Recensioni ospiti
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Coppie
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Viaggiatori solitari
Valutazione complessiva
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9.0 "Ottima colazione."10.0 "Il 100% è
soddisfatto del prezzo della colazione ." -
8.6 "Servizio eccellente."9.5 "Il 95% pensa che lo
staff sia molto gentile ." 8.1 "Il 81% considera lostaff della reception eccellente ." 9.7 "97% degli ospiti è statofelice con il servizio navetta ." -
8.5 "La posizione è eccellente."10.0 "
Centro città facilmente raggiungibile , lo afferma il 100%." 9.4 "94%ha gradito la vicinanza alle attrazioni turistiche ." 10.0 "100%ha gradito i ristoranti e i bar ." 8.3 "Il 83%ha gradito la vicinanza dei negozi ." -
6.4 "Le camere sono accettabili."6.4 "Solo 64% degli ospiti afferma che
le camere siano sufficientemente pulite ." 5.0 "Solo il 50% pensa chel'arredamento sia funzionale ." 5.2 "Solo 52% degli ospiti afferma chele camere sono moderne ." -
6.4 "Internet è nella norma."
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3.3 "Attrezzature per sport e benessere non adeguate."
Valutazione complessiva
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9.0 "Ottima colazione."
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8.7 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." 9.5 "95% degli ospiti è statofelice con il servizio navetta ." 7.7 "Il 77% considera lostaff della reception eccellente ." -
8.5 "La posizione è eccellente."10.0 "
Centro città facilmente raggiungibile , lo afferma il 100%." -
8.2 "Buon rapporto qualità prezzo."
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6.0 "Le camere sono accettabili."6.3 "Solo 63% degli ospiti afferma che
le camere siano sufficientemente pulite ." 6.4 "I letti sono accettabili per il 64%."
Valutazione complessiva
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9.2 "Ottima colazione."
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8.7 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." -
8.6 "La posizione è eccellente."
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8.1 "Buon rapporto qualità prezzo."
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6.4 "Le camere sono accettabili."
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4.9 "L'atmosfera non era piacevole."
Valutazione complessiva
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9.0 "Ottima colazione."
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8.6 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." -
8.3 "La posizione è eccellente."
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8.1 "Buon rapporto qualità prezzo."
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6.3 "Le camere sono accettabili."6.6 "Solo 66% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
6.2 "Pulizia nella media."6.6 "Solo 66% degli ospiti afferma che
le camere siano sufficientemente pulite ."
Recensioni recenti
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9.1recensione da
Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants. In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
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4.2recensione da
Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
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9.7recensione da
The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center... Price was ok could have been a better value
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6.0recensione da
Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
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5.1recensione da
Great location in downtown Dallas, close to the AAC and museums. Our room had some problems with the AC. No offer to move or discount the room.
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4.8recensione da
Location, close to American Airlines Arena Able to check in early Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
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9.1recensione da
Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants. In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
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9.7recensione da
The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center... Price was ok could have been a better value
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4.2recensione da
Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
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6.0recensione da
Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
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5.1recensione da
Great location in downtown Dallas, close to the AAC and museums. Our room had some problems with the AC. No offer to move or discount the room.
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4.8recensione da
Location, close to American Airlines Arena Able to check in early Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
