Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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8,0
Punti positivi: I was not explained the détails of the invoice. When asked, there was an extra charge which need to be correct. Pickup and drop off was easy.
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10,0
Punti positivi: Morgan was super helpful and polite, and drop off was easy!
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2,0
Punti positivi: I made a mistake and booked the car 1 day too early and when we went to pick it up, it had been rented to someone else. So we had to go back to the airport to get a car from Alamo
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10,0
Punti positivi: All good
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6,0
Good service, dirty car
Punti positivi: Car worked really well. Customer service at drop off was excellent.
Punti negativi: Car interior was worst I ever had. Ketchup on steering wheel, dirty seats and console. Dead bugs. Also hidden charge discovered when dropping off. Agent at time fixed it so that ended up ok.
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5,6
Disappointed
Punti negativi: The interior of the car was not detailed, it had not been cleaned. There was mud smeared on the bottom passenger door panel, potato chips on the floor and under the drivers seat. There was an old receipt from the dollar store, the dash was very dusty and hadn't been cleaned, the media screen had fingerprints all over it and the drivers door panel had dirt smudged on it. I had to clean the car myself for my passengers. Not what I expected from Enterprise.
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4,8
Punti negativi: Had to come back on second day to sort out my messed up invoice which lost a whole morning of my vacation while trying to get the correct invoice as advertised when I booked the car on line. If I had not gone back I would have been charged for another $200 extra than advertised plus the vehicle did not have a full tank and I had to make sure that was indicated correctly. In the end the supervisor had to come out and sort out the incorrect invoice and seemed to be the only person who knew what to do.
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10,0
met expectations
Punti positivi: could fit three up and coming football players and others with ease
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8,0
Good experience
Punti positivi: Pleasant, efficient and courteous people. Car not beautiful, but clean and no problems at all.
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10,0
Punti positivi: I made a mistake in reading my reservation and cam a day late.The staff went out of their way to accommodate us.Found a car and upgraded us ..very pleased with service.
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10,0
Great
Punti positivi: Everything was as stated, great rate, excellent customer relations and service. Can't ask for more
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7,6
Punti positivi: Easy check out
Punti negativi: Slow check in. Not enough Staff.
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10,0
Punti positivi: Morgan was super helpful and polite, and drop off was easy!
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10,0
Punti positivi: All good
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10,0
met expectations
Punti positivi: could fit three up and coming football players and others with ease
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10,0
Punti positivi: I made a mistake in reading my reservation and cam a day late.The staff went out of their way to accommodate us.Found a car and upgraded us ..very pleased with service.
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10,0
Great
Punti positivi: Everything was as stated, great rate, excellent customer relations and service. Can't ask for more
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8,0
Punti positivi: I was not explained the détails of the invoice. When asked, there was an extra charge which need to be correct. Pickup and drop off was easy.
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8,0
Good experience
Punti positivi: Pleasant, efficient and courteous people. Car not beautiful, but clean and no problems at all.
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7,6
Punti positivi: Easy check out
Punti negativi: Slow check in. Not enough Staff.
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2,0
Punti positivi: I made a mistake and booked the car 1 day too early and when we went to pick it up, it had been rented to someone else. So we had to go back to the airport to get a car from Alamo
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6,0
Good service, dirty car
Punti positivi: Car worked really well. Customer service at drop off was excellent.
Punti negativi: Car interior was worst I ever had. Ketchup on steering wheel, dirty seats and console. Dead bugs. Also hidden charge discovered when dropping off. Agent at time fixed it so that ended up ok.
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5,6
Disappointed
Punti negativi: The interior of the car was not detailed, it had not been cleaned. There was mud smeared on the bottom passenger door panel, potato chips on the floor and under the drivers seat. There was an old receipt from the dollar store, the dash was very dusty and hadn't been cleaned, the media screen had fingerprints all over it and the drivers door panel had dirt smudged on it. I had to clean the car myself for my passengers. Not what I expected from Enterprise.
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4,8
Punti negativi: Had to come back on second day to sort out my messed up invoice which lost a whole morning of my vacation while trying to get the correct invoice as advertised when I booked the car on line. If I had not gone back I would have been charged for another $200 extra than advertised plus the vehicle did not have a full tank and I had to make sure that was indicated correctly. In the end the supervisor had to come out and sort out the incorrect invoice and seemed to be the only person who knew what to do.
recensione fornita da
