Citadines Michel Hamburg

Bellissimo appartamento con tutti i comfort. Posizione comoda. Struttura ben gestita!

Very good. Breaktfast is delicious

The pillow smelled a little bit

Everything is laid out great in the rooms - you'll find detailed instructions for all the appliances in a folder. They provide dish washing liquid, sponge, tea towels & dishwasher tablets too, so I didn't need to use the ones I brought. Staff respected our privacy when the do not disturb sign was put up. Location is fantastic, you can walk to the public transport & very close to other areas of interest by foot. Room was clean. We did not have breakfast there, but there is a tea & coffee station open all the time for guests. WiFi was excellent in our room & reception. Little bonuses: The towel rack in the bathroom is heated The AC stops when you open the windows (great for energy saving & the fact that they can be opened is marvelous for fresh air!) They offer free use of their umbrellas in reception - Hamburg is a rainy city There's a toaster in the kitchen too Walking distance to Reeperbahn in case you need late night food Could not hear any of the neighbours from our room We truly felt like it was a home away from home, thank you.

There was nothing that we didn't like, but I will offer some tips for guests & suggestions in case management gets to read this: 1. The lower shelf on the right side of the bedroom wardrobe too - there were dust bunnies in it which I cleaned myself (I'm sure someone would have come if I asked) - it's not disgusting, just dry dust balls in it. 2. The living area carpet also needed a good clean - there were still hairs & stuff on it, but it's fine if you wear shoes in the house. I think the rough texture of the carpet attracts those things so it's a little tougher to get it totally great. PLEASE NOTE - everything else was spotless 3. There is no laundry basket, so we just piled up our dirty clothes on the floor. 4. The door tag keep falling off each time you open the door, which makes it a little frustrating to have to bend over & pick it up each time we leave, especially when you have coats on in winter - a re-design with a narrow top loop would do the trick for the next round of printing. 5. There are no shops open on Sundays (this is not the fault of the hotel, just a note to guests) so bring with you everything that you need if you arrive in Hamburg on a Sunday. There is a drinks vending machine (beer also) in reception as well as boxed food for you to warm up if needed, which was thoughtful of the hotel, but it would have been nice to read that shops do not open on Sundays on the booking description.

Quiet, clean and central-ish

Nothing

The location, the accessibility, helpful staff and free beverage.

Parking. Very tight parking spots. Limited street side parking.

They listen to their customer and provide the best option available. They provide free drink too; my son loves hot chocolate one. The location is really convinient; easy access to public transport and close to Elbe tunnel, if you like walking, you'll enjoy it.