Hotel: New Town, Edimburgo

Punti positivi: Zoltan alla reception era un grande. Al ristorante e al bar erano efficienti e cordiali. Le camere erano pulite e ben arredate. Non vediamo l'ora della nostra prossima visita

Punti positivi: Il numero Uno è stata un'esperienza incredibile. Il personale dell'hotel e del ristorante non avrebbe potuto essere migliore durante il nostro soggiorno. Direi semplicemente di tenerlo al passo!

Punti positivi: Splendido hotel storico in una posizione perfetta. Il personale non avrebbe potuto fare di più per essere disponibile. La camera era arredata con gusto ed estremamente confortevole. Il bagno era spettacolare.

Punti positivi: Eleganza impeccabile.

Punti positivi: Staff very helpful but room not ready, 3.45 before ready

Punti positivi: Top class

Punti positivi: Staff was wonderful, super efficient and friendly.

Punti positivi: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Punti positivi: Extremely comfortable bed

Punti positivi: Great central location. Room was excellent.

Punti positivi: Staff excellent very tastefully decorated

Punti positivi: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Punti positivi: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Punti positivi: The hotel and general ambiance

Punti positivi: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Punti positivi: Very beautiful, comfortable and clean hotel. Staffs are attentive. Central located with gorgeous and quiet park in front of hotel.

Punti positivi: Beautifully located and presented . Room was a little tight for space

Punti positivi: Perfect location, central to everything but calm away from festival madness.

Punti positivi: Good breakfast, great bed

Punti positivi: Quando siamo arrivati erano le 10 del mattino e il check -in era possibile farlo dalle 15. Abbiamo lasciato le valige in reception per diverse ore e al nostro ritorno quando siamo arrivati in stanza non potevamo credere ai nostri occhi. Stanza lussuosa arredata con uno stile classico- moderno molto piacevole. Nonostante fossimo solo in due, avevamo a disposizione due letti matrimoniali e due divani, da non credere! Sulla scrivania era presente la macchinetta del caffè, un mini frigor con due bottigliette di acqua e tutto l'occorrente per poterci degustare un thè o cioccolata con biscotti inclusi. Per curiosità abbiamo chiesto alle receptionist (molto gentili) se fossero a pagamento e con sorpresa ci è stato detto che era tutto incluso. Colazione a buffet per quella continentale e a parte (tutto incluso nel prezzo) a scelta la colazione scozzese normale o vegana. Consigliatissimo, ci tornerei!!!

Punti positivi: la camera, la colazione, il look&feel. La disponibilità a cambiarmi la camera per averne una di maggior mio gradimento

Punti positivi: Very nice location Beautifully decorated with very nice rooms Lovely staff and great service Would highly recommend

Punti positivi: La stanza

Punti positivi: Siamo rimasti assolutamente entusiasti del soggiorno presso The Bonham. Hanno risposto a tutte le nostre esigenze con rapidità e cortesia. Camera molto grande, pulizia ottima. Un posto magnifico per soggiornare a Edimburgo.

Punti positivi: L'ambiente elegante e curato anche nei minimi dettagli. La gentilezza e la professionalità di tutto lo staff. L'ottima cucina e il letto comdissimo

Punti positivi: The staff really tries to accommodate all requests. Common spaces are well put together.

Punti positivi: Dinner was very good

Punti positivi: Very comfy bed, cool with efficient air conditioning. Excellent bathroom with separate shower. Quiet. Used the car park which was very convenient and good value.

Punti positivi: Its got its own car park which is a big bonus in Edinburgh you also get it at a preferential rate The bed was very comfortable. There was a safe in the room at a decent height for using it and u didn’t have to pay extra for it. It had a walk in shower and a bath. They gave u 2 half litre bottles of water complimentary. Mini bar,tea and coffee making facilities and 2 usb points at my side of the bed. Face cloths and plenty towels. Liked how nobody could go to the residential parts of the hotel unless they were staying there as you had to scan your room card before the lift would move and when u got to your room the lights would be on for you. It has a beautiful pool and spa

Punti positivi: My stay was great I would of like to experience swimming in the pool and a taste of the hydro pool also but too expensive for one person other I enjoyed my stay and would stay there again. Staff very friendly and helpful.

Punti positivi: The food is brilliant and the spa with thermal suite are perfect for making any break here a relaxing one. It was our wedding anniversary treat and we had the nost wonderful time and were thoroughly spoilt.

Punti positivi: Hotel was luxurious, staff were pleasant. The spa was good.

Punti positivi: Location

Punti positivi: Central, friendly staff, breakfast, ease of registration.

Punti positivi: Location was fabulous. The staff was very nice although we do wish the bar staff would Be more attentive to guests.

Punti positivi: the reception staff were excellent the spa staff were excellent

Punti positivi: i have visited this hotel on a number of occasions, i love the club rooms as they really deliver what they say, the lounge with open bar and canapes is superb, i am not a spa person but the guests were raving about it. i look forward to my next trip there.

Punti positivi: Ottima posizione, pulizia eccellente, cordialità dello staff. Camera spaziosa con vista sul castello. Ricca colazione. Ottimo hotel per visitare la città.

Punti positivi: Club room quality and comfort in a great location and at a good price - Lived it!

Punti positivi: Stayed here before lovely hotel good staff and tasty breakfast. Location is very good for visiting Edinburgh for a weekend.

Punti positivi: Great location, about a 5 minute walk from Waverley Station and off the noise from the Royal Mile.

Punti positivi: It was lovely felt room was a bit small and it wasn’t very warm

Punti positivi: Location was great, bed very comfortable.

Punti positivi: the hotel is right in the middle of edinburgh but as the rooms are at the back of the hotel it is very quite. We have stayed here before and chose to stay here again. The rooms are very modern and comfortable and the hotel has a nice atmosphere with friendly staff

Punti positivi: Location is good. Right behind Hertz and Edinbourgh playhouse.

Punti positivi: Location and breakfast was good.

Punti positivi: ottima posizione servita da tutti i mezzi pulizia davvero ottima , anche la moquette in camera

Punti positivi: Great location, big room, nice staff

Punti positivi: posizione perfetta per visitare la città , comoda a tutti i mezzi pulizia ottima, anche la moquette in camera

Punti positivi: Breakfast was good. Our TV would not work initially but a maintenance man came immediately and re set it. All staff very friendly and helpful. good that we could store luggage on departure.

Punti positivi: Il check-out tardi la domenica pomeriggio (il volo partiva tardi). Buona scelta per la prima colazione, benché non ci fossero piatti caldi. Ottimo personale, cordiale ed efficiente, senza atteggiamenti strani. Ottima posizione, tutto raggiungibile a piedi. Il tram collegava l'hotel all'aeroporto.

Punti positivi: Great location, easy to find from Waverley Station, check in was quick and easy, room available even though we arrived early, staff pleasant and very helpful, checkout time 12:00 o’clock which was great for us.

Punti positivi: I loved the location of our room I really enjoyed the hot chocolate ... complimentary 24hrs

Punti positivi: Bella struttura, efficiente, organizzata e direi molto orientata alle esigenze dei clienti. Gentilissimo il personale ed attento a soddisfare nel modo migliore i piccoli imprevisti che possono capitare.

Punti positivi: Alex is very helpful and friendly. We arrived earlier but managed to check in. Room and lobby area are clean and neat. Breakfast is simple and good. Excellent location.

Punti positivi: La posizione è perfetta. Utile il servizio di bevande calde nella hall.

Punti positivi: Excellent stay - the welcome, food, accommodation and location were all outstanding. A great experience!

Punti positivi: Every thing

Punti positivi: The breakfast is good! I like the croissants and pastries. Ham and cheese are very generous.

Punti positivi: Great location - near shops, amenities and sights. All-day coffee and 24-hour possibility to order food/drinks was very welcome. Reception staff very good. Decor is great mix of funky and traditional with quirky local touches.

Punti positivi: Superb location Decent rooms Good breakfast

Punti positivi: Good location

Punti positivi: Lighting: not good near tall mirror. Used this space to dry my hair. Bedroom: slightly more compact than we expected, but good enough for a few days. There was often running water noise - we think it was the air con. Bathroom: spacious good shower. Breakfast: good selection. Porridge runny first day, better 2nd, and really too thick on 3rd. Staff brilliant. Called cabs etc. Nice to have a bar.