Hilton Philadelphia at Penn's Landing

Dated and HVAC worked very poorly

Punti positivi: Efficient and good price

Punti negativi: Uncomfortable room, and difficult to get a bottle of water. Overall just a workable stay

Where is the SPA?

Punti positivi: Location

Punti negativi: Advertised a SPA online - no SPA no Jacuzzi - also pool was closed for some reason, which was the whole reason we stayed there.

Rooms great, location OK, bar was terrible

Punti positivi: Rooms were nice, clean and comfortable. Hotel overall appearance was good and stylish.

Punti negativi: Parking rates were outrageous. The bar was terrible and the drinks overpriced. I know the main restaurant/bar was closed for renovations, which explains the awkward positioning of the bar, but the prices for drinks were way too high given the bartender quality and overall market positioning which is heavily influenced by the bartender. Drinks were priced about 30% higher than they should have been, especially given the fact that I had to explain to the bartender how to make a simple drink like an old fashioned. Huge fail in an area where there are too many alternatives.

Hotel was great restaurant and bar extremely poor!

Punti positivi: The staff at the front desk were exceptional and extremely helpful. The doorman and valet were amazing providing information about the city and transportation.

Punti negativi: The restaurant and bar were horrible! Service was slow and overwhelmed but they tried hard to provide service. Our burgers were not cooked properly. My burger was burned and my fiancé asked for medium rare and got well done. We sent it back and the burgers still were pathetic and not good. We ate them anyway we were starving after traveling all day. Later that evening after returning from dinner out and a bit of shopping we went to the bar for a night cap and waited 20 minutes before anyone even spoke to us and then another 20 minutes to get a simple captain and Coke and a lemonade -- needless to say we walked out!