Hilton Rosemont/Chicago O'Hare

It was a nice stay.

Punti positivi: The facilities and staff were very nice. The restaurant and bar staff very friendly and accommodating. Room was comfortable and spacious. Good location.

Punti negativi: We booked a king bed but during check in was told the website I used is whatever is available. Wasn't happy about that. They did switch us the second night when one became available for the rest of our stay. The website thru Kayak was GetaRoom that booked the room. So I suggest to confirm your type of room before you stay if you go thru that website.

Punti positivi: The young woman at the front desk was exceptionally helpful. She was extremely pleasant and helped me out immensely. I can't remember her name exactly, but I believe it started with a K.

Punti negativi: The service at the hotel bar. I stopped in twice over the weekend and could barely get the bartender or server's attention long enough to place an order or even pay the check! They were both eastern European.