Siem Reap hotel vicini a Angkor National Museum

Punti positivi: Struttura il stile coloniale con bellissima atmosfera. Personale della spa ottimo e professionale. Ristorante molto buono. Stupenda piscina.

Punti positivi: Very charming hotel conveniently located, with great pool and facilities as well as spacious rooms. Very family friendly too as a kid's club is available to all guests at no extra fee. The food was very nice (although more expensive than some other places we went) and the service and attention to details was spot on.

Punti negativi: We booked our stay not knowing that the Water Festival was ongoing the first 3 days. Although a nice atmosphere and good to see some local festivities (dragon boat races, etc.), it was incredibly noisy with very loud music going on until late in the evening right in front of the hotel. Our expectations from a hotel like this one would have been to 1) benefit from a discounted rate for these 3 nights as clearly the standards of quietness were not met and 2) to get more information in advance of the festival and what to expect. For example, at no point in time we were informed that fireworks would be taking place right outside of the hotel at midnight on one evening. It was VERY loud and woke us up immediately and the kids got extremely frightened. I think some commercial gesture would have been well received by all the guests so a slight disappointment on our end.

Punti positivi: Outstanding breakfast buffet, the swimming pool was beautiful, rooms were very nice, the staff were friendly and helpful, the location very central to Pub Street and night market. Angkor Wat and the airport are in close vicinity.

Punti negativi: no negative comment.

Punti positivi: La cordialità dello staff sempre con il sorriso La colazione e cena ottima e variegata Attenti alle esigenze dei clienti La struttura nel suo insieme

Punti positivi: struttura a 15 minuti a piedi dal centro, le stanze sono carine ed abbastanza curate, l'intero hotel è una vecchia casa coloniale che si sviluppa intono alla piscina. gli ascensori valgono una parola in più essendo tutti in ferro battuto e molto particolari.

Punti negativi: il bagno non ha areazione, la doccia è all'interno della vasca e purtroppo come protezione per l'acqua c'è una tenda che tende ad aderire a chi usa la doccia, cosa che trovo sempre piuttosto scomoda.

Punti positivi: La posizione, l’ambiente classico, la Piscina

Punti negativi: Il servizio hotel aeroporto

Punti negativi: The WIFI was not stable

Punti positivi: This hotel was perfect from the minute we were picked up from the Airport. All staff in every section was fantastic, helpful and lovely people - it really made our stay special. The hotel itself is like a lovely oasis after a hot day visiting the temples. Great to cool off in the pool. Loved our stay

Punti negativi: Beds and pillows were a tad hard but we find this is normal in Asia. Hotel happy to find us softer pillows - just ask and it is no problem

Punti positivi: Very nice people

Punti positivi: Staff were very nice and the hotel was lovely.

Punti negativi: things at the hotel were very expensive comparatively to going anywhere else outside the hotel. It would have been convenient to have breakfast/dinner at the hotel but far too expensive.

Punti positivi: This was exactly the sort of experience I was looking for. I felt transported to an era I believed no longer existed, if only in my dreams. It now seems alive and well. The staff could not have been more accommodating. Our guest relations “Mom/Phillipe” was amazing and very helpful. The Hotel is perfectly situated in the old square and a short Tuk-Tuk ride to the ruins of Angkor. The hotel offers tours in their vintage Citroëns, if you have the time I would recommend the experience. This is not the hotel if you seek all the modern frivolites, but if you can appreciate the vintage aesthetic and the elegance of the colonial era, this is where you belong. The vintage charm and elegance of the Hotel was everything I could have hoped for, and more. #thevintagetraveler insta

Punti negativi: I only wish I could have stayed longer!

Punti positivi: Bellissima struttura in stile coloniale con ampia piscina e bel giardino.

Punti negativi: I bagni non sono assolutamente all’altezza di un hotel a 5 stelle. Sono piccoli e un po’ datati, dotati solo di vasca.

Punti positivi: Beautiful boutique hotel. Great location! Very comfortable and spacious rooms, wonderful facilities and very attentive and helpful staff. Also has a tour service on site that tailors trips to your needs. I would highly recommend this hotel to anyone staying in Siem Reap.

Punti positivi: I like the concept of boutique hotel. The staff is friendly, polite and always tried its best.

Punti negativi: Prices are beyond value, much too expensive. Breakfast menu is poor quality. Selection of authentic khmer food is not offered - choice is not exciting. Wine selection is fine. Rooms are not comfortable - it feels very simple compared to what you pay (furniture, bathrooms, and towels, equipment...) 50% cheaper, then it’s ok ... For us, travelling and living in Asia since a long time, it was somehow a disappointing experience.

Punti positivi: We enjoyed the complimentary airport pick up with the vintage mercedes. Breakfast was ok but wished the local dishes was better. Hotel was close to all sights and restaurants. Staff was friendly. Room was spacious and comfortable. Quiet and exclusive feel all around. The complimentary massage was also very good

Punti negativi: The return airport transfer was expensive so we didn’t take it. The lights was a little dim in the room. The dessert was not that good as we had the eclairs but it wasn’t up to the std. the main pool always hv leaves in it due to the tree nearby. So i wld like to suggest planting banana tree or palm trees instead to avoid too many fallen leaves into the pool.

Punti positivi: Service and breakfast was great.

Punti negativi: We booked 1 night in the Suite with private pool for a “premium” experience. However, the bed was uneven and uncomfortable. There were insects (worms and lizards) crawling at the sides of the pool. Worst of all, we found several curly pubic hairs in the bath tub! We usually stay in 3-4 star hotels and are not fussy travellers, however, as a 5 star hotel with above 9 rating, Heritage Suites was disappointing.

Punti positivi: The hotel and setting was amazing and went beyond my expectations. The room and hotel were all immaculate and well furnished with the pool, bar and breakfast all fantastic. The staff were all extremely friendly and could not do enough to make our stay more enjoyable and went as far as to book restaurants and tuk tuks for us during our stay. I cannot recommend this hotel highly enough for anyone visiting Siem Reap. Thank you!

Punti positivi: The whole stay was faultless. Fabulous staff and rooms and a great location.

Punti positivi: Great room and fantastic staff

Punti positivi: This was a perfect stay and just what I looked for! The staff in particular could not do enough to ensure that your staff was pleasant, from service with a smile, holding umbrellas to even arranging for my suitcase to be repaired after the airlines roughly handled. I stayed in a Suite with private pool which was incredible, although personally I would have liked a bit warmer pool water, but this is really a matter of personal taste. My only little niggle was my confusion as to where all the light switches were to turn off the numerous lamps. The spa is to die for, my facial better than the one I get at home. Lovely stay and I highly recommend it.

Punti negativi: See above- warmer pool and a bit of help with the multitude of light switches early on.

Punti positivi: We stayed in a pool villa & it was absolutely incredible. From the thoughtfully modern and stylish interior design, to the fluffy pillows & amazing pool and steam room in our villa, everything was perfect. The restaurant is amazing as are the super friendly staff. Hotel is in a quiet location only a few minutes tuktuk away to Pub Street, and there was always a tuktuk outside waiting for you. Staff recommended we try Marum restaurant too which is literally st the end of the road which was super convenient and we were happy to support the hospitality training.

Punti negativi: The villas are in close proximity to the local neighbours (there's also a school and temple across the road) so it can get louder at busy times but that's to be expected.

Punti positivi: Camere grandi con grandi bagni confortevoli. Colazione a buffet molto buona. Situato in una zona fantastica della città, nei pressi dei siti di interesse.

Punti negativi: Lunga attesa per il check-in.

Punti positivi: The hotel is an oasis in hectic Siem Reap. The staff can’t do enough and always stopped to great us. The pool area was good for relaxing, we had a good lunch there too. Breakfast was excellent with a good choice of freshly cooked food.

Punti negativi: The location is away from most of the restaurants and bars and we walked into the centre most days and evenings.

Punti positivi: Lovely quiet boutique hotel with exceptionally friendly staff for whom nothing was too much trouble. Nice pool area away from the hustle and bustle of the streets and a good place to relax with a drink after a long day touring the temples.

Punti negativi: Lacked a comfortable lounge bar area to relax over a drink - bar was essentially part of the restaurant and closed early so no possibility of after dinner drinks

Punti positivi: La cortesia dell'accoglienza, e la professionalita' di Mr. Jhonny Saloert, camere confortevoli e spaziose, complete di ogni comfort, ottima colazione

Punti positivi: Family room was spacious & comfy. The staff were friendly and helpful It was nice to have the onsite Spa and Pool and Exercise Room. Good location for getting around.

Punti negativi: AC a worked so well we got a bit chilly

Punti positivi: Really nice boutique hotel, within walking distance of the markets and Pub Street, and not too far away from Angkor National Park. The room was very spacious and clean, and breakfast was really nice too with several different options allowing for a bit of variety. The swimming pool was great for relaxing after a day out in the scorching sun.

Punti negativi: Occasionally an unpleasant smell rose from the toilet, but that was a very minor issue in an otherwise great stay.

Punti positivi: The staff was very nice and helped me book some tours. Always eager to answer questions and changed my $100 bills as needed.

Punti positivi: Good location. Big rooms. Clean. Good breakfast. Lovely staff. Complementary foot massage (pending your deal maybe). They arrange tuk tuk for Angkor temple visits - one tip is to check what route they have in plan since it may not be in line with your plan.

Punti negativi: When showering very big puddle left.

Punti positivi: Staff was extraordinarily friendly and attentative, I want to mention explicitely Miss Bella who delivered a great service!

Punti negativi: rooms could need a bit of a renovation, but not bad at all. Just a bit standard and not fresh.

Punti positivi: Bella who was on reception was excellent, she welcomed my sister and I, rembered our names and nothing was too much trouble for her. The room was spacious and cleaned daily with the beds turned down in the evening, breakfast was great and very fresh. Location was perfect.

Punti negativi: Nothing

Punti positivi: La nostra assistente personale Bella. Precisa efficiente cortese e mai invadente. Ottimo servizio e ottima persona. Anche il ristorante buono e la piscina molto piacevole

Punti positivi: gentilezza e cortesia, bella struttura

Punti negativi: Ho chiesto il box per la colazione dato che sarei uscita prima dell'alba, al mattino non l'ho trovato ed ho dovuto spiegare io al concierge come risolvere il problema (cioè gli ho detto di andare in cucina a prepararlo). Al momento del pagamento non ho potuto utilizzare la carta di credito perché la linea non funzionava: abbiamo dovuto fare 2 prelievi al bancomat con il rischio di perdere il volo. Può succedere un problema alla linea telefonica ma in questo caso avrebbero dovuto lasciarmi un IBAN per fare il bonifico non obbligarmi a fare prelievi di cifre importanti (con relative commissioni) e con un volo da prendere.

Punti positivi: Great location and great value for money had three really good tours booked through the hotel. Staff are very welcoming and helpful especially saloeurt and martin, couldnt do more for me!

Punti positivi: La camera era moderna e semplicemente fantastica

Punti negativi: Abbiamo chiesto un pasto vegetariano. Lo chef ci ha promesso che l'avrebbe preparato, ma si sentiva l'odore di salsa di pesce nel nostro cibo. Quando l'ho indicato allo chef, ha detto che ha preparato appositamente e che non c'era salsa di pesce, ma si poteva chiaramente sentire l'odore. Per il resto è stata un'esperienza fantastica.

Punti positivi: Tipo regolare di hotel con dotazioni semplici . Troppo caro per un hotel dall'aspetto semplice

Punti negativi: Troppo caro

Punti positivi: Well appointed room and bathroom with thoughtful design and layout. Quiet despite being on the main road and lots of food and massage options within steps of the hotel. Comfy bed and pillows.

Punti negativi: Turn down service only occurred on the first day and was late in the evening (around 8pm and staff seemed to expect tips), thereafter no turn down service until requested for.

Punti positivi: Excellent 5* Hotel as one would expect. Good location if you like getting out to the vibrant pub street and night markets which are just a short walk away. The hotel itself is all that is advertised and more. Good rooms and clean and comfortable. Staff are amazing and very courteous and polite. The breakfast is great and eggs to order menu is just a great idea rather than queues at the egg station in most other hotels. We would like to thank especially Risun,Lakeng & Rottana who every morning made our breakfast an experience, always obliging. The pool area is just ideal with part of the pool covered so even if it rains one can still use the pool. Great use after a long day out visiting the many sites at Angkor. Thank you to all the staff at the Hyatt

Punti negativi: Airport shuttle over 40 dollars!

Punti positivi: Great and friendly staff. Room was awesome. Location was close to everything (airport and Angkor Wat were about 20-30 minutes away from car/tuk tuk). Pool was quiet and serene. Laundry service was great as well. Overall excellent stay and would stay there again.

Punti positivi: We stayed 4 days with our baby and a couple of friends. We had an amazing stay in Siem Reap. The hotel is absolutely beautiful, food was very good and the team is just amazingly kind and helpful. They did everything they can to make our stay pleasant and restful.

Punti positivi: Good service, food, very nice rooms, good location.

Punti negativi: Nothing.

Punti positivi: The staff were nice. The shower was nice. The bed was super comfortable.

Punti negativi: The design of the room was ridiculous. There was a king sized bed and a lounge area (seperated by a swivel TV on a stand). There was only one window and it was next to the bed. The side of the room with the lounge area had no window so no natural light. We specifically booked the larger room so that we could relax in the room and read but there was not enough natural light. At night, the area was lit by only one small light. For smokers, the trip outside required a long walk to the elevators. Why could there not be a small balcony for smokers? The pool looked nice in the pictures but quite dirty and too shallow. The food was mediocre and the breakfast selection was limited. No bum gun or shower toilet in the bathroom. Impossible to work out how the lights worked. TV was big but reception was poor and the sound was awful. Just not what I would expect of a Park Hyatt hotel.

Punti positivi: High quality breakfast buffet.

Punti positivi: Exemplary service throughout. We had a problem with our transfer on the last day, the concierge team far exceeded my expectations and helped fix this although the fault was not the hotel's at all.

Punti negativi: The Khmer food in the restaurant was somewhat uninspiring.

Punti positivi: Tutto e quando dico tutto è tutto

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Stanza/facilities e ristoranti

Punti negativi: Staff un po troppo invadente. Tante domande su come andava il viaggio, col chiaro scopo di venderci servizi

Punti positivi: Great breaky, awesome staff, good value for money

Punti positivi: La struttura è meravigliosa.... lo staff è gentilissimo.....perfetto per girare il sito perché molto vicino......

Punti negativi: I servizi che offre l’hotel sono molto cari.... e la piscina era in manutenzione

Punti positivi: Lo staff è stato al massimo della disponibilità sempre sorridente e accogliente.. 10/10 .. le stanze molto spaziose e pulite.. posizione ottima.. anche il cibo buono..suggerisco la permanenza in questo resort!!

Punti positivi: Camera grande, bellissimo spazio esterno e colazione ottima e varia. Personale molto cordiale e professionale. Servizio pick-up dall’aeroporto gratuito. Ristorante interno raffinato ma costoso

Punti negativi: Vino e acqua troppo costosi al ristorante

Punti positivi: It was a great experience overall. The staff were very attentive, friendly and helpful. The massage I received was wonderful and I recommend getting at least one during your stay.

Punti negativi: Occasionally the breakfast time is chaotic depending on the tours that are checking out. However when I spoke with the manager he was very receptive to making things go smoother in am.

Punti positivi: Beautiful hotel, lovely pool area, all areas very well maintained. The room was very nice and spacious. Great WiFi throughout hotel. Staff very attentive, helpful and friendly. Would stay here again.

Punti positivi: Amazing hotel - we got even upgraded to a superb suite !! This room was huge. Very friendly staff - good location - nice poolside grill for a quick lunch

Punti negativi: cappuccino was at extra cost during the breakfast

Punti positivi: Everything

Punti negativi: Like most things

Punti positivi: Breakfast nice View on garden nice

Punti negativi: We book landmarks room which bath room not really clean and toilet broken, this hotel need renovations lots of equipment really old. Swimming pool we swim not really good for breathing and not really clean for water.

Punti positivi: Personale gentilissimo ottima colazione posizione tranquilla Un grande ringraziamento al tassista dell Hotel che ci ha accompagnato in aereo porto per averci riportato il telefono dimenticato in auto