Oasis Hotel Heliopolis

Not clean .. damaged facilities .. v. poor service

A very bad experience all around - No toilet paper - Missing shower head - Filthy hair dryer - No trash cans - Busted TV - Noisy air conditioning unit - Bugs on the bed - Stains on bed sheets - Missing dresser handles - Uninsulated live wires - Dirty fridge - Asked to switch rooms, the staff obliged but all rooms were equally as terrible.

The only positive side is that it was near the airport

To begin, we arrived and the hall was inaccessible for work in progress, we were asked to pay the room immediately without even seeing it and of course only in cash(there was not even talk of a discount for the conditions of the hall). And now comes the best part, the room. I haven't seen such bad conditions in a hostel either. The bathroom was dirty and definitely in need of repair. The boiler was held together by the scotch as well as the window. The room was in similar condition with an air conditioning system that we didn't want to turn on fearing what might come out. Two separate beds with perforated sheets, pillowcases and synthetic quilts with the lion king (perhaps taken from the bedroom of a child). To improve the situation, the pleasure of arriving in the room and not finding towels and toilet paper, which arrived after the fourth insistent personal request, as the telephone did not work.we asked to change rooms because of unacceptable conditions and we were told they were all busy, which was not true.

The staff where friendly and welcoming

The shower and the toilet seat were rather uncomfortable.

Nothing

Actually everything