Holiday Inn Express Birmingham NEC

Punti positivi: Friendliness and helpfulness of the staff S we had a problem with my daughters suitcase, they went out of thier way to tell us where we could get a replacement

Punti negativi: That we didn't get a twin bedded room as they were over booked and was given the last disabled room instead

Punti positivi: Spacious bedroom, large shower and very comfortable bed.

Punti negativi: Nothing

Punti positivi: The bed was comfy, so was the sofa / sofa bed, thought it was great that the room had aircon which didn't get too cold during the night. Lovely sized bedroom and bathroom, had a clean feel to ...

Punti negativi: There were no biscuits on the tea & coffee tray, you can't have a brew without a biscuit or two!

Punti positivi: Staff super friendly

Punti negativi: Due to flooding problems sink plugs do not plug in totally so have to run taps

Punti positivi: Excellent value for money great breakfast included in price

Punti negativi: Could have done with mushrooms on breakfast menu orange juice bit watery

Punti positivi: Very clean and tidy hotel room was very comfortable and the staff were friendly and helpful