Hotel a Urgup

Punti positivi: All was done for making your journey the best one. Advice, avaliability, one step ahead of our needs... awesome Great breakfast

Punti negativi: Nothing

Punti positivi: Luogo incantevole e personale fantastico, ci siamo trovati benissimo. La cena in hotel è abbondante e tipica, ideale per assaggiare le specialità locali. Colazione preparata al momento con un ampio assortimento di formaggi locali, marmellate, frutta e verdura, tutto di ottima qualità. Una perla scavata nella roccia, per un soggiorno da favola! Il personale ti assiste in ogni aspetto del soggiorno, anche al momento delle escursioni si assicura che avvenga il prelievo in hotel e in caso di ritardo si occupano loro di contattare il tour operator.

Punti positivi: Great position with amazing view; great staff always available and extremely nice, able to satisfy every request. Great food (both breaksfast as prepared locally) and lunch/dinner as leveraging on a nearby restaurant

Punti positivi: The Cappadocia Hotel was simply magical! Mr. Ali doesn’t believe in the word NO! He bent over backwards to attend to our every whim and fancy. Their daily traditional Turkish breakfast spread comprised of everything ranging from local jams, honey, sweets and cookies, to 10 different types of cheese, cereal, dried nuts and fruits, coffee, tea and eggs made according to your preference! The Cappadocia Hotel team, especially Mr. Ali and Ferda ensured that we were well looked after! They were so kind and helpful. Thank you Mr. Ali, Ferda and everyone, for making our stay in Cappadocia perfect ❤️ I hope our paths across again someday.

Punti positivi: Everything is wonderful,Ali was very friendly and patient help . Recommended for all those who want to have a perfect stay in Cappadocia, if we have the chance to go to Cappadocia again, we still choose The Cappaodcia Hotel !!! There is also a super cute and friendly dog ​​CAZIBE

Punti negativi: Everything is perfect

Punti positivi: The Host is extremely professional and went out of his way to make our stay a memorable one. I will highly recommend this property for any stay in Cappadocia

Punti positivi: loved the food, the culture and how kind and sweet people were. great location and environment

Punti positivi: The location and architecture of the hotel is very unique which gave us good impression and experience. The terrace also very good to see the panorama of in front the hotel.

Punti negativi: The hotel tried to serve us with good service especially for the breakfast. But unfortunately the foods was not matching with our taste. The other think that we did not like, there is a dog that always lie down in front of the door.

Punti positivi: The staff were exceptional, so attentive, full of amazing reccomendations and happy to organise everything on our behalf! The hotel itself is beautiful with views of the balloons, in a quiet spot in Ürgüp and the breakfast was incredible!!

Punti negativi: Everything was exceptional!

Punti positivi: Our stay at the hotel was absolutely amazing and most comfortable all thanks to Ali. He was a superb host and made us feel at home. The view from the hotel is outstanding and the location is great. The cherry on the cake was the authenticity of the cave rooms. I would recommend the place to everyone and would love to go back there again.

Punti positivi: The property is made with a lot of thought involved it . The place is indeed magical.

Punti negativi: The staff is super friendly and the rooms and the place make you feel like you’re in a magical world . Must visit

Punti positivi: super nice, amazing hotel, definitely will stay at there again if visiting Cappadocia.

Punti positivi: The hotel was beautiful but the best thing about our stay was the wonderful staff. We have travelled a lot and have had excellent service but the service at the Sacred House has been the best by far.

Punti negativi: Nothing

Punti positivi: The hotel is absolutely amazing. The building and the details of the rooms are amazing. The staff are very friendly and helpful. (fatima at breakfast was just the best!) the food here is outstanding. Staff were helpful when booking my balloon ride or taxis.

Punti negativi: Nothing to dislike. The pool is not heated but this is no complaint.

Punti positivi: Such helpful, kind and friendly staff, we felt so very welcome. It's a beautiful building with really stunning interiors. The spa was so relaxing, and the hammam and shiatsu massages excellent, great masseuse. Good breakfast, and lovely terraces, balconies and corners to relax, which is very welcome if you're hiking/doing activities in the day. Really lovely ambience, a calm oasis. Absolutely loved it.

Punti negativi: A tiny drawback was the room wasn't cleaned until very late in the day, both days, but it was only a small inconvenience. Also beware of tons of instagrammers doing long photoshoots everywhere, making it sometimes uncomfortable if you want to actually use the pool, the staircase, the facilities etc. These didn't spoil our stay though, and I'd still highly recommend it here, we had a brilliant time.

Punti positivi: Utterly breathtaking! Unlike any other hotel I’ve stayed at- this is more an experience than a hotel. The attention to detail is mind boggling. Staff is genuinely warm and accommodating. The spa is outstanding and I encourage you to take a dip in the pool (if you dare). The design aesthetic is gorgeously bold and each corner of the property reflects the clear theme the designer has chosen. No wonder this property is so popular with Instagrammers! What an unprecedented treat it was to stay here. I look forward to returning soon.

Punti negativi: I wish both bedsides had plug points and/or lights. Our room was a cave room and stayed a bit too warm even though the temperature outside was -2 degrees! So a temp control panel in the room would be good. But these are very minor points- the hotel is a treat to all the senses overall!

Punti positivi: La colazione era buonissima e abbondante, la struttura è un luogo incantato che ti lascia veramente a bocca aperta. Lo staff è gentilissimo, sempre sorridente e accogliente. Siamo stati trattati benissimo e ci siamo trovati benissimo.

Punti negativi: Il parcheggio è pessimo. La struttura non possiede un buon parcheggio e la mia macchina è stata graffiata perché parcheggiata in una via molto stretta. La nostra camera era molto buia, mi aspettavo di meglio.

Punti positivi: Classical gothic style hotel.every detail delights me.keep it SH

Punti negativi: Unfortunately Cannot see the balloons in the morning from there.

Punti positivi: Peaceful place, good location far from hectic place

Punti positivi: The personnel were very kind en helpful they make you feel you are at you home. Thanks

Punti positivi: Good location! Close to centre. Beautifully maintained

Punti negativi: Room was too warm with no fan provided.

Punti positivi: Struttura meravigliosa e curata nei minimi dettagli. Il giardino è molto grazioso e vi sono due terrazze panoramiche attrezzate con sedie e pouf dalle quali si vede un'alba magica. Tutto lo staff è gentilissimo e professionale. Miss Funda ci ha aiutati nella prenotazione di biglietti ed escursioni. La location della colazione è incantevole, sotto un ombreggiato pergolato di viti. La colazione è ricchissima con uova preparate al momento, formaggi, pane fragrante, frutta fresca e tutto quello che si possa desiderare.

Punti negativi: A pochi metri di distanza c'è un hotel con piscina che mette un'orribile musica dalle 14 alle 18. L'atmosfera pomeridiana è rovinata da questi terribili vicini, ma per fortuna siamo rimasti in hotel di pomeriggio solo il giorno del nostro arrivo.

Punti positivi: Lovely. Great variety

Punti negativi: Water does take a while to get hot since there's a solar geyser

Punti positivi: Plenty of outdoor sitting areas to relax and enjoy the wonderful scenic surroudings

Punti negativi: On our last morning breakfast was very light compared to first day as many of the items had been put up or eaten.

Punti positivi: We spent 3 days in this historical place and everything was good, but very important thing that the hotel’s staff arranged for us a perfect night to celebrate my birthday and our 10 years Anniversary of Marriage with my wife. P. S. Turkish bath and the fireplace in every room was another history to tell. Can’t find word......

Punti positivi: rooms, reception, views

Punti negativi: the food could have been better in comparison to the quality of everything else.

Punti positivi: Everything was great, we enjoyed our stay

Punti positivi: Breakfast, accommodations

Punti negativi: It was a little bit far

Punti positivi: It was a interesting experience which is exactly what we wanted. The pool area was beautiful and the view stunning.

Punti negativi: Wifi was terrible along with the coffee.

Punti positivi: The ambience was awesome... The staff was courteous and very helpful... Helped us find out missing baggage and super quick service.. Great breakfast and service... Made special arrangements for our honeymoon... Highly recommended

Punti negativi: Nothing

Punti positivi: Wonderful cave suite experience, very friendly and helpful staff, great food.

Punti negativi: I should have stayed longer!

Punti positivi: Camere e zona piscina

Punti negativi: Salite e scalini

Punti positivi: Camera enorme, pulita e accessoriata; colazione da re; atmosfera tranquilla, con tanti spazi comuni dove rilassarsi e godersi il panorama sulle rocce di Urgup. Staff disponibilissimo e sempre attento e gentile. Rapporto qualità-prezzo decisamente alto.

Punti positivi: Wonderful Terence resting places, great view, peaceful and relaxing.

Punti negativi: The bathroom door can’t close properly and the basin leaks. Other than that all is good.

Punti positivi: Amazing and friendly staff. Good location. Spacious and clean room.

Punti positivi: The feeling of living like in a stone cave. I love the warmth welcome of the Turkish people.

Punti positivi: This is our second visit and as always it was amazing. The hotel is very clean bedding and towels changed daily. The staff are kind and very helpful and the breakfast great. Would always return here when in cappidoia

Punti negativi: Having to go home

Punti positivi: Place is accessible to all store nice view from the top of restaurant

Punti negativi: Nothing

Punti positivi: Everyone of the staff in this hotel is very kind and helpfull. They genuinely love what they do. The rooms are also very nice and clean. Breakfast is great, a lot to choose from and good quality!

Punti positivi: La posizione le colazioni...

Punti negativi: I bagni andrebbero rimessi a nuovo..asse wc rotto...rubinetti....ecc

Punti positivi: Very friendly staff, beautiful hotel, neat cave room, nice view, and specially a very quiet place.

Punti negativi: For a first time and short visit to Cappadocia the location was not the perfect one. All the action like tour agencies, restaurants, etc. are located in Goreme city, which is 10 kilometers (6 miles) from the hotel. I would recommend this hotel travelers with rented car.

Punti positivi: Very cozy room in a rock cave, plenty of space, nice sitting area with view from terrace. Quiet location, good curtains to keep room dark at night. Very friendly and helpful staff

Punti positivi: Nice and calm place. Peaceful time with marvelous view.

Punti negativi: Little bit far from center (15-20) min walk

Punti positivi: Staff and breakfast

Punti negativi: Location a bit far from Göreme

Punti positivi: Very nice rooms, the place is beautiful and the breakfast is simply delicious ! Wonderful cooker behind :) small house with only 4 rooms so you feel privileged. The staff is very friendly

Punti negativi: Nothing !

Punti positivi: The location is perfect, you can go to the centre of Ürup in less than 5 minutes. The staff was really helpfull and the rooms were comfortable. It feels like a little home, because the hotel is really small (only 4 rooms). Breakfast is amazing :)

Punti positivi: Very nice authentic cave appartment. Clean and spacious. The man is very friendly and reliable, even he could not speak very fluently English, but he did all he can do to make guest comfortable. Regardless the language barrier he gave me a reliable feeling. He also waited together with me until the airport shuttle came, which I very much appreciated. Breakfast was also great, the lady was very kind.

Punti negativi: A bit dofficult to find the lication from the main road. The sign is too small.

Punti positivi: EVERYTHING! A unique, old, authentic cave dwelling, tastefully restored to a highest standard. Design meets comfort meets centuries of history. Spotlessly clean, with thoughtful, personal touches and excellent design throughout. Very caring and friendly housekeeper and a bunch of sweet and friendly cats outside in the yard.

Punti positivi: It is hard to express in words how truly magical this place is. We spent a week here and from the moment we set foot in the apartment, we were treated with an astounding view from the patio. The apartment was sparkling clean with the most thoughtful touches everywhere you turned your head. We especially loved the cave sleeping area where our daughter played each day. The property manager is so warm and friendly and we felt at home right away. The lady who made our breakfast each morning was so warm and played and cuddled with our daughter. Our daughter did not want to leave! A truly amazing experience. Thanks a lot Karem and hoping to stay again in the future.

Punti negativi: Absolutely nothing. Perfect place!

Punti positivi: The style of the cave and the service.

Punti negativi: There is no reception..!!

Punti positivi: Casa meravigliosa, pulitissima, accogliente, temperatura perfetta, come vivere in una grotta

Punti positivi: The staff. Mr Hairi was very helpful and gave us suggestions of how to spend our day and what activities can be done. He tried his best to make our trip worth while.

Punti negativi: The only thing i didnt like was the coach that was sent by the hotel to pick us up from the airport. It was extremely uncomfortable and the driver was rude and did not the ways. A journey of one hour took us 2 hours! I will strongly suggest to take a cab instead of the coach which is also not free fyi.

Punti positivi: Friendly staff. Charming big flat. Big terasse with sofa and view. Great breakfast. Well equiped kitchen. 2 sofas (in addition to the beds.

Punti positivi: It is cozy and quite and if you need a place to relax, Anitya is a perfect location.

Punti negativi: None

Punti positivi: Bellissimo appartamento su due livelli Molto pulito e ben arredato e curato in ogni dettaglio I proprietari sono persone deliziose e disponibili anche se è difficile comunicare perché parlano pochissimo inglese!

Punti negativi: La location non ha una chiara insegna sulla porta e quindi è difficile da trovare quindi ci si deve incontrare con il proprietario nella piazza principale che poi ti accompagna al posto! Un altro aspetto negativo è la quantità di mosche presenti che non ti fanno godere la tipica colazione turca servita in terrazza

Punti positivi: Un alloggio che ci rimarrà nel cuore .La vista dalla casa è stupenda e Ortahisar è un paese molto particolare. La colazione al mattino sempre puntuale e abbondante

Punti negativi: Tutto ok

Punti positivi: Very beautiful hotel, all the staff was extremely nice and helpful. You feel like you have just arrive to a family member house. Recommended for a stay in Capadoccia.

Punti negativi: Nothing

Punti positivi: Eren takes care of you from the moment you arrive!She managed to get impossible balloon flights for us and each day sent us on her recommended adventures around Cappadocia.All her suggestions were fantastic.Our room was cool and well equipped,a lovely stay

Punti positivi: Clean, owner helpful

Punti positivi: Stanze perfette, arredate con gusto, luci soffuse, panorama da sogno, squisiti dolci appena sfornati, cortesia, professionalità e confort...tutto questo è il Serinn hotel!!!! Durante il nostro soggiorno in cappadocia Mi è capitato di fare tappa qui il giorno del mio compleanno. La sera, al mio rientro in hotel...la proprietaria, Eren, un angelo biondo che parla perfettamente italiano, aveva preparato un dolce squisito apposta per me...con tanto di aperitivo sulla terrazza dell’hotel per festeggiare! Insieme agli altri ospiti abbiamo condiviso questo momento assolutamente inaspettato e graditissimo!Il Serinn House e le persone come herenne hanno trasformato una vacanza in una esperienza indimenticabile!!! Tutto perfetto! Per me...il miglior hotel di tutta la Cappadocia! Giaele

Punti positivi: La casa in pietra bianca tipica della zona é bella ed accogliente, con una bella panoramica. Kürcüc é vicina con i suoi bei locali e ristoranti.

Punti positivi: La proprietaria molto disponibile e carina. Ci ha aiutato ad organizzare trasporti, tour e consigliato ottimi ristoranti in zona per cena. Colazione soddisfacente, vengono preparate sul momento muffin, gozleme e specie di frittelle, top!

Punti negativi: Posizione leggermente decentrata ma consiglio Urgup rispetto a Goreme. Urgup molto carina e con ottimi ristoranti con terrazza!

Punti positivi: The rooms were big and the bathroom also, they were very clean and neat. The host was very nice, she offered us breakfast even if we were supposed to check in at 1PM we arrived earlier at 10:30AM and were served breakfast and homemade cake! The next day she also offered to drive us downtown! And since we were left the hotel earlier she had prepared sandwiches for us! That was really sweet from her. We highly recommend this place and we plan to visit again.

Punti negativi: Everything was perfect

Punti positivi: We love Serinn House so much. It has an unbelievable location, very quiet and relaxing in the stunning Urgup. The room/cave is newly built and furnishings were beautiful and modern as well. Everything is super clean. Anytime we needed anything we got a response and action right away. We would definitely come back !

Punti positivi: Absolutely great little hotel with amazing host! She made our stay and the entire trip indeed! Very homey feel and attitude. Breakfast is superb. Great location, just minutes walk from the centre of Urgup town and loads of nice restaurants, cafes and shops.

Punti positivi: Friendly staffs, welcoming & helpful!

Punti positivi: I enjoyed the location - and easy walk to Urgup centre, but also far enough away to feel removed. It was a seven minute walk into the main part of the town. I found the bed very comfortable (firm) and ample space in the room. The staff were quite helpful, and the on-site restaurant was well priced and had good quality food; generally a meal for me was around 50₺. Included breakfast was well stocked as well.

Punti negativi: Living in a cave, the internet signal did not do a great job of reaching towards the back of the rooms - restaurant included. Outside it was alright (not great), and near the entrance, but as you move back - especially towards the bed- it got quite poor.

Punti positivi: The hotel is the best hotel that I stayed in my life. I’m an Architect, and the room was excellent, with a very comfortable hydromassage. There was a small living room with a fireplace. The dinner is excellent and the services are very good. The decoration and light are very good taste... the building is new but looks like the old 400 years old original House on the site. I truly recommend this hotel!

Punti negativi: Nothing everything was perfect!

Punti positivi: It is a quaint little place in the Cappodecia offering a cosy comfort. A much recommended place for Honeymoon couples

Punti negativi: Restaurant could offer a wider choice of food, including more options for chicken

Punti positivi: Cleanest hotel, most friendly and helpful staff, hotel layout and location was perfect, I booked for 2 nights and couldn’t get enough so stayed for 4 nights. Breakfast was beautiful and the room terrace view is unreal. Thank you for everything.

Punti negativi: Everything was amazing

Punti positivi: Breakfast buffet was plentiful and really nice. Staff very accommodating and friendly. Restaurant was great with a good menu. Stunning spacious room with great views of the Town.

Punti positivi: I liked the authenticity of the place. It was very cosy with comfortable beds. Right in the center.

Punti negativi: Aircon would be good for the heat

Punti positivi: The host was very kind to wait us for the check in till midnight! Thanks for the information and adrices he provided us for the placed to include in our tourist program! Good location in the center, silent place!

Punti negativi: The door to the bedroom was not a real door, the WiFi was very very weak and almost impossible to use.

Punti positivi: Cosy, clean and well located close to centre of town.

Punti positivi: This property situated right in the centre of Ürgüp is family owned and passed down from previous generation. It is more like a home / BB than a hotel. The decor is unique and ancient like days gone by. Is it an authentic cave hotel? Not sure? At least it presents itself like it and looks like one. The couple that runs it is welcoming, hospitable, friendly and extremely helpful. We slept in for 2 days and we were surprised we could still have breakfast at 11am. It was well received. A kettle, tea bags, a large bottle of water is provided in the room. Hair dryer, shampoo and body lotion also provided. I don’t believe there is daily room service. They empty the bins and re-fill toilet paper and water if needed daily. We were happy with the towels and sheets not being changed every day as better for the environment however they should change the bathroom floor towel. Price is value for money as well. Overall a very satisfying experience and will definitely recommend staying here.

Punti positivi: Authentic and traditional outlook and unique cave rooms

Punti positivi: Amazing place and a great place to stay while visiting Cappadocia!

Punti negativi: nothing

Punti positivi: Il contesto, la dimensione delle camere e del bagno

Punti negativi: Pessimo staff alla reception. Scortese e maleducato

Punti positivi: Struttura affascinante, ottima posizione, personale gentile e disponibile

Punti positivi: Camera e hotel stupendi nella roccia, posizione top, staff fantastico

Punti negativi: Costi dei vari servizi alti rispetto all'ottimo prezzo della camera

Punti positivi: The staff went out of their way to accommodate our needs - from arranging an early check in to booking the hot air balloon ride for us at the last minute. We were given great restaurant recommendations and enjoyed evenings relaxing on the rooftop. We felt very well taken care of. Thank you :)

Punti negativi: Wifi isn’t the best but we stayed in a cave room so I guess that is to be expected.

Punti positivi: Location magica. Camera in grotta pulita e con tutti i conforto. Bagno molto grande e comodo. Vista stupenda

Punti negativi: Lo staff molto giovane non era pronto per parlare in inglese e alcune volte è stato difficile farsi capire

Punti positivi: This is a very unique hotel, where the rooms are caves on the cliff. This is the way how ancient people lived there more than 1000 years ago. The whole experience in the hotel is definitely amazing. The hotel also provides nice breakfast and most staff are helpful.

Punti negativi: 1. No wifi for most rooms. 2. You can't see balloons in this area.

Punti positivi: Unique cave style apartment decorated with high-end finishes. Wonderful hotel facilities with pool and exceptional views of Cappadocia. You will not regret booking here. The restaurant serves amazing breakfast lunch and dinners too!

Punti negativi: Nothing

Punti positivi: Hotel incastonato nella roccia, fantastico hotel con tanti servizi.

Punti negativi: La colazione prettamente turca

Punti positivi: Location

Punti negativi: Colazione

Punti positivi: Ambiance and location

Punti negativi: Absolutely nothing to dislike

Punti positivi: All staffs are very kind and friendly to me. Smoothly offered me the cappadoccia tour and balloon tour, and booked. The introduced tours and restaurant were both so nice for me. Thank you for the great experience!

Punti negativi: Nothing special.

Punti positivi: Nice spacious room with a double and 2 single beds. Ideal for a group of friends, or a family of 4.

Punti negativi: The breakfast and the attitude of their staff( only a lady receptionist was there most of the days) was extremely cold, rude and non-cooperative. While she was checking us in, rather than even asking us a glass of water, she was more concerned about selling us hot air balloon and other sightseeing packages. It was v irritating and intimidating. Breakfast was pathetic and less than basic. would ration and give us only 1 egg per person !!! timings were also v weird (8;30-10;30) We were travelling with kids and blatantly refused more eggs even when we asked for. No fruits, juice, milk, hot coffee or any warm fresh dish at all !!!!! Felt totally ripped off and cheated !!!!

Punti positivi: Th breakfast was stately with willing staff wanting to shower hospitality in abundance. Ali Jehan specifically was a manager who deserves to be mentioned for his additional care and concern.

Punti positivi: We like the hotel and the stuff in general. They helped us to store our luggages while we explore the city. They also helped us to find a tour to Ihlara Valley.

Punti negativi: Even our trip was for 1 day at the first week of october, we’ve expected to use the pool. The pool was not in a good shape, apparently the stuff didn’t take care of it because of the season. But everybody I know says October is the best season of Capadoccia. So if it was the real season why the pool was not clean enough to use. Is it only for decoration? I am sorry but if you think how much we are paying, we should ask those to the property. Because they are selling the rooms like pool is a real thing. “Pool view family room” If I compare with the other hotel we stayed; breakfast was not enough for us. So we ordered more and the kind stuff did not make us pay the additional orders. Besides those it was a great experience.

Punti positivi: Pozizione a pochi passi dal centro di Urgup. Staff molto disponibile (la ragazza M. Soprattutto) e cordiale (non parlano molto inglese ma si fanno capire piano piano) colazione al tavolo con specialità locali poca scelta per chi come noi mamgia dolce (ci siamo arrangiati con pane e "nutella" o qualche biscotto... purtroppo portano tante cose che nel nostro caso andavano sprecate abbiamo fatto presente di non portarle ma non hanno capito (vabbè) Comunque tornerei, ma con la consapevolezza.

Punti negativi: La porta un po difettosa, piatto doccia dal quale fuori usciva acqua Un po polveroso ma forse dovuto dal fatto che si è dentro una camera con pareti roccia La finestra affacciava sulla strada di passaggio un po rumoroso Piscina chiusa e sporca (capisco che magari il meteo abbia influito ma potevano curarla) Wi fi quasi inesistente

Punti positivi: The hotel is stunning, with a very suggestive atmosphere, the bathroom and its big shower deserves a special merit. The location is perfect for visiting both Urgup and Valleys of Cappadocia: everything is really close to reach. The staff is expert, very kind and helped me to solve a problem in a very efficient manner. Waiting to come back with my Italian friends. Thank you.

Punti positivi: Staff molto gentile, camere ampie e ben arredate, colazione ricca, posizione centralissima

Punti positivi: Posizione abbastanza centrale, in pochi minuti a piedi si raggiunge il centro di Urgup. I dintorni della struttura non sono il massimo ma ovviamente non è un problema di loro competenza. Lo staff è molto gentile e disponibile, un particolare apprezzamento per la signora che ogni giorno cucinava per la colazione; quest'ultima abbondante e con variazioni quotidiane. Stanza quadrupla molto spaziosa e bagno abbastanza funzionale con ampio spazio per la doccia. Piscina piacevolmente fruibile, con possibilità di consumare uno snack presso l'angolo bar.

Punti negativi: Le stanze non hanno aria condizionata, ma la notte non è un problema, basta lasciare la finestra aperta (con zanzariera). Assenza di appoggi dove posare le valigie e di luci di lettura comode sui letti. La ventola del bagno era un pò rumorosa.

Punti positivi: Love the place! Very cosy and comfortable. Excellent breakfast and very helpful staff.

Punti negativi: Nothing

Punti positivi: La gentilezza dello staff

Punti negativi: L’esterno dovrebbe essere più curato

Punti positivi: Incredible value for such beautiful rooms, staff was beyond helpful. We also really enjoyed the variation in staying in a place other than Göreme; Ürgüp seemed more lively, less tourist-centric. Breakfast was also massive and delicious. Don’t skip the Turkish coffee, it’s really good here.

Punti positivi: Lovely room service staff( furkan), very entertaining, thank you for booking the trip for us, and finally saw the air balloon and felt this trip was the the best arrangement

Punti positivi: Home stay type. Personalised attention. Had a great time. Not commercialised.

Punti positivi: Location and staff

Punti positivi: The personalised and friendly service. We were welcomed with nibbles and drinks. The room was huge, like a home away from home. The host organised an earlier breakfast for us as we had to leave early - it was a feast. He even packed us some food to take with us. We loved our stay. It was so relaxing and great to get away from the hustle and bustle.

Punti negativi: There was absolutely nothing we didn’t like.

Punti positivi: Very charming host who treated us as friends and provided us with soup and fish as a special treat. The mix of songs played in the open throughout the morning and evening added to the languid mood. The cave hotel is a splendid restoration with modern bathroom, wifi, mini-fridge and TV in individual rooms. You can experience the cool interior on a sunny day. Don’t know about winter months. However, the owner closes the property in the cold season. Highly recommended.

Punti negativi: Maybe the lighting can be improved in certain areas but it is a minor issue.

Punti positivi: Everything. The caretakers Tulsum and Nijla, are amazing people. We had a wonderful stay (full credit to them). Stunning room. Excellent breakfast. Haider, the owner, was unavailable as he was unwell. His friend, Ali, was extremely helpful

Punti negativi: Nothing

Punti positivi: The hotel is perfectly located to explore Cappadocia. The room was very spacious and perfectly cleaned every day. The breakfast was just amazing, the host Haydar makes you feel like at home!

Punti positivi: the owner Is very friendly....

Punti positivi: I love everything about this hotel! First of all, this is original cave hotel made in big mountain! The lux room is very big, the jacuzzi is fantastic, the view from the terrace is amazing! You can take a nap on the big bed on the terrace while listening to nice classic music coming from the hotel speakers. Everything is clean, nice smell, room is designed with many antique things. We were offered nice welcome set of wine, fruits and wonderful red roses. In the room you have everything you may need, but anyway if you want something more, hotel workers are ready to help you. The owner of the hotel Haydar is very friendly, kind and intelligent person, he was treating us like his own house guests - cooking very tasty home made food, telling us about nice interesting places to visit, helping us in everything we needed help. We coudn’t find a car for rent and Haydar gave us his own car free of charge for all the time we stayed there. We had feeling that we want to stay there to live :) I highly recommend everybody to stay on this hotel!

Punti positivi: Il personale è fantastico, le camere scavate e la vista è stupenda.

Punti positivi: A new experience- first time staying in a cave. Excellent kahvalta and the one evening meal we had was good too. Not charged for the odd coffee we had. Parking directly outside the property - very tight though! Nice views of the hot air balloons at dawn.

Punti negativi: I was so disappointed. I wanted to love this place. It has massive potential, but needs a serious makeover. Where to start? The worst thing was the bathroom which had a totally disgusting bath/shower. It was so grimy and mouldy. The room was very cold, and although it had heating it wasn’t on. We were given an electric radiator when we queried this, which made all the difference. This room is so dark and gloomy, receiving no natural light whatsoever. The lights in the room are inadequate, although looking at the wires hanging out of the wall it presumably had more at some point. The linen on the bed is fab, but the bed itself painfully hard. There was nowhere to put clothes (3 coat hangers in the hanging space but no drawers, shelves etc). All our stuff stayed in the bags throughout. Lastly, although the location gives you a great view of the balloons at dawn, I wasn’t expecting to hear the roar on traffic from the dual carriageway below from the terrace.

Punti positivi: Great location with wonderful views - loved the breakfast/dining patio area and seating area outside our room. The breakfasts were excellent.

Punti negativi: The room smelt a bit musty and the lighting was very poor in the bathroom. Bathroom also needed more shelving/pegs etc for towels and bathroom items.

Punti positivi: It was a real cave, well decorated. Owners were friendly. We had freshly made breakfast on the terrace with an amazing view.

Punti negativi: Dogs. far from the town center.

Punti positivi: La Cappadocia

Punti negativi: Improvvisati e maleducati. Una sola notte nella quale siamo stati disturbati tenuti svegli dalle 0,30 alle 04 circa dallo staff proprietaria inclusa che tenta di entrare in stanza che neppure si scusa. Isolamenti acustici con stanze attigue inesistenti La colazione dopo le 08. Informazioni sbagliate e con prezzi maggiorati della metà.

Punti positivi: great hotel, the staffs are very informative and friendly. the location is a short walk away from the town centre. good breakfast, and the room is very spacious.

Punti negativi: the front door is a little tight. you need to give it a push. i was uncertain if it was locked at first

Punti positivi: Very helpful and friendly staff

Punti negativi: There were no bicycles available

Punti positivi: Everything!!!

Punti positivi: We had a fantastic 4 days.We arrived past midnight and Yunus was waiting for us with a broad smile. We were amazed by the size of the rooms. The staff were extremely friendly and helpful and was able to communicate in English fairly well. There was no attempt to hard sell anything. It is located very close to the town centre. The hotel is located close to caves and had good views of the hills and caves.

Punti negativi: Breakfast was passable. Cooked options were limited.

Punti positivi: Interesting place to stay in a 2000 year old cave room. Good breakfast and helpful staff

Punti negativi: Multiple stairs upto the hotel and inside

Punti positivi: Excellent location,free parking at property,unparalleled cleanliness,complete peace.The hotel looks like a medieval castle and is located right in the mountains wherethe caves are dug,practically from the terrace at 10 meters you can see them.The panorama is special,extremely kind,especially Mr. Fatih.A very abundant and consistent continental breakfast.I recommend with all your heart,you will not be disappointed.

Punti positivi: The rooms ,the roof terrace and the staff. The breakfast, amazing omelette definitely by far. The manager arrange the balloon experience for me and that was fantastic .

Punti negativi: Everything about the place was authentic and close to all the best sites without the hustle and bustle. The staff were so professional and my family and I were very comfortable. I recommend this place to anyone .

Punti positivi: Comfortable and interesting rooms, good breakfast.

Punti negativi: The shower/spa was a little tricky to use

Punti positivi: Eccellente rapporto qualità/prezzo, il personale, il servizio e buona posizione.

Punti positivi: The location, services. The kindness and generosity of the staff especially Mr Murat is exceptional.

Punti negativi: Everything was good

Punti positivi: Location of the hotel was very good. It was within walking distance of all restaurants and shops

Punti negativi: There were two connecting bedrooms for 4 adults but only one bathroom. Also they could add a few more vegetarian options for breakfast

Punti positivi: Excellent location, property was decorated with a great aesthetic sense which definitely shows the hardwork of owner family and employees for choosing stuff for the property. Special thanks for Mr. MURAT (MANAGER), Chief cook Lubra and Emel for their dedicated efforts to make our stay a pleasant and comfortable one. Overall the experience of stay exceeded my expectations. Good job guys. See you soon again InshaAllah

Punti negativi: Only pillows needed to be of memory foam or gel type to give more comfort while you are asleep. Otherwise everything was excellent.

Punti positivi: Staff were brilliant, very friendly. Very comfortable room and breakfast was very good. Lovely surroundings and great location

Punti positivi: This hotel is located in the heart of Cappadocia, real caves, real and amazing spirit of this area. The staff was so helpful that I could say we felt there as we were at home, with the family)) The breakfast was one of the best we have ever had in the hotels worldwide. The room is a real cave, all facilites in the hotel are so special, a lot of places where you can seat in relax and drink amazing turkish tea or coffee. We strongly recommend to order their turkish dinner. Everything was brilliant, thanks a lot for our Cappadocia trip, we will be back))

Punti negativi: Everything was exellent.

Punti positivi: The service was great, staff was very helpful. The rooms were very spacious and comfortable.Loved their breakfast. The overall hotel decor was very nice with flowers and plants everywhere. Their tandoor food was the best we had on the trip!

Punti negativi: The shuttle service provided by the hotel was not good - the driver did not know English and he made us wait at the airport for a long time waiting for other passengers and dropped us the last to our hotel!

Punti negativi: Restaurant was not dynamic for dinner. Breakfast was excellent.

Punti positivi: We can highly recommend this hotel. The hotel is very central, but you don't get disturbed by noise. The rooms are beautiful and very spacious. The tremendous hospitality of the staff and the management was very impressive. A highlight was the breakfast with many choices and a lot of homemade and very delicious local specialities, like the figs walnut jam. Kübra's cakes are very delicious.

Punti negativi: nothing

Punti positivi: Staff amichevole e gentile Struttura bellissima, ambiente accogliente Colazione