Hotel Mercure Graz City

Very friendly staff. Excellent breakfast. Convenient for city centre and Schlossberg.

Room was too hot and we couldn't sleep. There was a very noisy nightclub on the other side of the road so it was too noisy to sleep with the window open and the air conditioning was switched off at night.

Location

Air conditioner

It was right next to the train station.

The hotel has a great location at Lendzplats with a lot of great coffee shops, restaurants, and the market. I loved how clean it was and the staff was so nice to me when I desperately needed to check in early. I could wait 20 min in the lobby and they fixed it.

Would have liked seeing something in the tv with English (other than news)

The hotel is ideally located to go on a stroll into the Graz Old Town, all the while being surrounded by several supermarkets and drugstores which comes very handy. The rooms (we stayed in the Executive Suite) are spacious and smartly designed, bathrooms clean and boasting all the necessary accessories. Very satisfied with the parking (in the same building as the hotel, reachable by lift). Staff very helpful, came to our succour when we forgot our baby's cocoon in the room. Nespresso coffee machine in the room always appreciated.

Breakfast could have been significantly better, virtually the only thing that stopped me/us giving an even higher rating.