Hotel a Ostenda

Punti positivi: All of it! Breakfast was a feast and the hosts were just lovely and welcoming without being intrusive. Super house in great location

Punti positivi: Our hosts went the extra mile, all the time. Beautiful breakfasts. Great conversation regardless of language. Beautiful, modern and spotless rooms.

Punti negativi: Nothing

Punti positivi: You feel really welcome in this lovely and nicely decorated house. Very well located close to the sea in the beautiful Bel Epoque neighbourhood of Ostend. Great tasty and fresh breakfast with lots of choice. Comfortable room and bed. In short: wonderful guesthouse with great hosts!

Punti negativi: A minor thing: the lightning above the beautiful but not so practical washbasin!

Punti positivi: Very friendly staff. The breakfast was absolutely wonderful.

Punti positivi: Eccellente struttura situata nel quartiere Belle Epoque di Ostenda, in una silenziosa via a poche centinaia di metri dall'immensa spiaggia ricca di attrazioni e l'area più centrale della città colma di negozi di ogni genere. L'edificio è una elegante palazzina degli anni '20 ristrutturata di recente mantenendo all'esterno le caratteristiche architettoniche dell'epoca mentre l'interno si apre su spazi moderni finemente arredati. Le stanze sono ampie ed accoglienti dotate di bagno privato. La colazione è di tipo internazionale con vasta scelta tra dolce e salato, frutta fresca, bevande calde e fredde. Eccellente l'accoglienza dei proprietari sempre attenti alle esigenze dei clienti soddisfacendo così ogni aspettativa.

Punti positivi: The staff was very nice and hospitabile. The room was beautiful and excellent breakfest with delicious food and drinks. I recommend this beautiful and quiet location.

Punti negativi: Everything was great

Punti positivi: Everything was amazing and amazing food

Punti negativi: Nothing

Punti positivi: Relaxed atmosphere, excellent location

Punti negativi: small room

Punti positivi: House style Belle époque, nice environment, very nice hosts, excellent breakfast.

Punti negativi: Difficult to say, we were lucky to find a parking spot in the street.

Punti positivi: Quiet room, friendly staff, nice breakfast

Punti negativi: N/a

Punti positivi: The room is nice and comfortable, the location is very good (max. 5 minutes walk to the beach) and about 10 minutes to the centre, the hosts are very welcoming (we were even asked about breakfast preferences). For sure we will stay there the next time we go to Ostende.

Punti positivi: Everything was very good, Philip is very friendly and the room perfect clean and comfortable.

Punti positivi: Breakfast was continental style, and we were served personally by Filip. There was fresh fruit on offer, eggs and a combination of breads, meats and cheeses. The setting was wonderful, downstairs in a dining area near the kitchen. There was wonderful furniture all around, with lighting showing off art and pictures. It was quiet as we seemed to be the only guests at the time so it meant direct service and being well taken care of. The whole house looked great, lots of period features. It was in an excellent location, with a park nearby and within a few minutes walking distance of the beach. Filip also gave us some recommendations such as a great restaurant, and when we wanted to go to Bruges, suggested taking the train which worked out well.

Punti negativi: We came with our dogs - they were made very welcome and we were well supported with them. Only one small point - we needed to climb many flights of steps to the top of the building to our room and that was not so easy with our dogs

Punti positivi: Lovely decoration. fantastic bronzes pictures everywhere. Lot of attention to detail.

Punti negativi: 8 small flights of stairs. My bad knee struggled to top floor room. This isn't a criticism. It is what it is. Next time though I'd make sure it was lower floor room.

Punti positivi: I liked the style of the hotel, that’s why I choose online this Hotel. Quality of hotel presentation in web very clearly expressed, no surprises when arrived at the hotel. Thanks for the good time spend there.

Punti negativi: Functioning of television, I could not really utilize the proper service of tv channels due to the confusion of two remotes controls.

Punti positivi: Very warm welcome. The owner shows great dedication in welcoming his guests and ensuring excellent breakfast. The house is wonderfully renovated taking into account its history and original architecture. The B&B has its own covered parking across the street so no need to pay for parking in the street itself.

Punti negativi: The mattress was too soft but that obviously depends on personal preference.

Punti positivi: Very warm welcome. The owner shows great dedication in welcoming his guests and ensuring excellent breakfast. The house is wonderfully renovated taking into account its history and original architecture. The B&B has its own covered parking across the street so no need to pay for parking in the street itself.

Punti negativi: The mattress was too soft but that obviously depends on personal preference.

Punti positivi: Il B&B mi e' aparso subito molto curato nei minimi dettagli. Una colazione con una buona selezione e cibo fresco ! Filip e' una persona molto preparata ed accogliente.

Punti negativi: Non ho travato nessun aspetto negativo, e di questo ne sono molto contento

Punti positivi: Great location. We had a very nice room on the top floor which was very quiet. The owner was very friendly and helpful

Punti negativi: A lift would have been a bonus, but it was very good exercise!

Punti positivi: Beautiful traditional accommodation, superb breakfast, great location and friendly staff made us feel very welcome.

Punti negativi: Nothing at all, it could not be faulted.

Punti positivi: Personal service. Great breakfast served at the table. The interior design. Good beds. The central but still quiet situation.

Punti negativi: Due to unforseen circumstances, the private parking was not reachable. Check with the owner if this is important for you.

Punti positivi: the concept

Punti negativi: payment for breakfast

Punti positivi: Great public space in the hotel, ping-pong, fussball table, and lots of places to sit together. Great breakfast. Very nice styling and friendly, helpful staff.

Punti negativi: Not much, without nitpicking. All was up to par and the quirks are very funny sometimes.

Punti positivi: Mai trovato un albergo così originale, innovativo e rispondente a clienti molto esigenti.

Punti negativi: Impossibile trovargli un difetto

Punti positivi: It was new.

Punti negativi: No coffee or tea facilities in room, very small rooms, building work going on next door and hammer drills from 8am. Do not stay there

Punti positivi: The staff were friendly and courteous

Punti negativi: The room was very warm and the only ventilation the balcony door. Difficult to keep open when wind blowing. Also no restaurant in hotel for dinner.

Punti positivi: It is industrial, yet cosy with little quirky accents. The breakfast was excellent. While this is a hot spot, it isn’t expensive. Great value for money! Service was swift and friendly!

Punti positivi: The charm of the place

Punti negativi: Nothing

Punti positivi: Nice interior, friendly staff, good beds, excellent breakfast

Punti negativi: .

Punti positivi: Colazione assolutamente eccezionale, da non perdere. Opzioni anche per celiaci. Posizione ottima, a due passi dal mare La stanza era un po' piccola, ma per tutto il resto lo consiglio. Rapporto qualità prezzo eccellente.

Punti positivi: Camera; l’arredamento; la posizione ; lo staff

Punti negativi: With a kitchen and restaurant infrastructure like theirs, maybe they should envisage offering snacks or meals ? And not only breakfast. By the way, the breakfastbuffet is very good ! The place is very originally decorated and huge so it's really very attractive. They should use it.

Punti negativi: Access to rooms through the WC

Punti positivi: The room was perfect for a family of 6. Caroline was really helpful and friendly and breakfast was fantastic.

Punti negativi: Nothing!

Punti positivi: They prepared a special breakfast for me because I had to leave early

Punti positivi: very family friendly. Good breakfast.

Punti positivi: Our host was really friendly and helpful and did everything for our 5 month old baby to feel at home: a baby bed, a microwave at our disposal, a room on groundfloor level close to the dining hall. The breakfast was delicious and vareous with fresh and local products. The location of the dining hall was spaceous so we were certainly not back to back with other people or other tables which was nice.

Punti negativi: The luxurious and modern photos on the internet made us choose this hotel. On the outside the modern building with its offwhite walls looks wonderful and is surrounded by green. However, once opening the door to our room it looked really dark and outdated. When we saw the other building "Luxus" while doing a tour on the domain we realised that we were in the rather outdated part of the hotel... The floors were aged, the wallpaper was dark with traces of a giant self-adhesive sticker that was no longer there. The ventilation in the bathroom was really loud. There was a mouldy smell in the room's closet which smelled troughout the room. We booked last minute and maybe therefore we have been given this room, however we don't feel like it carries out the same spirit as the rest of the hotel.

Punti positivi: Super friendly staff

Punti negativi: Nothing really

Punti positivi: IT was perfect!

Punti negativi: Nothing

Punti positivi: We loved the 2 bedroom rooms so that we could put the children to bed and still have an evening. The breakfast spread was wonderful including cava at an extra cost. The communal living room with honesty bar was a lovely place for both the children to play and grown ups to relax. Also useful to have the kitchen to warm food and wash bottles.

Punti negativi: The location isn't great, right by an airport and outside of the main town. It's not noisy or disruptive, just not very picturesque. You also need a car to get around. There is a lovely little village nearby though and the benefits of the property outweigh this slight negative.

Punti positivi: Very customer oriented. Excellent service personnel. Great food quality.

Punti positivi: L'hotel si trova proprio lungo la costa, è una struttura piccola e tranquilla, e la signora molto disponibile. La camera è arredata in stile shabby ed è carinissima, con un grande bagno ben strutturato. Oltre al frigo, in camera abbiamo trovato anche un forno a microonde! Peccato che le scale fossero in ristrutturazione, perciò mi rimane la curiosità di vedere come sarebbero state...

Punti negativi: Se proprio devo trovare qualcosa, allora faccio cenno al lavandino e allo specchio in bagno, montati esageratamente alti e quindi piuttosto scomodi per me (160 cm).

Punti positivi: Friendly staff

Punti negativi: Breakfast and shower

Punti positivi: Everything done with love.

Punti positivi: Price

Punti negativi: Limited parking facilities

Punti positivi: Comfortable bed, well appointed room. Neat, tidy and affordable.

Punti negativi: Nothing.

Punti negativi: Soundproofing! The rest was great!

Punti positivi: Close to the beach . Excellent host, very friendly and a very nice breakfast

Punti negativi: Two double beds in the family room. Would’ve been better for the children to have a bed each

Punti positivi: The room was absolutely wonderful. The breakfast was excellent. Roos is a very helpful and responsive host. So everything was great. We would recommend this place to our friends.

Punti positivi: Super nice host, perfect location, cozy breakfast room, very good beds. We will definitely be back, if we go on vacation here in the area again

Punti negativi: The shower could use a little renovation

Punti positivi: Very clean and comfortably the lady owner was very helpfull. Big room comfy beds. The beech and tram stop just across the road.

Punti positivi: What can I say...................first class

Punti negativi: Every thing about the hotel was excellent............we will be booking again for sure

Punti positivi: We had a great stay!! Thanx Princess Hotel

Punti positivi: Very modern and comfortable

Punti negativi: Car parking was a bit steep but it was secure

Punti positivi: Great breakfast, very good service and plenty of choice.

Punti positivi: Breakfast always good location is good for both the centre and the beach

Punti negativi: Nothing to dislike

Punti positivi: Everything

Punti negativi: bed with plastic bottom. Worst

Punti positivi: Location + Friendly Staff

Punti negativi: No AC + Bathroom design + beds too small.

Punti positivi: Very clean. Nice bedroom and bathroom. NO AIRCO!

Punti negativi: Airco would be nice.

Punti positivi: The staf was verry friendly

Punti positivi: Disponibilità prodotti senza lattosio a colazione. Camera spaziosa e pulita.

Punti positivi: Tutto, ottima la camera ben pulita e molto grande

Punti negativi: Niente

Punti positivi: It’s a lovely place with lovely people we go back every year

Punti positivi: I due fratelli proprietari della struttura sono stati gentili e disponibili. Facile check-in e facile check-out. Ottima struttura se ci si deve servire della stazione ferroviaria: è praticamente aldilà della strada. Colazione abbastanza varia nel bistrot incluso nella struttura.

Punti negativi: Stanza un po' piccola, prezzo un po' alto.

Punti positivi: Location is good, breakfast nice with nice selection of fresh breads, homemade jams and fresh fruits. Room 12 is possibly smallest room we have ever been allocated for a hotel! The room was clean with a decent size shower and clean towels, but this was the only positive I can give on the room I’m afraid!

Punti negativi: Room (12) this room is very small and very hot with no air con! Looks out into harbour but it is extremely noisy and having been allocated probably the smallest and hottest room in the hotel we had to sleep with the windows open hence every noise could be heard including the extremely noisy alarm system going off every time the bridge is raised at the harbour!!! We were given a fan to help with the heat however this did not help much and it was also very noisy!! On our last morning we woke up to a really bad sewerage smell in the room, obviously they were having a problem with their waste system! This was not pleasant in an extremely hot room!! Also our room is allocated across from the laundry which would not have helped with the heat in the room! When checking out we asked do they have air con in any of their rooms and we have yet to hear yes or no! The gentleman at reception told us they have newer rooms and extending the hotel but he did not give us the answer to our question which believe should have been No!! Staff were pleasant, however not over friendly. The waiter at breakfast on first day was very nice however the waiter the next two days was not so friendly and at some occasions looked like he didn’t want us there... it would have been nice if he could have wished us ‘Good Morning’ and ‘have a nice day’ but we have yet to hear either!!! Overall it was an ok hotel but would not be one of my recommendations I’m afraid!

Punti positivi: nice room and bathroom the view of the harbor very nice breakfast and the private terrace for hotel guests definitely recommended top location

Punti negativi: nothing

Punti positivi: Very good.

Punti negativi: Requested double bed, and slept on 2 single beds.

Punti positivi: Colazione a buffet ottima e con una grand scelta. Personale gentile e disponibile a soddisfare ogni richiesta. Hotel situato sul lungomare in una zona bellissima e piena di ristoranti dove si mangia bene.

Punti negativi: Leggermente sopra la media il rapporto qualità/prezzo. La camera era singola con letto ad una piazza. Il bagno pulito e con il necessario. In fondo ho soggiornato solo una notte.

Punti positivi: The service, the accomodation, the staff, the restaurants :breakfast and the "à la carte-menu"

Punti negativi: Nothing

Punti positivi: Location excellent, paid parking very close by, good restaurant

Punti positivi: Simple place, but welcoming, conveniently located at 3 minutes from the train station

Punti positivi: The view and the breakfast, and location

Punti negativi: Nothing really,

Punti positivi: Good breakfast and really good location

Punti negativi: Noisy, drilling noises at 8 am, noises on the hallways, not so clean.. there was hair in the shower and in the bathroom

Punti positivi: Location, breakfast,staff and plenty of storage.

Punti negativi: No air-conditioning. Fridge would have been good.

Punti positivi: The rooms are nice and very spacious, the bathroom and the beds are good, there is ample space to organise clothes. The hotel is located right in front of the beach and a tram stop, the Reception sells tram cards as tickets cannot be purchased onboard.

Punti negativi: Besides the beach, there is absolutely nothing around the hotel, not one shop, not one restaurant. If you do not drive, you must take the tramway to the City Centre to find them. The hotel restaurants themselves are cafeterias, big rooms with no atmosphere. The wifi is inconsistent, and one of our rooms had zero connectivity, either wifi or 3-4G. Also, it would be nice to have an electric kettle in the rooms to boil water for tea or coffee.

Punti negativi: The staying from 16.00 till 9.30 is not really 24 hours right ? As it has to be. The automats with sweets and water do take money BUT DONT give the bought products back. In the room was no fulfilled mini bar, like .. why? There were no sleepers and robes, no glasses in the room For this price - (it’s really high price) we were not satisfied

Punti positivi: Just wonderful secure parking the tram across the street and most helpful staff we would stay again . Pool facilities super.

Punti negativi: The pool attendant was distracted leaving the area unattended whilst visiting the restaurant several times to obtain food then eating whilst supposedly supervising the safety of the swimming . This happened on each of the three visits .

Punti positivi: food was excellant

Punti positivi: Play area for child

Punti negativi: Check out too early and we have a child . The breakfast is very simple

Punti positivi: Close to beach and very quiet

Punti positivi: I’ve stayed at this hotel for two years now and it is very nice, but next year I will ask for a room at the front of the hotel. Both times I have had room 61 , but it’s at the rear of the hotel & not much of a view the food is very good, breakfast is just brilliant. The staff are very nice friendly people, 10 out of 10, thank you only

Punti negativi: Nothing it’s very nice its

Punti positivi: Arrivo complicato. L'hotel si trova in una zona commerciale che era chiusa quella domenica, credo siano chiusure regolari (fino alle 18.00). Quindi ho dovuto parcheggiare non senza difficoltà nelle vicinanze e andare a piedi in hotel per fare il check-in. Avevo prenotato parcheggio dell'albergo, ma si trova qualche via più in là ed era impossibile attraversare la suddetta zona pedonale quindi ho rinunciato al parcheggio e sono andato nel quartiere Hazegras (cercate sul sito della città di Ostenda dove parcheggiare gratis). Li ho trovato subito, a 5 minuti dall'albergo. Per il resto, posizione ottimale, staff cordiale e disponibile, camera comodissima e colazione a buffet abbondante.

Punti negativi: Nulla

Punti positivi: Great area to explore, C Burlington close to harbour restaurants and public transport

Punti positivi: Breakfast was a varied selection bed was very comfy

Punti negativi: No tea/ coffee facility’s in the room

Punti positivi: we have been staying in Oostende for several days either in the summer or at Christmas for about 30 years.. and this time we have found the Burlington to be the best. even last year we stayed at the Andromeda but i think the Burlington comes out on tops.. you could not fault the friendly staff. the rooms and off course Ellen she could not do enough to make your stay comfortable,

Punti negativi: there is not a thing i can say

Punti positivi: Very smart and clean. Great position for everything.

Punti negativi: Nothing

Punti positivi: Great location, Harbour views, walking distance to shops and restaurants, friendly staff and a great breakfast.

Punti negativi: Shower head faces the door so when you turn the shower on you flood the room. ( room 33)

Punti positivi: Great location for train and beach

Punti negativi: Lift was very small

Punti positivi: Excellent and friendly staff, the hotel´s location is perfect, The parking facility was also excellent and at a very decent price. Even though the room was smaller than expected, it is well furnished and equipped with a safe. Breakfast was very good. I will stay there again in future visits.

Punti negativi: The lack of an air conditioner or fan in the room, since It was very hot during our stay.

Punti positivi: La colazione abbondante e assortita

Punti negativi: La camera piccolissima in cima al nono piano

Punti negativi: Booked a superior room. Very small window, hardly any good view of the harbor and very hot with no airco. Disappointing.

Punti positivi: Breakfast was as expected. The location is perfect. The parking facility was excellent. The staff were excellent. We only stayed one night so we did not try any other facilities which are available.

Punti negativi: The bathroom area in this particular room was a little small but adequate for the short duration of our stay

Punti positivi: It was a lovely experience at this hotel it was nice and clean and the staff were friendly

Punti negativi: The room did not have a safe or a fridge. For the money that was perhaps to be expected but my friends who booked at the same time had a fridge. The room did not have a phone and when I queried this I was told that no rooms had phones and that the management had taken the phones out. As a female single traveller I did not feel safe and secure in view of this. Everything else was fab but the phone situation may well put me off staying here again.

Punti positivi: I did not book breakfast as it was advertised as being large and I don't like to eat too early. The location suited my visit as I was meeting with friends from Ostend.

Punti negativi: The hotel is looking a bit dated but was fine for one night.

Punti positivi: Location and friendly staff.

Punti negativi: Breakfast choices were limited for us.

Punti positivi: Breakfast was ok, location is good and the room is comfortable.

Punti negativi: In the day of the check-in, before my arrival at the hotel they tried to charge in my credit card the value of the stay when in my reservation was saying that the payment would be done in the hotel upon my arrival. Right after that (before my arrival), the hotel called saying that if I didn't arrive by 19h they would cancel my reservation. That makes no sense at all. Was very disappointed with their approach, and made a complaint about it once I arrived in the hotel. Another thing that happened was on the morning of the check-out, I don't know why but they though that we have checked out and entered the room while we were there. Again complaint in the reception. In general, did not like the service.

Punti positivi: Posizione ottima. Personale molto accogliente.

Punti negativi: Camera molto fredda subito. Senza parcheggio.

Punti positivi: Positive aspect about the hotel location: the property is very near to the beach. Most of the staff was friendly and helpful.

Punti negativi: Negative aspect about the hotel location: the street is very noisy at night. The room rates are very overpriced given the facilities, the comfort and the services we got.

Punti positivi: Did not eat Breakfast at Hotel but from observation it looked fine. The location was excellent, close to the sea front, close to centre of town, restaurants and bars. ten minutes walk to train station. The room was fine, the bathroom excellent. (as I get older that is increasingly important!)

Punti negativi: It is a minor gripe, particularly as two of the days we were there were the hottest of the year, air conditioning would have been nice.

Punti positivi: Close to beach

Punti negativi: No air con far too hot asked for sugar was given 1 extra sachet

Punti positivi: Nice hotel, clean and good room, good location.

Punti negativi: The matress is not comfortable at all.

Punti positivi: Located in the old part of town, good central location.

Punti negativi: Breakfast choice was a bit limited but that is a factor of staying in a small hotel.

Punti positivi: very close to the sea and in the center from Ostende Parking possibility organized bei the hotel Very friendly staff

Punti negativi: 2 star hotel was absolutely corespendonding with the offered, but a price from over 400 Euros was overpriced for this Hotel. Even if it was one of the last available rooms.

Punti positivi: it was very pleasant experience meeting with the owner Kai. he was most helpful in every aspect.

Punti negativi: The shower set in our room is due for replacement. it does not stay in place and causes some inconveninece

Punti positivi: Such friendly staff. Beautiful breakfast Nothing was a problem. Great location.

Punti negativi: We loved everything about this hotel.

Punti positivi: La posizione dell'hotel. Lo yogurt conservato in freegor

Punti negativi: Non essere accolta da nessuno e avere indicazioni da un citofono. Assenza di un deposito per biciclette.

Punti positivi: Bella posizione, camere confortevoli e ampie, ottima colazione. Tutto impeccabile

Punti positivi: Very nice hotel. Clean, 5 minutes walk to The beaches and the hosts are really Very nice And warme-hearted.

Punti positivi: This is my second time staying, because of the young owner Kai's great hospitality. A sweet family runs this cosy hotel.

Punti negativi: For their reference for the future, here I sincerely suggest these. The sound of the door of other room opens and closes and voices of other guests in corridor is clearly heard which interrupts sleep in the morning. The mattress of the bed needs more comfortability.

Punti positivi: Location, staff, clean comfortable room. Great size for 3 people .

Punti negativi: No kettle in the room for tea/coffee

Punti positivi: The first time I met the staff they were nice and welcoming

Punti negativi: I barely saw the staff after that, my main interaction was with the cleaning staff. There is no reception, everything is separated.

Punti positivi: Location and staff.

Punti negativi: No lounge to relax with coaches for instance. Relax rooms look like clean and terribly sterile. Hospital like place.

Punti positivi: Clean

Punti negativi: No WiFi in the room. Lots of noise.

Punti positivi: Ottima camera, pulita con materassi comodi. Servizi igenici separati dalla zona doccia/lavandino. La struttura fornisce le lenzuola, gli asciugamani eventualmente sono a pagamento. Ottima colazione. Nel mese di agosto, con l'auto si ha un po' di difficoltà a trovare parcheggio nelle adiacenze dell'ostello.

Punti negativi: Nulla

Punti positivi: Very friendly staff, very central location, modern and functional. OK breakfast. Kept its promises.

Punti negativi: Be aware that you need to bring own towels and make up the bed yourself with the linen provided. The shower in the bathroom was not separated from the rest of the bathroom and you had to constantly sweep away the water in order not to have water all over the bath- and bedroom. This could be easily fixed.

Punti positivi: Staff, clean

Punti negativi: Hot in room

Punti positivi: Very clean and very good location. The breakfast was very good!

Punti positivi: Dreams and Lemons in this place are absolutely adorable! Very useful to have a kitchen downstairs, overall, this płace is great option for big families and traveling teams, everyone who feels comfortable to share the room.

Punti negativi: Don’t forget to take the soap, shampoo and a towel, these are not provided for free!

Punti positivi: Assolutamente fantastico. Meglio di un hotel 5 stelle. Pulizia e gentilezza. Consiglio una pausa al bar. Ottima birra belga a prezzo piccolo.

Punti positivi: Breakfast was good quality my

Punti negativi: We had to serve ourselves and wash our dishes up afterwards

Punti positivi: It's simple but enough. It's clean. It's not expensive. There is a bar and a "restaurant" where you can get simple meals.

Punti positivi: Great location, close to attractions and amenities.

Punti negativi: N/A

Punti positivi: Ottimo ostello in una bellissima città.

Punti negativi: Nulla.

Punti positivi: Location & staff were excellent. Continental breakfast was excellent. Overall very pleased with the hotel.

Punti negativi: A few more hangers in the room would have been better.

Punti positivi: First morning, no plain croissants, but they were there on the 2nd day. Hooray. Loved everything else

Punti negativi: The fact that some people were stupid and moved chairs to sit in the cut off area of the restaurant. Tables had not been set up for breakfast, so it was really obvious that this area was not to be used. Even after being told, they did not move.

Punti positivi: Fast check-in and check-out, good room size, clean, quite location not far from beach, sights and transport. Good breakfast buffet.

Punti negativi: --

Punti positivi: Friendly, helpful staff. Nice styling. Play area good for kids.

Punti positivi: Good location. Staff were friendly and helpful. Room and hotel was very clean. Buffet breakfast was very good

Punti negativi: Room was too small. No tea or coffee making facilities. Toilet wouldn't flush properly and when it did eventually flush the water would run all day and night. No table service at the bar

Punti positivi: Nice hotel, friendly staff, good location.

Punti negativi: Cooked part of the breakfast not very good at all, some kind of egg/bacon pie? or hard egg pie? The continental part of breakfast and all drinks etc were fine.

Punti positivi: Breakfast was good and plentyful

Punti negativi: The rooms were a little small

Punti positivi: Was clean hotel and very good location, and good breakfast

Punti negativi: The bed

Punti positivi: Nice Hotel, been there a few times. Nice friendly staff, very helpful. Hotel very clean, good food. We were there for a few days when the weather was very hot, so we had a few issues with hot room as there is no aircon. But we knew this so no problem, not usually this hot there

Punti positivi: Located in the centre of Ostend near the sea front. Good parking if booked ahead. Breakfast basic but good

Punti negativi: Twin rooms are small but adequate

Punti negativi: I had booked a car parking space in the hotel garage, but there were not any spaces. The staff did, however, find a space somewhere else for me.

Punti positivi: Central Location.

Punti negativi: Poor onsite parking

Punti positivi: Good breakfast, nice swimming pool but no pool towels

Punti negativi: The room decor was very tired and dated. The room was also extremely hot. The windows opened on to a roof of extractor fans so it was a stark choice between heat or noise

Punti positivi: Size of the room, brightness; wellness area; excellent breakfast

Punti negativi: Lack of maintenance, eg in the wellness area, the steam bath was out of order; in the bathroom, the shower and toilet were not functioning as expected

Punti positivi: OK standard breakfast. Drinkable coffee

Punti negativi: Very rude receptionist upon arrival. She literally shouted at me after I pointed out that replying 'it's up to you to find parking, Ours is full' was kind of rude. Literally a first in intensity of rudeness and unwillingness to apologize. No minibar, one has to pay to borrow hotel robes and slippers to go to the swimming pool/sauna, minimal toiletry items. Hotel probably has got stars because it has a swimming pool, but everything else is like a mediocre 3 star.

Punti positivi: Ottima posizione, vicinissimo al mare. Piscina di buone dimensioni, bella la spa. Buona colazione.

Punti negativi: L,a stanza non aveva condizionamento e la temperatura della stanza era molto alta. Frigorifero vuoto. L'acqua della piscina è un po' troppo fredda.

Punti positivi: Staff were extremely friendly and helpful at all times.

Punti negativi: Bathroom towels were too small

Punti positivi: The staff was friendly and helpful. Great location. Beautiful spa.

Punti negativi: The room wasn't air conditioned...didn't realise this at the time of the booking.

Punti positivi: Very comfortable executive suite

Punti negativi: The price of a bottle of water

Punti positivi: Swimminf pool breakfast

Punti negativi: Staff dirty rooms no iron in room very overpriced for decor feels like 50 years old decor awful

Punti positivi: Great location by the beach. Amazing mexican restaurant next to the hotel. Big choice for breakfast.

Punti negativi: We had an old room. Advantage - we had actually two bedrooms for the price of one. Disadvantage - the bathrooms were not very practical and not in a good shape.

Punti positivi: La posizione molto buona

Punti negativi: Troppo costosa, non buona la qualità prezzo

Punti positivi: Breakfast was very good. The location is fine, just by the beach, but the whole town is actually by the beach:) It was really quiet the whole time.

Punti negativi: The single room was ridiculously small, with the view to the fire staircase, although it did have everything you needed. The toilet corner needs some upgrade, the rest of the bathroom and the room was ok.

Punti positivi: Position

Punti negativi: Poor hotel

Punti positivi: Everything else a great place to stay

Punti negativi: There was initial confusion over our requirements of a twin room vs a double room given, luckily the lady owner resolved the problem eventually, this needs to be made more clear during the booking else confusion will prevail.

Punti positivi: The bathroom

Punti negativi: Noise of other rooms

Punti positivi: Large room with much wardroom space. 100% clean. The bed is excellent. The breakfast is very good. Perfect choice, good coffee. Everybody very friendly and helpful. Difficult to do it better. One of the only hotels in Oostende with garage an rooms with air condition accepting a dog. Next to the sea (100 m).

Punti negativi: The only negative thing is the garage. It is very narrow and you need somebody to open the garage each time you want to leave and come back. Not a god idea to leave something in the car and get it out.

Punti positivi: Very good breakfast,hotel very clean

Punti positivi: La colazione e il servizio gentile sempre a colazione.

Punti negativi: La doccia non si poteva appendere dal momento che il gancio era rotto.

Punti positivi: Everything about our stay was great from checking in to checking out. Every member of staff was friendly yet extremely professional. The young German lady who served us for breakfast was a delightful person. We look forward to our next trip to the hotel when in Ostend. Thank you again, John & Veronique

Punti negativi: Not your fault but parking pressures when dropping off luggage and checking out are not ideal. We have only good things to say about your lovely hotel.

Punti positivi: Free jacuzzi and the room was ok

Punti negativi: The sandwiches weren't crispy like they should be, no refrigarator, no airco and it was hot then (30 degrees),by arrival still hairs in the bath and not much tv-canals and tv screen was dark . . .

Punti positivi: Close to the beach, port, restaurants and center. Nice breakfast. Friendly staff.

Punti negativi: Long waiting for the elevator at brealfast time

Punti positivi: great location,3 mins from the promenade. very clean,fabulous choice for breakfast.good services/facilities. every member of staff was very helpful and friendly. I've stayed at many 2 or 3 star hotels over the years and this is easily the best in this range. excellent value for money.

Punti negativi: nothing could have been better.

Punti positivi: Cordialità e disponibilità super.

Punti positivi: Excellent location near the main square and bars. Staff were helpful and has an area to secure our bikes.

Punti negativi: The room was very hot.

Punti positivi: Good breakfast, but missed some fresh fruit

Punti negativi: Very small room, hardly room to move around the bed

Punti positivi: Good basic breakfast, plenty of variety.

Punti negativi: Pancakes were cold.

Punti positivi: Friendliness and Cleanliness

Punti negativi: Bathroom floor

Punti positivi: Arredamento elegante posizione comoda albergo pulito personale gentile

Punti positivi: Staff and courtesy

Punti negativi: Foniture

Punti positivi: Excellent breakfast and very good position!

Punti positivi: Excellent shower room. Good breakfast - enjoyed being able to cook our own eggs!

Punti positivi: The bed was comfortable even if the springing is uneven from side to side. Breakfast is good and the breakfast room is delightful.

Punti negativi: The towels are very thin and in one case almost threadbare. The bathroom is good and it would be good to be able to fix the shower head to the wall but this would require a shower curtain. The location is very noisy , having the window open to avoid a hot stuffy room meant that the hooligan noise from the two local pubs was very loud until about 1am although earplugs are supplied in the toilet kit. The desk lamp and one of the ceiling bulbs weren't working which was reported to reception but no action taken.

Punti positivi: proximity with beach and restaurants, shops, quiet area

Punti positivi: Everything else was great. Loved the breakfast, the staff, and the shower.

Punti negativi: The "large double bed" is two small beds pushed together and the tv remote didn't work properly.

Punti positivi: Mi è piaciuta la colazione e la reception

Punti negativi: La stanza che era con tariffa economica ma era costosa, era molto piccola senza aria condizionata in un sottotetto. Dato che il we era molto caldo, la temperatura nella stanza era insopportabile!