Grand Hotel Plaza

Punti positivi: Lobby was nice

Punti negativi: Very old , shower was broken tun was broken wood floors where broken wood splintered , short staffed for what I paid for the rooms I was over charged nothing good about this hotel , the porters where ...

Punti positivi: Location

Punti negativi: Hotel should be rated as 3*** stars . The description of the property on websites is deceiving and misleading . everything from services , facilities and cleanliness is all very disappointing .

Punti positivi: Just location , beauty of a salon beside lobby

Punti negativi: My room hadn't safety box, i requested many times and they couldn't provide, at last I decided to change the room, and it was in that time that I realized the first room was terrible, any way ...

Punti positivi: The building from inside and decorating

Punti negativi: I Was waiting to be checked in for one hour from 4pm to 5pm. They placed me in to a smaller standard room instead of Dulux, I wasn't in my breakfast list for all time but had payed for this, staff...

Punti positivi: The lobby is gorgeous. The wifi was very good.

Punti negativi: The ac was very poor it took 2 days for our room to cool down and we had to leave the key card in the room to keep the ac running to keep it cool. Our suite of $500 u.s per night had an adjoining wall...

Punti positivi: niente

Punti negativi: camere piccole muffa letto scomodo frigobar rotto segnalato 3 volte e mai sostituito bagno piccolo personale assente 2 stelle massimo