Griya Santrian

Pools and grounds are lovely, very tidy and clean. We were next to the middle infinity pool which is like being in the jungle, so beautiful. Breakfast was good with a lot of variety. Great size and quality pool towels. Nice, spacious room with an exceptionally comfortable bed. The staff were always prompt when we requested ice buckets, different pillows etc. We were given a late checkout which is always so appreciated and helpful.

We were in room 124 with a lovely outdoor patio area but it needed a ceiling fan. The room is midway through the resort so you doesn't get sea breeze. Our biggest compliant was not enough sun lounges and a lot of the ones there have collapsed on one side so not comfortable or pleasant to lie on. Management needs to enforce their policy of guests not reserving lounges that they're not using. It was a constant problem. Some guests who we are told are annual guests are extremely selfish with regard to this behaviour. Management does not deal with them because of their repeat patronage.

Fantastic location. Great helpful and friendly staff. 3 pools made it easy to find a quiet place. Would definitely stay again!