Park Hyatt Tokyo

Tra i miei primi 5

Il servizio è stato fantastico. Hotel splendido

La posizione non è fantastica, lontano dal centro della città

Everything

Nothing

We have stayed at 5 star hotels in France, Ireland, Australia and NZ and this was a cut above in relation to the service we were treated to. Where to start? The staff were incredible. From arriving at the hotel we were escorted up to the reception on the 41st floor with the concierge describing the dining options as we walked past the restaurants. As we were celebrating my birthday, we were allocated a room facing Mt Fuji on the 47th floor. We enjoyed the pool with our sons and we were offered complimentary goggles if required. We decided to order room service (which my husband and children love but I hate as the quality is always bad and you know you are paying too much for mediocre food). I was completely wrong with my assumption! The food was delicious - genuinely delicious. The waiter delivered the food with a flower on the table. There was a complimentary French chocolatier dessert and a hand written not for my birthday as well as a platter of strawberries. The meals were fantastic! We were also delivered a hamper with childrens bathrobes, button up pajamas, toiletries and small hangers for childrens clothing. There was also a complimentary shoe shine service!

The Japanese breakfast option had run out.

Being able to come to Japan for my honeymoon after many years following first viewing of “Lost in Translation” I expected the hotel to be something of a sancted temple of nostalgia for me - with its design, sounds, views and staff. As I do not want to make this review into an essay - I will only tell that it completely fulfilled the expectations I came with. The staff is friendly in a very natural and casual way, the way they handle you is just extraordinarily in an ‘feel more at home than home” manner, and the facilities know from the movie continue to amaze after the hotel’s 25th anniversary. It is the most luxurious of the hotels I stayed in, it did not age at all and it is something that everyone visiting Tokyo should at least see for a night or just a visit to one of it’s restaurants and/or the New York Bar. I sincerely hope I will ever be able to come back here again. The cherry on the top was how our honeymoon was handled when disclosed to staff - memories me and my wife will cherish forever.