Funchal hotel vicini a Frederico de Freitas Museum

Punti positivi: Superb breakfast; hotel facilities especially the sea access, swimming pools and spa. Service and the Staff is really 5* and go the extra mile.

Punti positivi: Perfect ocean view - upgraded to a suite.

Punti negativi: Nothing

Punti positivi: We liked everything about this hotel. The setting is splendid with great views. The gardens are colourful and well kept. The room was spacious, extremely comfortable and very well serviced. The staff were very engaging and genuinely caring. The pool area was spotless and the salt water pool excellent for a swim. The breakfast buffet in the Rose Garden was exceptional especially the fresh fruit (including local varieties) and the freshly made omelettes as well as the warm pastel de nata. The changing evening buffet in the Rose Garden was also good with high quality produce well cooked. The starters and patisserie were particularly classy. Finally in the prevailing climate of worries about the pandemic, standards of hygiene were extremely high.

Punti negativi: Nothing, all was good.

Punti positivi: Tutto perfetto. Ho viaggiato tanto per lavoro e anche per svago negli ultimi anni. Beh questo è stato un albergo perfetto:"è piaciuto al primo colpo anche a mia moglie....... e questo dice tutto". Servizio in camera perfetto (cena sul balcone vista mare) e di qualità elevata. Colazione nel ristorante della terrazza magnifica. Insomma cosa si può volere di più?

Punti positivi: We traveled in early March for our honeymoon and had a fantastic two night stay. We booked a superior room with sea view but got upgraded to a superior room with Bay view, which had a gorgeous balcony from where you could see Funchal, the ocean and the sunrise (if you’re an early riser). The bed was very comfortable. The staff is great. We enjoyed eating breakfast at Gallo d’oro, especially the service and nice views (food was also good but not as memorable as the pleasant surroundings). It was amazing to sit by the pool over the cliffs with a view over the ocean and Funchal while lying in our sun-beds. The location and the views is quite something special. We were happy with the quality of the restaurants in the nearby area.

Punti negativi: The hotel is located in a crowded tourist place with busy roads (not fun to walk around). It’s peaceful while you’re within hotel facilities but as soon as you walk out of the hotel we grab lunch or dinner the relaxing glow of the hotel fades away. As young adults who are comfortable arranging our own transport (car rental), we feel we got more value for our money staying at another place outside Funchal later in our trip. If you are looking for adventures you may prefer to stay at another place. For our honeymoon trip and with our available budget, staying two nights at the Cliff Bay Hotel was just perfect.

Punti positivi: It really is an incredible experience. From the welcoming staff to amazing food. The facilities are amazing and it is 5 star in all ways

Punti negativi: Nothing. It was an amazing stay.

Punti positivi: The hotel has an excellent location. Great environment, excellent food

Punti negativi: One thing we found disconcerting was that the hotel only provide one complimentary water bottle for day of arrival and any subsequent water bottles are charged at a rather extortionate cost, reflects poorly on a 5 star hotel with great reputation. I suggest walk 20 metres and get 1L water bottle for less than 0.50euro

Punti positivi: Posizione ottima su una scogliera fiorita, con ascensore per scendere alle piscine e alla piattaforma in cemento a livello del mare. Silenzioso e tranquillo. Colazione varia e di qualita'.

Punti negativi: Niente

Punti positivi: Hanno soddisfatto la nostra richiesta speciale e hanno reso il nostro soggiorno molto confortevole.

Punti negativi: Ho dovuto pagare per il parcheggio.

Punti positivi: Nice hotel. Quite big, but interior is impressive. Nice view to the ocean from the hotel room.

Punti negativi: A little bit cold in the room. Cold bathroom. Coffee in the breakfast was poor.

Punti positivi: Buona colazione internazionale

Punti positivi: Incredibly clean and Comfortable. Beautiful pool. Easy stroll to the waterfront

Punti positivi: Breakfast was very good so much chose from

Punti negativi: Shame Alcart resurant was not open

Punti positivi: The staff were friendly and helpful. The location was good.

Punti negativi: There was no lotion in the room.

Punti positivi: L’hotel, recentemente rinnovato, merita sicuramente le 4 stelle assegnate: accogliente, spazioso e funzionale. La posizione è molto comoda e tranquilla, ottima la vista mare, ottima la prima colazione, la pulizia, la cordialità ed efficienza di tutto il personale. Molto gradita la sorpresa di una ottima torta al cioccolato nel giorno di un nostro compleanno oltre che di una piccola bottiglia di vino madeira al nostro arrivo.

Punti negativi: Spazio molto ridotto per armadio e cassetti.

Punti positivi: Ottima struttura, moderna, piscina + solarium top, ricchissima colazione. Ottimi drink al bar. Servizio navetta gratuito per e dal centro di Funchal.

Punti negativi: Pavimento bagno non sempre pulitissimo.

Punti positivi: Moderna/nuova/arredamento.

Punti negativi: Incredibile a dirsi ma una struttura di questo livello e con 100 stanze è servita da due dico due ascensorini da 8 persone strettissimi. Una lotta è lunghissima attesa per raggiungere e scendere dal quattordicesimo piano !!!

Punti positivi: Spotlessly clean. Helpful friendly staff. Good facilities and nice location.

Punti negativi: Being extremely picky but the shower pressure in the room wasn't great. No negative points really stand out.

Punti positivi: Praticamente tutto

Punti negativi: La capienza degli ascensori

Punti positivi: Buona posizione. Vicino a molti ristoranti per cenare, comodo per uscire in macchina da Funchal per le escursioni. Camera molto grande, ottima pulizia. Buon segnale Wi-Fi, colazione abbondante.

Punti negativi: Ascensori insufficienti e lenti. Il parcheggio dovrebbe essere incluso nel prezzo.

Punti positivi: Got a free upgrade on my room, everything was exceptional, the room was very large, the balcony was amazing and the view was great. Breakfast is good, lot's of food and diversity. Went to the indoor pool and also the jacuzzi, everything great. I would repeat definitely.

Punti negativi: Nothing, loved everything.

Punti positivi: This hotel and its staff is 100%, the food service and views are all outstanding

Punti negativi: There was nothing to find fault with

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Very good facilities and excellent staff

Punti positivi: Great location, stylish design and spacious, clean room and areas, friendly staff. Lovely balcony terrace with a superior room, sea view but private at the same time.

Punti positivi: Location pool size of rooms

Punti negativi: Price of cocktails

Punti positivi: loved the waiters they where on top of things with coffee and keeping the tables clean

Punti positivi: Reception pulizia posizione

Punti negativi: Servizio sala poco professionale e dozzinale, cibo poco curato nella qualità e presentazione

Punti positivi: Presa camera fronte mare, vista spettacolare. Ottima la posizione hotel, molto pulito e in una zona molto tranquila. Personale molto disponibile e gentile. Colazione richissima. A pochi passi si scende tranquillamente in mare. Molti locali vicini per cenare e bere.

Punti negativi: Niente

Punti positivi: Our room 979 was fantastic , I emailed the hotel before hand - my request for a quiet room , twin ( had 2 v comfortable doubles) with a pleasant view ( wow sea views from this room’s balcony ) exceeded our expectations as we had only booked a twin side view room- Although we had to eat early 630/7. Was able to use 3 specialty restaurants on our short stay. The Japanese one was our favourite. The buffet for breakfast and lunch was very good. Especially the fresh fish cooked while you waited. Also it was nice to be able to eat outside for lunch. All the staff were very friendly and helpful. We asked for diet coke for fridge and this was remembered. Liked having a kettle in our room. Although only 1 choice of each wine colour -type i liked the dry white . Although only a glass served With meals at a time the staff fill up as soon as one looks nearly empty. Thanks The Floaters decaf coffees were v pleasant after dinner too. Able to try several Maderia wine and some Poncha Rum via the AI. Although not all to my taste was nice yo try. The sweet Madeira wine with the lunch’s fruit cake was my favourite. Red Hop on off buses stop minutes away. Easy walk to a small mall - forum shopping centre which was open til 10pm .

Punti negativi: Outdoor pool out of action until end of the month. Was able to use indoor pools/ spa instead - main disadvantage was it was a bit of an eye sore also wasn't prewarned before we checked in. Maderian restaurant- their signature dish was a let down. I hope just an off day for the chef but fish overcooked, no passion fruit sauce and 1 tiny sliver of banana only on it.

Punti positivi: La posizione. L’all inclusive

Punti negativi: Non è una struttura da 5 stelle. Massimo 4.

Punti positivi: The breakfast was great, especially the poached eggs and the porridge. Appreciated the choice of hot or cold plates. The room was large and comfortable with 2 double beds, plenty of pillows, nice duvets, comfy chairs, good sized TV, large bathroom, private balcony where you could smoke if you wished. Dining room staff and housekeeping staff excellent.

Punti negativi: The food at the evening meal was disappointing, I would rate it only 2 or 3*. The shower area in our room, although very large, was lethal! The large shower tray was so slippery and there were no grab rails. Reception were able to provide a rubber mat when asked but this felt like a dangerous design error. Also nearly had several accidents going from room to balcony and vice versa - there is what seems like an unnecessary step down into the room - just when your eyes need to adjust to different light levels. No choice of what weight of bedding - only a quite thick duvet which was too hot the first night, a spare blanket would have been nice as a choice.

Punti positivi: Gym, swimming pool, quiet neighborhood, very helpful staff, tasty food, comfortable beds, clean room.

Punti negativi: The gym has a lot of equipment, but most are rusty. Not very good coffee.

Punti positivi: Tutto.

Punti negativi: Ci è piaciuto tutto.

Punti positivi: the hotel is so good that many people return year after year....

Punti negativi: they have a lot of fish dishes and also stews/casseroles. It would be nice to have simple chicken breasts, steaks and things without sauce.

Punti positivi: Staff were lovely and hard working

Punti negativi: Areas around the outdoor pool were quite slippy, more issues when kids were tempted to run around

Punti positivi: Staff on check out was friendly, explained that even though we were no longer wearing our wristbands, we had access to lunch and drinks before we left. Nice little promenade walk when you leave the hotel through the pool-side entrance. Shampoo, body wash and lotion, soap etc provided. No conditioner. Drinks (pepsi, 7-up, briska and water) in fridge, part of all-inclusive and topped up when finished.

Punti negativi: Grumpy male staff member checked us in - not a great first impression. Had blue plastic wristbands placed on us which were really tacky. Saw others wearing white or gold wristbands, just made me feel like we were cattle. You are told you can book the Italian/Madeiran/Japanese restaurant during your stay, you are not told to do this ASAP as they book up very quickly, therefore we were unable to visit any of them. Wanted to book a couples massage on a Friday and were told this is only on a Sunday - we were leaving on Saturday. Wanted to book any other massage - were told there was nothing available until Sunday. All inclusive "snacks" consisted of stodgy pizza, chips, chicken nuggets, cakes, salad - looked mostly like a school dinner. There were no actual snack foods available i.e crisps, popcorn, chocolate, biscuits, pretzels etc. No tea or coffee facilities in room. No room service available - not very 5 star at all. Towels in bathroom were harsh and rough, not good quality. Shower door had no sealant on the bottom so water would leak out onto the floor every time. Toilet paper was absolutely rubbish, so thin I could see my hand through it. I buy better quality toilet paper for my home! No slippers or spa/swimming towels in room, lady from spa had to contact housekeeping about it. Most furniture was old and dated. Breakfast was okay. Lunch was bland. Dinner was full of fish so overcooked it was hard. Food is not labelled adequately and does not pay attention to allergies or dietary requirements. It was often mis-labelled or not labelled at all. An omelette I ate ended up having ham in it - not suitable for my vegetarian diet at all and made me feel sick - this was not labelled as having ham in. This is a hotel where the elderly come to stay for a month or more on repeated visits - therefore most staff paid more attention to the "regulars", even bringing their buffet food to the table for them.

Punti positivi: Helpful staff, lots of space (about 30% full), plenty of food and drink. The weather was ideal for me - low to mid 20s all week.

Punti negativi: Quality of cooking - food was mostly overcooked and recipes were ordinary, very little exciting or new.

Punti positivi: Location was close to tourist attractions and had an amazing view.

Punti negativi: Nothing, everything was absolutely perfect

Punti positivi: La stanza e la posizione in qui era

Punti negativi: La chiusura nel retro della struttura e il portone per accedere all'ascensore per salire nei pi ani non abilitati da tesserini magnetici ma solo da pulsanti collegati con la recepion

Punti positivi: We had a room in the 8 floor with amazing panorama.(to the port/sea and the parts of the city spread out on the mountains slopes. The breakfast was very good and also the service of the staff.

Punti positivi: It was very easy to reach to the main street and the main part of the town. Airport shuttle station was very close and as far as the hotel itself was concerned, the staff were very friendly and helpful.

Punti negativi: The indoor sport and swimming were not complementary and the hotel guests should pay for it. I would prefer to pay a bit more in the beginning and use hotel facilities without payment for each day of using.

Punti positivi: Colazione ricca, camera vista mare in collina ma lontana dal centro

Punti negativi: La scarsa pulizia ovunque in 10 giorni non hanno mai lavato i pavimenti della camera

Punti positivi: The views. The staff was also very kind and helpful.

Punti positivi: As soon as you walk into the Hotel you feel at ease due to the beautiful lounge area surrounded by orange lights then you have the staff who are very well presented and are very polite. The rooms are also very nice pictures do not lie couldn’t ask for better for the price I paid. Location of the hotel is spot on as it’s about a 10-15 minutes walk from the city centre where there are lots of places to eat and have fun.

Punti positivi: Breakfast was varied, amazing views from the room and restaurant, parking is free, and overall a comfortable stay

Punti negativi: The facilities - indoor pool and jacuzzi were against a fee despite the room rate already being on the costly side. Room wasn't cleaned for 2 days due to Christmas but at least a basic cocktail was offered free of charge.