Extended Stay America - Raleigh - Northeast

Punti positivi: Beds were comfortable

Punti negativi: When it rained water flooded the entryway and my daughter slipped and fell.

Punti positivi: It was a pretty clean room with decent staff, the morning lady was very nice to me.

Punti negativi: The elevator needs to be worked on ASAP. It's only a matter of time before that thing gets stuck or something else bad happens with it. The most unfortunate thing I hated about this property was ...

Punti positivi: The hotel was easy for us to find and convient for all our needs. The staff was quick to answer any requests from us.

Punti negativi: We requested a room with double beds, but were assigned a room with only a single bed. When we pointed this out, we were told that because we booked through booking.com, that was a 'preferred&...

Punti positivi: The hotel was easy for us to find and convient for all our needs. The staff was quick to answer any requests from us.

Punti negativi: We requested a room with double beds, but were assigned a room with only a single bed. When we pointed this out, we were told that because we booked through booking.com, that was a "preferred" not an assigned room. In addition we were told a full breakfast was included, but it turned out to be a "coffee" bar--in other words coffee and breakfast bars, maybe muffins. Not at all what we were told.