items must smell in room

Punti positivi: They gave no hasslle on traveling with a pet (dog). They were very courteous.

Punti negativi: They did not have some type of eggs on their breakfast menu.

Punti positivi: No eggs. Breakfast biscuits were cold

Punti negativi: Duct tape on sprinkler head and red line on tv

Punti positivi: Breakfast is usually cold. No eggs

Punti positivi: good location, surprisingly nice tv

Punti negativi: internet did not work entire stay, outdated room and bath, bad breakfast even for Super 8, very few towels in bath, price seems a bit high for overall condition and how little is provided

Punti positivi: The staff were very pleasant. Overall the hotel was clean, but the hot tub in our first room was not clean. I requested someone come clean it and they put us in a different room that was much better.

Punti negativi: The hotel was as expected.

Punti negativi: The breakfast was terrible - hard biscuits and waffles. There was none of that the second morning. We stayed for two nights and the room did not get cleaned or towels refreshed. The remote batteries died (and it was filthy). A smoke detector in the hall started beeping like it needed new batteries. That went on for at least an hour before I called the front desk. The staff at the desk was never there. I will not come back to this hotel!

Punti negativi: Limited choices. No eggs. White bread only.

Punti positivi: Price and location

Punti negativi: Noisy, people hanging out in the lobby making noise. Fire alarm going off due to smoking in room. Not a good night sleep.

Punti positivi: Clean,comfortable room. Mini fridge and microwave. Breakfast ok, lots of carbs.

Punti negativi: No elevator, had to carry luggage up stairs on either end of motel.

Punti positivi: Dirty, Load upstairs neighbor, not able to sleep well uncomfortable beds.

Punti negativi: Dirty entrance and lobby. Dirty rm and restroom.

Punti positivi: nothing!

Punti negativi: everything! there was black mold in the shower and the drywall was falling off the wall. our light between our bed didn't turn on until we plugged in something into the outlet on the opposite wall then they wouldn't shut off!

Punti positivi: Eravamo a Madison per il Tour of Homes e volevamo un hotel pulito a un prezzo ragionevole. Questo era perfetto.

Punti negativi: La camera era fredda quando siamo arrivati.

Punti positivi: Posizione comoda, pulita, accogliente, lo consigliamo a viaggiatori in economia

Punti negativi: Macchina per il ghiaccio era sporco

Punti positivi: The location was close to restaurants.

Punti negativi: We called first and the rate quoted to us was higher than booking.com. The first room they gave us smelled like cigarette smoke (even though it was non-smoking) and when we took back the bedspread there was dirt and glass chips in the bed - on the top sheet! So they gave us another room that was a little cleaner, but the AC made a horrible noise all night. The shower faucet felt like it was coming off the wall. The bathroom door looked like someone had punched and tried to kick it in. The pool was closed and they had no breakfast because of COVID, so that was not their fault. The check in guy was not that friendly, but the lady at check out was better.

Punti negativi: The room needed to be cleaned, parts of the room were laying in the closet, and the noise and commotion were horrible. I've stayed here 3 times and this time was awlful compared to the rest.

Punti negativi: The beds are super hard, and there wasn't a good vending machine anywhere.

Punti positivi: The staff was nice

Punti negativi: No pool or breakfast like advertised the whole reason y I choose this one! Kids not happy

Punti positivi: Hotel is overpriced for what it is but that could of been because of holiday weekend.

Punti negativi: when pulling into parking lot people are hanging out in their cars a little sketchy.

Punti positivi: Location

Punti negativi: Closed pool. But due to corona

Punti positivi: Nothing I didn't like. Very nice and good location.

Punti positivi: Convenient location. Always friendly staff. Always clean.

Punti negativi: Housekeeping comes fairly early and woke me up. The tv in my particular room had no signal.

Punti negativi: Found a cockroach...

Punti positivi: Cleanliness and check-in process

Punti negativi: No

Punti positivi: HAVE STAYED MANY TIMES. Never disappointed.

Punti negativi: Five minor maintenance issues in the room that needed attention which I told staff when checking out.

Punti negativi: Building is being remodeled which is fine, but the workmanship is poor. There was a large gap between the entry door and its frame Molding at the base of the tub and floor was loose, creating water on the bathroom floor. The girl at the desk did not give us the password or offer us water. We found out this is part of your welcome when we went back to get shampoo and conditioner that was not in the bathroom. There was a different person at the desk and that is how we found out about the wifi and water. We stayed at other hotels during our travel that were less expensive and much nicer.

Punti positivi: We were in Carrollton Ky. for a Square dance weekend, the location was within miles of Butler state park. Other than that the bed was good.

Punti negativi: First the breakfast was good Saturday, but Sunday morning there was no waffles, no ketchup, and no lids for the coffee cups. Not sure but we believe there were friends of a staff member eating breakfast, they all left together. To top it off the cleaning staff knocked then opened the door to our room before 9am, saying sorry that she had it that we had checked out already. She then did the same thing to the people across the hall from us. Then she came back over used her pass key and opened our door. The management had run everyone's cards that were on file for payment. What if we wanted to pay with cash, we fo have that option. The final straw when getting into bed we found a dead stinck bug under one of the pillows. We were not happy with our stay at all and will probably not stay at this location again.

Punti positivi: The property was clean and staff was very friendly. Everyone I Encountered the day of check out were superb and busy cleaning the lobby and hall area.

Punti negativi: The young woman that checked us in was sick. Shaking and having a hard time. I was left wondering why this young woman was still working and not sitting down or resting. There was another employee there that appeared to have been able to step in. We didn’t see her the next day but her health had us worried.

Punti positivi: Staff are friendly, rooms are clean and comfortable. Great variety on complimentary breakfast.

Punti positivi: It was better than a 2 1/2 star rating.

Punti positivi: Cleanliness and staff friendliness.

Punti negativi: location

Punti positivi: Friendly

Punti negativi: Pool was closed.

Punti positivi: Clean, comfortable room with friendly, accommodating staff. We stayed here when the road was closed in a snow storm. Good breakfast included.

Punti positivi: the variety was great and the sausage patties were great.

Punti positivi: Hot tub

Punti positivi: It was clean

Punti negativi: They dont have body lotion .

Punti positivi: Very Nice place with great customer service.

Punti negativi: Every thing

Punti positivi: Convenient area

Punti negativi: Paper thin walls, heard snoring all night from The Neighbor Next Door, cigarette smoke smell in the rooms, ceiling tiles falling out of the ceiling, towel bar hanging off of wall, cracks in the drywall, toilet seat was loose, bad shape, needs renovations

Punti positivi: Clean, friendly staff, easy on and off from highway, bed comfortable, food nearby, space to walk my dog. All good

Punti negativi: Nothing

Punti positivi: Very clean, beautiful area. Staff and guest are very friendly.

Punti negativi: No

Punti positivi: Nothing.

Punti negativi: They gave me the wrong room and wouldnt make it right!!!! Pitiful hotel and pitiful staff!!!

Punti positivi: Gentile

Punti negativi: Non potrebbe lamentarsi di qualsiasi cosa

Punti negativi: Difficile da trovare e vialetto/ area circostante loschi.

Punti positivi: The staff was friendly.

Punti negativi: The halls had a thick smell of smoke. The bathtub was dirty. The bed covering was soiled.

Punti positivi: The staff was great. The breakfast was very good. Lots of options.

Punti positivi: Staff was friendly and accommodating. The A.C. was not working in the first room and we were given another room with no argument. A.C. in 2nd room was fine. Beds were comfortable and clean.

Punti negativi: The halls were hot,stuffy and smelled like cigarette smoke. Stair wells were dirty. Shower and sink constantly dripped.

Punti positivi: Friendly, helpful or at least trying to be helpful staff. Successfully refunded my cancelled second night. Thank you.

Punti negativi: Damp feeling throughout the building no matter how much air on, dark. Combined musty & cleanser stink throughout. Hornet in the curtains, roach-cousin-looking beetle crawling down wall at bedtime. Staff offered bug spray. Would have preferred discount.

Punti positivi: Staff was excellent. Everything was clean and worked properly; very pleased.

Punti negativi: Shower did not work. The faucet only worked on extreme cold or extreme hot, no in between. A guest in another room was smoking and the smoke was coming through the vent system in the bathroom. I had to keep the bathroom door shut with a towel on floor.

Punti negativi: Location

Punti negativi: Room was worn out. Shower head blew water all over the bathroom.

Punti positivi: The staff were very friendly. The evening lady the night we checked in was very helpful. She went above and beyond. The TV worked well, a lot of hotels the TVs continues to lose service this one played well. We enjoyed having a larger fridge and a microwave. The beds were comfortable and so were the pillows.

Punti negativi: We were over charged according to what the price was on booking.com. One of the bedspreads had a smear of something on it. There was a live bug in the shower. The wall paper was coming down in the corners of the room. The hotel was under construction and this was not disclosed in the description. We had no idea about the construction until we walked in the door of the lobby.

Punti positivi: Very pretty, up to date, room was large,

Punti negativi: No

Punti positivi: People were very friendly.

Punti negativi: Rooms and lobby and public restrooms all looked like they were in the middle of renovation. Peeling wallpaper. Wet carpets. Dingy bathrooms. Lots of folks loitering in parking lot all night and morning. The final charge was also $30 more than the booking.com quote.

Punti positivi: Reception

Punti negativi: Nothing

Punti positivi: Quiet. LOOKED clean upon arrival the lady who checked us in was wonderful! Super comfortable bed!!

Punti negativi: Coffee mate creamer in the dining room for breakfast buffet EXPIRED IN OCT 2019!!! months going unnoticed. I paid for a room with a spa tub, and all of the jets in the whirlpool tub were black and filthy inside, so of course I wasted money because we were unable to use. Room had a mildewy musty smell. Lady who checked us out looked out of it and was unfriendly.

Punti positivi: Good location, we have stayed here before

Punti negativi: Hard to find staff. Room wasn’t cleaned one day (and we were out of the room most of the day) also, there was no gym (they are doing a massive remodel so there is no gym and really no breakfast bar. I was sent to another hotel to use their gym and their treadmill was broken. We should have been told about the remodel, we would have stayed elsewhere. Not a good experience at all.

Punti negativi: I sent an email to the manager of the area and never received an answer or a reply. Was advised I had to use a credit card for payment and was not able to pay with cash. My room was non-smoking but the hallway smelled like a smokers booth. The toilet in the room ran constantly. The security on the exterior doors was non-existent due to the staff placing a rock in the door jam so the door would not lock when they would go out and smoke and then not remove the rock. I found it unsecure upon returning to the hotel around 11pm.

Punti positivi: the beds were comfortable, bathroom clea

Punti negativi: air conditioner was filthy, air was bad. carpet dirty and torn. the attendants downstairs were unprofessionally dressed and had greasy hair and raw sores on other ones face. we told them we'd like a different room, but they refused.

Punti positivi: The room was very comfortable and in a great location.

Punti negativi: The people above us were a bit noisy...just footsteps. And there was a kid running up and down the hall on the 2nd day for a good period of time.