Hotel Don Quijote

Cheap but not worth it

Punti positivi: Location

Punti negativi: I booked my reservation through a third-party and upon arrival was not able to check until I emailed them proof of the reservation being pre-paid even though they have the booking my approximate check in time took 20 minutes upon arriving to my it was outdated not clean and mold surrounded the bad the following morning unable to find a room elsewhere I booked online again and took it upon myself to forward the confirmation to the same email address and then called guest services to inform them. After several failed attempts to reach them I went down to the desk to inform them of my new reservation went back upstairs to sleep and housekeeping I attempted to enter the room multiple times until security was sent telling me I did not have a reservation suggesting I go back downstairs to handle, spoke with the manager who did not apologize for the inconvenience. Do not stay at this hotel