Cozumel hotel vicini a La Plaza Cozumel

Punti positivi: Il personale addetto al ricevimento e alle pulizie era estremamente cordiale. Il cibo era eccellente.

Punti negativi: Gli organizzatori di vacanze fanno ogni minimo sforzo per ingannarvi e per vendervi multiproprietà. L'hotel era molto rumoroso.

Punti positivi: The food was plentiful and all the staff was so friendly and helpful. I was a little worried about my lack of Spanish but almost all who we came in contact with spoke English.

Punti negativi: Room service orders weren't always correct. And there is so much noise from the hallway. They have signs up asking for silence, but it could also have been addressed on check-in. I'm sure all the marble flooring made it echo!

Punti positivi: The staff was AMAZING! Everyone was came across was so nice and helpful. Before every meal we were asked about food allergies and were prepared any separate meals as necessary. Most of the food was good to decent, some was sub par, but overall it was ok for an all inclusive. I don't feel we were bothered by any timeshare people. Beware of Fire coral off the side where you can do SUP. Staff had good activities including water aerobics and make your own bracelet. The resort credits aren't really worth it since you have to pay 16% "tax". Drinks were very good and plentiful, bars wherever you went! It was a small resort but was plenty big for us. We also transferred to a sister resort in Cancun for the last day there so we weren't rushed getting back to airport which was great and let us have an extra day in the sun. Overall great time, nice and relaxing. The beds were SOOOO comfortable, you never wanted to leave!

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Staff is exceptional! Very pleasant and polite with desire to meet our needs with pleasure.

Punti negativi: Moderately crowded

Punti positivi: Great resort to getaway with spouse. Very scenic, with snorkeling and scuba diving on site. Food was lack luster with the exception of the “special” Chef’s romantic dinner which we used resort credits (and paid about $100) for. Dinner included grilled lobster tail. No beach on site but two large pools and we’ll appointed rooms wIth spectacular ocean views. Would definitely visit again.

Punti negativi: No beach, mediocre food, corny live entertainment

Punti positivi: Beautiful property with fantastic amenities. Staff is friendly. Food at the restaurants was pretty good. We used Resort Credits to have a romantic private dinner on the and the chef's dinner, both were excellent. The dive op located on site was pretty good as well.

Punti negativi: Service in the rooms was inconsistent. We paid more for Concierge level. It was supposed to come with nightly petit fours, but we only received them on a few of the nights. The coffee maker in the room wasn't working the first morning. We managed to fix it, but then they didn't consistently restock the coffee everyday. So I ended up dressing and walking down to the lobby every morning to get coffee. I didn't like that children were allowed at the swim-up bar. Bars should really be adult-only. Also, we used Resort Credits for diving. They tell you to check in and then go to the desk about using your credits, but if you don't book the diving ahead of time, it gets all booked up

Punti positivi: Struttura molto accogliente, posizione centrale

Punti positivi: Nice hosts Good beds Good facilities in the room

Punti negativi: No charging point close to every bed of the room The shared bathroom was quite far from the room

Punti positivi: This place is absolutely amazing!! It is so beautiful, like a small oasis in the center of the island. We felt very velcome, and would definetly like to come back here. Don’t hesitate, book it! It looks even better then in the photos.

Punti positivi: Jorge was really nice, we felt welcome. The place is simple but comfortable, location is perfect, cloth enough to the center but far enough to remain quiet.

Punti negativi: The place is really nice, common areas comfy and good vibes. Only little thing, our room was a bit dark, with only 1 small window.

Punti positivi: possibilità di noleggiare le bici o il motorino, posizione abbastanza buona

Punti positivi: The host

Punti negativi: It was a little bit too noisy.

Punti positivi: It’s run by the nicest people in the world. Very caring, very considerate, very welcoming, very friendly, and very eager to explain in great detail anything you want to know and to make sure you understand. Loaded with recommendations for things to do and places to go, and for great places to eat and really mingle with the locals. Great beds, great a/c, reliable hot water. I also rented a scooter from them, which was a great deal to begin and of course very convenient. Just a delightful experience in every way.

Punti negativi: What didn’t I like?? Be serious!

Punti positivi: Buon rapporto qualità/prezzo

Punti negativi: Il bagno in camera non aveva finestre o ventola, a fine giornata sinsemtiva odore forte di umidità

Punti positivi: Convenient price. Is on a good spot, close to main plaza, super market around the corner. Easy to find a taxi if needed. Jorge is a great host!! He takes care and pride of Caribo. He tries to make your stay as good as possible.

Punti positivi: Posto a 4 isolati dal centro in zona relativamente silenziosa. Piccola struttura gestita da simpatica e giovane coppia. Ottimo per persone con zaino in spalla che non vogliono il caos della piazza principale vicino.

Punti positivi: I loved that the room had a hammock in it. It was great for midday naps. The location is great because it’s not in the touristy area but close to it. There are so many amazing non-touristy restaurants nearby. The host was super welcoming and helpful. He provided a lot of suggestions on where to go and what to do. There’s a kitchen that you can use when the staff aren’t using it. Also, I love that this place actually is concerned with sustainability and makes an effort to limit their footprint.

Punti negativi: Nothing. It was great.

Punti positivi: Beautiful property and big room. The host is very friendly and welcoming. I love that drinking water is provided with refillable bottles to minimize plastic bottles on the island!

Punti positivi: Nice people, good position, very large room. Everything you needed.

Punti negativi: Everything spot on

Punti positivi: Perfect location, very friendly staff , perfect nice garden, big and nice rooms with with good air conditioner.

Punti positivi: Love the location, as it was close to the ferry station and the local markets and restaurants. The staff were amazingly kind to quickly check us in, provided everything we needed and even got us coffee and bread for the courtesy - even at 5 am (as we had to ride the earliest ferry back to Playa del Carmen). Bathroom was wide and clean, beds were comfortable, ac and refrigerator worked fine. Would definitely recommend friends and families to stay.

Punti positivi: Molto bello il giardino e la camera (spaziosa)

Punti negativi: Le persone alla reception poco sorridenti e accoglienti. La colazione era poco soddisfacente (hanno della frutta buonissima in Messico e ci hanno offerto un succo che sapeva da medicina)

Punti positivi: Staff gentile

Punti negativi: La stanza Jasmine è incredibilmente umida (sembrava di soggiornare in una caverna) e la colazione un po’ deludente. Per fortuna c è una panaderia pasteleria vicino alla struttura.

Punti positivi: great location, near all the bars and clubs but very quiet on the side street. powerful hot showers. plenty of bedding and towels. tv worked in English. big kitchen

Punti negativi: no sheltered area for smoking, nor no ashtrays/bins outside

Punti positivi: Location

Punti negativi: Breakfast wasn’t ready on time

Punti positivi: Elegante, immersa nel verde, struttura e arredamento caratteristica.

Punti negativi: A volte è capitato che non andasse internet.

Punti positivi: Clean Rooms, Small but nice kitchen, very friendly stuff, Breakfast in the room

Punti negativi: Used up facilities, a little smelly bothroom

Punti positivi: We loved this beautiful little hotel . The location was perfect, a short walk to the ferry, shops and restaurants. It was very quiet and the courtyard is lovely. We really liked having the option of using the kitchen in our suite too, especially nice for breakfast. The staff were very friendly and their English was very good which we found helpful. This was our first stay at this hotel and we would definitely stay here again. We like the charm of the Cozumel we remember from past years and this hotel fit perfectly for us.

Punti negativi: The air conditioner was a little noisy in our room. We mentioned this to the manager and perhaps it is something they can fix for the future

Punti positivi: Le docce erano molto calde e avevano una buona pressione. Il condizionatore funzionava bene.

Punti negativi: Il letto era molto duro. Ci siamo svegliati irritati e rigidi.

Punti positivi: Prima categoria

Punti positivi: Vista mare, pulizia, piscina, a due passi da tutto

Punti negativi: Nulla

Punti positivi: Posizione gentilezza

Punti positivi: We spent a week here and were very happy. It is pretty basic, but the important things are covered. Great location on the main drag, about a quarter mile from ferry and the Mega grocery store, an easy walk with rolling bags. The large room was clean, bed comfy, and bathroom with good size shower. The WiFi worked fine and there was a small fridge in the room. Morning coffee and sweet rolls delivered to the room each morning was a very nice surprise. There are some great beach resorts a short taxi ride away, Buccanos was by far the best and cheapest. Plenty of good mom and pop restaurants just a few blocks back from main drag

Punti positivi: Nothing all was very good

Punti negativi: Everything

Punti positivi: Posizione buona, ottima vista mare dalla camera, staff gentilissimo!!

Punti positivi: View from the room to sea was amazing

Punti negativi: Pool area not very clean

Punti positivi: We loved this place! At arrival the nice fellow at reception let us store our bags (we were way early) and fill our water bottles. The room was ready an hour later. The lovely Coral, who manages the place, introduced herself and made sure we knew she was available for any other needs/questions we might have. The room was so BIG and spotless and the ocean filled the entire sliding glass door. The terrace had two nice chairs and a hammock chair. It was fun to watch and hear stuff going on in the street below. Inside, it was well insulated so not much noise and you never heard another person in the building. Good, quiet air con too. The tray of coffee, OJ and rolls delivered to the room every morning (you just tell them the time you would like it) was so perfecto! Coral made us feel so welcomed, helped us rent a car one day and happily answered any questions we had. This was an amazing value given the View, location and warm hospitality. I would return in a heartbeat ♡!

Punti positivi: Reception, free breakfast, very close to ferry, comfortable bed

Punti negativi: -

Punti positivi: Great staff and very clean room. Downtown convenient location. I stay here every time I dive!

Punti positivi: Hotel is ocean front, in a prime location, only a few steps from the cruise port. Room was spacious and clean. Staffs were very helpful and courteous. Best value in town.

Punti negativi: None

Punti positivi: Great location right on the edge of the harbour overlooking the Caribbean

Punti negativi: Comfy room for a great price

Punti positivi: La gente era adorabile, Jaime mi ha fatto sentire più come una famiglia che come qualcuno in albergo per un viaggio d'affari. Atmosfera fantastica, posizione, pulito, confortevole e un ottimo prezzo.

Punti negativi: Ci sarebbe piaciuto una palestra.

Punti positivi: Buona colazione, bella camera

Punti positivi: La colazione è inclusa nel prezzo.

Punti negativi: Nessuna navetta per il trasporto.

Punti positivi: La posizione La colazione Personale super cordiale

Punti negativi: In camera, internet wi-fi ha avuto problemi tutta la settimana

Punti positivi: È comodo per la città, un buon rapporto qualità/prezzo. Hotel molto accogliente e pulito.

Punti negativi: Nessuno

Punti positivi: Il personale era molto cortese e accomodante. La mattina del check-out mi hanno fatto scuba diving e mi hanno lasciato depositare i bagagli per il pomeriggio.

Punti positivi: Mi è piaciuto il personale cordiale. Non mi ha mai chiesto il nome, ma è stato super cordiale e ha sempre cercato di aiutare ogni ospite. Era a lavoro il pomeriggio del 24/07/15 e al check-out il mattino del 07/26/15. Io e mio marito abbiamo apprezzato le competenze del personale del servizio clienti nei confronti degli ospiti.

Punti negativi: La piscina è piccola ma non l'abbiamo usata

Punti positivi: Il personale, soprattutto il cameriere era fantastica

Punti negativi: Si trova proprio sulla strada principale di Cozumel

Punti positivi: La Casa Mexican è un albergo pulito e confortevole, situato proprio in città. Il personale è eccezionale e la colazione a buffet è eccellente. Ottimo rapporto qualità-prezzo.

Punti negativi: Non sono potuto rimanere più a lungo!

Punti positivi: Le belle persone che lavorano in albergo. La colazione era eccezionale e il servizio impeccabile!!!

Punti negativi: Un po' rumoroso.

Punti positivi: Tempo ottimo ,

Punti positivi: Great breakfast! Big bedroom and bathroom.

Punti positivi: Close to everything. Friendly staff.

Punti negativi: Service tends to be slow

Punti positivi: I stayed there for a bike race. The location is great, short walking distance to the Ferry dock and to the starting line. Room is spacious and clean. The buffet offers a good choice of options and the fact that they open at 4am for the riders during the race day. Staffs are nice and friend especially everyone who in charge in the bike storage. They were there day in and day out from early morning into late night. I appreciate their dedication and they always greeted you with smile. Thank you guys, you are awesome. Appreciate your help too, when I set up my bike.

Punti negativi: I understand the hotel didn't want the rider to set up the bike outside the storage room. But the storage room doesn't have enough space to do that. So it's really annoying when you tried to enter the storage room to store your bike bag or your bike while people are working on their bike in front of the entrance door (the only open space). It's really chaotic. People trying to get in and people trying to set up their bike with their tools, box all over the place. I would prefer to set up my bike in my room so I don't have to compete for space. But I do understand why the hotel didn't want you to bring the bike to the room. The greasy and people using towel to clean their bike are the reason why they stop letting rider to bring their bike to the room. But at least, let us setting up the bike outside the tiny space inside the bike storage. I always have issue with sleeping. I got a quiet room, but unfortunately, it has an adjacent door. Around 12am, a couple with a baby checked in. And the baby cried all night. I can't get another room that night because the hotel was full. Yes, I got a new room, but without hard negotiation with the front desk that I have to be back at 1PM. She told me that she didn't know until 3 PM. On my way out to pick up my race package at 11am, I stopped by the front desk again to remind them, that they promised me a new room. Then she said, I need to move now. I was like.. really? I haven't packed my stuff yet. You just told me in the am, that she didn't know the room is available until 3pm. Now you are demanding me to move now. After negotiation, finally she agreed that I can come back at 1 PM. I ended up had to leave in the middle of the long line to pick up my package, because I promised to be back at 1PM. At 1 PM, I got in front of the front desk with my luggage. The room that she said available this morning, isn't ready yet. Really?

Punti positivi: L’accoglienza alla reception. La posizione.

Punti negativi: La colazione: c’erano pochi tavoli e dovevi metterti in fila. Tazze, piatti, teiere, posate, tovaglie erano molto sporchi (era disgustoso) Sulla stessa piastra cucinavano al momento omelette, pancake, noodles. Non veniva mai pulita. I prodotti da forno, davvero immangiabili

Punti positivi: Good location. Close to the Ferry.

Punti negativi: Awful staff. The moment we got they said they didn't get our notes, that I am vegetarian and my husband is allergic to lactose. The demanded we pay for the full days, even before they gave us the room key. They said that the breakfast will have soy milk, they had it only the last day, poor breakfast BTW, with old glasses, dirty dishes not fresh food. We had ants in our room, and the staff said they will switch the room, but then they called and screamed at my wife for not being available at said time. Room wasn't switched. Disgraceful behavior from staff. Will not go back and will recommend other to clear away. WORSE Value for money in our ENTIRE trip

Punti positivi: Comfortable hotel conveniently located in downtown. Room was nice and always made up perfectly every morning. The breakfast buffet was awesome too! Definitely will stay there again!

Punti negativi: Can't think of anything I disliked.

Punti positivi: Location

Punti negativi: Nothing

Punti positivi: La struttura, immersa in un bellissimo giardino tropicale con piccola piscina. La colazione.

Punti negativi: Le camere soffrono un po' della tanta umidità.

Punti positivi: Good location, close to the sea and centrum. Delicious breakfast, very friendly staff. Specious and clean room.

Punti positivi: Nice and helpful staff, amazing breakfast, good location to the ferry BUT super touristy. Very clean, purified water in the bathroom.

Punti negativi: Rooms very plain, slim beds that were far too soft for our taste.

Punti positivi: Great location. Close to the center and dive companies. Great view.

Punti negativi: Noisy sometimes.

Punti positivi: breakfast is great

Punti positivi: Proprio quello di cui avevo bisogno: una camera pulita e confortevole con tutto. La colazione al Casa Mexicana era eccellente. Niente di lussuoso, ma soddisfa tutte le esigenze essenziali.

Punti negativi: Niente

Punti positivi: quite, nice team

Punti negativi: room smell weird

Punti positivi: Nice clean older hotel. Things are again but quite comfortable and very clean

Punti negativi: Right beside on Calle 3, there is a great bar called The Thisty Cougar. On Thursdays, fridays and saturday they have a local band setup on the sidewalk. Tou will hear loud music on those days. I wouls have checked out, but could not since my stay was prepaid. Did I say loud music. I bought earn plugs.

Punti positivi: Colazione, anche se in un albergo vicino a dove abbiamo soggiornato

Punti negativi: Camera buia e molto molto molto umida Cheghesh

Punti positivi: La pulizia eccellente.. Lo staff eccellente, Daniel della reception è stato un anfitrione prezioso con i sui consigli il suo aiuto per risolvere un problema e stato impagabile,molto attento alle nostre richieste, ha reso il soggiorno veramente molto piacevole... Il confort dei i letti eccellenti, si riposa molto bene anche se la musica della sera va fino alle 23 circa poi si dorme benissimo... La colazione da 10....consigliatissimo!!

Punti negativi: Nulla

Punti positivi: The location it’s great, very close to everything!

Punti negativi: There is no parking lot!

Punti positivi: Staff was extremely polite and helpful. I had a small accident while there and they provided necessary medical bandages, etc. The breakfast was very delicious. Great location.

Punti positivi: Tutto, la posizione era vicino al mare e vicino al porto (siamo andati a piedi) la camera era carina e disponeva di una cucina funzionale con tutto il necessario (frigo, microonde, piatti, bicchieri, togliere e posate) mancava giusto un tavolo con le sedie. La colazione che veniva fornita in un hotel lì vicino era molto varia e abbondante. Il personale gentile e disponibile.

Punti negativi: Nulla che non ci è piaciuto

Punti positivi: The front desk employees were very nice. The view was pretty nice too. And the location is right in the center.

Punti negativi: Very noisy at night if the wind is a bit stronger! The windows isolation and seams were very old and if the wind blows at night, you can hear it very loud blowing between the side walls and between the balcony arches.

Punti positivi: Vicinanza al porto per i traghetti da/per playa del carmen

Punti negativi: Lo staff che ci ha consigliato un tour che si è rivelato completamente diverso da quello per cui abbiamo pagato, per poi non farsi mai trovare alla reception ed evitando il confronto. Meglio organizzarsi da soli

Punti positivi: Break fast in an other hotel was ok.

Punti negativi: The room was super dark an humid! It wasn't really confortable!

Punti positivi: Posizione ottima, pulizia, camera spaziosa, personale molto cortese

Punti positivi: Everything

Punti negativi: Loud music from the Nextdoor bar that played until 11 or 12 Wednesday through Saturday