Hotel a Urgup

Punti positivi: Staff extremely helpful.

Punti positivi: Luogo incantevole e personale fantastico, ci siamo trovati benissimo. La cena in hotel è abbondante e tipica, ideale per assaggiare le specialità locali. Colazione preparata al momento con un ampio assortimento di formaggi locali, marmellate, frutta e verdura, tutto di ottima qualità. Una perla scavata nella roccia, per un soggiorno da favola! Il personale ti assiste in ogni aspetto del soggiorno, anche al momento delle escursioni si assicura che avvenga il prelievo in hotel e in caso di ritardo si occupano loro di contattare il tour operator.

Punti positivi: Great position with amazing view; great staff always available and extremely nice, able to satisfy every request. Great food (both breaksfast as prepared locally) and lunch/dinner as leveraging on a nearby restaurant

Punti positivi: A very quiet hotel. Staff are very kind and attentive to customer requests. Sheets and towels very clean. The location offers exceptional views

Punti positivi: The room was clean and the area was quiet, which we needed after a hectic travel schedule. I just love the dog on site as well. She is precious! They were also so helpful getting all our tours arranged and even surprised my boyfriend with a birthday cake! It was a very sweet, personal touch that we truly appreciated.

Punti positivi: The location and architecture of the hotel is very unique which gave us good impression and experience. The terrace also very good to see the panorama of in front the hotel.

Punti negativi: The hotel tried to serve us with good service especially for the breakfast. But unfortunately the foods was not matching with our taste. The other think that we did not like, there is a dog that always lie down in front of the door.

Punti positivi: The hospitality of the owner Ali is exceptional

Punti negativi: Nothing I can speak of

Punti positivi: The staff were exceptional, so attentive, full of amazing reccomendations and happy to organise everything on our behalf! The hotel itself is beautiful with views of the balloons, in a quiet spot in Ürgüp and the breakfast was incredible!!

Punti negativi: Everything was exceptional!

Punti positivi: Property is very beautiful and well kept. Good location and amazing view. It was away from the hustle bustle of usual tourist area. Staff was very nice and helpful. Mr Ali the owner and the manager of the hotel was extremely warm, efficient and helpful. I would definitely recommend this property to anyone visiting Cappadocia

Punti positivi: Personalized service and great hospitality. The hotel was exactly according to my expectations of a cave hotel. The room was an actual cave those which had been converted to a hotel room. It was a triple room and had lots of colourful and picturesque details. The views from the terrace were beautiful. The manager, Mr Ali booked our tours for us with reputed tour organizers so that we had excellent experience in all the excursions. The food was delivered from a nearby restaurant but was delicious and hot

Punti negativi: Nothing

Punti positivi: Our stay at the hotel was absolutely amazing and most comfortable all thanks to Ali. He was a superb host and made us feel at home. The view from the hotel is outstanding and the location is great. The cherry on the cake was the authenticity of the cave rooms. I would recommend the place to everyone and would love to go back there again.

Punti positivi: unique place. we stay one night was enough because as it s unique it's also a little bit strange. diner and breakfast were amazing

Punti positivi: Everything is so amazing. The attention to detail, the level of service, the decor is out of this world, so many antiques. The food is delicious. The amazing copper bathtub, the Comfy bed, the opulent bedding, the toiletries and a real fire!

Punti negativi: Minor issues like somewhere to put soap etc whilst in the amazing bath. Also a robe for swimming pool. Also the price of drinks is expensive, £12 for a gin and tonic.

Punti positivi: Nice location,ferindly staff.

Punti positivi: Decoration and service

Punti negativi: car park

Punti positivi: vintage hotel, well-decors, professional hotel management. You definitely need to stay here!! Bilal is very friendly helpful and gentle!

Punti positivi: The staff was excellent. The decor thru out was excellent. Very convenient location. Very spacious room.

Punti negativi: Can’t think of anything other than air conditioning would be another plus. But that would be difficult when your room is a cave! Besides the A/C would only be useful for a few hrs in late afternoon.

Punti positivi: La colazione era buonissima e abbondante, la struttura è un luogo incantato che ti lascia veramente a bocca aperta. Lo staff è gentilissimo, sempre sorridente e accogliente. Siamo stati trattati benissimo e ci siamo trovati benissimo.

Punti negativi: Il parcheggio è pessimo. La struttura non possiede un buon parcheggio e la mia macchina è stata graffiata perché parcheggiata in una via molto stretta. La nostra camera era molto buia, mi aspettavo di meglio.

Punti positivi: Great place to stay

Punti negativi: Location

Punti positivi: Sacred house is a magical place filled with mystery, art and history. You might want to spend a couple of days just wandering around the place and examining the antiques, sculptures, arches, books, trying not to miss a single detail. During your stay, you will enjoy mystic music that takes you away to the enchanting world. I wish they could share the playlist. The staff is extremely helpful and attentive, whilst not intrusive. Breakfast is delicious and dinner is a must. The swimming pool is magnificent beyond description. I highly recommend this place for couples. It will make your stay in Cappadocia an unforgettable experience. I wish I could stay there longer and explore every room.

Punti negativi: The only thing I would suggest is to put a bathrobe in every room.

Punti positivi: Everything. Beautiful hotel with beautiful people. Every corner of the property is beautiful. The pool is just gorgeous and the food was amazing especially desserts. You won't feel like going out of the property during your stay .

Punti negativi: The bed size ( double bed ) should have been at least queen size.

Punti positivi: great place great staff. I cannot think a better place than this. I would definitely go back and recommend.

Punti positivi: The design of the rooms.

Punti negativi: I stayed at the Aydinli first, then came here for one night to try it out. I would've ranted this place much higher if I didn't stay at Aydinli first. The location is isolated, you need a car to move around. Even within the premise, you get tired of walking up to the office hence they actually have a vehicle, free, to move you around! Spa is and gym is not open till 2 pm. Bees in the restaurant area, makes impossible to enjoy breakfast in the terrace. Pool is not heated. It gets cold there at night, including summer, hence you can't actually use it. Food is way overpriced compared to restaurants and other hotels in Goreme. Registration people, when complained about the bees, didn't sympathize or seem concerned.

Punti positivi: Wonderful stay at Kayakapı Premium Caves. I was surprised to find out that it is a UNESCO heritage site. The rooms are spacious and comfortable with modern touches. The staff are friendly and accommodating. We booked a private tour with Mustafa and it was money well spent, he’s so passionate about the history and culture of the area and gave us lots of valuable information about Cappadocia. We will be back InshaAllah

Punti negativi: Nothing at all

Punti positivi: Friendly staff great amenities.

Punti negativi: The location is away from the main areas, but only a short drive to all the popular sites.

Punti positivi: Food,rooms , location and the service.

Punti negativi: Everything was fabulous.

Punti positivi: The heritage site and decor. Well maintenance. Staff has great service. Breakfast was great. The most impression of this trip is its view from thebhotel.

Punti negativi: Nothing.... maybe an uphill downhill walking exercise :)

Punti positivi: Central location in Cappadocia (not the touristy part of it though). Staff extremely helpful, service providers they recommended were excellent, stay was very comfortable. Very good views over the town of Urgup and surroundings.

Punti positivi: The way the place is restored keeping the caves as they were makes the stay experience different and amazing. The views from the property are stunning with diff times of the day The staff is sooo prompt and good. They got us all that we ordered in lighting speed time Loved staying in this world heritage property

Punti negativi: I wish the menu could be a little more varied and they could add more soups in it Also the cappachino needs to be better

Punti positivi: Amazing rooms with history

Punti negativi: Nothing

Punti positivi: spacious and well-designed room, the views and the the environment

Punti negativi: The staff serving breakfast at the restaurant is a little high-nosed.

Punti positivi: Excellent property and the staff was very very helpful and the food was amazing..

Punti positivi: Peaceful place, good location far from hectic place

Punti positivi: The personnel were very kind en helpful they make you feel you are at you home. Thanks

Punti positivi: Good location! Close to centre. Beautifully maintained

Punti negativi: Room was too warm with no fan provided.

Punti positivi: Lovely. Great variety

Punti negativi: Water does take a while to get hot since there's a solar geyser

Punti positivi: Plenty of outdoor sitting areas to relax and enjoy the wonderful scenic surroudings

Punti negativi: On our last morning breakfast was very light compared to first day as many of the items had been put up or eaten.

Punti positivi: La posizione le colazioni...

Punti negativi: I bagni andrebbero rimessi a nuovo..asse wc rotto...rubinetti....ecc

Punti positivi: The location is good

Punti negativi: The was no staff to carry your luggage a arrival and there was no one to clean up your room

Punti positivi: Nice view and location was nice.

Punti negativi: . If they had payed more attention to some details it could have looked better and more worthy. The staff was poorly informed about activities that you could do. We were told that it was impossible to do a balloon flight, but our first search already resulted in a booking.

Punti positivi: Very friendly and hospitable staff. Rich and tasty breakfast.

Punti negativi: Our room didn’t have a window to the outside. At night we found the room hot and stuffy.

Punti positivi: We loved this little hotel. The owners were lovely, warm, kind, welcoming and made an amazing spread of food for breakfast. The room was very tastefully decorated and spotlessly clean. There was a cosy living room to sit in in the evening and also a nice terrace area.

Punti negativi: We liked everything about this hotel.

Punti positivi: Very friendly staff, beautiful hotel, neat cave room, nice view, and specially a very quiet place.

Punti negativi: For a first time and short visit to Cappadocia the location was not the perfect one. All the action like tour agencies, restaurants, etc. are located in Goreme city, which is 10 kilometers (6 miles) from the hotel. I would recommend this hotel travelers with rented car.

Punti positivi: Staff and breakfast

Punti negativi: Location a bit far from Göreme

Punti positivi: Nice and calm place. Peaceful time with marvelous view.

Punti negativi: Little bit far from center (15-20) min walk

Punti positivi: Very nice rooms, the place is beautiful and the breakfast is simply delicious ! Wonderful cooker behind :) small house with only 4 rooms so you feel privileged. The staff is very friendly

Punti negativi: Nothing !

Punti positivi: The location is perfect, you can go to the centre of Ürup in less than 5 minutes. The staff was really helpfull and the rooms were comfortable. It feels like a little home, because the hotel is really small (only 4 rooms). Breakfast is amazing :)

Punti positivi: Breakfast was a real traditional Turkish breakfast with extra fresh ingredients and very caring service. All the areas were clean. The manager and all the staff were very dedicated to help us with anything we need. They made this vacation very easy.

Punti negativi: Not that I didn't like but there were some technical problems as Capadoccia is an underdeveloped part of Turkey. The manager helped us to solve them extremely quickly.

Punti negativi: Everything was alright

Punti positivi: Eren is an amazing host. She goes out of her way to make sure that her guests are comfortable. She even bought us some hazelnut paste so we could try, and the breakfasts here are spectacular.

Punti positivi: I'm the last customer of the season. Even though, they still provide me the same breakfast as usual. The rooms are really well designed, and very cozy. Better to drive here.

Punti negativi: No

Punti positivi: Clean, owner helpful

Punti positivi: Stanze perfette, arredate con gusto, luci soffuse, panorama da sogno, squisiti dolci appena sfornati, cortesia, professionalità e confort...tutto questo è il Serinn hotel!!!! Durante il nostro soggiorno in cappadocia Mi è capitato di fare tappa qui il giorno del mio compleanno. La sera, al mio rientro in hotel...la proprietaria, Eren, un angelo biondo che parla perfettamente italiano, aveva preparato un dolce squisito apposta per me...con tanto di aperitivo sulla terrazza dell’hotel per festeggiare! Insieme agli altri ospiti abbiamo condiviso questo momento assolutamente inaspettato e graditissimo!Il Serinn House e le persone come herenne hanno trasformato una vacanza in una esperienza indimenticabile!!! Tutto perfetto! Per me...il miglior hotel di tutta la Cappadocia! Giaele

Punti positivi: The room is clean, the breakfast is good. Eren is an amazing host, she is very nice and helpful. She really try to make our short stay wonderful. And it really was a wonderful stay.

Punti positivi: Eren takes care of you from the moment you arrive!She managed to get impossible balloon flights for us and each day sent us on her recommended adventures around Cappadocia.All her suggestions were fantastic.Our room was cool and well equipped,a lovely stay

Punti positivi: Classy hotel with very friendly and serviceminded owner. Wonderfull breakfast!

Punti negativi: the wi-fi didn't work in my room. Unacceptable for a hotel that expensive!

Punti positivi: The hotel had a very cozy home like feeling and the Lady owner took exceptionally good care of us. The restaurant had great views of the valley. Rooms were spacious and clean. Highly recommended

Punti positivi: The hotelier Eren was the most charming, accommodating hostess, who ‘went the extra mile’ to ensure we had a wonderfully informative/enjoyable stay.

Punti negativi: There was truly nothing we didn’t like

Punti positivi: Location was very good, walking distance from city center, restaurants, and with great view of some of the famous Cappadocia landscape. Very nice pool for swimming after a hot day. Staff at kitchen and reception made our trip, they provided excellent customer service. Answer all our questions and helped with good information. The breakfast was generous and delicious! overall a greta experience. We wouls tay at Elif for one month!

Punti positivi: Staff Super welcoming always trying to accommodate you ! The huge Breakfast was the best Ever tasted in turkey. Good and warming decoration. Very quiet place.

Punti negativi: No wifi in the room

Punti positivi: Breakfast was average. Room interior was good and antic. Hotel staff were good especially Mr. Ali was very good, polite, helpful with very good communication skill.

Punti negativi: No air conditioner or fans in the room.

Punti positivi: We had a clean, big light airy room though, the staff wer nice, and the hotel was well located.

Punti negativi: Chose the hotel specifically for pool - however this was empty, so could not be used.

Punti positivi: Comfortable room with spacious bathroom and delicious traditional breakfast! Meral is very helpful and friendly.

Punti negativi: The staff at reception for the night shift doesn’t really speak English

Punti positivi: Siamo state coccolate dall'inizio alla fine della nostra permanenza ad Urgup. Il proprietario Mustafa è sempre stato attento e sollecito per ogni nostra necessità. Colazione ottima e ben curata. Piscina favolosa per godersi i momenti di relax dopo le escursioni. Ottima l'organizzazione dello shuttle da/per l'aeroporto, delle escursioni alla scoperta della Cappadocia e del volo in mongolfiera. Ci torneremmo subito e lo consigliamo a tutti!

Punti positivi: Very helpful staff and excellent location. Breakfast was really nice.

Punti negativi: Addition of dinner facilities would have been nice

Punti positivi: Everything was amazing, the reception was extremely organised and helped us book our hot air balloon tour with the operator we wanted to go with at ease. Check in was a breeze, breakfast was in a cosy room and the hotel was clean and beautiful. All the staff were extremely kind and helpful. We had an enjoyable stay. Urgup was also a nicer and less busy area as compared to goreme.

Punti positivi: Meral from reception she is very very kind and helpful she is helping us with every thing

Punti negativi: To take hotel in goreme better than this earia

Punti positivi: Room was warm, large, always staff were avalable. Huge arrangement of breakfast given and tasty...

Punti negativi: Staffs were caring and good english speaking...

Punti positivi: Abbiamo apprezzato la camera, la piscina e tutta la bellissima struttura in generale. Colazione ottima e curata. Posizione a pochi minuti dal centro di Urgup

Punti positivi: Impressive service provided by Meral who was very helpful and professional. Stylish, spacious and warm room. Very good shower. Fantastic and delicious breakfast! Amazing value for money. Definitely well recommended to anyone who wishes to stay in Ürgüp.

Punti negativi: The WiFi could be better

Punti positivi: Fantastic hotel with great staff and amenities.

Punti positivi: EVERYTHING else.

Punti negativi: That the wifi doesn't reach our rooms.

Punti positivi: You’ll thought that you’re living in the era century

Punti negativi: Inside the rooms no WiFi and signal for mobiles

Punti positivi: View is amazing with lots of fairy chimneys. Area is less crowded and generally quite high up so you get to see some nice sceneries.

Punti negativi: Staff was not helpful at all when we called for help to arrange for pickup and even borderline rude. When we asked to get our call connected to the front desk manager to inquire about our balloon ride booking, the staff lied and said the manager is not in. When we told them that we just called the manager 5 minutes ago, he then said that the manager is on a call.

Punti positivi: L’hotel è bellissimo, la Cave Suite bella anche se priva di finestre

Punti negativi: No Wi-Fi in camera, no televisore nella camera matrimoniale della suite, ristorante non al livello dell’hotel, letto scomodo e rumoroso, in definitiva l’hotel potrebbe essere un Luxury hotel per location e camere ma sui servizi siamo lontani.

Punti positivi: It was the most beautiful hotel we have ever stayed!!

Punti positivi: Breath Taking View

Punti positivi: We loved every minute of our time here. The hotel is beautiful. The rooms tasteful decorated and huge while still maintaining a “cave” feel. The staff were helpful, friendly and attentive. The pools were cold, but lovely. The breakfast was plentiful and delicious and dinners on the terrace with amazing views all around were lovely. Desserts to die for.

Punti negativi: Nothing. We loved it all.

Punti positivi: Beautiful hotel with cool cave rooms. Charming terrasses and restaurant with beautiful views. In the evening, the whole place is magically lit.

Punti negativi: Service is not very good: the staff lacks training both for the breakfast and bar area. The private excursions with guide were top, but the balloon-flight was a bit of a scam as we missed the sunrise.

Punti positivi: The room was spacious and clean. The service was great. The restaurant had fair price with five star food. In addition to a spectacular view.

Punti positivi: What an amazing experience. The hotel and location is beyond beautiful. From the minute we arrived the staff was so helpful and trained to deliver a good and efficient service. All the waiters at the restaurant are super nice even when sometimes the language was a barrier we would figure out to communicate ! 100% worth every penny

Punti negativi: I would heat the pool !!! We wish we could use it more with our son but temperature was really cold.

Punti positivi: Ottima posizione a due passi dal centro paese, splendida vista e camere pulite, ottimo ristorante in terrazza e colazione. Staff disponibile e gentile!

Punti negativi: Lo shuttle dall'aeroporto organizzato dall'hotel ci ha fatto aspettare 2 ore in piena notte prima di partire

Punti positivi: Exceptional location; unique experience to sleep in a cave hotel; creative decoration of the room

Punti negativi: There was nothing there to dislike.

Punti positivi: The owner is very helpful, he offered to make a tour with us with a minimum amount to see most important places in cappadocia. We had only on day but with his help we saw the maximum plus he reserved the air balloon for us with a very good price.

Punti positivi: Location: Hotel is very close to Urgup center. And the hotel is built inside a cave which is an interesting experience,

Punti negativi: There are no facilities in the hotel. As a family of four, we stayed in 2 rooms but had no chance to spend time together in the hotel. The rooms could be decorated and equipped better. Though one room was obviously built inside a cave, you do not get the sense of a cave hotel overall.

Punti positivi: Very clean, kind and helpful owner, location..everything! I will definitely come back!

Punti negativi: Nothing

Punti positivi: Thier kindness and the staff (nadhim abi) was very friendfull and helpfull, I recommend it so much because it's low price and good service

Punti negativi: Just they don't have a good english map for tourists

Punti positivi: We had a real cave room experience...it was perfect! It is nothing else to say. It was perfect.

Punti negativi: Nothing

Punti positivi: The host was very kind to wait us for the check in till midnight! Thanks for the information and adrices he provided us for the placed to include in our tourist program! Good location in the center, silent place!

Punti negativi: The door to the bedroom was not a real door, the WiFi was very very weak and almost impossible to use.

Punti positivi: This property situated right in the centre of Ürgüp is family owned and passed down from previous generation. It is more like a home / BB than a hotel. The decor is unique and ancient like days gone by. Is it an authentic cave hotel? Not sure? At least it presents itself like it and looks like one. The couple that runs it is welcoming, hospitable, friendly and extremely helpful. We slept in for 2 days and we were surprised we could still have breakfast at 11am. It was well received. A kettle, tea bags, a large bottle of water is provided in the room. Hair dryer, shampoo and body lotion also provided. I don’t believe there is daily room service. They empty the bins and re-fill toilet paper and water if needed daily. We were happy with the towels and sheets not being changed every day as better for the environment however they should change the bathroom floor towel. Price is value for money as well. Overall a very satisfying experience and will definitely recommend staying here.

Punti positivi: Ambiance was good

Punti negativi: Less amenities in hotel

Punti positivi: Nice Experience in cave Room with Terrace, during our stay it was Snowfall, during snowfall, the terrace and the location is amazing, good breakfast, near to market place, totally everything was perfect.

Punti negativi: Nothing

Punti positivi: Very nice authentic cave appartment. Clean and spacious. The man is very friendly and reliable, even he could not speak very fluently English, but he did all he can do to make guest comfortable. Regardless the language barrier he gave me a reliable feeling. He also waited together with me until the airport shuttle came, which I very much appreciated. Breakfast was also great, the lady was very kind.

Punti negativi: A bit dofficult to find the lication from the main road. The sign is too small.

Punti positivi: Beautifully decorated and spacious. We had opportunity to stay in two of their rooms and both were exceptional! The hosts gave excellent advice on dining, hiking (their recommended guide for exploring walking tracks was perfect and without him we couldn’t have found/experienced an amazing bush walk ), and helping us book a balloon trip made for a flawless experience.

Punti negativi: Can’t really say anything negative about Anitya. If you’re arriving by rental car, organise to meet the host in the town centre of Ortahisar, as the streets can be tricky to navigate and find the hotel by GPS.

Punti positivi: I like the view and the atmosphere very much. You really feel that you are living in a real cave.

Punti negativi: Need to walk from the main street and clim few steps to the room. Khairy was really very nice and helped us to carry all the luggage. For me it is not an issue.

Punti positivi: EVERYTHING! A unique, old, authentic cave dwelling, tastefully restored to a highest standard. Design meets comfort meets centuries of history. Spotlessly clean, with thoughtful, personal touches and excellent design throughout. Very caring and friendly housekeeper and a bunch of sweet and friendly cats outside in the yard.

Punti positivi: The style of the cave and the service.

Punti negativi: There is no reception..!!

Punti positivi: Casa meravigliosa, pulitissima, accogliente, temperatura perfetta, come vivere in una grotta

Punti positivi: The staff. Mr Hairi was very helpful and gave us suggestions of how to spend our day and what activities can be done. He tried his best to make our trip worth while.

Punti negativi: The only thing i didnt like was the coach that was sent by the hotel to pick us up from the airport. It was extremely uncomfortable and the driver was rude and did not the ways. A journey of one hour took us 2 hours! I will strongly suggest to take a cab instead of the coach which is also not free fyi.

Punti positivi: Friendly staff. Charming big flat. Big terasse with sofa and view. Great breakfast. Well equiped kitchen. 2 sofas (in addition to the beds.

Punti positivi: It is cozy and quite and if you need a place to relax, Anitya is a perfect location.

Punti negativi: None

Punti positivi: Bellissimo appartamento su due livelli Molto pulito e ben arredato e curato in ogni dettaglio I proprietari sono persone deliziose e disponibili anche se è difficile comunicare perché parlano pochissimo inglese!

Punti negativi: La location non ha una chiara insegna sulla porta e quindi è difficile da trovare quindi ci si deve incontrare con il proprietario nella piazza principale che poi ti accompagna al posto! Un altro aspetto negativo è la quantità di mosche presenti che non ti fanno godere la tipica colazione turca servita in terrazza

Punti positivi: Un alloggio che ci rimarrà nel cuore .La vista dalla casa è stupenda e Ortahisar è un paese molto particolare. La colazione al mattino sempre puntuale e abbondante

Punti negativi: Tutto ok

Punti positivi: The staff was very helpful. It happened that I left my passport at previous hotel and he ensured that the passports are safely sent (courrier) to him at Anitya Cave house.

Punti negativi: Probably the lighting can be better.

Punti positivi: Eccellente rapporto qualità/prezzo, il personale, il servizio e buona posizione.

Punti positivi: Very hospitable staff. The manager, Murad, is very helpful. He made excellent arrangements for region tour and hot air ballon tour.

Punti positivi: The location, services. The kindness and generosity of the staff especially Mr Murat is exceptional.

Punti negativi: Everything was good

Punti positivi: Very friendly staff, suggest that you eat the traditional tandoor dinner A tip - from Kayseri airport take the shuttle bus instead of the private taxi - please inform the hotel in advance and they will arrange

Punti negativi: Some rooms have windows where the blinds need to be shut to ensure privacy

Punti positivi: everything.

Punti negativi: nothing. this was an exceptional break for my family. we've loved everything about this place

Punti positivi: Excellent location, property was decorated with a great aesthetic sense which definitely shows the hardwork of owner family and employees for choosing stuff for the property. Special thanks for Mr. MURAT (MANAGER), Chief cook Lubra and Emel for their dedicated efforts to make our stay a pleasant and comfortable one. Overall the experience of stay exceeded my expectations. Good job guys. See you soon again InshaAllah

Punti negativi: Only pillows needed to be of memory foam or gel type to give more comfort while you are asleep. Otherwise everything was excellent.

Punti positivi: It was like home at the end of the day not a hotel.. highly recommended...

Punti positivi: Perfect location n properly maintained

Punti negativi: Need to fix a material lift so luggage can fix easily

Punti positivi: The service was great, staff was very helpful. The rooms were very spacious and comfortable.Loved their breakfast. The overall hotel decor was very nice with flowers and plants everywhere. Their tandoor food was the best we had on the trip!

Punti negativi: The shuttle service provided by the hotel was not good - the driver did not know English and he made us wait at the airport for a long time waiting for other passengers and dropped us the last to our hotel!

Punti negativi: Restaurant was not dynamic for dinner. Breakfast was excellent.

Punti positivi: Courteous staff and amazing location. Beautiful hotel..highly recommended to everyone who wants a relaxing stay in cappadocia.

Punti negativi: Nothing

Punti positivi: Staff amichevole e gentile Struttura bellissima, ambiente accogliente Colazione

Punti positivi: Tutto era buono. Il personale è molto cordiale e il proprietario era disponibile. Tutto era eccellente

Punti positivi: This is a beautifully restored old house. Its central green walled  garden is a haven of peace with white doves and there are alcoves with kilim cushions. There are spacious shared outdoor areas - like small shady vine-covered terraces to sit out on. Our room, the Romantic Suite overlooking the garden had windows all round, hand-embroidered bed linen, and divan seating. Every comfort and convenience has been thought of - there are bright bedside lights for reading, a powerful shower and excellent broadband throughout. Halil the manager is attentive and was great at advising and organising trips and transfers. We would love to go back and strongly recommend it as a lovely place to stay.

Punti negativi: Some of the guests in groups were quite noisy but that wasn't the hotel's fault!

Punti positivi: The host mr. Halil is extremely kind and friendly. The staff is very kind and helpful. Every detail in the property in general and in the rooms, in particular, is very special and relate to turkish tradition. I do feel always home in sejuklu evi hotel

Punti negativi: The keys of the rooms are metal and heavy(old traditional style). They could be replaced to modern smart cards, keeping the traditional wooden doors as they are.

Punti positivi: Excellent place. Wonderful staff. They will do anything to make you happy and comfortable. Definitely going back there.

Punti negativi: Place is great. A little pricey but totally worth it to us. The only thing is that it's a little bit far from the action. Nothing a 20 minute cab ride can't fix but if I went back to Cappadocia I'd go to Goreme or Uchisar. The place itself is outstanding. Staff was wonderful.

Punti positivi: Beautiful and comfortable stony hotel with few rooms in caves (with access to garden). Very friendly and helpful owners. Professional staff. Beautiful garden for breakfast. Quiet place excellent for leisure and good location for excursions.

Punti negativi: Nothing.

Punti positivi: Staff and room were amazing. Halil, the owner, sure knows how to provide a great experience to guests!

Punti positivi: The immediate attention given to each & every request and the personal care taken even by the owner Dr. Uluc is highly appreciable. He helped us plan a 4x4 safari which was too good & took is to some places which aren’t in City tour and also a Turkish Night dinner.

Punti negativi: My short stay. Will definitely go again.

Punti negativi: Location- a little far from all the action

Punti positivi: Jakuzi in the bathroom

Punti positivi: The owner was really helpful, friendly and generous! He helped around with all tour reservations and shuttle services.

Punti positivi: The owner was very hospital, very friendly and helpful. He did everything possible to make our visit excellent. The rooms were gorgeous. I highly recommend this hotelto everyone!

Punti positivi: Unique and nice hotel to stay, very clean and organize room, amazing view from the restaurant. 5 minutes walking distance to the center. Delicious food in the restaurant. Helpful and nice staff, specially Meral and Mehmet Ali. The hotel helped us to organize our private tour in Cappadocia. Definitely I would come back to stay on this hotel.

Punti positivi: We stayed in a room that technically was not a cave room, but looked and felt like it was for a fraction of the cost of being in a real cave. Huge room, all the amenities and we had the courtyard and terrace all to our selves. Breakfast was provided in the cave part of the hotel about 4 floors up. Spectacular view and spectacular breakfast. Dined in the hotel restaurant and had a lovely meal. Only a 4 minute walk in to town,and it felt like real people lived there unlike its neighbouring town Gerome which felt totally touristy.Would recommend Urgup town as a good base to tour the area. Unfortunately ballooning had been cancelled for 7 days in a row, but its twice as expensive as Pamakkale so in the end it was a happy outcome not to balloon in Urgup.The town of Urgup is amazing to wander around and buses are easy to get around on. Taxi is also cheap.

Punti positivi: Location was great, easily walking to the town, the staff were all polite, helpfull and friendly.

Punti negativi: The lighting in the room. There were no bedside lights. The shower head could not be fixed high enough to shower comfortabely.

Punti negativi: Wifi not working in the room for all 2 nites.

Punti positivi: Very unique place. Staffs are helpful and a really comfortable place to stay in.

Punti positivi: The Urgup Konak Hotel was/is my favourite hotel so far. You have private parking (which is necessary there, believe me) a really nice and competent staff and beautiful rooms. They just got renovated and after some really bad experiences before in other cities this hotel was like heaven on earth. We got a tea while the nice lady in the office explained what we could do in our free time. Another employee got our luggage and showed us the rooms. We all were positively amazed and directly felt comfortable. They were REALLY clean and the bathroom was as clean and sterile as possible, and when you travelled through Turkey you know that this is not guaranted. These stone roomes with all the old but great looking furniture is a highlight and fits the surrounding in Ürgüp. Everywhere you go you have a stunning view. So, I recommed this hotel definitely. Try the restaurant, too! Thanks for this stay. We felt so good afterwards!

Punti negativi: Everything was perfect!

Punti positivi: The location is nicely central in Urgup, and looks very nice. The staff was helpful, and the restaurant with breakfast included (very tasty). Furthermore, the tiny courtyard in front of our room was a nice place to relax.

Punti negativi: The curtains barely blocked light which, combined with early morning prayer calls, could slightly influence your sleep.

Punti positivi: Everything! The comfortable beds, the multiple terrasses with stunning views, the atmosphere, the stylish decor, the delicious breakfast, the warm and friendly staff and the whole feel of the place. It was absolutely perfect and even exceeded my expectations! Thank you to the staff for making our stay so unforgettable and wonderful.

Punti negativi: The only thing we didn't like was that we had to leave so soon!

Punti positivi: Tastefully done and comfortable

Punti negativi: Everything was good

Punti positivi: The room was wonderfull! The view from the restourant is amazing and the staff is very cute and kind!

Punti positivi: This place is absolutely amazing! From the moment I arrived in there, I couldn't stop appreciating it. It's nicely and tastefully decorated and all the staff is helpful, friendly and makes your stay an unforgettable one. Ilknur is always ready to answer any questions you may have regarding the place and the sorrounding. She can also help arrange tours and the airport transportation. The room is beautiful and beds are comfortable. They also provide coffee, tea, water and kettle in the room. Breakfast is delicious! A wide variety of jams, cheese, olives, halwa, tomatoes, cakes, biscuits and the highlight: a homemade paste made of tomatoes and local spices! My favourite one. If you get up at around 5 a.m. you can see many balloons in the sky. For sure, I will come back to this wonderful place. I fully recommend it. I would give it 7 stars ⭐⭐⭐⭐⭐⭐⭐ P.s.: I have uploaded some pics. I didn't take pics of the bathroom, but instead I uploaded one of the balloons at 5 a.m

Punti positivi: The ambience and hospitality of the host

Punti negativi: Slow WiFi connectivity

Punti positivi: The Cave experience

Punti negativi: Lack of Local transport

Punti positivi: Great place to stay in Cappadocia. It was a great experience to sleep in the cave - vary relaxing. The staff was super nice and helpful booking for us some sightseeing tours. Very clean place. Thank you for your hospitality.

Punti positivi: Very friendly and resourceful owner manager. Beautiful room. Picturesque setting of the hotel. Lovely terrace restaurant with great views.

Punti negativi: We didn't expect to have a private sauna and jacuzzi in our suite so we were pleasantly surprised, but equally disappointed when neither functioned when we wanted to use them.

Punti positivi: Very friendly staff, very understanding, good English speaking staff. Excellent breakfast! Excellent views from terrace for sunset. Provided a breakfast to go when we had to leave early the next day! Can't fault.

Punti positivi: The view was the best part!

Punti negativi: I liked everything.

Punti positivi: Location was perfect. One of the best in the area. Friendly and helpful staff compliment that made every effort in making us feel welcome.

Punti positivi: Great family-run business. Rooms are built into the rock and how to tell is by the consistency of temperature in the room compared to outside. They did a great job with the design which really gave a certain atmosphere and authenticity. The breakfast is amazing and the view which joins you is even more incredible. If you wake up early enough, you can catch the balloons floating in the sky. Pictures don't do the view justice. For service they deserve 11/10. I came with a big family and they catered for everyone, providing assistance everywhere it was needed. On our last day, they offered sandwiches for the journey which was a great gesture. For the money you pay, I don't think you'd find anywhere better in the region.

Punti negativi: Only major negative was that I missed the balloon due to bad weather. An insignificant minor is that the parking can become limited on the busier days. Not much of a view/natural light from the room, however it adds to the atmosphere that you're in one of the Cappadocia stone houses.

Punti positivi: Unique experience staying in a cave.

Punti negativi: Shower was too cold. Property is quite far from the centre of town. It is a down hill walk to get to the centre of town but you will almost certainly need a cab to get back to the hotel. It is a long steep walk otherwise.

Punti positivi: The stuff is amazing, the Cave rooms and the view is stunning.

Punti positivi: La Cappadocia

Punti negativi: Improvvisati e maleducati. Una sola notte nella quale siamo stati disturbati tenuti svegli dalle 0,30 alle 04 circa dallo staff proprietaria inclusa che tenta di entrare in stanza che neppure si scusa. Isolamenti acustici con stanze attigue inesistenti La colazione dopo le 08. Informazioni sbagliate e con prezzi maggiorati della metà.

Punti positivi: Great host. Great caves. Great views from balconies.

Punti positivi: Haydar was a warm and welcoming host. Great location, with lovely views over the countryside. Very nice breakfast

Punti negativi: Property was tired. Grounds were untidy. Needed some maintenance to bring it up to a good standard. This would improve the experience of the customer.

Punti positivi: Home stay type. Personalised attention. Had a great time. Not commercialised.

Punti positivi: Location, interior, host

Punti negativi: Nothing

Punti positivi: Family stile and quit place

Punti negativi: Not in the center of the villege

Punti positivi: The hotel is small and homey, with just eight rooms, each of which is a cave carved into the rock above Ürgüp. Every room has an individual terrace, also carved out of the rock - exactly what we were looking for when we booked a cave hotel. Our room and the hotel grounds were very spacious and very well kept. The hotelier was very friendly and spoke excellent English.

Punti negativi: The hotel is a 10 minute hike uphill from the city center. This is unavoidable as caves can only be carved where there is rock to carve them in :), but anyone making their way to the hotel on foot should take note.

Punti positivi: Everything. The caretakers Tulsum and Nijla, are amazing people. We had a wonderful stay (full credit to them). Stunning room. Excellent breakfast. Haider, the owner, was unavailable as he was unwell. His friend, Ali, was extremely helpful

Punti negativi: Nothing

Punti positivi: We liked everything about our stay in ELKEP EVI. Manager Haydar has a warm interest for the wellbeing of his guests.

Punti negativi: Since the suite is a cave :) we felt a little bit cold (just a little bit) in the room. For winter months there is a heating system but we were there in June in a partially cloudy and rainy weather. I am sure in July & August (hottest season) the rooms have a natural perfect temperature.

Punti positivi: The location was good, beds were comfortable. The Manager was a nice person.

Punti negativi: The hotel as well as bookings.com should mention that rooms have cave bedding which can easily accomodate children, however we were charged again for extra child. Every rooms had 4 beds which could easily accomodate a group of 8 people in 2 rooms , where as we were asked to books 3 rooms and top of it pay extra for children. A little more transperancy can be good for customer booking online.Did not leave a good memory

Punti positivi: Great host (Hayder) and staff. Very friendly and helpful. Clean, cosy and peaceful place. Fantastic breakfast. Recommended.

Punti positivi: It is a quaint little place in the Cappodecia offering a cosy comfort. A much recommended place for Honeymoon couples

Punti negativi: Restaurant could offer a wider choice of food, including more options for chicken

Punti positivi: I enjoyed the location - and easy walk to Urgup centre, but also far enough away to feel removed. It was a seven minute walk into the main part of the town. I found the bed very comfortable (firm) and ample space in the room. The staff were quite helpful, and the on-site restaurant was well priced and had good quality food; generally a meal for me was around 50₺. Included breakfast was well stocked as well.

Punti negativi: Living in a cave, the internet signal did not do a great job of reaching towards the back of the rooms - restaurant included. Outside it was alright (not great), and near the entrance, but as you move back - especially towards the bed- it got quite poor.

Punti positivi: The hotel is the best hotel that I stayed in my life. I’m an Architect, and the room was excellent, with a very comfortable hydromassage. There was a small living room with a fireplace. The dinner is excellent and the services are very good. The decoration and light are very good taste... the building is new but looks like the old 400 years old original House on the site. I truly recommend this hotel!

Punti negativi: Nothing everything was perfect!

Punti positivi: great hotel, the staffs are very informative and friendly. the location is a short walk away from the town centre. good breakfast, and the room is very spacious.

Punti negativi: the front door is a little tight. you need to give it a push. i was uncertain if it was locked at first

Punti positivi: Very helpful and friendly staff

Punti negativi: There were no bicycles available

Punti positivi: Everything!!!

Punti positivi: We had a fantastic 4 days.We arrived past midnight and Yunus was waiting for us with a broad smile. We were amazed by the size of the rooms. The staff were extremely friendly and helpful and was able to communicate in English fairly well. There was no attempt to hard sell anything. It is located very close to the town centre. The hotel is located close to caves and had good views of the hills and caves.

Punti negativi: Breakfast was passable. Cooked options were limited.

Punti positivi: Excellent location,free parking at property,unparalleled cleanliness,complete peace.The hotel looks like a medieval castle and is located right in the mountains wherethe caves are dug,practically from the terrace at 10 meters you can see them.The panorama is special,extremely kind,especially Mr. Fatih.A very abundant and consistent continental breakfast.I recommend with all your heart,you will not be disappointed.

Punti positivi: The rooms ,the roof terrace and the staff. The breakfast, amazing omelette definitely by far. The manager arrange the balloon experience for me and that was fantastic .

Punti negativi: Everything about the place was authentic and close to all the best sites without the hustle and bustle. The staff were so professional and my family and I were very comfortable. I recommend this place to anyone .

Punti positivi: Comfortable and interesting rooms, good breakfast.

Punti negativi: The shower/spa was a little tricky to use

Punti positivi: I strongly recommend this hotel. I was with my girlfriend during my stay. We were comfortable in terms of everything. I can point out that hotel's breakfast. In addition staffs were very kind of us.

Punti negativi: Everything was nice there is nothing to complain

Punti positivi: The location was great, the staff were friendly and very accommodating, the setting was beautiful. I would highly recommend visiting the hotel and area.

Punti positivi: Very comfortable bed - and plenty of space in the room. There even was a separate nook near the entrance to curl up. Nice breakfast served in two bright and airy rooms upstairs.

Punti negativi: My room didn't have a bath (funny you only want a bath once a year - when it's not there :)). Shower was alright though!

Punti positivi: The staff is very helpful and amazing they helped us with everything we asked for. Also, the breakfast is delicious

Punti positivi: Great room, very comfortable stay, nice breakfast with view of the whole village. Salih tried to help speaking a bit of English too, nice guy and smiling, which is not as frequent as one would expect in these parts. Overall, very satisfactory and accomodating after a bit of google translate.

Punti negativi: First impression not so good, since we had booked for 4, but they had to bring in two extra beds when we arrived, after that all good (just be careful at the end with the booking price since we were asked for extra which we politely but firmly declined. Wifi signal weak