Ss Rotterdam Hotel & Restaurants

Boat is beautiful on the inside. Water taxi is fun and affordable.

The cleaning of our accomadations was awful. First day we were there was towel hung up that was completely covered in brown spots and smelled like something very familliar. Okay mistakes happen so i put the obviously very dirty towel on the floor so that room service will take it. To my utter horror the next day when i was taking a shower and grabbed what i thought was a clean towel to dry myself off i grabbed the same old towel from the day before, because i didnt have my glasses on in the shower i didnt see the clearly dirty towel until i smelled it while rubbing on my face. Room service hung up the same filthy towel again. The room we had was way too hot, they said the room was "climate controlled" which means there isnt any air conditioning. There obviously used to be air conditioning because there was a mount where it used to be. Which brings us to problem 3. Where the air conditioning used to be left a big gap where water from outside the boat leaked in. And it leaked on our bed. Im still waiting a month later for an explanation to these horrible accomadations, ive yet to get an answer or an apology.